Hotel - Sofitel Dubai The Palm Resort & Spa
Sofitel Hotel Sofitel Hotel

Sofitel Dubai The Palm Resort & Spa Hotel

4.5/5 7,933 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool  (Nearby)
    • Pool (Nearby)
    • Indoor heated pool (Nearby)
    • Outdoor heated pool (Nearby)
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
    • Sauna
    • Solarium
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Golf  (Nearby)
    • Golf
    • Golf lessons
  • Tennis
    • Outdoor tennis court
    • Tennis
  • Beach and water sports  (Nearby)
    • Boat excursions
    • Pedal boat
    • Private beach (Nearby)
  • Skiing  (Nearby)
    • Downhill skiing
    • Ski hire facilities


  • Breakfast
  • 6 restaurant(s)
  • 5 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 5 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available
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Hotel location

Companies and event centres nearby


BAT8 km / 4.97 mi EMC8 km / 4.97 mi GE8 km / 4.97 mi MARS22 km / 13.67 mi ORACLE8 km / 4.97 mi SAP8 km / 4.97 mi UNILEVER22 km / 13.67 mi  P AND G22 km / 13.67 mi
CISCO8 km / 4 mi ERICSSON22 km / 13.67 mi IBM8 km / 4.97 mi MICROSOFT8 km / 4.97 mi PFIZER8 km / 4.97 mi SIEMENS8 km / 4.97 mi  L OREAL22 km / 13.67 mi

Your meetings and events

Hold Magnifique events and incentives in Dubai's newest conference facility. Sofitel The Palm's sparkling ballroom is ideal for weddings, meetings and multi-day conferences for up to 800. Incentive trips may involve water sports, golf or a desert safari.Dedicated InspiredMeetings planners focus on making your event in Dubai a success, whether it's a conference, a wedding banquet with live music and dancing, a glamorous fashion show or an intimate board meeting for high-level executives or diplomats.Enjoy specially designed menus, state-of-the art lighting and sound systems, a full-service business center and Wi-Fi in this brand new Dubai resort, where French savoir-faire helps turn business into pleasure.

Sofitel Dubai The Palm Resort & Spa Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
TAHITI 49 m2 4 m 25 20 18 18 30
BORA BORA 50 m2 4 m 25 20 18 18 30
MAUPITI 63 m2 4 m 30 25 20 20 40
BOARDROOM 110 m2 4 m 0 0 22 0 0
BALLROOM 815 m2 7 m 700 100 100 400 500
    • Podium
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 361 rooms
  • 263 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Turn down service
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Phone with 2 handsets in room
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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See all our bars
See all our restaurants and bars
4.6/5 AccorHotels Rating 7,128 reviews

Our guest reviews for
Sofitel Dubai The Palm Resort & Spa

100% genuine reviews from our guests

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4.5/5 TripAdvisor Rating 7,933 reviews
Peter Couples - 16/08/2019 AccorHotels review
« Luxury vacation »

It was a great pleasure to experience the luxury and the excellent service at the Sofitel Dubai The Palm.

Rory J. Families - 15/08/2019 AccorHotels review
« Amazing family holiday »

My wife and I stayed with our 2 children towards the end of July - we stayed in a Prestige Suite with access to Club Millesime. We had an amazing vacation, the service was impeccable, coupled with excellent dining and such a lovely location for the hotel.

Andrei G. Couples - 14/08/2019 AccorHotels review
« Mr Andrei G. »

It was amazing. Me and my fiancee loved every second of our holiday.

Peter D. Families - 14/08/2019 AccorHotels review
« Fabulous family holiday »

Holiday was fantastic, adults and children loved the hotel room, facilities and the staff, no complaints whatsoever

Saqar A. Families - 14/08/2019 AccorHotels review

i liked everything but access to the beach and pool needs to be shifted to another place instead of being close to the main entrance

Sandra M. Couples - 12/08/2019 AccorHotels review
« Enjoyable Stay »

Our stay at the Sofitel was enjoyable, the staff was extremely helpful and accommodating.

Adam E. Couples - 11/08/2019 AccorHotels review
« Just the best Hospitality I have ever had in a hotel »

It was our wedding anniversary.....

Family - 11/08/2019 TripAdvisor review
« Nothing but perfect »

Once again my son and I had a lovely stay at the hotel. We have been here 7 times now and it seems like impossible to get tired of this hotel. The reason for this is the location, the buildings, all the pools but most of all the staff, that allways impresses us with their hospitality, kindness and friendness. It is a pleassure to be at a hotel and still feel at home at same time - so in a way this is oure second home, oure Dubai home as we call it. Feeling like home at a hotel, doesnt come easy and as said before, it is all to the staff. The smilling staff in the main resturant, especially Desi for allways being so welcoming to us in the morning, she is able to on the smile on ones lips. Allso a big thank you to Athitthan for keeping oure room spotless clean and making sure we allways have what we need of water and other stuff. It is not an easy job, but he does it so great. Futher more we really need to thank the following at the club Millesime; Darren for giving us such a perfect room, and allways run the extra mile for us, when we come and ask for your service and help - we really owe you big time for treating us so great. Aashila for making the impossible possible, when my son got a big greas spot on his new polo, and for all be aware of what we need, before we ask. You are oure "Dubai mother" and it means a lot to have one like you in Dubai Clement for making the awesome pina colada what we just need more of, and for coming and having a talk and laugh with us and still being able to know when to give us space. It is a big miss, not to have you around us. And finally Galiya for allways smilling, spending time with talking to my son and I and for allways being aware for the needs we have, and remember what we had last time so we dont need to explain. Being a good host is all about knowing the needs of the guest and remeber these - and Galiya really know how to do this in all ways. There are some more at the lounge that we should thank, but we didnt get the names. Sorry for that. A hotel is nothing without the staff, and this staff at this hotet really know how to do the great work to perfection.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KasperF46, Thank you for taking the time to share your feedback following your experience and for your loyalty to Sofitel The Palm. We are glad to learn that you were very happy with the Resort facilities, level of cleanliness and the standard of service provided by our friendly, professional and attentive Heratists. We encourage our employees to go the extra mile and provide the best possible service. I am glad that our team members were able to provide you the kind of service you are looking for. We certainly look forward to welcoming you back to Sofitel The Palm, Dubai and to continue ensuring your stays impress you and provide such fond memories. Sincerely, Ramsey El Saarany Hotel Manager Sofitel The Palm, Dubai

Mrs J. B. Couples - 10/08/2019 AccorHotels review
« Best hotel in Dubai »

Absolutely amazing.... from the minute we arrived .... outstanding service, food and property.

Elbie Couples - 09/08/2019 AccorHotels review
« An amazing getaway »

The staff and hotel was really great. The food is of high quality and very tasty. The drinks especially the cocktails are great to drink next to the pool. It was overall a good experience. I have to say I think the pools can really stay open later. A lot of the guests around us had the same opinion. It is a resort and can at least stay open until 10pm

Sara W. Families - 09/08/2019 AccorHotels review
« Brilliant »

Staff were all without exception outstanding. Room.gorgeous, facilities brilliant too. Food delicious. Couldn t be happier with our experience

Anonymous Families - 09/08/2019 AccorHotels review

Perfect stay with super service

Abood J. Friends - 08/08/2019 AccorHotels review
« An amazing holiday »

Every thing was great. The only thing i dont like is the sun beds capacity at the main pool

Eileen R. Families - 06/08/2019 AccorHotels review
« Service and quality of facilities were excellent »

The experience was amazing, the service was top class from all the staff , which resulted in a very memorable holiday and stay at the hotel.

Ricardo X. N. Families - 05/08/2019 AccorHotels review
« Hospitality is awesome »

It was a very warm welcome indeed especially the hostess Aimee. She walk us through check in and check out. Samanta on the counter was very accommodating and made a suprise for us since it was our wedding anniversary. We love the service but the room we stayed in doesn’t seem to be cleaned. The carpet is smelly and sheets doesn’t feel soft as well. But this compensates the warm welcome a the awesome service of the staff

Ahmed N. Solo - 05/08/2019 AccorHotels review
« Great stay »

It was a great stay with a professional and well-trained staff. In Sofitel The Palm you will feel the luxury all around you. However, I have two comments which I wish to be considered. First, the hotel should deem the belief and tradition of the guest; therefore It is absolutely unacceptable to find any sort of distilled spirits inside the minibar of the room. Second, although there is a smart TV in the room, I could not run any internet or smart services from TV. Finally, I would like to thank all of the hotel's personnel.

Karl S. Couples - 05/08/2019 AccorHotels review
« Excellent »

Staff verry friendly and helpfull , food excellent, great place for families, will recomand it to friends.

Gill Solo - 03/08/2019 AccorHotels review
« Paradise »

A wonderful experience from check-in to check-out. Excellent and professional service throughout my stay - staff were amazing and so extremely helpful. The rooms were extremely luxurious, clean and comfortable. The swimming pool and surrounding gardens were beautiful. Buffet dinner was only okay . Thank you for a memorable stay - I will return.

Salam S. Couples - 31/07/2019 AccorHotels review

The service was great, the staff were very friendly and helpful. the room was very clean

Dennis C. Friends - 31/07/2019 AccorHotels review
« Although I had a great experience, there were some things out of Sofitel's control that gave me pause. »

I enjoyed the restaurants, the housekeeping, the taxi services, the swimming pool, the cleanliness of the resort, and the helpfulness of the staff members. I removed a point because the beach was too hot and shallow. I removed another point because there was an huge bug in my bathroom.

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