Hotel - Novotel Christchurch Cathedral Square
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Novotel Christchurch Cathedral Square Hotel

4.0/5 1,214 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Valet parking
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • CHRISTCHURCH INTL. AIRPORT
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
    • Japanese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request
  • Other sports activities  (Nearby)
    • Bicycles rental
    • Billiards/Snooker

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 5 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

DEPT OF CONSERVATION0.3 km / 0.19 mi

Congress centre

AIR FORCE MUSEUM8.8 km / 5.47 mi

Your meetings and events

Novotel Christchurch Cathedral Square Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
ASHLEY ROOM 36 m2 2 m 30 15 16 12 20
HURUNUI 38 m2 2 m 0 0 14 0 0
THE CROSSINGS FOYER & BAR 38 m2 2 m 0 0 0 0 0
RAKAIA 94 m2 2 m 100 33 40 60 80
WAIMAKARIRI ROOM 116 m2 2 m 130 40 50 70 90
    • Screen
    • Soundproof
    • Flipchart
    • Meeting room
    • Audio and video equipment
    • Videoconferencing
    • Lectern
    • Syndicate rooms
    • Overhead projector
    • Podium
    • Airconditioned meeting room
    • WIFI access
    • Slide projector
    • Video equipment
    • Conference hotel
    • Kitchen & restnt hire available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

A spacious room with either a King bed or two Double beds, plus an ensuite bath or shower, wireless internet access, double-glazed windows, a work area, large LCD TV, pay movies, a safe, hairdryer and more. Up to 2 adults and 2 children.

  • 154 rooms
  • 100% non-smoking hotel
  • 9 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Radio in room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • WIFI in your room
    • Free access with phone card
    • Baby bed
    • Fax machine
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 7,039 reviews

Our guest reviews for
Novotel Christchurch Cathedral Square

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,214 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Hasan Business - 15/08/2019 AccorHotels review
« Wrong name »

My name is Hasan

Our hotel has responded to the review
Our hotel has responded to the review

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay with us. Please do accept our apologies for the miss-spelling of your name. We trust you had an enjoyable stay and were well looked after by the team. Thank you again for sharing your experience, and we hope to welcome you back to the garden city in the near future. Kind regards, Brooke Sumner Front Office Manager

Ian H. Couples - 14/08/2019 AccorHotels review
« Friendly staff, spacious tidy room with, great view of city »

Staff were all friendly and attentaive, spacious room with lovely large bed but the base was too big and we both crashed into it as it stuck out, coffee machine had no milk frother abd the instructions do not tell you to add water. The mini bar had no priceing for contents makeig it hard to decide weather to purchase. shower over a deep bath was hard to get in and out with bad hip, would not have booked room had we realised this. room service was good with reasonable priced tasty meals. The airconditioning unit was very noisy

Our hotel has responded to the review
Our hotel has responded to the review

Greetings from Novotel Christchurch! Thank you for choosing Novotel Christchurch for your recent stay in the garden city. It is always a pleasure to hear that our guests have enjoyed their stay and been well looked after by the team. We do apologise that you were placed in a room with a shower over the bathtub - I have made a note on your profile to assign a walk in shower for future stays. Thank you again for sharing your experience, and do hope to see you back at Novotel Christchurch in the near future. Kind regards, Brooke Sumner Front Office Manager

E. Business - 14/08/2019 AccorHotels review
« Excellent experience all round »

All the staff that I dealt with during my stay were fantastic, special mention to the staff that were on on Saturday afternoon (around 1pm). When I picked up my suitcase that was being held I had got wet from the rain, and they got me a towel to dry off. The concierge was fantastic, and we had a good chat while I waited for my airport shuttle to pick me up. All round a fantastic stay. The room was great, and I had a view of the city which was nice. Too bad I couldn't have stayed longer, and I will definitely be back!

Our hotel has responded to the review
Our hotel has responded to the review

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay experience with us. We are pleased to see that you had an enjoyable stay and were well looked after by the team. We will be certain to pass on your kind words. Thank you again for sharing your experience, and we hope to welcome you back to Novotel Christchurch in the near future. Kind regards, Brooke Sumner Front Office Manager

Mark B. Couples - 13/08/2019 AccorHotels review
« Not quite the experience we hoped for »

We were celebrating our wedding anniversary and were hoping for a high level experience with room quality. The room did not meet our expectations which I thought would have, given the tariff. No seating in the room apart from a desk chair. Generally, it was a average room that I would have expected in a lower level hotel. The TV remote did not work although the staff were helpful in getting the matter rectified. Poor fan in the bathroom...only 2 towels supplied. Central fan system extremely noisy

Our hotel has responded to the review
Our hotel has responded to the review

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay with us. At Novotel we strive to provide a superior service for all our guests and it appears on this occasion we have fallen short. I have noted your concerns raised and ensured these have been passed onto the team to further investigate. We do hope to have the opportunity to welcome you back in the near future. Kind regards, Brooke Sumner Front Office Manager

T A. Families - 13/08/2019 AccorHotels review
« Enjoyable »

Were welcomed from the get-go. Very friendly in restaurant as well.

Our hotel has responded to the review
Our hotel has responded to the review

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay experience with us. It is always a pleasure to receive positive feedback and to see that our guests have had an enjoyable stay. We are pleased to hear that you were well looked after by the team and will be certain to pass on your kind words. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Brooke Sumner Front Office Manager

Anonymous Couples - 13/08/2019 AccorHotels review
« Average service, meals & drinks »

Suite not available till after checkout n time. Breakfast average. Clean up of bar & tables poor. Concierge Ross is a great credit. Suite balcony great

Our hotel has responded to the review
Our hotel has responded to the review

Greetings from Novotel Christchurch! Thank you for taking the time to tell us about your recent experience with us. At Novotel, we strive to provide a superior service experience for every customer and it does appear that on this occasion we have fallen short. I have noted your concerns raised and ensured these have been passed onto the necessary teams to further investigate. Ross certainly is a credit to our hotel and will be pleased to hear your kind words. We appreciate your sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Brooke Sumner Front Office Manager

Dr R. Business - 13/08/2019 AccorHotels review

Average

Our hotel has responded to the review
Our hotel has responded to the review

Greetings from Novotel Christchurch! We very much appreciate you taking the time to reflect on your recent stay experience with us. It is always a pleasure to receive positive feedback and to also hear of those areas still requiring additional focus. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Brooke Sumner Front Office Manager

Corina Couples - 13/08/2019 AccorHotels review

Good other than felt rushed with our dinner from the gentleman who wanted to get our payment made. He didn't give me a chance to explain how I wanted the bill made up. We had invited friends to come dine with us at your hotel that we stay at often ( for us ) .

Our hotel has responded to the review
Our hotel has responded to the review

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay experience with us. It is always a pleasure to receive positive feedback and to see that our guests have enjoyed their stay. I have also noted your feedback regarding your dinner experience and passed this onto the necessary team to further investigate. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Brooke Sumner Front Office Manager

Christine C. Couples - 13/08/2019 AccorHotels review

We thoughly enjoyed our stay at the Novotel. Our only (and big) complaint is the getting to the hotel. We were driving and had no idea where to park the car when we booked in and got our bags out of the car. No signs to say where to go, and couldn’t believe we were not able to drive up to the door. The next day I happened to go back to the hotel by taxi.....the taxi driver was very apologetic that he had to drop me off in the pouring rain , not at the door .

Our hotel has responded to the review
Our hotel has responded to the review

Greetings from Novotel Christchurch! Thank you for taking the time to tell us about your experience at the Novotel Christchurch Cathedral Square. Due to the opening of the Christchurch Central Library we unfortunately did loose vehicle access directly in front of the hotel. We do have five parking signs on display at the front of the hotel which advise guests where they can park until they receive further information from the hotel team. We do apologise should this have not been clear enough. We appreciate your sharing your concerns, and we do trust that you enjoyed the remainder of your stay. Kind regards, Brooke Sumner Front Office Manager

Ben L. Friends - 13/08/2019 AccorHotels review
« Good location but room in need of a refresh in design »

I love the fact that the hotel is located in the heart of city center and most attractions are walkable distance from the hotel. Service can be improve at the front desk, though Herbert (Assistant Manager) was very friendly and helpful right from my check in and during my stay. Nice view of the city from my room, but the design of the room looks pretty dated and probably a refresh in the design would be great. Overall it was a good stay.

Our hotel has responded to the review
Our hotel has responded to the review

Greetings from Novotel Christchurch! We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to hear that our guests have enjoyed their stay. I am pleased to hear you were well looked after particularly by Herbert who will be delighted to receive your feedback. Our central city location certainly does offer close proximity to all nearby must see attractions that Christchurch has on offer. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Brooke Sumner Front Office Manager

Ollie67 Couples - 12/08/2019 AccorHotels review
« Amazing! »

Room was clean and spacious . Breakfast was very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susan, We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I am pleased to read how you enjoyed your stay with us! Thank you for taking the time to share feedback from your recent experience, we hope to welcome you back to the Garden City in the near future! Kind Regards, Acacia Jarden Assistant Manager

Bruce C. Business - 12/08/2019 AccorHotels review
« Overall very good, need more GF food options, these seem to have lessened from previous stays »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bruce, We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I am pleased to read you enjoyed your stay with us! I will pass your feedback on to the respective management team to take on board. Thank you for taking the time to share feedback from your recent experience, we hope to welcome you back to the Garden City in the near future! Kind Regards, Acacia Jarden Assistant Manager

Anonymous Couples - 12/08/2019 AccorHotels review
« Good »

We only had a day room so didn’t spend much time there, maybe 2 hours if we were lucky. The staff on arrival where very friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay experience with us. It is always a pleasure to receive positive feedback and to hear that our guests were well looked after. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Brooke Sumner Front Office Manager

David C. Couples - 11/08/2019 AccorHotels review
« Could not have been a better experience. »

It was a joy. The staff went above and beyond to ensure we had a very positive experience. The room was beautiful and the breakfast was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. What amazing feedback to receive! It is so great to see how you enjoyed the stay and how the team took good care of you. I will be sure to pass your kind words along to them! Thank you for taking the time to share feedback on your recent stay with us, we hope to welcome you back to the Garden City in the near future! Kind Regards, Acacia Jarden Assistant Manager

Matthew V. Families - 11/08/2019 AccorHotels review
« Nice Room, Great City Views, Great Location »

We stayed for a couple of nights and the room was very comfortable. Nothing was a trouble for the hotel staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Matthew, We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. What amazing feedback to receive! It is so great to see how you enjoyed the stay and how the team took good care of you. I will be sure to pass your kind words along to them! Thank you for taking the time to share feedback on your recent stay with us, we hope to welcome you back to the Garden City in the near future! Kind Regards, Acacia Jarden Assistant Manager

Paul E. Couples - 10/08/2019 AccorHotels review
« Excellent location, spacious room . »

Friendly staff , spacious room and convenient location made for an excellent stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul, We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. What amazing feedback to receive! It is so great to see how you enjoyed the stay and how the team took good care of you. I will be sure to pass your kind words along to them! Thank you for taking the time to share feedback on your recent stay with us, we hope to welcome you back to the Garden City in the near future! Kind Regards, Acacia Jarden Assistant Manager

Allan R. Business - 09/08/2019 AccorHotels review
« I was made to feel welcome »

Enjoyed the upgrade to the suite

Our hotel has responded to the review
Our hotel has responded to the review

Dear Allan, We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. What amazing feedback to receive! It is so great to see how you enjoyed the stay and how the team took good care of you. I will be sure to pass your kind words along to them! Thank you for taking the time to share feedback on your recent stay with us, we hope to welcome you back to the Garden City in the near future! Kind Regards, Acacia Jarden Assistant Manager

Madhav K. Business - 08/08/2019 AccorHotels review
« Great Service ND FRIENDLY STAFF »

good, first time at Novotel Christchurch. the service was good the people were friendly. Although you can improve on your restaurant/kitchen. the food wasn't the best.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madhav, We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive feedback. I am pleased to read you enjoyed our service and friendly team! It saddens me to read your stay was let down in certain areas. Rest assured your feedback will be passed on to the respective departments to take on board. Thank you for taking the time to share your feedback, we do hope to welcome you back to the Garden City in the near future. Kind Regards, Acacia Jarden Assistant Manager

Laureen S. Couples - 08/08/2019 AccorHotels review
« Great experience staying at the Christchurch Novotel the staff were very friendly »

Lovely hotel in a. Great location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Laureen, We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I am so pleased to read you enjoyed a comfortable stay with us! It is so great to read how our friendly team took care of you and gave you a memorable experience. Thank you for taking the time to share your feedback, we do hope to welcome you back to the Garden City in the near future. Kind Regards, Acacia Jarden Assistant Manager

Nimendra Families - 07/08/2019 AccorHotels review
« Great service, in a great location and very friendly staff »

Staff was friendly and helpful. Rooms were clean. Situated in great locations as all the other Novotels.

Our hotel has responded to the review
Our hotel has responded to the review

Greetings from Novotel Christchurch! Thank you for choosing Novotel Christchurch for your recent stay with us. We are delighted to hear that you enjoyed your time with us and were well looked after by the team. Our central city location certainly does offer close proximity to all nearby must see attractions Christchurch has on offer. Thank you again for sharing your experience, and we trust your next visit will be as pleasant as the previous one. Kind regards, Brooke Sumner Front Office Manager

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