Hotel - Novotel Casablanca City Center
Novotel Hotel Novotel Hotel

Novotel Casablanca City Center Hotel

3.5/5 1,606 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 300  MAD
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Porter

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24h
    • Opening hours : Week-end 24h

Business services

  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Your meetings and events

Lys Blanc: 904 sq. ft. (84 m2), natural light from a window measuring 13 x 16 ft. (4 x 5 m), projector, projection screen, flipchart, markers, notepads, pens or pencils, speaking stand, round tables, rectangular tables, high/low tables and media playersLys Orange: 904 sq. ft. (84 m2), natural light from a window measuring 13 x 16 ft. (4 x 5 m), projector, projection screen, flipchart, markers, notepads, pens or pencils, speaking stand, round tables, rectangular tables, high/low tables and media playersLys Jaune: 904 sq. ft. (84 m2), natural light from a window measuring 13 x 16 ft. (4 x 5 m), projector, projection screen, flipchart, markers, notepads, pens or pencils, speaking stand, round tables, rectangular tables, high/low tables and media players

Novotel Casablanca City Center Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
FLEURS DE LYS(JAUNE-ORANGE-BLANC 260 m2 3 m 220 80 90 100 200
LYS BLANC 84 m2 3 m 70 25 25 32 50
LYS JAUNE 84 m2 3 m 70 28 25 32 50
LYS ORANGE 86 m2 3 m 70 28 25 32 50
MAGNOLIA 100 m2 3 m 70 28 25 35 50
    • Screen
    • Flipchart
    • Soundproof
    • N/A
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Slide projector
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Accommodation
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 281 rooms

Our restaurants and bars

See all our restaurants and bars
4.0/5 AccorHotels Rating 2,398 reviews

Our guest reviews for
Novotel Casablanca City Center

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,606 reviews
Anonymous Business - 15/05/2019 AccorHotels certified review
« Nice hotel »

I looove it , so clean and so many things to do plus close to

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ching Yi Tina C., We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ana L. Business - 15/05/2019 AccorHotels certified review
« good stay »

I have been staying at this hotel for a long time .. It is a beautiful and wonderful hotel .. A great greeting to all employees.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ana L., We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Business - 14/05/2019 AccorHotels certified review
« Totally great! »

It was easy, efficient, clean and the meal was yummy and I loved watching soccer on the giant screen!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mahony M., We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

sdcare Couples - 14/05/2019 TripAdvisor review
« excellent hotel »

excellent hotel and walking to casa port train station. taxi drivers outside the hotel are cheats. we almost got conned, walk away and catch a taxi away from the hotel. room door was hard to open, had to try several times

Our hotel has responded to the review
Our hotel has responded to the review

Dear, First I would like to thank you for choosing Novotel Casa City Center. Thank you very much for your message. I appreciate that you take time to give us your positive feed back. I Would like to inform you that the taxi drivers do not depend on our hotel. I hope we will have the pleasure of welcoming you in the very near future. Sincerely

Anonymous Families - 09/05/2019 AccorHotels certified review
« Great »

Attendant man at desk was outstanding. Tried to help with my phone. Most of all, he addressed everyone coming to desk immediately even while doing something else.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jitendra S., We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Fares Business - 08/05/2019 AccorHotels certified review
« nice hotel well located »

good experience even if the tables for the breakfast are not really clean!!!! hotel well located, room not bad at all

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fares B., We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

E. Business - 05/05/2019 AccorHotels certified review
« Indifference »

Back to a stay where you feel transparent. Platinum or not, you process your check in front of a ghost "Le Club Accor" check-in counter. Room not available. So... Wait. I had in my room 2 pieces of morrocan biscuits and 1 small additional bottle of water. So globally, I did not feel it has been a warm welcome and nice stay, but, as we say in French, "totale indifference". Nevertheless, at the bar, the service was nice and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thierry E., Thank you for taking the time to tell us about your experience at the Novotel Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Hans T. Business - 05/05/2019 AccorHotels certified review

Alles war Bestens

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hans J. T., We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Alvin B. Friends - 30/04/2019 AccorHotels certified review
« Comfortable stay »

When I arrive the Male front desk clerk had a bad attitude. Then the room I had smell like smoke. I went back to desk and he gave me twin bed and never said anything.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alvin B., Thank you for taking the time to tell us about your experience at the Novotel Casablanca City Center. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Anonymous Solo - 25/04/2019 AccorHotels certified review
« Great service as always »

It is always a pleasure to stay and the staff do an excellent job.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel B., We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Jd28801 Business - 23/04/2019 AccorHotels certified review
« Great Stay in Central Location »

I was totally satisfied with my recent stay at the Novotel Casablanca City Center. The room was a good size and very comfortable. The public areas are nice. Check in was efficient as was check out. Great location - barely a 5 minute walk from the Casa Port train station.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John K., We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Yassine M. Business - 20/04/2019 AccorHotels certified review
« was good »

I actually wanted to give 10/10 to Ayoub (at the reception) he was so helpful especially with my requests. i Could not give any tips so I appreciate if you pass him my message at least.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yassine M., We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

刘. Business - 17/04/2019 AccorHotels certified review
« perfect »

perfect!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yang L., We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Hala A. Business - 17/04/2019 AccorHotels certified review
« Medical »

I really suffered and was exposed to burn injury 2nd degree due to hotel negligence and the kettle with broken top that resulted in burning my left forearm with boiling water instead of pouring water in the cup. I had to continue my work during my duty travel and until now I am under treatment with risk of major scar! Needless to mention thx severe pain in suffered from.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hala A., Thank you for taking the time to tell us about your experience at the Novotel Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Dominic Families - 12/04/2019 AccorHotels certified review
« Decent Stay »

Just stayed one night. It was a very smooth pleasant stay. The staff was friendly and helpful and the room was in good order.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dominic D., We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Marwa T. Business - 08/04/2019 AccorHotels certified review
« Perfect for business »

Nice room & walk in shower, it would help if it was a little bit bigger but still it fit for purpose, AC is not cold enough ,Very nice breakfast, perfect location near casa port and old city, friendly and nice team who have helped with a smile all the time especially the reception team. One point may be not related to the hotel is the grand taxis outside who are always trying to make huge money from any tourist, overall experience is great I would come over again it feels now like my home in Casablanca.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Walaa H., We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Solo travel - 06/04/2019 TripAdvisor review
« Great Location »

Near to shops, restaurants and just next to the main train station. Access to taxis is very easy. Comfortable bed and room. Reception staff were very cooperative and polite. Breakfast is average but nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear, First I would like to thank you for choosing Novotel Casa City Center. I appreciate that you take time to give us your positive feed back. I hope we will have the pleasure of welcoming you in the very near future. Sincerely

E. Friends - 01/04/2019 AccorHotels certified review
« A good experience »

Good location in the middle of the city near the railway station and the big mosque Spacious and clean room with good view Charming staff at the front desk

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bernd E., We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Bokonda B. Business - 31/03/2019 AccorHotels certified review
« Mr »

Satisfait

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur Bokonda b., Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Casablanca City Center. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs.

Asmae E. Business - 31/03/2019 AccorHotels certified review
« Good experience »

a friendly and attentive receptionist .. also restaurant staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Asmae C., We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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