Hotel - Novotel Lampung
Novotel Hotel Novotel Hotel

Novotel Lampung Hotel

4.5/5 717 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • RADIN INTEN II
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Cash machine
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Indoor heated pool
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
    • Sauna
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 8 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Exhibition and convention centre

GRAHA WANGSA3 km / 1.86 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network

Novotel Lampung Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
GOVERNOR 61 m2 4 m 40 16 20 24 0
COUNSELOR 96 m2 4 m 60 25 30 36 0
PARLIAMENT 97 m2 4 m 60 25 30 36 0
AMBASADOR 124 m2 4 m 80 34 40 50 0
REGENT 189 m2 3 m 100 34 40 50 0
BALLROOM 2 527 m2 9 m 500 80 100 200 400
BALLROOM 1 1,043 m2 9 m 900 160 200 500 600
GRAND BALLROOM 1,570 m2 9 m 1400 0 0 800 1000
    • Flipchart
    • Soundproof
    • Meeting room
    • Audio and video equipment
    • Podium
    • Lectern
    • WIFI access
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 220 rooms
  • 163 non-smoking rooms
  • 46 connecting rooms
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 3,216 reviews

Our guest reviews for
Novotel Lampung

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 717 reviews
Azhar Solo - 01/10/2019 AccorHotels review
« impressive »

all good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Azhar, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager

Selviani S. Families - 01/10/2019 AccorHotels review
« well spent holiday in lampung especiallay stay at novotel »

novotel is such a good hotel for me and family. if we comeback to lampung we'll choose novotel again as our hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Selvi, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager

Vivi Couples - 01/10/2019 AccorHotels review
« AMAZING »

LUAR BIASA

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Vivita, Salam hangat dari Novotel Lampung, Terima kasih telah memberikan penilaian untuk hotel kami, Novotel Lampung. Senang sekali mendapatkan ulasan positif dari Anda mengenai tempat kami. Semoga kami tetap berupaya maksimal dalam pelayanan. Kami sangat terbuka untuk setiap saran dan kritik yang membangun untuk kemajuan hotel kami. Anda dapat mengubungi kami secara langsung melalui email gm… jika ada hal yang ingin Anda utarakan lebih rinci tentang hotel kami. Terima kasih dan Sukses selalu untuk Anda. Salam, Lalu Aswadi Jaya General Manager

Tonny Business - 25/09/2019 AccorHotels review
« bussines »

from all the services have been very good and very helpful thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Dwi, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager

Lita Couples - 25/09/2019 AccorHotels review
« good »

good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Lita , Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager

Rayu S. Families - 21/09/2019 AccorHotels review

good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Rayu, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager

Anggara Solo - 21/09/2019 AccorHotels review
« pelayanan sangat baik »

the service is pretty good :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Angga , Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager

Rama Couples - 21/09/2019 AccorHotels review
« the best »

service and hotel is very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Ramad, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager

Leedins Solo - 17/09/2019 AccorHotels review
« amazing »

novotel is the best hotel in lampung

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Dina, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager

Dewi R. D. Families - 16/09/2019 AccorHotels review
« Luxury and Hospitality Crews »

I spent three nights at Novotel Lampung for family vacation. This is my second times staying there from the last visit in 2016. The room were nice and clean, I happened to choose Ocean View to stay there, I was stunning by the scenery of the Ocean bay through the rooms' window glasses . I love the design of the room, well maintained and modern. Besides, I love the swimming pool, there was a children pool as well so I could take my baby for swimming there. The crews were helpful, warm and fast to assist us. The breakfast taste was good but please add more some variety menus like seafood, because I didn't see any fish, shrimp or squid in the menu. Overall we were happy to have long stayed at Novotel Bandar Lampung.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Dewi, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager

Abdallaa Business - 16/09/2019 AccorHotels review

good all

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Absor, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager

Angha Business - 13/09/2019 AccorHotels review
« Cozy »

Luxury and well maintained rooms, Quiet, nice sport facilities, good food, helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Angga, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager

Soeryo Couples - 12/09/2019 AccorHotels review

Love the ocean view in breakfast place

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Soeryo, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager

Candra Families - 12/09/2019 AccorHotels review
« Best Experience »

Good Facility, Good View, Good People, and Good Food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Candra, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager

April Business - 11/09/2019 AccorHotels review

The second time Im stay at novotel, so many changes in this hotel, so better

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Syamsurrizal, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager

Tri F. S. Business - 09/09/2019 AccorHotels review
« The best hotel in town with best view and facility »

More accurately rated as resort hotel due to its nice pool, great jacuzzi, complete fitness facility and more importantly best aerial view of the ocean and town

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Tri, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager

Anonymous Business - 02/09/2019 AccorHotels review
« Experience Like Home »

Cozy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Tedy, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager

Mullie M. Business - 01/09/2019 AccorHotels review
« Nice Hotel with big swimming pool and sea view »

We spend 2 days 1 night stayed in this hotel and we had a pleasant stay in Novotel Lampung, but there are a few downsides right after we check-in. The reception didn't offer a welcome drink for us, while they give some for the other guests. We got room 1120 with mountain view, it's nice, but the air-conditioned doesn't work well, and it's very hot although we've turned the Aircon for 2 hours. The phone in the room was broken as well; no matter how loud I speak on the phone, the receptionist can't hear our voice. But the staff were helpful. They immediately change and move us to room #1209 with sea view. It's the same type of room, but with sea view. Thanks Novotel!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Muliawaty, Warmest Greeting from Novotel Lampung, Thank you for your comments posted in TrustYou highlighting the shortfalls you have encountered during your stay with us. We appreciate your constructive feedbacks, and we value them positively, as it enables us to monitor that we are providing the level of facilities and services that our guests deserve and expect. We would like to sincerely apologize for the inconveniences caused to you. We have taken notes of your comments and the respective Department Heads would do immediate follow up for improvements. At Novotel Lampung, it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important to us. We would very much like the opportunity to further discuss with you regarding your concerns in order to get a deeper insight into your overall experience of the hotel and redeem your faith. We would be most grateful if you would be so kind to contact us at gm… to share your feedback on this. Regards, Lalu Aswadi Jaya, General Manager.

Sitta Couples - 01/09/2019 AccorHotels review
« Nice ocean view »

Big room. Clean. Nice ocean view. Kind and helpful staffs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Sitta, Warmest greeting from Novotel Lampung, Thank you for taking your time to review our hotel - Novotel Lampung. It such a very good thing to get very positive review from you. We are so happy to get feedback from you. Your comment becomes a motivation for the team to keep maintaining and improving the service quality to every guest. If you would like to share more about our hotel, please feel free to contact us directly by email to gm… . Thank you and Have an awesome day. Best Regards, Lalu Aswadi Jaya General Manager

Ivan A. Business - 31/08/2019 AccorHotels review
« not satisfied. the quality of service has declined. »

4-5 times power failure in 1 night!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Ivan, Warmest Greeting from Novotel Lampung, Thank you for your comments posted in TrustYou highlighting the shortfalls you have encountered during your stay with us. We appreciate your constructive feedbacks, and we value them positively, as it enables us to monitor that we are providing the level of facilities and services that our guests deserve and expect. We would like to sincerely apologize for the inconveniences caused to you. We have taken notes of your comments and the respective Department Heads would do immediate follow up for improvements. At Novotel Lampung, it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important to us. We would very much like the opportunity to further discuss with you regarding your concerns in order to get a deeper insight into your overall experience of the hotel and redeem your faith. We would be most grateful if you would be so kind to contact us at gm… to share your feedback on this. Regards, Lalu Aswadi Jaya, General Manager.

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