Hotel - Mercure Blackburn Dunkenhalgh Hotel & Spa
Mercure Hotel Mercure Hotel

Mercure Blackburn Dunkenhalgh Hotel & Spa

3.5/5 1,807 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Beauty salon
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Thalassotherapy centre (Nearby)
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
    • Solarium (Paying)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 15 meeting room(s)
  • Conventions hotel
  • Copy/print service available
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Hotel location

Your meetings and events

Our purpose-built state-of-the art conference centre hosts six air conditioned meeting rooms, and the hotel has a further eight conference and banqueting suites. Rooms have natural daylight and cater for all kinds of business events up to 400 guests.The hotel grounds are perfect for team building or other outdoor activities. All meeting rooms have WiFi access, and wedding packages are available to suit individual requirements.

Mercure Blackburn Dunkenhalgh Hotel & Spa Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
TOWNELEY SYNDICATE 22 m2 3 m 0 0 15 0 0
BOARDROOM 6 28 m2 2 m 0 0 10 0 0
BOARDROOM 5 29 m2 2 m 0 0 12 0 0
OAK 31 m2 3 m 15 10 14 15 0
GARDEN 34 m2 3 m 24 0 12 0 0
PORTRAIT 43 m2 4 m 40 20 20 15 24
TOWNELEY 48 m2 3 m 180 50 60 54 72
TOWNLEY BAR 48 m2 3 m 40 15 20 0 0
BOARDROOM 1 55 m2 2 m 30 18 24 24 24
BOARDROOM 2 55 m2 2 m 30 18 24 24 24
DUNKLAW 57 m2 4 m 60 25 30 30 32
BOARDROOM 4 62 m2 2 m 40 28 32 36 32
BOARDROOM 3 72 m2 2 m 40 28 32 36 32
WOODLANDS 100 m2 2 m 60 40 50 48 48
PENDLE 370 m2 4 m 400 70 100 120 250
    • Flipchart
    • Indoor and Outdoor facilities
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Syndicate rooms
    • Airconditioned meeting room
    • Overhead projector
    • Fine Cuisine
    • Accommodation
    • Wedding co-ordinator
    • Wedding ceremony

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 175 rooms

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.1/5 AccorHotels Rating 5,656 reviews

Our guest reviews for
Mercure Blackburn Dunkenhalgh Hotel & Spa

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,807 reviews
Business - 12/06/2019 TripAdvisor review
« Three rooms booked »

Rooms small and basic, not up to the usual standard of Mercure. It was a business trip and after a hard days work more was expected. Next time we book, if we book, we will stipulate what rooms we want and not leave it to staff to chose.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FarAway12692807843, Thank you for the feedback, please do contact me directly at the hotel or at h6617-gm@accor.com and I would be happy to deal with your next booking to ensure you are well looked after and accommodate your room requests. Kind Regards, Ivan Lynch, General Manager,

Business - 10/06/2019 TripAdvisor review
« Crazy Rules - Jobsworth »

You are not allowed in the restaurant with shorts on.....even smart ones....its the rules. You can ware a scruffy tracksuit and a short skirt but not short trousers. Why? Because that's the rules. Someone should question them.

Our hotel has responded to the review
Our hotel has responded to the review

Dear stevewiseman, We take your comments on board and are seriously considering changing guidelines as a result of your feedback. Sincerest apologies for any inconvenience caused, please do contact me at the Hotel 01254 303400 as I would like to discuss personally. Kind Regards, Ivan Lynch, General Manager.;

Mrs V. G. Couples - 09/06/2019 AccorHotels certified review
« Mrs Vivien G. »

Not a good start. We were given the same room 81. With the squeaky bed that I’d complained about on a previous visit. Nothing had been done about the bed . The staff were very good and immediately put us in an other room 207. Which was much better especially with the lift to our floor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vivien G., We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh Hotel & Spa. It is always a pleasure to receive positive feedback. I am sorry to see we did not take your previous feedback into consideration when allocating your room, glad to see rectified once highlighted. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ivan Lynch General Manager 01…00 h6…

Michael Families - 09/06/2019 AccorHotels certified review
« The quality of food and service at your restaurant does not justify the prices! Otherwise fine. »

2 night stay with young family. The room was nice and comfortable. Very quiet. 2 pleasant nights' sleep despite travelling with small child. The pool/spa area is very good. The pool was warm and well maintained. The only negative is the restaurant. It is a bit expensive with respect to the quality of food and service. The service was very slow and disorganised despite the restaurant being relatively quiet. The standard of food did not match the high prices. I don't mind paying a fair price for good service but I was genuinely quite put off by this. We did not use the restaurant on the 2nd night. Breakfast was decent enough (mostly because it's self service) with a good selection of hot and cold food. In summary, we would use this hotel again … but not the restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael, We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. It is good to see your children enjoyed their stay. I am sorry the food did not meet with your expectations, next time you visit I would like to treat you to complimentary evening meal for the family, you would hopefully experience a better level of food and service next time around. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again soon. Sincerely, Ivan Lynch General Manager 01…00 h6…

Peter Families - 09/06/2019 AccorHotels certified review
« Lovely wedding and service, bedrooms need attention. »

Great stay but room needs attention, carpet very dirty and room smelt of damp.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh Hotel & Spa. It is always a pleasure to receive positive feedback. I have taken your comments on board and will go and have a look at the carpet. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services, delighted to see you enjoyed the wedding.. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ivan Lynch General Manager 01…00 h6…

Harminder S. Families - 09/06/2019 AccorHotels certified review
« Beautiful hotel, very clean, friendly/ helpful staff and great location. »

The staff were really friendly and helpful; the rooms were clean and neat. The hotel was in an ideal location - near to accrington town centre. The breakfast service was superb; plenty of food and helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Harminder, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ivan Lynch General Manager 01…00 h6…

Anonymous Couples - 09/06/2019 AccorHotels certified review
« Excellent »

Very comfortable, good food and drink only down side was the weather.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian, Thank you for the great review of our hotel! We are glad that you enjoyed your stay, would love to be able to sprinkle a little sunshine when needed, we have struggled :), hope to see you again very soon. Sincerely, Ivan Lynch General Manager 01…00 h6…

Tony S. Couples - 08/06/2019 AccorHotels certified review
« Enjoying »

Staff were friendly and helpful food was excellent spa was excellent i loved my stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tony, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ivan Lynch General Manager 01…00 h6…

Anonymous Couples - 08/06/2019 AccorHotels certified review
« wonderful stay »

great staff and facilities

Our hotel has responded to the review
Our hotel has responded to the review

Dear Emma, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ivan Lynch General Manager 01…00 h6…

Mr A. B. Families - 07/06/2019 AccorHotels certified review
« Very welcoming »

Clean fresh and welcoming b

Richard W. Friends - 07/06/2019 AccorHotels certified review

Dam fine weekend

Jeanette T. Friends - 06/06/2019 AccorHotels certified review
« Brilliant stay, all staff very helpful and friendly, good facilities and great food »

Brilliant stay, all staff very helpful and friendly, good facilities and great food

Julie Couples - 05/06/2019 AccorHotels certified review
« Very nice »

lovely hotel set in pleasant grounds. The room was a double classic which was very spacious with a bath and shower. The room was very clean and had everything we needed. To make it extra special the hotel could do something additional such as a hot cookie and put more tea facilities. The spa is fantastic, clean and well organised. The meals were super, except 2 small things, the menu stated the food came with asparagus however it was served with green beans and the prawn and crayfish cocktail had no crayfish in, this was not explained when we ordered the course. Again to make it even better table clothes are classy! The hotel lacks anywhere to sit after your meal, having only the small bar area which soon gets busy - maybe converting one of the conference rooms into a settee area would be beneficial for a hotel of such a large size. I hope this helps for future guests.

Valerie D. Couples - 05/06/2019 AccorHotels certified review
« Very pleasant stay in a beautiful house and grounds. »

Bar furniture in need of an update. Bed was very comfortable and spa facilities were great. Staff very friendly and helpful.

Rita Couples - 05/06/2019 AccorHotels certified review
« Lovely setting, ridiculous bar prices! »

We stayed here on 1st of June 2019 for a friend`s wedding. The outside, grounds and surrounding area are beautiful. Room 208 was a good size, but dated. A kettle and two `mugs` hidden in the wardrobe, which we had to move out of the wardrobe to use. No biscuits or even enough milk and when the room was £98 per night was terrible. I have stayed in cheaper hotels where the standard has been much higher. No extra details or touches, which you would expect from an establishment of this kind. The inside bathroom door had a hole in the bottom and another hole which had been badly patched up on the outside of the bathroom door. The bar prices were ridiculous - we could not understand why they would be so dear.. £1.10p for a soda water!? £32 for a bottle of Prosecco! The beer and Guinness was very weak! The two very young boys behind the bar were trying to do their best, but just did not seem well trained and have much knowledge. The breakfast was good although there was a very long queue and only one person actually helping to bring out the extra food. The only plus side was Edweana, (the manager) who was wonderful and tried to accommodate everything else we needed or asked for. She is a real asset to the hotel.

Recent G. Couples - 05/06/2019 AccorHotels certified review
« Enjoyable weekend »

Enjoyed our stay and felt more valued this time.

Anonymous Solo - 05/06/2019 AccorHotels certified review
« Very comfortable and well attended too »

Very enjoyable. Clean comfortable rooms and attentive staff.

Anonymous Business - 05/06/2019 AccorHotels certified review

We had a day of interviewing for senior school staff. It all went very well and the staff were helpful and met our needs

Andy Couples - 04/06/2019 AccorHotels certified review
« Pleasant but very average »

Overall was pleasant. Hotel a little disjointed and had to walk through functions to get to the room. Bar prices expensive. All three selections of lager ran out and took some time to change barrels. Not enough staff and the ones that were working were obviously stressed trying to serve a very busy bar. Room was very nice and quiet and overall had a pleasant enough stay.

Carol M. Families - 04/06/2019 AccorHotels certified review
« Lovely Hotel »

Lovely hotel and spa. Was there for a wedding at the weekend. The only dispute I would say is their bar prices are way too high. Lower those and it will stop people bringing their own into functions. Breakfast was ok. The staff were very nice every time so no qualms with that. Lovely courtyard and would be nice with a sun terrace for when we actually get some.

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