Hotel - Mercure Aberdeen Ardoe House Hotel & Spa
Mercure Hotel Mercure Hotel

Mercure Aberdeen Ardoe House Hotel & Spa

4.0/5 1,150 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Beauty salon
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 7 meeting room(s)
  • Copy/print service available
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Hotel location

Your meetings and events

Mercure Aberdeen Ardoe House Hotel & Spa Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BALLROOM 370 m2 4.5 m 600 120 150 200 450
CRAIGIEVAR 237 m2 4.5 m 250 60 80 100 180
CRATHES 237 m2 4.5 m 250 60 80 100 180
ELLIOT SUITE 97 m2 3.6 m 100 35 40 30 60
FRASER ROOM 88 m2 2.9 m 50 30 35 30 60
KILDRUMMY SUITE 90 m2 2.4 m 50 30 30 30 0
OGSTON SUITE 188 m2 3.6 m 200 60 90 60 180
    • Flipchart
    • Indoor and Outdoor facilities
    • Audio and video equipment
    • WIFI access
    • Slide projector
    • Overhead projector
    • Fine Cuisine
    • Accommodation
    • Wedding co-ordinator
    • Wedding ceremony

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 120 rooms
  • 119 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 5 family rooms
  • 4 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Baby bed
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars
4.4/5 AccorHotels Rating 6,403 reviews

Our guest reviews for Mercure Aberdeen Ardoe House Hotel & Spa

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,150 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Stuart W. Business - 16/10/2018 AccorHotels certified review
« Short but sweet »

Excellent stay at Ardoe House. Well appointed room, relaxed atmosphere, friendly helpful staff and really good food (especially the chips!) Next time I shall try the spa but on the quick visit I was highly impressed and I shall be back.

Graham T. Couples - 15/10/2018 AccorHotels certified review
« mr graham t. »

wonderful hotel in a wonderful location, all staff were very polite and helpful

Nicole P. Couples - 15/10/2018 AccorHotels certified review
« Exquisite »

Absolutely beautiful and very well staffed. Everyone was very pleasant and the hotel was gorgeous. Great dinner and the rooms were nicely updated.

Anonymous Families - 14/10/2018 AccorHotels certified review

Bar staff a bit slow serving drink breakfast fantastic

Mrs A. F. Friends - 14/10/2018 AccorHotels certified review
« Fabulous, friendly and food-tastic ! »

I won an FB competition for a free stay, with dinner, bed and breakfast included. The four of us had a wonderful time ! We will definitely be back at some point. No hesitation. Check-in/out was smooth and informative. The rooms were absolutely beautiful with a MASSIVE comfy bed. Spotlessly clean also with all the amenities you would need inc. The food was DELICIOUS; we ordered the fillet steak (which was a meal in itself - huge piece) couldn't fault any of it, the starters were top notch too. Breakfast, again delicious buffet or menu to choose from if you so wish. Even if you don't stay the night, its worth the trip for a wee meal and a relaxing drink in the comfy lounge. The spa is fab, I've been a few times and will continue to make use of it - you won't get any better . Highly recommended all round. Thank you so much for your hospitality ! from Mrs Amanda F. , Mrs Caroline M. and partners

Peter U. Couples - 14/10/2018 AccorHotels certified review
« Was a delightful stay at the hotel with top class food and service »

We really enjoyed our stay, everything was to a very high standard and staff were polite and good mannered.

Anonymous Couples - 14/10/2018 AccorHotels certified review
« Ok but nothing special toilet »

Toilets had smell bar in function suite had a damp smell food was good

Anonymous Families - 14/10/2018 AccorHotels certified review
« nice and relaxed »

great hotel .lovely accommodation and food ..treatment dissapointing as too short .otherwise lovely stay

Alan M. Families - 13/10/2018 AccorHotels certified review

Excellent

Anonymous Couples - 13/10/2018 AccorHotels certified review
« Lovely stay »

We booked Ardoe for the romance package, I asked for a room in the main building as I wanted a bath, the room was lovely and large with bay window and four poster bed. We went for a swim at the leisure centre and then had dinner, which was lovely, great food and staff. Unfortunately a large table of men, obviously on a works course came into the restaurant in jeans and T-shirts, maybe another room could be made available for these course attendee, as they were exceptionally loud and ruined the lovely atmosphere of the restaurant. Breakfast was lovely as were all the staff.

Anonymous Couples - 13/10/2018 AccorHotels certified review
« Friendly staff but musty room »

Facility seems well kept and clean, bed was comfortable. Only issue we had was there was a distinct smell of old standing water in the room and most of the windows had been painted shut, difficult to clear the air. Dinner was very good and the service staff did well.

Ronny Business - 12/10/2018 AccorHotels certified review
« Very nice and recommendable hotel »

Excellent

Richard H. Couples - 09/10/2018 AccorHotels certified review
« Beautiful hotel, hospittality excellent »

Had a lovely stay for my wifes birthday. Staff were friendly, welcoming and very hospitable. Room was spotless and very up to date. Only criticism is if one pays £30 for a fillet stake you should expect proper handcut chips not oven chips!! PLEASE.

Lynsey Families - 09/10/2018 AccorHotels certified review
« Fantastic »

Although very nice rooms clean I felt it was cold along the corridors staff very friendly and assisted when asked for help however at the breakfast there was no tea spoons on any saucers so had to use knife also asked housekeeping for iron in morning was told to knock on other doors of guest to see if they had one to which I said I don’t think that was appropriate also asked for my room to be made up after 12 but this was not done so never had clean towels for shower in morning or toilet tissue

Dorrik S. Couples - 09/10/2018 AccorHotels certified review
« Easy, Relaxed with lovely and attentive staff across all services we met . »

See above. We very much enjoyed the hotel and our stay. Only glitch was no towels in room but speedily remedied

J.s. Friends - 09/10/2018 AccorHotels certified review
« Unwelcoming »

We arrived at the spa to be "greeted" by the receptionist, she was very rude and abrupt. We were not offered robes or slippers we had to go back and request these. One treatment was booked over the phone and I requested that the other could be arranged on arrival as wasn't sure what my friend wanted, when we arrived the receptionist advised we could not change and we were booked in for the same thing. We were then called on for our treatments where again the receptionist was extremely rude advising we should have been waiting at reception for our therapist not by the poolside. The treatment we had boked was 25 minutes however the treatment didn't last any longer than 15 minutes maximum. Around the loungers there were empty dirty water cups lying around & dead wasps on the window ledge. Checked into the hotel, part of the package was a meal. We couldn't get a table until 8pm however we weren't advised we would have to book this. We dined in the bar, nachos to begin were a plate of crisps with dried up grated cheese and dips on the side. Very unappetising. Room was clean and comfortable.

Ana K. Couples - 09/10/2018 AccorHotels certified review
« OK »

- The room was nice but the ceiling and lamp had spider webs hanging which was disappointing to see. - After 7-ish (pm) until 9am is impossible to get hold of anyone at reception which could represent a big problem in case of an emergency. - The dinner and breakfast was really nice. My only comment with the breakfast was the selection of juice(s) which tasted as pure sugar with a bit of flavor. Def the quality of the juices should be improved. - We arrived at the Spa and asked for bathrobes and they said that these were only provided for people booking the full day at the Spa which let down the service received at the Hotel. In general the Spa looks very dated and as it is at the moment is not a place to recommend to other friends or to book for a full day.

Anonymous Couples - 08/10/2018 AccorHotels certified review

Good facilities, lovely room. Restaurant service was poor.

Phil R. Business - 08/10/2018 AccorHotels certified review
« Great stay - great hotel »

Business trip x 2 nights and such a lovely hotel - perfect for Aberdeen and new gym with pool facilities.

Victoria Business - 08/10/2018 AccorHotels certified review
« Poor service and food quality »

I stayed for 5 nights and the lunch and evening service for food was terrible every single day. The meals were of poor quality and length of time to serve was over 1 hour. Lunch was constantly leftovers from the evening meals!

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