Hotel - Novotel RJ Santos Dumont
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Novotel RJ Santos Dumont Hotel

4.0/5 1,470 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Kids' Club for children aged 0 to 16 years
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Spanish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check in from 9AM (Paying)
    • Late check-out up to 3pm (Paying)
  • Laundromat
  • Porter

Leisure and activities

  • Fitness centre
  • Sauna
  • Kids' Club for children aged 0 to 16 years

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24h
    • Opening hours : Week-end 24h

Business services

  • 9 meeting room(s)
  • Web Corner on a Mac
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Hotel location

Companies and event centres nearby

Company

ACERGY1.6 km / 0.99 mi BRADESCO1.8 km / 1.12 mi CONSULADO DA FRANCA1.3 km / 0.81 mi HALLIBURTON1.3 km / 0.81 mi PETROBRAS2 km / 1.24 mi SAIPEM2 km / 1.24 mi SOUZA CRUZ1.7 km / 1.06 mi VALE1 km / 0.62 mi
BNDES2.6 km / 1.62 mi CHEVRON2.4 km / 1.49 mi ELETROBRAS2 km / 1.24 mi OAB0.1 km / 0.06 mi QUEIROZ GALVAO1.5 km / 0.93 mi SBM2.5 km / 1.55 mi TRANSPETRO1.6 km / 0.99 mi

Congress centre

RIOCENTRO36 km / 22.37 mi SULAMÉRICA6 km / 3.73 mi

Exhibition centre

CCBB1.5 km / 0.93 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network

Novotel RJ Santos Dumont Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
PRAÇA XV 26 m2 2 m 0 0 10 0 0
ARCOS DA LAPA 50 m2 3 m 50 20 0 30 20
CORCOVADO 50 m2 3 m 50 20 0 30 20
PAO DE AÇUCAR 50 m2 3 m 50 20 0 30 20
SAPUCAI 50 m2 3 m 50 20 0 30 20
ARCOS DA LAPA + CORCOVADO 100 m2 3 m 100 50 0 60 60
PÃO DE AÇÚCAR + SAPUCAÍ 100 m2 3 m 100 50 0 60 60
ARCOS+CORCOVADO+PÃO DE AÇÚCAR 112 m2 3 m 120 50 55 40 0
ARCOS+CORC+PAODEAÇUCAR+SAPUCAI 200 m2 3 m 0 0 0 0 110
    • Flipchart
    • Audio and video equipment
    • Lectern
    • Day light
    • Syndicate rooms
    • Airconditioned meeting room
    • Slide projector
    • Video equipment
    • Kitchen & restnt hire available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 149 rooms

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 7,192 reviews

Our guest reviews for
Novotel RJ Santos Dumont

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,470 reviews
Peter C. Business - 14/07/2019 AccorHotels certified review
« OK »

Very good except: 1) The airconditioner is way too noisy. 2) No English language channels at all programmed into the TV. Had to get someone to give me just one channel. All staff service very good.

Anonymous Families - 11/07/2019 AccorHotels certified review
« normal »

cama pessima

Andre S. Q. Solo - 11/07/2019 AccorHotels certified review
« Kind people but restroom not so clean with hair on the sink »

Everybody was nice, key didn’t work in the wrong so I had to go down twice. Bedroom was mostly clean but the bathroom was not. Hairs on the sink.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andre, Thank you for taking the time to share your review. For sure, feedbacks like this help us understand which service needs to be improved. We work hard to provide an exceptional experience for our guests, and I apologize for the shortcomings that occurred during your stay with us. I will certainly go over your notes with the teams involved. Once again, we appreciate your comments and hope to regain your confidence in another opportunity! Sincerely, Jordana Bastos Guest Relations

Hélder S. Friends - 18/06/2019 AccorHotels certified review
« Confortable, easy access. Just need better food services. »

Confortable place, easy to access by car but room food service needs improvements.

Anthony V. Business - 06/06/2019 AccorHotels certified review
« OLD HOTEL - STAFF ARROGANT »

I used to dstay so many times at your place - this time will be the last one - arrogant staff at the check-in - room dirty - one day I had to ask to clean the room at 7pm as they forgot to clean it - very old room - air condition very bad, noisy - staff arrogant which is so bad with repeaters - worst hotel in Rio - need renovations - dirty corridors

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anthony V., Thank you for taking the time to share your feedback with us. We regret that the service provided did not live up to your expectations. We always want to provide the best quality of service during your stay and therefore your opinion is fundamental to us! Without doubt, I will review your notes with the teams involved. Once again, we appreciate your comments and hope to regain your confidence during your next stay. In the hope of welcoming you briefly, please accept our compliments, Jordana Bastos Guest Relations

Peter Couples - 04/06/2019 AccorHotels certified review
« great location »

very good location near domestic airport and city centre

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jordana Bastos Guest Relations

Flávio Business - 28/05/2019 AccorHotels certified review
« good »

it was good but i still need my recipe

Our hotel has responded to the review
Our hotel has responded to the review

Dear Flavio, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Just to make sure, the recipe you mantion would be the invoice? I'll ask the reception team to send it for you. Kind Regards, Jordana Bastos Guest Relations

Roger L. Business - 15/05/2019 AccorHotels certified review
« Great place, polite staff and great room »

Everything was perfect, I was able to do an early check in and they kept my luggage after my check out, people very polite and helpful, I really recommend it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Roger, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ana Carolina Thomazini Subgerente

Danilo G. Business - 05/05/2019 AccorHotels certified review
« Good stay »

My experience was good, since checkin through checkout. The room is fair, could be better for the price. Looks like I am on a Ibis room. The location is great. Breakfast is very good.

Fabio E. B. Business - 22/04/2019 AccorHotels certified review
« n/a »

n/a

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Fabio, Obrigada por dedicar um tempo do seu dia para nos avaliar. Estamos contentes que tenha apreciado sua estadia e por isso venho lembrar o quão grata nossa equipe está! Esperamos poder recebê-lo novamente em uma próxima oportunidade. Atenciosamente, Jordana Bastos Guest Relations

Anonymous Business - 12/04/2019 AccorHotels certified review
« Comfortable and convenient »

Very helpful and friendly staff.

Christopher S. Business - 11/04/2019 AccorHotels certified review
« Good location, comfortable hotel let down by service »

Friendly reception staff. Breakfast was generally well stocked buffet but quite often the hot buffet was cold due to covers being left open. On one day I went down to breakfast at 0630 and the restaurant was not open although it was supposed to open at 0600. The min bar fridge was not restocked daily nor were tea and coffee in the room

Business - 11/04/2019 TripAdvisor review
« NOVOTEL SDU »

Nice and conveniente stay. clean, comfortable, well p´laced close to SDU airport I intend to stay there every time when I have business trips to Rio de Janeiro. Cost is a little expénsive, and accor could adjust to more fair tariffs

Our hotel has responded to the review
Our hotel has responded to the review

Hi GustavoKruger! Thank you for taking time out of your day to evaluate us! We are glad that you enjoyed your stay and we would like to tell how grateful our team is! We look forward to welcoming you again at an upcoming opportunity. Kind Regards,

Anonymous Business - 22/03/2019 AccorHotels certified review
« Greta service and food »

My experience was great. the only reason I did not give the hotel a 10 is because the lack of air conditioning in the hallways leading to our room gave the hotel a musty smell and the air felt stagnant.

Anonymous Business - 19/03/2019 AccorHotels certified review

The service was very good, very polite and kind, helpful staff, I was extremely satisfied. Congratulations.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Emerson, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ana Carolina Thomazini Submanager

Alex Business - 14/03/2019 AccorHotels certified review
« Director of Business Development »

It is fine! I spent several hours in the Hotel and everything works fine. I couldn't not use some of the facilities due some body restrictions, maybe next time.

H B. Solo - 13/03/2019 AccorHotels certified review
« Perfect location »

Staff were helpful and friendly. Restuarant needs face lift and services need to improve.

Daniel A. Families - 12/03/2019 AccorHotels certified review
« Not a good surprise »

I've called the hotel in the morning explaining we were about to check-in late and asked for an extra bed for our daughter. At arrival, we got surprised because the room reserved had only two single beds. My wife is pregnant, we were really tired from the flight but the incredible woman at the balcony helped us giving us an upgrade. Only problem is that I had to be hearing your staff whining about not booking in the AccorHotels website. I would if it wasn't more expensive at the time.

Jane Business - 11/03/2019 AccorHotels certified review
« it is good. »

the shower head is not good. it should improve.

T. J. Couples - 04/03/2019 AccorHotels certified review
« Need smarter operation. »

I had two reservations for three consecutive days(1day +2day). I could stay in the same room for whole stay, but the counter asked me to re-checkin next day for the second reservaion and my room card key did not work on the second day. They said they cannot do anything because the hotel system works only that way. Novotel is a worldwide big chain hotel and it should have smarter operation system that its name deserves.

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