Hotel - Sofitel Dubai The Palm Resort & Spa
Sofitel Hotel Sofitel Hotel

Sofitel Dubai The Palm Resort & Spa Hotel

4.5/5 8,002 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • DUBAI INTL AIRPORT
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool  (Nearby)
    • Pool (Nearby)
    • Indoor heated pool (Nearby)
    • Outdoor heated pool (Nearby)
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
    • Sauna
    • Solarium
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Golf  (Nearby)
    • Golf
    • Golf lessons
  • Tennis
    • Outdoor tennis court
    • Tennis
  • Beach and water sports  (Nearby)
    • Boat excursions
    • Pedal boat
    • Private beach (Nearby)
  • Skiing  (Nearby)
    • Downhill skiing
    • Ski hire facilities

Catering

  • Breakfast
  • 6 restaurant(s)
  • 5 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 5 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

BAT8 km / 4.97 mi EMC8 km / 4.97 mi GE8 km / 4.97 mi MARS22 km / 13.67 mi ORACLE8 km / 4.97 mi SAP8 km / 4.97 mi UNILEVER22 km / 13.67 mi  P AND G22 km / 13.67 mi
CISCO8 km / 4 mi ERICSSON22 km / 13.67 mi IBM8 km / 4.97 mi MICROSOFT8 km / 4.97 mi PFIZER8 km / 4.97 mi SIEMENS8 km / 4.97 mi  L OREAL22 km / 13.67 mi

Your meetings and events

Hold Magnifique events and incentives in Dubai's newest conference facility. Sofitel The Palm's sparkling ballroom is ideal for weddings, meetings and multi-day conferences for up to 800. Incentive trips may involve water sports, golf or a desert safari.Dedicated InspiredMeetings planners focus on making your event in Dubai a success, whether it's a conference, a wedding banquet with live music and dancing, a glamorous fashion show or an intimate board meeting for high-level executives or diplomats.Enjoy specially designed menus, state-of-the art lighting and sound systems, a full-service business center and Wi-Fi in this brand new Dubai resort, where French savoir-faire helps turn business into pleasure.

Sofitel Dubai The Palm Resort & Spa Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
TAHITI 49 m2 4 m 25 20 18 18 30
BORA BORA 50 m2 4 m 25 20 18 18 30
MAUPITI 63 m2 4 m 30 25 20 20 40
BOARDROOM 110 m2 4 m 0 0 22 0 0
BALLROOM 815 m2 7 m 700 100 100 400 500
    • Podium
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 361 rooms
  • 263 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Turn down service
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Phone with 2 handsets in room
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars
4.6/5 AccorHotels Rating 7,177 reviews

Our guest reviews for
Sofitel Dubai The Palm Resort & Spa

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 8,002 reviews
Alaa Families - 13/09/2019 AccorHotels review
« I just have one note it's the room clean its so bas »

It's so good and so nice but the cleaner they don't clean good its so bad sorry

Anonymous Couples - 11/09/2019 AccorHotels review

Our stay was very nice. The hospitality was great. I was disappointed with the pool and beach hours. It closes way to early.

R D. Families - 09/09/2019 AccorHotels review

lovely resort. Problem with the mini bar which was locked so we could not use the refrigerator. As it was very hot this was required. We had left a credit card authority at checkin but were unable to use anything from the mini bar. When we rang reception a staff member came to our room and removed everyhting from the bar and told us we should not have touched anything. As we arrived on a late fight it would have been good to have the option. We were still not sure what you have to do to use the products in the mini bar??

Family - 04/09/2019 TripAdvisor review
« Relaxing stay. »

Great helpful staff throughout the resort. Pool staff offered us a free cabana because we had a baby and it was very hot. Club Millesime staff were professional and friendly without exception. Club Millesime access was nice. It allowed for faster check-in and check-out. Manava full buffet breakfast was better than what was offered in the club though. Happy hour in the club is a great money saver. Main pool is a bit small for the size of the resort, but is still very nice. Prestige Suite was large, well maintained, and very comfortable... and had great views.

Our hotel has responded to the review
Our hotel has responded to the review

Dear tjleestjohn, Thank you for posting your review on TripAdvisor following your recent stay at Sofitel The Palm Dubai. We truly appreciate you taking the time to write such review with great comments highlighting our Prestige Suite, Club Millesime lounge benefits and standard of service. We have shared your comments with the rest of the team and we hope to have the pleasure of welcoming you and your family back soon. Sincerely, Ramsey El Saarany Hotel Manager Sofitel The Palm, Dubai

B. Families - 03/09/2019 AccorHotels review
« Good »

The hotel is nice, Good: - Breakfast - Environment - upgrade Bad: Check in: average - Pool was good but need some shadow like more trees or any, - The sea beach was bad full of small sharp stones so can’t walk, - Bed and pillows were not comfortable; lower than expected!

Anonymous Couples - 03/09/2019 AccorHotels review
« I would highly recommend this hotel. »

We really enjoyed staying at this hotel. The rooms were comfortable and the food was very nice. All the staff were very polite helpful. I would highly recommend this hotel to anyone.

Anonymous Families - 02/09/2019 AccorHotels review
« Excellent »

Excellent hotel and service start to finish. From front of house staff to cleaning staff the whole experience was fantastic.

Kim K. Friends - 01/09/2019 AccorHotels review
« Brilliant beds and pillows excellent for a great sleep after a long haul flight »

Fabulous service and attention to detail.

Jade Couples - 01/09/2019 AccorHotels review
« Amazing »

Gorgeous hotel with very attentive staff. Fabulous quality restaurants and facilities. Loved every minute!

Janet H. Friends - 31/08/2019 AccorHotels review
« Amazing, relaxing and such lovely staff! »

The hotel itself is beautiful, immaculate and very welcoming. The staff make a place and the people working at the hotel are lovely. So friendly, warm and helpful. They helped make our stay. Thank you to each and every one of them. From the reception staff, porters and housekeeping to the chefs, waiters and maitre d's in the restaurants they are a credit to the hotel. I hope to be able to come back and stay again in the future.

Thm Families - 30/08/2019 AccorHotels review
« Wonderful stay in a beautiful resort »

Sofitel The Palm Resort is one of the best resorts we have ever stayed in. The staff at reception are extremely courteous and efficient. Concierge services good too. The rooms are spacious and very well appointed. Housekeeping available around the clock - we arrived after midnight but they came immediately to prepare the extra bed for our daughter. The quality of the food and the service in the restaurants is really good - the breakfast buffet at Manava is incredible and the lunch buffet is also very good. We particularly enjoyed our evening meal at Hong Loon. The facilities at the resort are top class - our daughter particularly enjoyed the kids club and the kids pool with water slide. We onlu stayed for 3 days on a stopover but hope to return for a longer stay next time!

Laurence D. Couples - 30/08/2019 AccorHotels review
« TROPICAL GETAWAY IN DUBAI »

After living in Dubai for 11 years and working very closely with the hotel industry, the Sofitel was a true treasure to be found on the Palm. The staff and facilities are incredible and a discreet place to escape from the hustle and bustle of the city. Ms. Itziar Garcia in wonderful and really treated us like royalty. She is really an asset to any hotel and made the entire weekend fantastic.

Russell F. Families - 29/08/2019 AccorHotels review
« Relaxing environment, excellent service, excellent facilities catering for all, the perfect holiday retreat »

This was my third visit to the Sofitel The Palm Resort and Spa hotel and every holiday has been an excellent experience and i will come back again.

S. A. Families - 29/08/2019 AccorHotels review

We had a lovely time but you definitely do not have enough sun beds by the pool for the amount of guests staying. We hired a Cabana on both days. We actually booked the same cabana for two days but when we double checked the first evening the cabana man then said that it had just been booked for the next day even though we clearly asked for it for two days. Luckily another one was still available.

Harry M. Families - 28/08/2019 AccorHotels review
« Absolutely superb »

Truly stunning hotel in an amazing location, room was fantastic, staff couldn’t have been more helpful or attentive, food excellent, highly recommended and definitely plan to return soon!

Razena Solo - 27/08/2019 AccorHotels review
« Lovely tropical island vibe »

Loved: The resort has a tropical island ambiance that I loved from a previous first for afternoon tea with friends. The staff, from the security Apollonia to the hotel porters were friendly and helpful. Similarly the staff of the Manava restaurant were very friendly and helpful. Hated: The check-in and check-out was too slow on the first night of a weekend when there was only one person to assist guests and another at the priority Accor counter. Groups of people were left milling around while staff flitted in and out of the back offices ignoring the growing crowd. Someone finally sent two additional staff to do check-ins and assist guests with queries and others came with refreshments and cold towels. The same was observed at check-out when one of the managers finally came out to apologize to waiting guests. It would be helpful if they actually had enough staff on duty at reception during peak check-in and check-out times. It would not hurt to have a separate desk for guest issues so that it would not hold up check-in and check-outs.

W.w. L. Families - 27/08/2019 AccorHotels review
« I have been at the resort three tines-- this will not be my last visit. »

I am always impressed with the staff-- they truly go out of the way to ensure the stay is not a stay but a true experience.

Nicola A. Couples - 27/08/2019 AccorHotels review
« Mrs »

This place is out of this world I would highly recommend

Melody S. Families - 26/08/2019 AccorHotels review
« Best service we have ever had »

We have travelled a lot globally and felt that the service we received from everyone was incredible.

Fahed A. Couples - 25/08/2019 AccorHotels review
« Not statisfiy »

Room has bad smell Bathroom shower was too hot

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