Hotel - ibis Swansea
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Swansea Hotel

3.5/5 959 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pets allowed 10  GBP
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing

Leisure and activities

  • Golf course 18 holes  (Nearby)
  • Outdoor tennis court  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 2 meeting room(s)
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

ASHMONT BUSINESS PARK5 km / 3.11 mi BRITISH TELECOM1.5 km / 0.93 mi MORISTON NORTH INDUS ESTATES5 km / 3.11 mi PARC TAWE SHOPPING CENTRE1 km / 0.62 mi ST DAVID'S ESTATE5 km / 3.11 mi SWANSEA MARKET3.2 km / 1.99 mi SWANSEA VALE INDUSTRIAL ESTATE5 km / 3.11 mi WELSH BREWER'S WEST DEPOT5 km / 3.11 mi
BP ILANDARCY8 km / 4.97 mi MORGANITE5 km / 3.11 mi MORISTON SOUTH INDUS ESTATES5 km / 3.11 mi QUADRANT SHOPPING CENTRE1.5 km / 0.93 mi SWANSEA ENTERPRISE PARK5 km / 3.11 mi SWANSEA UNIVERSITY3.5 km / 2.17 mi TECHNIUM 225 km / 15.54 mi

Your meetings and events

Just 1.5 miles from Swansea's city centre, our affordable meeting space offers two rooms with capacities of 16 and six respectively (boardroom) and free fibre Wi-Fi. Plus we've got flipcharts, AV equipment and slide projectors available on request.

ibis Swansea Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
KINGSWAY SUITE 150 m2 4 m 40 16 20 10 0
OYSTERMOUTH SUITE 18 m2 4 m 20 12 15 8 0
    • Flipchart
    • WIFI access
    • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 99 rooms

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 2,940 reviews

Our guest reviews for
ibis Swansea

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 959 reviews
Anonymous Families - 19/05/2019 AccorHotels certified review
« Adequate, friendly staff, tired rooms. »

Friendly, helpful welcome. Rooms adequate but very tired, didn’t represent value for money. Free parking always a bonus.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARY L., We very much appreciate your comments regarding your stay at the ibis Swansea. Whilst we are working towards renovating all the rooms in the hotel, we currently only have 50% done. hopefully on your next visit you can try one of the renovated rooms to see the standard all the rooms will eventually get to. Sincerely,

Patricia C. Friends - 19/05/2019 AccorHotels certified review
« It was just what I required »

The staff (all staff) were jolly, inviting and extremely helpful. The room was clean and comfortable. Breakfast was good. I'd stay again. My most memorable thing tho is the staff's attitude and helpfulness - excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear PATRICIA C., We very much appreciate your comments regarding your stay at the ibis Swansea. It was an absolute pleasure having you stay with us and we look forward to seeing you again in the future. Sincerely,

L.e. Solo - 17/05/2019 AccorHotels certified review
« Easy experience all round. »

I found the staff extremely helpful from the telephone booking to my actual stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LESLEY E., We are extremely happy to hear you enjoyed your stay at the hotel. I will pass your kind words on to the entire team. Sincerely,

Roy D. Couples - 17/05/2019 AccorHotels certified review
« short stay »

very satisfied with the room, the breakfast and the service. The TV in the room did not work. It was reported late in the evening when there were no maintenance staff -not a major problem but an inconvenience.

Family - 17/05/2019 TripAdvisor review
« Ibis Swansea »

Stayed for two nights as my son was competing at the National Swimming Pool. Easy to travel between the two. Also easy to get to the supermarkets nearby (Sainsbury's & Tesco's). Free parking which is always welcome. Staff welcoming and helpful. Communal areas good. Bedrooms very tired and not value for money. Also we were in the room by the lift so a constant hum. Bathroom was missing a bin which I thought should be standard! Needed more pegs to hang clothes not in the shower area.

Anthony H. Business - 16/05/2019 AccorHotels certified review
« Excellent overnight at the Ibis, Swanse »

A really good hotel, which does exactly what it is meant to do. Friendly Staff, good rooms, smart and efficient service, easy location and excellent food. Then to cap it off - Great Value. I have now been to the Ibis in Swansea 4 times and it never lets me down, being better than many higher priced hotels I stop at, elsewhere in the country.

Anonymous Solo - 15/05/2019 AccorHotels certified review
« Satisfactory »

Satisfactory

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARTIN G., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Couples - 15/05/2019 AccorHotels certified review
« Not the cleanest »

First room we booked into we requested to move 10pm at night because in the bedsheets there was hair , head by the pillow & short curly ones a little further down , we got moved which was left down to what looked like the young Asian trainee girl who may I say dealt with it well whilst the senior stayed well away . We moved to another room which also had cleanliness issues ( a tie nail) but it was too late for us to be bothered to complain again , in the past we have been happy with this hotel & overall we think it is perfect for short stays but certainly an housekeeping problem & wewent and bought pillows cos they wasn’t the most comfortable

Joanne Couples - 14/05/2019 AccorHotels certified review
« Good one night stay »

Good location friendly staff clean room

Our hotel has responded to the review
Our hotel has responded to the review

Dear GARNER S., We are glad you enjoyed your stay with us and we look forward to seeing you in the future. Sincerely,

D G. L. Couples - 14/05/2019 AccorHotels certified review
« Home from Home »

First visit of 2019 but fourth visit over the last twelve months. So pleasant to see faces we knew and the hospitality offered was the same high standard as before. Lucky to have dry weather over the six day visit which allowed us to get reacquainted with redeveloping Swansea in addition to catching up with friends and family in the Neath area. Visit coincided with a 65th birthday and was so pleasant to return home to reconnect with my roots after 40 years in exile! Could have easily spent thousands on an over priced trip abroad but returning home was priceless. Very enjoyable and plan to book again soon.

Stephen H. Business - 13/05/2019 AccorHotels certified review
« clean, simple, welcoming and warm »

We arrived late at night after booking in on line. We picked up our keys and went to bed. The room was simple but clean. We liked the handwritten message left by the cleaning staff. Breakfast was brilliant and, again, staff were welcoming and helpful without being creepy . . . genuine is the word that comes to mind. Our booking, for one night in a double room was £45 which we thought was amazing value. All in all it was a brilliant value for money experience. We would not hesitate to book again at this or other branches of the Accor network. The company values, displayed prominently downstairs seemed to indicate that the approach to good service begins high up and, given our experience, is well understood by everyone in the organisation. Great job Ibis Swansea. You are doing all the right things.

Mr. F. Families - 13/05/2019 AccorHotels certified review
« We enjoyed our stay. Thank you. »

We booked late and needed adjacent rooms to facilitate our family needs. The staff member went out of their way to try to get the best option. Not entirely successful but good enough. The rooms are basic but comfortable and clean. The breakfast is the best in Swansea-we've tried a few. Because we booked late on a busy period it was a bit pricier than we expected and are used to paying in the area. A couple of the fitting in the room were a bit worn and in need of repair/replacement e.g. the 'wardrobe' unit trim was hanging off. The hairdryer was a bit past 'use by' but functioned OK. None of these were major items for us but worthy of note.

Julie Families - 13/05/2019 AccorHotels certified review
« Good »

Very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JULIE T., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Melrd Families - 12/05/2019 AccorHotels certified review
« Happy »

Easy check in and out. Happy friendly and helpful staff. Good room for the price. Would happily stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MEL D., Thank you very much for your kind words, I will pass them on to all the staff. We look forward to seeing you soon. Sincerely,

Lyn Couples - 11/05/2019 AccorHotels certified review
« Pleasant stay »

the room was clean, staff are friendly & approachable, the rate was very good value and surely will come back again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NORLYN M., Always happy to receive positive feedback from our guests, we look forward to seeing you in the future. Sincerely,

John @. J. Families - 10/05/2019 AccorHotels certified review
« Very good »

Staff and service all very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALFRED W., appreciate the kind words, we are glad you enjoyed your stay. Sincerely,

Anonymous Couples - 08/05/2019 AccorHotels certified review
« Very basic room even for the price »

Check in and check out was quick and easy. On booking I thought we would have a newly renovated room but we didn't. One light wasn't working in the room and also the plug by the mirror which made it a little difficult to get ready.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KATHY W., Thank you for taking time to review your stay with us. For future reference if you would like to book a new room Please choose a Sweet Room. For any maintenance issues they can be fixed there and then all we need to know is what Maintenace will of course double check the room after reading this review. Thank you as always for bringing this to our attention. Sincerely,

Alan R. Couples - 08/05/2019 AccorHotels certified review
« Surprised at location answer helpful staff »

Good experience with a beautiful cooked breakfast at a reasonable price but disabled room given was on second floor and sixty metres from lift

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALAN R., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Darren B. Couples - 08/05/2019 AccorHotels certified review
« Friendly staff, needed more pillows in room & great HOT breakfast »

Check in was fast & easy, great parking, nice large room but needed 4 pillows not two (2 each) breakfast was lovely hot & fresh.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DARREN B., Thank you for your kind comments re your recent stay with us I am so pleased that everything met your approval. In the future just ask us for additional pillows we always keep a few spare behind reception. Have a lovely weekend Sincerely,

Billy Couples - 08/05/2019 AccorHotels certified review
« Overnight stay »

Perfect for good value stay. Clean quiet comfy bed. Very good breakfast free parking. Short walk to lively marina area. Best of all for us. Dog friendly. We will definitely return to ibis Swansea

Our hotel has responded to the review
Our hotel has responded to the review

Dear KAREN E., We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. Sincerely,

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