Hotel - ibis Singapore on Bencoolen
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Singapore on Bencoolen Hotel

Our hotels AccorHotels
4.0/5 6,710 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
    • French
    • Russian
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying, Nearby)
    • Laundromat (Paying)
    • Shoe shine machine
  • Currency exchange

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 3 meeting room(s)
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Congress centre

SINGAPORE EXPO16 km / 9.94 mi SUNTEC CITY3 km / 1.86 mi

Your meetings and events

The three meeting rooms feature high grade audiovisual equipment and can host a variety of configuration accommodating up to 80 persons.Meet & Stay Package: Looking for a meeting space with a competitive rate without compromising on quality? Enjoy 20% off your entire Meet & Stay package at ibis Bencoolen!Celebration Package: Planning to celebrate a significant occasion? Our event team can cater to your celebration needs. Send your enquiry to h6657-SL3@accor.com

ibis Singapore on Bencoolen Meeting Room 6 photos
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
HIBISCUS 56 m2 2.4 m 50 24 24 24 30
JASMINE 104 m2 3.6 m 84 34 40 36 60
ORCHID 31 m2 3 m 0 0 12 0 0
    • Screen
    • Flipchart
    • Soundproof
    • Meeting room
    • Lectern
    • Day light
    • WiFi access
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

The new Sweetbed by ibis bedding offers you the ultimate in sleeping comfort by providing bedding that is wonderfully comfortable on every level: microfiber pillows and bolsters, soft large duvet and comfy topper.

  • 538 rooms
  • 504 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 29 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating Based on 14,074 reviews

Our guest reviews for ibis Singapore on Bencoolen

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 6,710 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Victor Couples - 19/02/2018
« Expected »

Check in was quick, and the desk explained to us the details regarding keycards and additional EZ link well. During the stay we felt that the room service either came at a time that we weren't ready, or it did not come at all after a certain timing in the afternoon. Towels were not changed as quickly and because it was cold, they started becoming rather smelly. The size of the room was pleasant enough.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr O., We very much appreciate your comments regarding your stay at the ibis Singapore on Bencoolen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Syed Ubhaidilla Front Office Manager

AccorHotels certified review
O. K. C. Couples - 19/02/2018

Clean friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms O., We very much appreciate your comments regarding your stay at the ibis Singapore on Bencoolen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Syed Ubhaidilla Front Office Manager

AccorHotels certified review
Alvin W. Business - 19/02/2018

The room is clean and comfortable! The staff at the express check in counter is nice!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr W., We very much appreciate your comments regarding your stay at the ibis Singapore on Bencoolen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Syed Ubhaidilla Front Office Manager

AccorHotels certified review
Lucky Couples - 19/02/2018

- Fast check in and check out - Room clean - The front officer are very kind and helpful - I lost my earing and I've got the news about my lost item very quick by email.....Well done!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms K., We very much appreciate your comments regarding your stay at the ibis Singapore on Bencoolen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Syed Ubhaidilla Front Office Manager

AccorHotels certified review
Chris Friends - 18/02/2018
« C B. »

Good location. Excellent breakfast catering for all nationalities. Rooms small but had everything we required. We did have a problem and raised it at reception the Manager spoke to us and soon rectified it and took a further step which we greatly appreciated. He is an asset to the Hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B., We very much appreciate your comments regarding your stay at the ibis Singapore on Bencoolen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Syed Ubhaidilla Front Office Manager

AccorHotels certified review
Timmer Couples - 18/02/2018
« Very central locatin »

We loved our stay at the Ibis! Centrally located and many nice features.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B., We very much appreciate your comments regarding your stay at the ibis Singapore on Bencoolen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Syed Ubhaidilla Front Office Manager

AccorHotels certified review
Ree Couples - 18/02/2018
« Value for money »

good service. good spread at breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms R., We very much appreciate your comments regarding your stay at the ibis Singapore on Bencoolen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Syed Ubhaidilla Front Office Manager

AccorHotels certified review
Kim Solo - 18/02/2018
« friendly and helpful staffs »

Very friendly and helpful staffs behind the counter and at the front door. I requested higher floor to avoid noises and I got the very top one (16th)! I asked for directions, the staff at the front gave me very clear directions! Very happy with everything!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms D., We very much appreciate your comments regarding your stay at the ibis Singapore on Bencoolen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Syed Ubhaidilla Front Office Manager

AccorHotels certified review
Ilham F. Business - 16/02/2018

require more halal food in the breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pak Ilham, We very much appreciate your comments regarding your stay at the ibis Singapore on Bencoolen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Syed Ubhaidilla Front Office Manager

AccorHotels certified review
Gaurav G. Families - 15/02/2018
« Superb »

Always happy to stay at IBIS.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr G., We very much appreciate your comments regarding your stay at the ibis Singapore on Bencoolen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Syed Ubhaidilla Front Office Manager

AccorHotels certified review
Petteri Couples - 14/02/2018
« Good location, excellent breakfast, friendly staff, free wifi. »

Friendly check-in staff gave a nice room on 15th floor, with extended check-out time. The breakfast in this hotel is always excellent with plenty of choices. The free wifi works fine everywhere in the hotel. Ibis Bencoolen's location is also great. One can walk to many sights and there are MRT stations nearby.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr K., We very much appreciate your comments regarding your stay at the ibis Singapore on Bencoolen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Syed Ubhaidilla Front Office Manager

AccorHotels certified review
Natalie L. Business - 14/02/2018
« Very agreeable stay »

Stay was very nice. Great staff at the hotel. Breakfast choices are great. Event team was great. Vicky at restaurant / event team is outstanding. Thank you very much Negatives: air con in the room is a bit noisy. Housekeeping could be improved. Edges and corner were a bit overlooked, but all in all okay I was a bit disappointed, that I received no points for this stay to my Accor account, because it was booked by a third party website. Very disappointing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms L., We very much appreciate your comments regarding your stay at the ibis Singapore on Bencoolen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Syed Ubhaidilla Front Office Manager

AccorHotels certified review
Choon L. Families - 14/02/2018
« good »

very satisfied

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr L., We very much appreciate your comments regarding your stay at the ibis Singapore on Bencoolen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Syed Ubhaidilla Front Office Manager

AccorHotels certified review
Laurent Business - 14/02/2018
« Good location but really small room »

I like the central easy location of this Ibis, good breakfast but rooms are really very small, not even easy to open 2 big suitcases... maybe i will try the Mercure not far next time, just to have a bite more space

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr D., We very much appreciate your comments regarding your stay at the ibis Singapore on Bencoolen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Syed Ubhaidilla Front Office Manager

AccorHotels certified review
A. O. Couples - 14/02/2018
« Good »

I njoy the stay here

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr A., We very much appreciate your comments regarding your stay at the ibis Singapore on Bencoolen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Syed Ubhaidilla Front Office Manager

AccorHotels certified review
Zaini Couples - 13/02/2018
« Nice surprise for my wife birthday....they go extra miles for us »

Tyvm for the fabulous gift for my wife birthday......

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., We very much appreciate your comments regarding your stay at the ibis Singapore on Bencoolen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Syed Ubhaidilla Front Office Manager

AccorHotels certified review
Erwin S. Business - 13/02/2018
« Best and Convenient Hotel (Especially if you are vegetarian) »

Ibis Bencoleen always be my 1st choice everytime visit singapore. It's location are very strategic to public transport (Bus/MRT) and near to china town. Especially I'm a vegetarian and the location is very friendly for me. It has 20 over Vegetarian restaurat surrounding the hotels. The staff, Room cleanlines is very good. The only concern me is the Price which keep increase and become overrated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pak Erwin, We very much appreciate your comments regarding your stay at the ibis Singapore on Bencoolen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Syed Ubhaidilla Front Office Manager

AccorHotels certified review
Micky Business - 13/02/2018
« fine »

everything was good, good location small but clean and well equipped room, polite and helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr L., We very much appreciate your comments regarding your stay at the ibis Singapore on Bencoolen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Syed Ubhaidilla Front Office Manager

AccorHotels certified review
Kunal S. Business - 13/02/2018
« Nothing to complain but nothing to be delighted as wel »

Basic amenities and basic room facilities I didn’t find this to be a good value for money Satisfactory bits: - clean and tidy room Things to be improved : - low on carpet area and personal space. Rooms are very small - No water bottles, not even at this price !!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., Thank you for taking the time to tell us about your experience at the ibis Singapore on Bencoolen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Syed Ubhaidilla Front Office Manager

AccorHotels certified review
Nagaraju N. Business - 12/02/2018
« Very Nice & Pleasant »

Good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr N., We very much appreciate your comments regarding your stay at the ibis Singapore on Bencoolen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Syed Ubhaidilla Front Office Manager

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