Hotel - ibis Singapore on Bencoolen
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Singapore on Bencoolen Hotel

4.0/5 7,059 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
    • French
    • Japanese
    • Russian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat (Paying)
    • Shoe shine machine
  • Currency exchange

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • 3 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Congress centre

SINGAPORE EXPO16 km / 9.94 mi SUNTEC CITY3 km / 1.86 mi

Your meetings and events

The three meeting rooms features high grade audiovisual equipment and can host a variety of configuration that accommodate up to 80 persons.Achieve your sustainable goals with Go Green with ibis Bencoolen. From now to 30 June 2018, book and hold your event and exclusive "Green" Benefits + additional 10% off*. Enquiry now!Celebration Package: Planning to celebrate a significant occasion? Our event team can cater to your celebration needs. Send your enquiry to h6657-SL3@accor.com

ibis Singapore on Bencoolen Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
HIBISCUS 56 m2 2 m 50 24 24 24 30
JASMINE 104 m2 3 m 84 34 40 36 60
ORCHID 31 m2 3 m 0 0 12 0 0
    • Screen
    • Flipchart
    • Soundproof
    • Meeting room
    • Lectern
    • Day light
    • WIFI access
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room
    • Hotel connected to conv. centre
    • Conference hotel
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

The new Sweetbed by ibis bedding offers you the ultimate in sleeping comfort by providing bedding that is wonderfully comfortable on every level: microfiber pillows and bolsters, soft large duvet and comfy topper.

  • 538 rooms
  • 504 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 29 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 16,986 reviews

Our guest reviews for ibis Singapore on Bencoolen

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 7,059 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Family - 12/02/2019 TripAdvisor review
« Quite an experience »

The hotel is at a very convenient location for easy travelling to other scenic and fun places in Singapore. The quality of staff and service is in general quite good with the potential of continual improvement. Unlike some hotels, where staff and service quality stagnated or simply deteriorated or fluctuated quite badly.

Eva Business - 10/02/2019 AccorHotels certified review
« great stay here »

Room is clean, i do have a great rest here.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chiungyun L., We very much appreciate your comments regarding your stay at ibis Singapore on Bencoolen. It is always a pleasure to receive positive feedback and your kind comments will be shared with the rest of the team. Thank you again for sharing your experience, and we look forward to seeing you again soon. Sincerely, Divya Quality Services

H. Families - 09/02/2019 AccorHotels certified review
« A better experience »

Overall a better experience than my previous stay. The staff were quite helpful with check in, simple requests for a better room and check out time. While the gentlemen at the bar counter can do better with a smile instead of nearly always appearing to be stern and really serious looking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chiew H., Thank you for your feedback. We've discussed this with our restaurant colleagues to make sure this doesn't happen again. Nevertheless, we're happy to hear you had a pleasant stay and were looked after well. All of us hope to see you again soon. Sincerely, Divya Quality Services

Shirley Couples - 09/02/2019 AccorHotels certified review
« Mrs. R. »

We enjoyed our stay. The hotel was exactly what we expected, clean, friendly and just what we wanted. Not a "Upper Class" hotel where everything is expensive, our fare at Ibis Singapore reflected our expectations and in the area of Singapore we wanted. We will recommend Ibis Singapore to our friends.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shirley May May R., Thank you for recommending our hotel to your loved ones. We're honestly so pleased to hear that you went back with nothing but positive memories as the property met your expectations in all aspects. We hope to see you again soon. Sincerely, Divya Quality Services

Julie C. Friends - 09/02/2019 AccorHotels certified review
« I was very happy about all aspects of our stay »

Location was great, front desk was very helpful, room was spotless, breakfast was tasty and plentiful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julie C., Thank you for your wonderful feedback. We're so happy to hear that your stay with us was excellent and every aspect of the hotel from the accommodation to breakfast met your expectations. We'll definitely pass your comments to the team and hope to see you again soon. Sincerely, Divya Quality Services

Anonymous Friends - 08/02/2019 AccorHotels certified review
« Awesome and extremely positive ! »

The hotel is located in the most convenient of locations . Surrounded by four MRT stations, shopping stores , malls, local stores night markets, restaurants - local and international. Bugis , Adab street and little India are walking distance . The rooms are optimised for maximum utility with lot of power outlets. Extremely courteous staff and very helpful. All in all I would say that I am going to stay at ibis bencoolen every time I come to Singapore . It’s the best at best prices at the best location !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ali Areeb Z., We're really happy to have earned ourselves a new fan. The hotel is fortunate to be located in the heart of Bugis close to several attractions. We hope you had fun exploring the sunny city. We'll share your lovely comments with our colleagues and look forward to your next stay. Sincerely, Divya Quality Services

Oei L. L. Couples - 08/02/2019 AccorHotels certified review

All almost be perfect only little problem your hair dryer at room only function about 1 min.....this is make me grazy for my wet hair

Our hotel has responded to the review
Our hotel has responded to the review

Dear Oei Lie l., Thank you for your feedback. Please be assured that our team will do a proper check of the hairdryer and other amenities before releasing the rooms. Sincerely, Divya Quality Services

Patrick B. Couples - 08/02/2019 AccorHotels certified review
« Mixed »

The room and hotel presented well, however we had the following issues: - Bar Fridge was not working- we informed reception on day two of our stay and no action to fix the fridge occurred prior to our departure. - We tried to our food from the room menu (at approx 10.00pm 5/2/19) and the phone was not answered; we went across the road to Burger King to get a meal

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patrick , Thank you for your feedback. We’re sorry to hear that you were not promptly assisted with the bar fridge replacement. We will get our team to do a thorough check of the amenities before your next stay to prevent this from happening again. We’ve also informed our colleagues to make sure phones are attended to at all times. We hope to show you our true service values during your next visit. Sincerely, Divya Quality Services

Anonymous Business - 08/02/2019 AccorHotels certified review
« Satisfied »

Nice location good rooms overal satisfied

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ariek Wisnu W., We very much appreciate your comments regarding your stay at ibis Singapore on Bencoolen. It is always a pleasure to receive positive feedback and your kind comments will be shared with the rest of the team. Thank you again for sharing your experience, and we hope your next visit will be just as fantastic. Sincerely, Divya Quality Services

Mr B. Couples - 07/02/2019 AccorHotels certified review
« Mr & Mrs B. »

We had a great time and the room was very comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard B., We very much appreciate your comments regarding your stay at ibis Singapore on Bencoolen. It is always a pleasure to receive positive feedback and your kind comments will be shared with the rest of the team. Thank you again for sharing your experience, and we look forward to seeing you again soon. Sincerely, Divya Quality Services

Virgorini I. Solo - 07/02/2019 AccorHotels certified review
« Great Location and Friendly staff »

I was stay on Feb 3rd to 4th, for partially business and partially vacation trip. The hotel location is really strategic, just 5 min from Bencoolen MRT station, 15 min from Bugis MRT station and in-front of the hotel there are 2 shelter for bus stop with many bus routes. My Check in and Check out experience was very fast and delight, Ms Dash was very helpful and friendly. my Dining experience (even-tough there is hiccup) but was satisfying , Ms Fatimah was helpful and delight. It a new experience for me for the hotel asked their guest to care for the earth by loan them glass bottle that can be refill at the restaurant. The room was standard like other Ibis hotel that I stayed, clean and comfortable. The shortage is they didn't provide Halal Food, but as I see in the breakfast time many of the guest are Chinese or westerners, so maybe the Muslim guest is not that many.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Virgorini I., Thank you for your delightful feedback. We're really happy to hear that your stay with us has been so positive. Your lovely comments for Dash and Fathima will surely be shared with them. As our restaurant is not halal-certified, we are unable to serve halal dishes at the moment as all our dishes would be prepared in the same kitchen. We're so sorry for the inconvenience. However, do not hesitate to approach our colleagues who will be happy to share Halal-friendly dining options nearby, whether you're looking to have breakfast, lunch, dinner or supper. All of us hope to warmly welcome you again soon. Sincerely, Divya Quality Services

Dr S. P. Business - 05/02/2019 AccorHotels certified review
« satisfactory »

a porter to help with luggage ought to be there

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sarath P., Thank you for your feedback. We're sorry to share that the hotel does not offer porter service at the moment. Nevertheless, should you require any assistance with your baggage, our colleagues would still be delighted to help. All of us hope to see you again soon. Sincerely, Divya Quality Services

Nanjitn B. Families - 05/02/2019 AccorHotels certified review
« Ms »

Experience was very good. Staff are very helpful. Even the housekeeping lady was very kind i didnt get her name but shes indian. She greeted me with a smile and asked if i need anything.. very kind and hospitable lady.. kudos to her.. she really is an asset. except for the chinese lady petite shes also from the housekeeping.. no greetings straight face. But shes not a cleaner i think shes a housekeeping supervisor morning shift.. she has a clipboard with her, wearing black uniform with red scarf.. m not sure.. The room is okey though. Reception good as well and also the bellman who assisted us in weighing our luggage. Thank you. I want to comeback right away because its a very nice country to live in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stacy M., Thank you for your kind feedback. I believe the colleague you are referring to is Pushpa from our housekeeping team! Your lovely compliments will surely be shared with her as she would be happy to have made a difference in your stay. It's unfortunate that the sentiment wasn't consistent and we will surely share your feedback with the rest of the team to ensure all guests are served with warmth. On a brighter note, it's great to note that our front office colleagues looked after you well and that you cannot wait to return to sunny Singapore. We look forward to your next visit! Sincerely, Divya Quality Services

Velmurugan Business - 05/02/2019 AccorHotels certified review
« Convenient Location, clean atmosphere and excellent stay »

Supportive front desk executives, check-in process was quick, room was clean, breakfast was good, location was convenient, Bus/Metro services are close by.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Velmurugan P., We're happy to hear that everything went smoothly with the help of our colleagues. Your feedback will certainly be shared with them as it will encourage them to continue delighting our guests as they have so to you. All of us hope to see you again soon. Sincerely, Divya Quality Services

David B. Business - 05/02/2019 AccorHotels certified review
« Good business hotel »

Have stayed here many times. Everything just works well. Excellent staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David B., Thank you for being a fan of ibis Singapore on Bencoolen and for continuing to support us. It makes us so happy to know that you're always looked after well here and all of us hope to see you again soon for another fantastic experience. Sincerely, Divya Quality Services

Ir Couples - 05/02/2019 AccorHotels certified review
« Perfect location. »

The good thing with booking an Accor hotel is that you know what to expect. Chose the Ibis Bencoolen for its location, and it was the right decision, so convenient. Rooms a bit small but then its the Ibis, had to sacrifice space for location. Room was clean and we had a comfortable stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Irene R., Thank you for supporting the ibis brand and making us your choice of accommodation this time. We're happy to hear that your stay with us met expectations and you had an overall positive experience. All of us hope to see you again soon. Sincerely, Divya Quality Services

A C. Couples - 04/02/2019 AccorHotels certified review
« Clean room comfortable and nice »

Pleasant room clean and private No issues with check in and out, just that staff should smile more

Our hotel has responded to the review
Our hotel has responded to the review

Dear Choo A., We're happy to hear that your stay with us was more than satisfactory and the accommodation was clean and comfortable. Please be assured that your feedback on service has been duly noted and we look forward to warmly welcoming you again soon for your next visit. Sincerely, Divya Quality Services

Sanjiv K. Families - 03/02/2019 AccorHotels certified review

Comfortable and money worth

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sanjiv K., We very much appreciate your comments regarding your stay at ibis Singapore on Bencoolen. It is always a pleasure to receive positive feedback and your kind comments will surely be shared with the rest of our team. Thank you again for sharing your experience, and we hope your next visit will be just as fantastic. Sincerely, Divya Quality Services

Tim B. Couples - 03/02/2019 AccorHotels certified review
« Great place for Pre Cruise Hotel »

We love staying here before leaving on cruises. It is close to Little India and hawker stalls. We love the soda water.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Timothy B., We very much appreciate your comments regarding your stay at the Singapore on Bencoolen. It is always a pleasure to receive positive feedback and your kind comments will be shared with the rest of the team. All of us hope to see you again soon. Sincerely, Divya Quality Services.

Sri P. Business - 02/02/2019 AccorHotels certified review
« Mrs »

very improving since the last time I stayed at Ibis Bencoolen couple years ago.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sri P. Dewi Putera S., We very much appreciate your comments regarding your stay at ibis Singapore on Bencoolen. It is always a pleasure to receive positive feedback and your kind comments will surely be shared with the rest of our team. Thank you again for sharing your experience, and we hope your next visit will be just as fantastic. Sincerely, Divya Quality Services

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