Hotel - Mercure Aberdeen Ardoe House Hotel & Spa
Mercure Hotel Mercure Hotel

Mercure Aberdeen Ardoe House Hotel & Spa

4.0/5 1,181 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 10  GBP
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Beauty salon
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 7 meeting room(s)
  • Copy/print service available
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Hotel location

Your meetings and events

Mercure Aberdeen Ardoe House Hotel & Spa Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BALLROOM 370 m2 4.5 m 600 120 150 200 450
CRAIGIEVAR 237 m2 4.5 m 250 60 80 100 180
CRATHES 237 m2 4.5 m 250 60 80 100 180
ELLIOT SUITE 97 m2 3.6 m 100 35 40 30 60
FRASER ROOM 88 m2 2.9 m 50 30 35 30 60
KILDRUMMY SUITE 90 m2 2.4 m 50 30 30 30 0
OGSTON SUITE 188 m2 3.6 m 200 60 90 60 180
    • Flipchart
    • Indoor and Outdoor facilities
    • Audio and video equipment
    • WIFI access
    • Slide projector
    • Overhead projector
    • Fine Cuisine
    • Accommodation
    • Wedding co-ordinator
    • Wedding ceremony

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 120 rooms
  • 119 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 5 family rooms
  • 4 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Baby bed
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars
4.4/5 AccorHotels Rating 6,759 reviews

Our guest reviews for Mercure Aberdeen Ardoe House Hotel & Spa

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,181 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Couples - 13/02/2019 AccorHotels certified review
« disorganised »

Room fine. Staff disorganised and gave different answers to questions. Hotel full, bar full and the separate lounge area shut off with no heating. Had to make a fuss to get access/fire. Surely a full hotel made it obvious it was needed. Staff gave us bar menu despite being on a DBB rate and requesting the restaurant. Again, a discussion with another staff member changed this to restaurant menu. Just tiresome and annoying in this level of hotel. It felt as if they just made things up as they went along. Room fine, swimming pool fine.

Daniel M. Couples - 13/02/2019 AccorHotels certified review
« Mr »

Really enjoyed our stay. Felt pampered and well looked after.

Me Couples - 13/02/2019 AccorHotels certified review
« One night of luxury »

We have been before so knew what to expect. Hotel is looking great but leisure facilities tired. Food was lovely. Some staff were super real pros and others seemed untrained. Being put in a corridor that they were painting wasn't very nice due to smell but I know they have to paint.

Lorna Couples - 12/02/2019 AccorHotels certified review
« Dinner, bed and breakfast »

Our third stay and a lovely one again. Dunner was excellent with attentive service from the staff. The breakfast is always delicious with an extensive choice. The room d8d not disappoint either. Only the noise from other inconsiderate guests in the early hours spoiled our sleep a little. Thank you again.

Anonymous Families - 12/02/2019 AccorHotels certified review
« REALLY GOOD - WELCOMING »

WARM WELCOME AND VERY FRIENDLY AND HELPFUL STAFF

Harry M. Business - 12/02/2019 AccorHotels certified review
« Slight hiccup on checking out »

The room was clean and well appointed. Breakfast very good. When checking out, a colleague had left a gift for me behind reception. I forgot to ask for it and the staff were not aware of it being there. When I checked the room out the gift remained. I called once I was near Dundee and the gift was behind reception. May have been an idea to place a note on the system so that at check out the gift would have been obvious? Fortunately a colleague had not left the hotel and was able to collect it for me.

P. Friends - 12/02/2019 AccorHotels certified review
« 5 ⭐️⭐️⭐️⭐️⭐️ »

Lovely facilities, staff very friendly and helpful, food was amazing, and had the best night sleep ever.

Burnet Couples - 11/02/2019 AccorHotels certified review
« Mr »

Very warm and welcoming hotel, staff were friendly and always willing to help with any queries.

Nikki C. Couples - 11/02/2019 AccorHotels certified review
« Ms Nikki C. »

Nothing short of perfect we cannot wait to come back. I never sleep well whilst away however I actually had the best sleep I have had in a very long time. Our meal was outstanding and breakfast fantastic. We will absolutely be back.

Lorraine M. Couples - 10/02/2019 AccorHotels certified review
« Lovely stay! »

We have a great stay, the room was clean, spacious and very comfortable. The food was fantastic...would highly recommend

Gary Business - 08/02/2019 AccorHotels certified review
« Satisfied »

Check in was pleasant, room was nice, modern and spacious. Although would say that the plastic cups in the bathroom were both broken so could get a glass of water

Cameron M. Couples - 06/02/2019 AccorHotels certified review
« Magic night away »

A wonderful night away, all the staff were extremely friendly and helpful. The food and drinks were smashing and the facilities were brilliant. I had a lovely night away and would recommend to anyone

Matt W. L. Business - 06/02/2019 AccorHotels certified review

Good food & staff. Bedroom was comfortable and supplied well. The bathroom had mouldy blind and no radiator / towel rail in the bathroom which would be my only criticism. Extremely cold.

Anonymous Couples - 06/02/2019 AccorHotels certified review

Seating in bedrooms is uncomfortable. Two proper armchairs should be provided. Bar food menu small and not very tasty. Dining room portions small. Cutlery not well designed, ergonomically. Also commented on by other diners.

Arthur A. Couples - 04/02/2019 AccorHotels certified review
« Avis andArthur A. »

Excellent staff in all departments. Extremely welcoming and friendly. Very high standards.Food excellent.

Amanda Couples - 03/02/2019 AccorHotels certified review
« Relaxing »

A nice relaxing stay on a dinner bed breakfast and bottle of wine in room package. We did not get the bottle of wine in room but asked at dinner and had it then. There was no hotel information re Spa etc in the room

S. R. Couples - 03/02/2019 AccorHotels certified review
« Short break »

We have stayed now several times but feel things are slipping a bit. Cleanliness of room not as good as usual, very dusty skirtings and behind furniture. One member of breakfast staff a little abrupt. Tables along side breakfast hot food are disturbed as room is too narrow and near toaster etc. First glass of wine not pleasant but changed efficiently without question. Bedroom very cold on arrival and took all day and evening to heat up in horrendous weather, don't think heater had been on in long while. Bed not the most comfortable, large mattress topper which perhaps spoiled things, beds before have been very comfy.

David L. Friends - 03/02/2019 AccorHotels certified review
« Sandwiches from room service Friday was disappointing dry bread could not eat otherwise very satisfied »

Otherwise very satisfied

Colin T. Business - 31/01/2019 AccorHotels certified review
« MR Colin t. »

Nice stay

J B. Solo - 29/01/2019 AccorHotels certified review
« Huge very comfortable bed and excellent shower although small bath towels provided »

Stayed for one night for corporate dinner event. Bed only, room was large and very comfortable, shower only but it was a good one. Only quibble is the small bath towels provided. I had a long wait (15 minutes) at check-in while two people tried to sort out one guy's check-in - no-one acknowledged that I and two others were standing waiting for such a long time.

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