Hotel - Mercure Hotel Regensburg
Mercure Hotel Mercure Hotel

Mercure Hotel Regensburg

4.0/5 909 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Company

BMW5 km / 3.11 mi OSRAM3.2 km / 1.99 mi
CONTINENTAL2.3 km / 1.43 mi TOSHIBA1.3 km / 0.81 mi

Your meetings and events

Whether you are organizing a meeting, a conference or a party, our 11 multi-functional conference rooms provide the perfect atmosphere for your event. With a total area of 9408 sq. ft., almost all combinations are possible. Our largest room offersyou air conditioning, natural light or complete dark, modern technology, high-speed internet, free WIFI and a customized service. We can cater for you with healthy, regional and seasonal dishes or entirely according to your individual wishes. Ourprofessional meeting team supports you from the initial inquiry, through the successful implementation and up to the conclusion so that you have a successful event. In addition, you and your participants can park free of charge.

Mercure Hotel Regensburg Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
NAAB 14 m2 3 m 8 0 6 0 0
GRUPPENRAUM 2 22 m2 2 m 8 0 8 0 0
GRUPPENRAUM 1 22 m2 2 m 8 0 8 0 0
LAABER 39 m2 3 m 20 12 17 16 0
DONAU 1 41 m2 2 m 30 12 15 16 0
DONAU 2 42 m2 2 m 30 12 15 16 0
DONAU 3 46 m2 2 m 30 12 15 16 0
REGEN 50 m2 3 m 16 12 21 21 0
ISAR 74 m2 3 m 42 30 33 34 0
DONAU 1 + 2 83 m2 2 m 60 24 30 54 0
DONAU 2 + 3 88 m2 2 m 60 24 30 54 0
DONAU 1-3 130 m2 2 m 120 44 45 70 0
ART CAFE 170 m2 2 m 200 50 60 120 120
    • Screen
    • Flipchart
    • Meeting room
    • Syndicated room
    • Audio and video equipment
    • Office
    • Podium
    • Lectern
    • Day light
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room
    • Hotel connected to conv. centre
    • Video equipment
    • Fine Cuisine
    • Accommodation
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

At the 4-star Mercure Hotel Regensburg you can choose between Standard Rooms, Privilege Rooms with luxury facilities, and spacious Suites. WIFI is available in all 159 rooms. Two children aged up to 12 may stay in their parents' room free of charge.Your pet is also welcome (for a charge of EUR 10/stay).

  • 159 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 20 family rooms
  • 2 connecting rooms
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Manual temperature control
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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4.6/5 AccorHotels Rating 1,123 reviews

Our guest reviews for
Mercure Hotel Regensburg

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 909 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Couples - 23/09/2019 TripAdvisor review
« Great hotel »

It is always a pleasure to stay here as the staff are so welcoming and helpful and the rooms are clean and comfortable. My only complaints are the lack of disabled parking outside the hotel - the nearest space is in a car park 200 metres down the street - and the restaurant menu which has been greatly reduced both in choice and portion size (The lasagne is even served without pasta so is not at all filling).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you for your rating and the words of praise. But also thank you for your comments. I have already been able to talk to the department about your feedback and we will discuss it in our trainings. We hope to see you soon at the Mercure Hotel Regensburg. Your Guest Relation Manager

**sb** Business - 30/08/2019 Confirmed reviews AccorHotels
« Gym way too hot »

Overall again a pleasant stay. I have noticed improved quality of the some of the items I had touched upon in my last review (freshness of fruit salad). But I have noticed also over my last couple of stays that the AC in the gym is either not set up properly or not working. Even at 5am in the mornings it is unpleasantly warm in the gym with no ventilation at all giving the impression of working out in a tropical environment. It would be great if the room temp in the gym could be set at a reasonable temp and if some ventilation (pedestal fan in front of the treadmill) could be provided.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you for taking the time to tell us what you think about your stay with us. While we regret that you were not 100% satisfied, your assessment helps us learn and improve. We would be very happy if you would give us the chance to regain your confidence during your next stay with us. Your Guest Relation Manager

Alexander Families - 26/08/2019 Confirmed reviews AccorHotels
« High quality and ver, very nice hotel »

In this hotel one really feels like at home.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexander, thank you for your positive rating. We are pleased that your stay at Mercure Hotel Regensburg has been satisfactory and we have been able to convince you of our service. Already today we look forward to your next visit with us. Your Guest Relation Manager

Sally Couples - 22/08/2019 Confirmed reviews AccorHotels
« First night »

This hotel is our first night if our holidays 800 + from home, lovely comfy bed, food is expensive in the restaurant, but after that drive we just need it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sally, we are very happy about your rating. And hope to welcome you back soon. Your Guest Relation Manager

Pedro Business - 13/08/2019 Confirmed reviews AccorHotels
« Great hotel, great location! »

great hotel with free parking; very close to the highway. Was upgraded to the Privilege Suite as a Gold-card holder! enjoyed the sumptuous breakfast with eggs made to your liking, and other fresh and healthy options. Thanks a lot, will definitely return!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pedro, thank you very much for taking the time to rate your last visit with us at the Mercure Hotel Regensburg. We are pleased that we were able to inspire you with our service. We hope to see you again soon. Your Guest Relation Manager

Fp Business - 07/08/2019 Confirmed reviews AccorHotels

All 10+ including people at reception or at the restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gust, we are very happy about yours Rating. And hope to welcome you back soon. Your Guest Relation Manager

E. G. Families - 05/08/2019 Confirmed reviews AccorHotels
« Simply excellent »

Excellent hotel with very nice rooms and staff is very welcoming.

Our hotel has responded to the review
Our hotel has responded to the review

Dear E. G., we are very happy about your rating. And hope to welcome you back soon. Your Guest Relation Manager

Zsolt Families - 31/07/2019 Confirmed reviews AccorHotels
« Perfect »

Always very friendly staff and the rooms are very clean! Never had any problem! The breakfast is 5*! Thank you again! See you next year!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you for your review after your stay with us. We are very pleased that everything was to your satisfaction and you noticed our extensive breakfast buffet. We hope to see you soon at the Mercure Hotel Regensburg. Your Guest Relation Manager

Alea Business - 26/07/2019 Confirmed reviews AccorHotels
« friendly as always »

As I am staying quite frequently at the Mercure Regensburg the staff already knows me by name and I always feel welcome. The breakfast offers a wide variety and is in general really good. On some days the fruit salad looks soggy and as if it's the remains of the last two days and the bacon is unfortunalty most times greasy and not really crispy as I prefer it. But that's the only thing that I can think of to improve here. The only real pain points I am experiencing on a regular basis is the poor WiFi quality in the rooms (slow connection, low signal were you need it most when trying to get some work done from your room - desk) and the very low water pressure in the shower which is making me consider choosing another hotel for my next stay almost everytime I stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you for your rating and the words of praise. But also thank you for your comment. I have already been able to talk to the department about your feedback and we will discuss it in our trainings. We hope to see you soon at the Mercure Hotel Regensburg. Your Guest Relation Manager

Paul Families - 05/07/2019 Confirmed reviews AccorHotels
« Comfortabel »

Prima

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul, thank you very much for taking the time to rate your last visit with us at the Mercure Hotel Regensburg. We are pleased that we were able to inspire you with our service. We hope to see you again soon. Your Guest Relation Manager

P. D. Business - 01/07/2019 Confirmed reviews AccorHotels
« Clean, good breakfast and nice staff »

I've stayed 3 nights, breakfast is good, SPA is nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear D. P., we very much appreciate your comments regarding your stay at the Mercure Hotel Regensburg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Your Guest Relation Manager

Julien O. Business - 28/06/2019 Confirmed reviews AccorHotels
« Great Hotel! »

Super. I was given a very comfortable room. Thanks!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julien O., we very much appreciate your comments regarding your stay at the Mercure Hotel Regensburg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Your Guest Relation Manager

Marius Business - 26/06/2019 Confirmed reviews AccorHotels
« Very nice for business trip »

nice room quiet area good public transport to/from centre

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marius, we are very happy about your rating. And hope to welcome you back soon. Your Guest Relation Manager

Destination617513 Business - 25/06/2019 TripAdvisor review
« Lovely hotel but the restaurant is having problems »

Ths was our 23rd stay at this hotel over a period of several years. During this period we have never had to complain because we have always been very happy with our stay. The staff have always been helpful and pleasant and the quality of food in the restaurant has always been good. However on our latest stay we found the food in the restaurant below standard and the lady who served us not only unhelpful but argumentative and rude. I ordered the Veal with potato and cucumber salad. When it arrived i saw no cucumber just potato so i enquired about the cucumber salad. The lady who seved me who i think was the manager then pointed at my plate with her finger and said "There it is i can see it" Looking very carefully at my food i just made out 2 tiny pieces of cucumber. I politely pointed out that whenever i had eaten in this restaurant before that the cucumber salad had always been on a separate dish and that the word salad in my opinion means a cold dish and not mixed in with hot potato to which she replied "This is the way my customers like it". She did eventually offer me a separate cucumber salad which i accepted. I would also like to point out that my wife and i had driven from Budapest that day and were tired also that we were the only customers in the restaurant and we sat down at 7.30 pm. So there is no excuse that it was busy or that we were late.This attitude cannot be acceptable to anyone. As a result we will be looking elsewhere to stay in the future and we suggest you see that this member of staff is properly trained. The rest of the staff were all very pleasant and helpful as always. Our stay was one night on 20th June.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you for taking the time to tell us what you think about your stay with us. While we regret that you were not 100% satisfied, your assessment helps us learn and improve. We would be very happy if you would give us the chance to regain your confidence during your next stay with us. Your Guest Relation Manager

Tarik I. Business - 28/05/2019 Confirmed reviews AccorHotels

Communication, rooms, location, parking - everything was perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tarik I. thank you very much for taking the time to rate your last visit with us at the Mercure Hotel Regensburg. We are pleased that we were able to inspire you with our service. We hope to see you again soon. Your Guest Relation Manager

D Friends - 25/05/2019 Confirmed reviews AccorHotels
« Very nice hotel »

The hotel is very modern and very nice overall

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you for your review after your stay with us. We are very happy that everything was to your satisfaction. We hope to see you soon at the Mercure Hotel Regensburg. Your Guest Relation Manager

Marcin Business - 18/05/2019 Confirmed reviews AccorHotels
« good stay in Mercure Regensburg »

very good staff, kind and proffessional, morning service also perfect. I would choose this hotel again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marcin, we are very happy about your rating. And hope to welcome you back soon. Your Guest Relation Manager

Friends getaway - 06/05/2019 TripAdvisor review
« Ideal stop for travellers »

Are you travelling through Germany? Then this place is ideal for you, too. Conveniently located close to the highway exit; yet far enough to enjoy peace and quite sleep. It's in a middle of a commercial area, so parking might be tricky depending on the time of your arrival. Rooms are quite, roomy and comfy.

Lance G. Families - 29/04/2019 Confirmed reviews AccorHotels
« Exceeding expectations »

Conveniently located just off the Autobahn, we would have been happy with a comfortable room, a schnitzel and a cold beer. This hotel exceeds expectations with the food and service , the staff are very friendly and kind. Well done.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lance G., we appreciate your review. And hope to welcome you back soon. Your Guest Relation Manager

Couples - 12/04/2019 TripAdvisor review
« Great Hotel »

Excellent service and very comfortable stay as usual. Only problem was the restaurant which we have used regularly. On the last couple of occasions we noticed the food choice was getting smaller, this time it was even worse. we even resorted to ordering a bar meal as the choices on the main menu were so restricted with no steaks, pork schnitzel or chicken dish on the menu. Added to that was the priority given to a coach party resulting in very slow food service for other guests.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you for your feedback about your stay in our house. We are very pleased that you liked our rooms. The more I regret that we could not convince in the restaurant. I will consult with the restaurant manager and discuss your points. We hope to win you a future stay as a fan of the Mercure Hotel Regensburg. Your Guest Relation Manager

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