Hotel - Mercure Blackburn Dunkenhalgh Hotel & Spa
Mercure Hotel Mercure Hotel

Mercure Blackburn Dunkenhalgh Hotel & Spa

3.5/5 1,629 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Beauty salon
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Thalassotherapy centre
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
    • Solarium (Paying)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 15 meeting room(s)
  • Conventions hotel
  • Copy/print service available
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Hotel location

Your meetings and events

Our purpose-built state-of-the art conference centre hosts six air conditioned meeting rooms, and the hotel has a further eight conference and banqueting suites. Rooms have natural daylight and cater for all kinds of business events up to 400 guests.The hotel grounds are perfect for team building or other outdoor activities. All meeting rooms have WiFi access, and wedding packages are available to suit individual requirements.

Mercure Blackburn Dunkenhalgh Hotel & Spa Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BOARDROOM 1 55 m2 2.4 m 30 18 24 24 24
BOARDROOM 2 55 m2 2.4 m 30 18 24 24 24
BOARDROOM 3 72 m2 2.4 m 40 28 32 36 32
BOARDROOM 4 62 m2 2 m 40 28 32 36 32
BOARDROOM 5 29 m2 2.4 m 0 0 12 0 0
BOARDROOM 6 28 m2 2.4 m 0 0 10 0 0
DUNKLAW 57 m2 4.4 m 60 25 30 30 32
GARDEN 34 m2 3.3 m 24 0 12 0 0
OAK 31 m2 3.3 m 15 10 14 15 0
PENDLE 370 m2 4.4 m 400 70 100 120 250
PORTRAIT 43 m2 4.4 m 40 20 20 15 24
TOWNELEY 48 m2 3 m 180 50 60 54 72
TOWNELEY SYNDICATE 22 m2 3 m 0 0 15 0 0
TOWNLEY BAR 48 m2 3 m 40 15 20 0 0
WOODLANDS 100 m2 2.4 m 60 40 50 48 48
    • Indoor and Outdoor facilities
    • Audio and video equipment
    • Flipchart
    • Podium
    • Day light
    • WiFi access
    • Syndicate rooms
    • Airconditioned meeting room
    • Lectern
    • Overhead projector
    • Fine Cuisine
    • Accommodation
    • Wedding co-ordinator
    • Wedding ceremony

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

175 bedrooms blend age-old comfort with modern design and include one suite, three special feature rooms and enhanced accessibility rooms - as well as the brand new Executive Wing with walk-in showers and luxury welcome pack.All bedrooms are non-smoking and provide 24-hour room service, complimentary car parking, hair dryer, ironing facilities, flatscreen TV, and tea and coffee making facilities.

  • 175 rooms
  • 3 rooms for people with reduced mobility
  • 77 family rooms
  • 6 connecting rooms
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Trouser press in room
    • Free in-room mineral water
    • Opening windows
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Telephone
    • Direct dial telephone
    • DDI - Direct Dialing In
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars
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4.1/5 AccorHotels Rating 4,579 reviews

Our guest reviews for Mercure Blackburn Dunkenhalgh Hotel & Spa

100% genuine reviews from our guests

Find out more
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3.5/5 TripAdvisor Rating 1,629 reviews
Heather Families - 12/07/2018 AccorHotels certified review
« reasonable »

Overall we had a good experience except for 2 factors: 1. There is no kids menu in the restaurant - a MAJOR downside - this meant we had a very unhappy child and we had to fork out £15 for a sandwich, soup that was too refined for kids' taste buds, and a glass of milk. Every other hotel restaurant we've been to offers some basic kids options. Would be very reluctant to stay again due to this factor alone. Disappointing. 2. Doors to rooms are not very sound proofed, therefore we could hear (albeit very noisy guests) shouting and banging up and down corridors. 3. No fan in room - it was very hot, no air circulating. 4. Like the breakfast.

Sarah Couples - 12/07/2018 AccorHotels certified review
« lovely night away »

Stayed for one evening attending a wedding reception. Never visited the Dunkenhalgh before but heard great reports, wasn't disappointed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms J., We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh - Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Kendall Deputy General Manager 01…00 h6…

Neil J. Couples - 12/07/2018 AccorHotels certified review
« Satisfactory »

Stayed st the hotel several times over the past few years. The rooms are a little tired now but love the history of the main hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr J., We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh - Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Kendall Deputy General Manager 01…00 h6…

Clinton W. Couples - 12/07/2018 AccorHotels certified review
« Disappointed »

Rude bar staff. Rooms dirty. Bathroom sink and shower plug stuck down. Fire alarm went off twice in the night to be told when we complained well we can't refund everyone.

Sonya H. Couples - 11/07/2018 AccorHotels certified review
« Extremely enjoyable. »

Attended a friends wedding the hotel and staff were excellent. We got a chance to use the spa and pool and we were very satisfied with what they had to offer, will definitely return ,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms H., We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh - Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Kendall Deputy General Manager 01…00 h6…

James T. Couples - 10/07/2018 AccorHotels certified review
« Disappointing »

Booked two nights only stayed the first night due to have an uncomfortable nights sleep due to booked a double room but ended up with 2 singles put together and one of them was extremely loud when moving in the bed there for went home and didn’t stay Saturday even though the Saturday was dearer, it was mine and my wife’s anniversary and basically ruined it for us

Jenna G. Friends - 10/07/2018 AccorHotels certified review
« Miss »

An email has already been submitted about my stay but no reply as of yet. As to why I have only a 6/10 score Will be explained in the email.

E S. Families - 10/07/2018 AccorHotels certified review

very dated décor and rooms. Drinks very pricey

Chris T. Friends - 10/07/2018 AccorHotels certified review

room facilities basic no bottled water in room either gratis or available to purchase

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr T., We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh - Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Kendall Deputy General Manager 01…00 h6…

Brendan M. Friends - 10/07/2018 AccorHotels certified review
« Brendan M. »

Exceptional Attended a wedding on 7 July Staff couldn't do enough for us

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M., We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh - Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Kendall Deputy General Manager 01…00 h6…

Fiona Couples - 10/07/2018 AccorHotels certified review
« Clean comfortable ,basic accommodation »

No bar fridge,no air conditioning, plain rooms.Staff very good,enjoyed the breakfast .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms S., We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh - Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Kendall Deputy General Manager 01…00 h6…

Gary Friends - 09/07/2018 AccorHotels certified review
« BCHS Prom 2018 »

The venue was outstanding. The Staff were great and extremely helpful. Food was amazing. Overall 5* See next year

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir/Madam, We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh - Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Kendall Deputy General Manager 01…00 h6…

Monica Families - 09/07/2018 AccorHotels certified review
« Mrs S. »

Everything was lovely except no air con in the room very very hot that day , even a fan would have helped xx

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms S., We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh - Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Kendall Deputy General Manager 01…00 h6…

John G. Couples - 09/07/2018 AccorHotels certified review
« Relaxing l »

Very help full and abliging very friendly nothing was to much trouble Thankyou

Our hotel has responded to the review
Our hotel has responded to the review

Dear J g., We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh - Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Kendall Deputy General Manager 01…00 h6…

Dm Business - 09/07/2018 AccorHotels certified review
« Very pleasant staff »

Staff did as much as they could to ensure we had a great evening.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir/Madam, We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh - Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Kendall Deputy General Manager 01…00 h6…

Kathy C. Couples - 08/07/2018 AccorHotels certified review
« Weekend stay for friends wedding »

The staff were nice on reception, some of the staff on the bar at the reception we were at were a bit miserable. The room was nice, but I wouldn't describe it as an executive room. All that was executive was a robe, slippers and toiletries, it wasn't worth the price we paid that is for sure. The breakfast experience was terrible, we quid for 30 minutes to get food, which we found the bacon to be extremley salty. This is such a beautiful place and we were very disappointed by the cost and what we got.

Helen Friends - 08/07/2018 AccorHotels certified review
« Coldest welcome, well barked at! »

Came to stay at the hotel for a friends wedding. Arrived at 13:40 to the carpark and saw a lady stood on the front edge of the carpark. My husband and I got out of Our vehicle also another couple too from the wedding party. We thought we would get out cases out of the hot car and put them in storage at reception and get them later. As the 4 of us were walking Across the car park that lady member of staff ( in her 50”s short red hair) shouted to us “ you can’t check in your rooms are not ready till 2”.. how rude! I casually said “ it’s fine we know we are putting them in reception “ We got to check in and I looked at the clock 1/4 to 2. I mean I’m sorry she was rude and barked across the car park. No “ Good afternoon “ are you with xxx wedding party , let’s assist with your check in. Turns out she looked like the wedding coordinator I think. She embarrassed a lady on our table who had a food allergy and told the whole table she has a lactose in tolerance and here is your meal. Other than that the room was fine. Your greeting and welcomes news to be looked at.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms J., Thank you for taking the time to tell us about your experience at the Mercure Blackburn Dunkenhalgh - Hotel & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I know the lady you mean and whilst its very easy to say this, but she did not mean to come across as rude. She extends apologies to you if you were offended by this. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Luke Kendall Deputy General Manager 01…00 h6…

Wendy P. Families - 08/07/2018 AccorHotels certified review
« Really pleased »

The hotel is so helpful from the point of booking to depart the staff can't do enough to make your stay pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms p., We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh - Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Kendall Deputy General Manager 01…00 h6…

Nwoods Couples - 08/07/2018 AccorHotels certified review
« Fabulous wedding celebrations but disappointed with a few things »

My husband & I stayed recently as my brother was getting married at the venue. We couldn’t fault the wedding itself...food was fabulous, staff attentive & gardens were great. Our bedroom, however, was tired looking & at times unbearably hot due to the beautiful weather and lack of air con or fan. On checking in I went to our room to discover it hadn’t been cleaned even though I was told it had been. Luckily a family member had stayed the night previous and we were able to use her facilities whilst our room was cleaned. Breakfast the morning after the wedding wasn’t a wonderful experience. We understand that having 2 weddings on on the same day leads to very busy breakfast periods but having to queue for 15-20 mins for a self serve buffet was a little ridiculous. Some of the food products that were being brought from kitchen looked undercooked. These issues took the shine off our stay for what was a lovely occasion.

Kevin P. Business - 07/07/2018 AccorHotels certified review
« Excellent service »

Excellent service received yet again at my stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr P., We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh - Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Kendall Deputy General Manager 01…00 h6…

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