Hotel - Novotel Christchurch Cathedral Square
Novotel Hotel Novotel Hotel

Novotel Christchurch Cathedral Square Hotel

4.0/5 1,223 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Valet parking
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • CHRISTCHURCH INTL. AIRPORT
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
    • Japanese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request
  • Other sports activities  (Nearby)
    • Bicycles rental
    • Billiards/Snooker

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 5 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

DEPT OF CONSERVATION0.3 km / 0.19 mi

Congress centre

AIR FORCE MUSEUM8.8 km / 5.47 mi

Your meetings and events

Novotel Christchurch Cathedral Square Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
ASHLEY ROOM 36 m2 2 m 30 15 16 12 20
HURUNUI 38 m2 2 m 0 0 14 0 0
THE CROSSINGS FOYER & BAR 38 m2 2 m 0 0 0 0 0
RAKAIA 94 m2 2 m 100 33 40 60 80
WAIMAKARIRI ROOM 116 m2 2 m 130 40 50 70 90
    • Screen
    • Soundproof
    • Flipchart
    • Meeting room
    • Audio and video equipment
    • Videoconferencing
    • Lectern
    • Syndicate rooms
    • Overhead projector
    • Podium
    • Airconditioned meeting room
    • WIFI access
    • Slide projector
    • Video equipment
    • Conference hotel
    • Kitchen & restnt hire available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

A spacious room with either a King bed or two Double beds, plus an ensuite bath or shower, wireless internet access, double-glazed windows, a work area, large LCD TV, pay movies, a safe, hairdryer and more. Up to 2 adults and 2 children.

  • 154 rooms
  • 100% non-smoking hotel
  • 9 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Radio in room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • WIFI in your room
    • Free access with phone card
    • Baby bed
    • Fax machine
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 7,124 reviews

Our guest reviews for
Novotel Christchurch Cathedral Square

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,223 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Pam Friends - 08/09/2019 AccorHotels review
« Excellent Hotel »

Nice and central, welcoming staff, comfy rooms, delicious dinner

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pam, We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I am delighted to hear you enjoyed a comfortable stay with us and the team took good care of you! I will be sure to pass your kind feedback on to the rest of the team here who will appreciate it very much! Thank you again for taking the time to share a review on your recent stay with us, we hope to welcome you back to the Garden City in the near future! Kind Regards, Acacia Jarden Assistant Manager

Peter W. Couples - 07/09/2019 AccorHotels review
« Central Location »

Very pleasant stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I am delighted to hear you enjoyed a comfortable stay with us and the team took good care of you! I will be sure to pass your kind feedback on to the rest of the team here who will appreciate it very much! Thank you again for taking the time to share a review on your recent stay with us, we hope to welcome you back to the Garden City in the near future! Kind Regards, Acacia Jarden Assistant Manager

Tetsutaro T. Families - 05/09/2019 AccorHotels review
« Best hotel that we have ever stayed!!! »

Visiting New Zealand and staying at your hotel was the best experience of the life time. I would like to thank you all, especially Kush for your kindness and effectiveness. We asked them about a lot of things and satisfied with their answers every time. Thank you all for your kindness. You all made our trip fantasticly meaningfull.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tetsutaro, We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I am delighted to hear you enjoyed a comfortable stay with us and the team took good care of you! I will be sure to pass your kind feedback on to the rest of the team here who will appreciate it very much! Thank you again for taking the time to share a review on your recent stay with us, we hope to welcome you back to the Garden City in the near future! Kind Regards, Acacia Jarden Assistant Manager

Jennifer W. Couples - 04/09/2019 AccorHotels review
« Perfect location in beautiful city! »

It was a joy to be back in Christchurch and to see this beautiful city recovering after so many horrors. The Novotel is in a perfect position and very comfortable!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jennifer, We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I am thrilled to read you enjoyed a comfortable stay with us and found our handy central location easy! Thank you again for taking the time to share your experience, we hope to welcome you back to the Garden City in the near future! Kind Regards, Acacia Jarden Assistant Manager

Michael P. Business - 04/09/2019 AccorHotels review
« Excellent »

Front of house staff made it quick and easy for me. :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael, We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I am so pleased to hear how you enjoyed your stay with us and the team were helpful! I will be sure to pass your kind words along to them. Thank you again for taking the time to share your experience, we hope to welcome you back to the Garden City in the near future! Kind Regards, Acacia Jarden Assistant Manager

Gene M. Couples - 04/09/2019 AccorHotels review
« Mr M. »

Great stay at the hotel. Only issue was our swipe cards kept failing. Other than that everything was great. Staff, room, cleaners restaurant etc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gene, We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I am delighted to hear how you enjoyed your stay with us and the team took good care of you! Thank you again for taking the time to share your experience, we hope to welcome you back to the Garden City in the near future! Kind Regards, Acacia Jarden Assistant Manager

Andrew H. Couples - 03/09/2019 AccorHotels review
« Good hotel in centre of town with friendly and helpful staff. »

Enjoyed our stay with you in Christchurch, good room, service and within walking distance of attractions.

Our hotel has responded to the review
Our hotel has responded to the review

Greetings from Novotel Christchurch! We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. We are pleased to hear that you had an enjoyable stay. Our central city location certainly does offer close proximity to all nearby must see attractions Christchurch has on offer. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Brooke Sumner Front Office Manager

Teresa O. Families - 03/09/2019 AccorHotels review
« Mrs Teresa O. »

Overall our stay was lovely. I had a connecting room with my mother. I was disappointed that both doors could not stay open - we would have liked that to happen during the day. I did request a doorstop to keep heavy door open but did not receive one or was not told one was not available - there was no communication on this matter - we used a rubbish bin to keep door open. Also I was disappointed with the Room Service Meal we had - Novotel usually has such a good standard but food was not presented well and taste wasn't there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Teresa O., We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive feedback. I am pleased you enjoyed your stay however we have fallen short on making everything exceptional and for that I apologise. I will share your feedback with respective departments to take on board. Thank you again for taking the time to share your experience, we hope to welcome you back to the Garden City in the near future! Kind Regards, Acacia Jarden Assistant Manager

Anonymous Business - 03/09/2019 AccorHotels review

The stay was bad as the bed sink when you seat or sleep on it

Our hotel has responded to the review
Our hotel has responded to the review

Greetings from Novotel Christchurch! Thank you for taking the time to tell us about your experience at the Novotel Christchurch. We are sorry that your experience did not meet your expectations; please do accept our apologies. At Novotel, we strive to provide a superior service experience for every customer and it appears on this occasion we have fallen short. I have noted your feedback regarding the mattress and passed this onto the team who are currently investigating. We appreciate you sharing your concerns, and it is our hope that your next stay will be a more positive experience. Kind regards, Brooke Sumner Front Office Manager

Paul H. Solo - 03/09/2019 AccorHotels review
« Good »

Was very comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Greetings from Novotel Christchurch! Thank you for choosing Novotel Christchurch for your recent stay in the garden city. We are pleased to hear that you had an enjoyable and comfortable stay with us. We do hope to see you back at Novotel Christchurch in the near future. Kind regards, Brooke Sumner Front Office Manager

Edward Families - 02/09/2019 AccorHotels review
« Wonderfull stay in Novotel. »

The hotel was amazing, check in and out was easy. Really helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Edward, We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I am so delighted to hear how you enjoyed your stay with us and found the team efficient! I will be sure to pass your kind words along to them. Thank you for taking the time to share a review on your recent stay with us, we hope to welcome you back to the Garden City in the near future! Kind Regards, Acacia Jarden Assistant Manager

Evan Business - 02/09/2019 AccorHotels review
« Excellent staff and perfect location »

Welcoming staff and first class room and facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay with us. We are pleased to receive your feedback and to hear that you were well looked after by the team. We do hope to see you back at Novotel Christchurch in the near future. Kind regards, Brooke Sumner Front Office Manager

Anonymous Families - 02/09/2019 AccorHotels review
« comfortable stay »

comfortable- all needs met

Our hotel has responded to the review
Our hotel has responded to the review

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay with us. It is always a pleasure to receive positive feedback and to see that our guests had a comfortable and enjoyable stay. Thank you again for sharing your experience, and we trust your next visit will be as pleasant as the previous one. Kind regards, Brooke Sumner Front Office Manager

Jay-jay Solo - 01/09/2019 AccorHotels review
« Fantastic Room. Repeat stay! »

I've stayed a couple of times now and will come back. The hotel is nice and clean and comfortable and has everything I need. I was upgraded, which I appreciate, especially because the room was beautiful with a huge balcony over looking the city. Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jay-Jay, We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I am thrilled to hear how you enjoyed your stay with us! How great are our suite rooms? They provide such amazing views of Christchurch - even better when the weather is warm! Thank you again for taking the time to share your recent experience with us, we look forward to having you back to the Garden City in the near future! Kind Regards, Acacia Jarden Assistant Manager

Greg Business - 01/09/2019 AccorHotels review
« Christchurch Stay »

Staff were very friendly and courteous. The rooms spacious and clean and effective for purpose. The restaurant spacious and not crowded. Meal choices varied and quality and presentation was great. The food very enjoyable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gregory, We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I am so pleased to hear how you enjoyed a comfortable stay with us and liked the variety in our restaurant menu! I will be sure to pass the kind words along to the team who will appreciate it! Thank you for taking the time to share a review on your recent stay with us, we hope to welcome you back to the Garden City in the near future! Kind Regards, Acacia Jarden Assistant Manager

Lynette L. Families - 01/09/2019 AccorHotels review
« Convenient situation, Modern, very comfortable, helpful staff. »

I enjoyed my stay very much, Modern building, lovely room, beautiful Breakfast, would deffently come back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lynette, We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. What a wonderful review to read to start the week off! i am thrilled to hear how you enjoyed a comfortable stay with us and found the team helpful. I cant wait to share your feedback as they will appreciate it! Thank you for taking the time to share a review on your recent stay with us, we hope to welcome you back to the Garden City in the near future! Kind Regards, Acacia Jarden Assistant Manager

Fay R. Friends - 30/08/2019 AccorHotels review
« Very comfortable, clean and well looked after by lovely staff. »

Everything was perfect. Nothing was too much trouble for the staff and all so very polite. We were with a tour group and the booking of the trip and everything was done by the tour operators, so we just took what we were given. And in this case it was really lovely

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fay , We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I am so pleased to read how you enjoyed a comfortable stay with us and the team ensured you were looked after! I will be sure to share your feedback with the team. Thank you for taking the time to share your experience, we hope to welcome you back to the Garden City in the near future! Kind Regards, Acacia Jarden Assistant Manager

Chris E. Business - 30/08/2019 AccorHotels review

Ok the toilet kept running which was a little noisey

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christopher, We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I am so pleased to read how you enjoyed a comfortable stay with us and the team ensured you were looked after! I will be sure to share your feedback with the team. Thank you for taking the time to share your experience, we hope to welcome you back to the Garden City in the near future! Kind Regards, Acacia Jarden Assistant Manager

Couples - 30/08/2019 TripAdvisor review
« Christchurch Novotel »

Stayed for three nights during a road trip around NZ in August 2019. Perfect location, clean rooms and efficient staff. Good buffet breakfast each morning. Self park right next to hotel at very reasonable charge for a city centre. Would stay again if visiting Christchurch in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Slippery63 Thank you for the fantastic review! I really appreciate you taking the time to let me know.

John H. Solo - 29/08/2019 AccorHotels review
« Very comfortable stay-as usual! »

Easy check in and friendly staff on reception and in the restaurant. Very comfortable room and appreciated the upgrade!

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I am so pleased to read how you enjoyed a comfortable stay with us and the team ensured you were looked after! I will be sure to share your feedback with the team. Thank you for taking the time to share your experience, we hope to welcome you back to the Garden City in the near future! Kind Regards, Acacia Jarden Assistant Manager

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