Hotel - ibis Casablanca City Center
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Casablanca City Center Hotel

3.5/5 1,203 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private enclosed outdoor parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Air conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Gift shop/newspaper shop

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 2 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Your meetings and events

ibis Casablanca City Center Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
AL MINA 49 m2 4 m 40 20 24 30 8
SIDI BELYOUT 56 m2 4 m 50 26 28 30 10
    • Flipchart
    • Videoconferencing
    • Audio and video equipment
    • WIFI access
    • Slide projector
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Video equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Welcoming, modern and comfortable, with a cozy bed and functional bathroom: the ibis room has everything you need to enjoy your stay

  • 266 rooms
  • 114 non-smoking rooms
  • 7 rooms for people with reduced mobility
  • 42 connecting rooms
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Baby bed
    • High speed transmission line
    • Fax machine
    • RJ 11 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
3.9/5 AccorHotels Rating 2,586 reviews

Our guest reviews for
ibis Casablanca City Center

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,203 reviews
Idriss E. Business - 01/08/2019 AccorHotels review
« Good »

Good stay, quiet night

H. Business - 24/07/2019 AccorHotels review
« Disappointed »

Room was insufficient to meet standard expectations. The bedding was terribly uncomfortable. Breakfast was lack of quality and taste

Family - 24/07/2019 TripAdvisor review
« the rick's caffee »

we enjoyed our stay in Casablanca. ibis city center was excellent choice, centrally located, clean, good breakfast. will recommend to everyone. Location cannot be faulted, next to train station, walking distance to the market,

Andrew M. Business - 10/07/2019 AccorHotels review
« Nice stay in a good location »

I was welcomed even quite late and was very comfortable in the room. Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Anonymous Business - 10/07/2019 AccorHotels review
« Reconstruction is disruptive and new lobby smelled awful »

I was only there for one night. The room facility was nice. The first room I was brought to hadn’t been cleaned. The lobby smelled awful. The construction is disruptive and it’s a bit troublesome to get there by going all the way around. Would be nice to have access to a door closer to the port

Our hotel has responded to the review
Our hotel has responded to the review

Dear TIFFANY A., Thank you for taking the time to tell us about your experience at the ibis Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

C. Business - 01/07/2019 AccorHotels review
« Merci! »

Very nice and hoping that the new reception will be finished soon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRISTIAN D., We very much appreciate your comments regarding your stay at the ibis Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Metcomm R. Business - 01/07/2019 AccorHotels review
« Satified »

No problems at all - the hotel is undergoing works at reception so I understand the inconveniences

Our hotel has responded to the review
Our hotel has responded to the review

Dear STANLEY S., We very much appreciate your comments regarding your stay at the ibis Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mohammad Q. Business - 26/06/2019 AccorHotels review
« Good Experience »

The experience was good. It was my first time in ibis Casablanca.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MOHAMMAD Q., We very much appreciate your comments regarding your stay at the ibis Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Solo travel - 26/06/2019 TripAdvisor review
« Great Location across the street from Casa Port »

Clean, comfortable, tourist class hotel right across the street from Casa Port Station. Close to the Old Medina and within walking distance (20 min) of the Hassan II Mosque. Breakfast is simple but had quite a bit of variety. Staff was friendly and offered advice on how to get to the Mosque. Overall a great value for the price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

L. Couples - 02/06/2019 AccorHotels review
« GOOD »

Everything was good ! The room was clean and staff are kind and location was perfect thanks

Sinan C. Business - 10/05/2019 AccorHotels review
« Good Location - Worst Breakfast »

The breakfast is poor. You have to revise it really. You can put some good cheeses instead of toast cheese. Poor.

Ergo Business - 07/05/2019 AccorHotels review
« Good balance quality price »

Correct

Samantha P. Solo - 30/04/2019 AccorHotels review
« Great location for transport and great views »

The service was great. Very friendly and well presented staff. The room was amazing! Great views over the working port. I could’ve sat and watched all day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SIOBHAN P., We very much appreciate your comments regarding your stay at the ibis Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Shadya A. M. Solo - 27/04/2019 AccorHotels review

Service was quick and easy with a good crew that my family considered

Our hotel has responded to the review
Our hotel has responded to the review

Dear SHADYA ABU m., We very much appreciate your comments regarding your stay at the ibis Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dr. D. M. Business - 24/04/2019 AccorHotels review
« I had a nice stay except for few challenges as here under explained. »

-Breakfast was well served -Receptionists are well mannered and professionally serving -Room cleanliness is good - Room door opening is always a problem, you cannot just insert a room card once to open the door, you have to insert it so many times for the door to open. - There were absence of Toiletries in the bathroom. No tooth brush, no tooth paste, no shower cap, no sewing kit, no comb, no cotton buds, no hair conditioner, no body lotion, no shower gel. Only bar soap and shampoo were placed in the bathroom. - The water pressure and warm water in the bathroom was perfect. -Towels were clean and nice -Room light was okay - There was no cattle in the room and thus no tea or coffee - There was no drinking water served in the room

Our hotel has responded to the review
Our hotel has responded to the review

Dear DEVOTHA, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Couples - 23/04/2019 TripAdvisor review
« average stay »

Front desk agent should go over the details of your reservation upon check-in. after spending the day site-seeing, my room key did not work. I was informed that my reservation was for 1- night....which was wrong! I told the agent that is impossible. thankfully I had a copy of my reservation from the Accor website-- which clearly stated my room rate (including breakfast) otherwise I would have been over charged $300USD! the room is rather small. not enough toiletries (soap,shampoo, etc) NO handtowel. NO washcloth. We do not use wire hangers in the US. Housekeeping did NOT knock on the door before entering the room. this happened 2 times !! Lobby area rug is old and needs to be replaced. Lobby bar is limited. Breakfast is OK. One of the floor panels in my rooms was lose; so I tripped several times.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Lance Couples - 20/04/2019 AccorHotels review
« Lovely »

Everything is lovely in this hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear LANCE D., We very much appreciate your comments regarding your stay at the ibis Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

TijnUdo Business - 19/04/2019 TripAdvisor review
« Close to railway station »

The reception is undergoing renovation, as are other parts of the hotel. So, during the day better be out sightseeing. Apart from that, it is a good hotel what you can expect from Ibis standards. Breakfast buffet is really good with some local dishes to choose from. It is worth a try.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Kylie Solo - 18/04/2019 AccorHotels review
« Good job »

Clean friendly and well located

Our hotel has responded to the review
Our hotel has responded to the review

Dear KYLIE S., We very much appreciate your comments regarding your stay at the ibis Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Kw Friends - 17/04/2019 AccorHotels review
« Front desk staffs not professional »

The service during check in is not very comfortable. Front desk guy was impatient, not pay attention. As we booked in EUR and he asked us to pay in local currency DHS. He said the total was DHS 2800. We paid but did get any official receipt. After 1 hour, we went back and asked for receipt which showed DHS 279X.XX. We don’t understand why he didn’t give us the change. While we asked for local map, he asked us to next door to Sofitel hotel for that. Very unbelievable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KIE WAH F., Thank you for taking the time to tell us about your experience at the ibis Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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