ibis Casablanca City Center 3 stars

Customer review rating (ALL Rating) 4.0/5 621 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Shop at Morocco Mall and Anfa Place, 20 minutes from the hotel.

  • Want to party? Ain Diab is 10 mins away: pubs, restaurants, bars, etc.

  • Discover Hassan II Mosque, the largest mosque in Morocco, a 5 min drive away.

  • Discover Casablanca's ancient medina; just 5 minutes from the hotel

  • Explore the city: the tramway station is 5 min from the hotel.

Our accommodation(s)

Hotel location

ibis Casablanca City Center

Angle Zaid Ou Hmad -, Rue Sidi Belyout
20190 CASABLANCA
Morocco

GPS:33.598, -7.6125

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

BAR

A bite to eat, something to drink... It's the perfect spot for business meetings or relaxing

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 50 

attendees

Configuration is not available for these requirements
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  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  621 reviews

TripAdvisor Rating  3.5/5  1,297 reviews

Not the best Ibis

Customer review rating 1.5/5

A Families - Confirmed reviews ALL

To be honest, there are better Ibis hotels! Location is perfect but room is not clean, bathroom smells, walls and common parts are plenty of scratches. A pretty common thing in Morocco. The worst, in my opinion, is breakfast. Knowing Morocco pretty well, I can’t explain myself why there are no pure orange juice, no fruits, no yogurts, no typical bread. You will only find local crepes (which are good), untasty baguette with cheap strawberry jam. No chicken ham, no cheese… everywhere else in the world these products are made available. In the meantime, breakfast price do not change, so I do believe there is something to be done to get up to Ibis standards.

Dear Aurelien H., Thank you for taking the time to tell us about your experience at the ibis Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

exellent stay

Customer review rating 4.0/5

Easy T. Friends - Confirmed reviews ALL

this hotel is a nice place, excellent for a short stay in city center

Dear Marc V., We very much appreciate your comments regarding your stay at the ibis Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located

Customer review rating 3.5/5

Edwin Business - Confirmed reviews ALL

The hotel is centrally placed with very easy access to the train,malls and the Hassan II mosque

Dear Edwin M., We very much appreciate your comments regarding your stay at the ibis Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Value for money

Customer review rating 4.0/5

Juliet Business - Confirmed reviews ALL

It was a clean, well priced room. An iron would have been useful. But too much air freshener was used throughout the hotel!

Dear Juliet H., We very much appreciate your comments regarding your stay at the ibis Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Bad customer service

Customer review rating 1.0/5

X Business - Confirmed reviews ALL

The hotel amenities and its location are excellent. But the customer service is just so bad. The front desk was inefficient in taking the booking, does not respond to email inquiries to the point that I had to call the hotel to make sure that they received my email and will respond accordingly.

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

In partnership with TripAdvisor

Other web-users rate our hotel

  • 411 reviews 9.2/10 Location
  • 570 reviews 3.8/10 Room
  • 530 reviews 6.4/10 Service
  • 13 reviews 7.4/10 WiFi
  • 285 reviews 4.3/10 Cleanliness
  • 245 reviews 2.8/10 Comfort
  • 195 reviews 5.2/10 Breakfast
  • 107 reviews 4.6/10 Food

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