Hotel - Novotel Dubai Al Barsha
Novotel Hotel Novotel Hotel

Novotel Dubai Al Barsha Hotel

4.5/5 1,958 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • DUBAI INTERNATIONAL AIRPORT (Paying)
    • DUBIA INTL AIRPORT (Paying)
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
    • Spanish
    • French
    • Japanese
    • Russian
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Overnight shoe shine
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna (Paying)
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Outdoor tennis court  (Nearby)
  • Beach and water sports
    • Boat excursions (Nearby)
    • Jet skiing (Nearby)
    • Snorkelling/Scuba diving center (Paying)
  • Other sports activities  (Nearby)
    • Bicycles rental
    • Basketball facilities (Nearby)
    • Table tennis (Nearby)
  • Skiing
    • Snow Skiing (Nearby)
    • Ski hire facilities

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 11 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

AGGREKO20 km / 12.43 mi BARCLAYS15 km / 9.32 mi BRISTOL MYERS15 km / 9.32 mi DELL5 km / 3.11 mi GENERAL ELECTRIC5 km / 3.11 mi IBM5 km / 3.11 mi KPMG15 km / 9.32 mi NESTLE20 km / 12.43 mi NOKIA5 km / 3.11 mi PEPSI10 km / 6.21 mi PRICE WATERHOUSE5 km / 3.11 mi SAMSUNG5 km / 3.11 mi SHELL10 km / 6.21 mi UNILIVER25 km / 15.53 mi
AVAYA15 km / 9.32 mi BASF25 km / 15.53 mi CISCO10 km / 6.21 mi ERNST & YOUNG20 km / 12.43 mi HP5 km / 3.11 mi JOTUN PAINT10 km / 6.21 mi MICROSOFT3 km / 1.86 mi NESTLE MIDDLE EAST20 km / 12.43 mi NOKIA SIEMENS5 km / 3.11 mi PHILIPS5 km / 3.11 mi ROCHE15 km / 9.32 mi SCHLUMBERGER17 km / 10.56 mi SIEMENS20 km / 12.43 mi

Exhibition and convention centre

DWTC20 km / 12.43 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.At the Novotel Dubai Al Barsha we take care of everything! We are there to advise, adapt rooms to suit your particular meeting and make sure all the equipment is working properly.

Novotel Dubai Al Barsha Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
JADE BC 24 m2 3 m 0 0 10 0 0
SAPPHIRE 40 m2 3 m 20 15 16 12 24
PEARL 45 m2 3 m 25 18 24 24 40
TOPAZ 60 m2 3 m 50 18 16 24 40
GARNET 65 m2 3 m 50 18 50 24 40
OPAL 65 m2 3 m 50 18 16 24 40
EUREKA 70 m2 3 m 60 20 16 30 0
DIAMOND 78 m2 3 m 75 20 24 36 50
RUBY 87 m2 3 m 100 26 30 45 60
EMERALD 95 m2 3 m 75 20 24 36 50
BALLROOM (1+2+3) 240 m2 3 m 160 0 250 120 198
    • Screen
    • Flipchart
    • Soundproof
    • TV with VCR
    • Meeting room
    • Syndicated room
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Slide projector
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Wedding ceremony
    • Fine Cuisine
    • Accommodation
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.465 rooms, 100 interconnecting family rooms, 89 fully furnished suites, free for 2 kids under 16 sharing their parents' room.

  • 465 rooms
  • 60 non-smoking rooms
  • 7 rooms for people with reduced mobility
  • 100 family rooms
  • 100 connecting rooms
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • Minibar
    • Suite TV
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.3/5 AccorHotels Rating 9,334 reviews

Our guest reviews for
Novotel Dubai Al Barsha

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,958 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Qais H. Solo - 18/08/2019 AccorHotels review

It's good and i like the service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., We very much appreciate your comments regarding your stay at Novotel Dubai Al Barsha. It is always a pleasure to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we would be deeply grateful if you could also share your review on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/UserReviewEdit-g295424-d35…-Novotel_Dubai_Al_Barsha-Dubai_Emirate_of_Dubai.html We hope your next visit will be as pleasant as the previous one. Sincerely, Robin Solomon Hotel Director

Fahad A. G. Business - 18/08/2019 AccorHotels review
« Staff is customer friendly »

It was wonderful. All things were quite good. I would like to say thanks to MS Sherry who gave us feel like home feeling.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., We very much appreciate your comments regarding your stay at Novotel Dubai Al Barsha. It is always a pleasure to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we would be deeply grateful if you could also share your review on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/UserReviewEdit-g295424-d35…-Novotel_Dubai_Al_Barsha-Dubai_Emirate_of_Dubai.html We hope your next visit will be as pleasant as the previous one. Sincerely, Robin Solomon Hotel Director

Adam Friends - 18/08/2019 AccorHotels review

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., Thank you for you recent stay at Novotel Dubai Al Barsha and for taking the time to complete the survey. We are glad to hear we met your expectations and the team and I look forward to your return. With much appreciation, Robin Solomon Hotel Director

Mona Solo - 17/08/2019 AccorHotels review
« Wonderful room, would love to visit again just for The Music Room, but the restaurant food needs to level up. »

Extremely impressed with the Music room but the buffet food needs improvement.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. K., Thank you for your recent stay at Novotel Dubai Al Barsha and for taking the time to share your review. I am glad to hear we met your expectations. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With much appreciation, Robin Solomon Hotel Director

Anonymous Families - 16/08/2019 AccorHotels review
« Booking at Novotel »

I booked at Novotel, at arrival time , there was no Rooms , and we were shofted to Adagio.. I appreciate that they liked to give bigger room, but its not same level of Novoel

Anonymous Families - 16/08/2019 AccorHotels review

My stay was 7 days. But there was a daily inconvenience on the upper floor midnight throughout the entire stay and the administration was informed more than once, but to no avail. mobil 00…80

C. Families - 16/08/2019 AccorHotels review
« good experience i am satisfied »

checking and check out was perfect. i really appreciated the breakfast and the team for they effort to help my family each morning to have a table for 6 persons. Idid like as well the dishes display each morning (quality and option). My bad experience was on the side of the concierge . for Very bad booking of taxis, they are pushing more the hotel’s cars with driver not customer centric

Hassan C. Families - 16/08/2019 AccorHotels review
« I had a very wonderful time in Novotel »

An excellent experience than ever before

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We very much appreciate your comments regarding your stay at Novotel Dubai Al Barsha. It is always a pleasure to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we would be deeply grateful if you could also share your review on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/UserReviewEdit-g295424-d35…-Novotel_Dubai_Al_Barsha-Dubai_Emirate_of_Dubai.html We hope your next visit will be as pleasant as the previous one. Sincerely, Robin Solomon Hotel Director

Amazing A. L. S. Business - 15/08/2019 AccorHotels review
« Lovely Place as Usuall »

This is not my first time to stay in that place, since last year till today I stay in the same place .. almost on bi weekly I'm there staying for a full week … place is amazing .. S. are amazing … access to the world is so easy and simple … I enjoy being there all the time … I will stay more and more … swimming pool is cool .. coffee shop is cool … food quality is great … Wifi connectivity very high speed is cool … my only concern they need to change the TV's considering IP TV solution and carpet changes only. Just point to mention … Sherry from the front office is always supportive and helpful with her big nice smiley face … she is always there supporting me if i need … she is very hard worker and very supportive

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you for your recent stay at Novotel Dubai Al Barsha and for completing our survey. It is always a pleasure to receive such positive feedback from our valued guests. I will share your comments with our team especially with Sherry and the front office team. I am sure that this feedback will serve as an encouragement to all of our S. as we strive to continuously improve the quality of our services. We will also look into the other points you mentioned for our improvement. Thank you again for sharing your experience, and we would be deeply grateful if you could also share your review on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/UserReviewEdit-g295424-d35…-Novotel_Dubai_Al_Barsha-Dubai_Emirate_of_Dubai.html We hope your next visit will be as pleasant as the previous one. Sincerely, Robin Solomon Hotel Director

Anonymous Business - 15/08/2019 AccorHotels review
« satisfying »

Satisfying

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Weam, Thank you for you recent stay at Novotel Dubai Al Barsha and for taking the time to complete the survey. We are glad to hear we met your expectations and the team and I look forward to your return. With much appreciation, Robin Solomon Hotel Director

Stanley S. Solo - 14/08/2019 AccorHotels review
« HEART WARMING EXPERIENCE »

I found the stay extremely delighted with the experience and enjoy the wonderful hospitality by the staff at the front desk. It was very kind of them to offer the birthday cake and the late check out. The check in and check out process was smooth and will definitely come again.. As an Ex accor and hotelier, I found the experience flawless and wish you all the best.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your comments regarding your stay at Novotel Dubai Al Barsha. It is always a pleasure to receive your positive feedback. I am glad to hear we met your expectations. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we would be deeply grateful if you could also share your review on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/UserReviewEdit-g295424-d35…-Novotel_Dubai_Al_Barsha-Dubai_Emirate_of_Dubai.html We hope your next visit will be as pleasant as the previous one. Sincerely, Robin Solomon Hotel Director

Arslan Business - 14/08/2019 AccorHotels review
« Clean »

Very nice, for the price the quality was amazing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., We very much appreciate your comments regarding your stay at Novotel Dubai Al Barsha. It is always a pleasure to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we would be deeply grateful if you could also share your review on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/UserReviewEdit-g295424-d35…-Novotel_Dubai_Al_Barsha-Dubai_Emirate_of_Dubai.html We hope your next visit will be as pleasant as the previous one. Sincerely, Robin Solomon Hotel Director

De S. Business - 13/08/2019 AccorHotels review
« Mr De S. »

Was good. Room and breakfast was great. Also Spa center was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. De S., Thank you for your recent stay at Novotel Dubai Al Barsha and for taking the time to share your review. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With much appreciation, Robin Solomon Hotel Director

Razwan S. Families - 12/08/2019 AccorHotels review
« Very comfortable, very enjoyable »

All positive feedback, food, rooms, service, people, location, facilities ... all top marks. I don’t have any negative comments !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your comments regarding your stay at Novotel Dubai Al Barsha. It is always a pleasure to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we would be deeply grateful if you could also share your review on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/UserReviewEdit-g295424-d35…-Novotel_Dubai_Al_Barsha-Dubai_Emirate_of_Dubai.html We hope your next visit will be as pleasant as the previous one. Sincerely, Robin Solomon Hotel Director

Ahmed A. Families - 11/08/2019 AccorHotels review
« Not happy with my stay »

I and my family unhappy this time with our stay at the hotel since we booked two rooms, one with 3 beds and the other one with 1 bed. Unfortunately we got two bedroom instead of 3.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., Thank you for taking the time to tell us about your experience at the Novotel Dubai Al Barsha. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Robin Solomon Hotel Director

Ahmed Families - 10/08/2019 AccorHotels review
« The best in everything »

Family enjoyment

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Z., We very much appreciate your comments regarding your stay at Novotel Dubai Al Barsha. I am glad to hear that you and your family enjoyed your stay. Thank you again for sharing your experience, and we would be deeply grateful if you could also share your review on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/UserReviewEdit-g295424-d35…-Novotel_Dubai_Al_Barsha-Dubai_Emirate_of_Dubai.html We hope your next visit will be as pleasant as the previous one. Eid Mubarak to you and your family. Sincerely, Robin Solomon Hotel Director

Kanishka K. Business - 10/08/2019 AccorHotels review
« excellent »

excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., Thank you for you recent stay at Novotel Dubai Al Barsha and for taking the time to complete the survey. We are glad to hear we met your expectations and the team and I look forward to your return. With much appreciation, Robin Solomon Hotel Director

Vivek Business - 09/08/2019 AccorHotels review
« Good rooms. Good food.good location »

Stay was good. I thought the balcony would open. If it does not open, at least can try to keep the glasses clean to have a clear sea view

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., Thank you for your recent stay at Novotel Dubai Al Barsha and for taking the time to share your review. I am glad to hear we met your expectations. However we do apologise if you were not able to open the window and fully enjoyed the view. During the summer season, humidity in Dubai is quite high therefore it is advisable to keep the windows shut to prevent humidity from coming in the rooms. Moreover if you require the window to be opened, you may request at the front office to assist you. The full cleaning of the building exterior will start soon after the necessary permits will be approved. We appreciate your time in sharing your feedback and we hope you will have the opportunity to visit us again soon. Sincerely, Robin Solomon Hotel Director

Kelly M. Business - 08/08/2019 AccorHotels review
« Payment issues once again »

I have stayed at this hotel already several times, as has a colleague of mine, mainly because the location is conveniently close to our local offices. However, each time, we face issues during check in and when ordering room service. Even though we have had the rooms prepaid, and/or have provided in advance a credit card for the hotel to apply charges, each and every time during check in we are being told that there has been no payment, there is no credit card, and we have to pay on the spot. This is very unpleasant, embarrassing, and frustrating, especially when you have been traveling for 10 hours, it is 1am, and you just want to get in bed, which you cannot do until you actually pay for your first night with the promise that you will get reimbursed once the issue is settled. Each time we have had to bring someone in from the local office the next morning and, magically, have the hotel say that yes, it has all been prepaid, and they will reimburse the money they made us pay upon arrival. Once we need to order room service during our stay, we have to go through the whole dance again. This is very unprofessional behavior, insulting, and overall not pleasant at all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. M., Thank you for taking the time to tell us about your experience at the Novotel Dubai Al Barsha. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Upon my further investigation with the front desk, your company saved their card details as a guarantee for your reservation and did not provide us authorisation to deduct the charges. However, the front desk communicated with your company and resolved the issue on the day of your arrival. We apologise for the inconvenience this has caused and it is our hope that you will give us the opportunity to serve you better in the near future. Sincerely, Robin Solomon Hotel Director

Lisa P. Business - 08/08/2019 AccorHotels review
« Excellent service which went above and beyond »

Very attentive staff throughout the duration of my stay. Most notable experience was when I returned to find my room serviced and found my nail clippers, which had come apart during transit, reassembled by housekeeping.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. P., We very much appreciate your comments regarding your stay at Novotel Dubai Al Barsha. It is always a pleasure to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we would be deeply grateful if you could also share your review on TripAdvisor. Please click the link for easy access: https://www.tripadvisor.com/UserReviewEdit-g295424-d35…-Novotel_Dubai_Al_Barsha-Dubai_Emirate_of_Dubai.html We hope your next visit will be as pleasant as the previous one. Sincerely, Robin Solomon Hotel Director

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