Hotel - Mercure Maceio Pajucara Hotel
Mercure Hotel Mercure Hotel

Mercure Maceio Pajucara Hotel

4.0/5 1,344 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private enclosed outdoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • Portuguese
  • Early check-in/Late check-out
    • Early Check in from 9AM (Paying)
    • Late check-out up to 3pm (Paying)
  • Shoe shine machine

Leisure and activities

  • Pool
  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:00-03:00
    • Opening hours : Week-end 19:00-03:00

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

AMBEV7 km / 4.35 mi ELETROBRAS12 km / 7.46 mi PETROBRAS3 km / 1.86 mi UNILEVER19 km / 11.81 mi
BRASKEN6 km / 3.73 mi NESTLE18 km / 11.19 mi SOCÔCO8 km / 4.97 mi

Congress centre

CENTRO RUTH CARDOSO2 km / 1.24 mi

Your meetings and events

Mercure Maceio Pajucara Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
Guerreiros Alagoanos 40 m2 0 m 0 0 0 0 30
    • Flipchart
    • Screen
    • Audio and video equipment
    • Day light
    • WIFI access
    • Syndicate rooms
    • Airconditioned meeting room
    • Overhead projector
    • Kitchen & restnt hire available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 116 rooms

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 6,013 reviews

Our guest reviews for
Mercure Maceio Pajucara Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,344 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Na Families - 14/05/2019 AccorHotels certified review
« Very good »

Nice rooms, very good breakfast and excellent service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Natalia Andrea Grenci A., We very much appreciate your comments regarding your stay at the Mercure Maceio Pajucara Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thais Pradella Gerente Geral

Milton Business - 06/05/2019 AccorHotels certified review
« good »

good location. Only problem my points ate reward club were not credited at my account

Our hotel has responded to the review
Our hotel has responded to the review

Dear Milton Marinho S., We very much appreciate your comments regarding your stay at the Mercure Maceio Pajucara Hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thais Pradella Gerente Geral

Hernan Families - 02/05/2019 AccorHotels certified review
« excellent hotel, loved staying at mercure pajucara! »

we enjoyed the hotel, and the staff was attentive and warm.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hernan Carlos P., We very much appreciate your comments regarding your stay at the Mercure Maceio Pajucara Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thais Pradella Gerente Geral

Claudia Business - 15/04/2019 AccorHotels certified review

Esperava mais...

Our hotel has responded to the review
Our hotel has responded to the review

Prezada Sra. Claudia M., boa tarde! Agradecemos a avaliação e comentários. Esperamos revê-lo em um futuro próximo. Atenciosamente, Thais Pradella Gerente Geral

Sergio S. B. D. F. Families - 23/03/2019 AccorHotels certified review

ambiente co forgavel sevursnca

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Sergio f., boa noite! Agradecemos a avaliação e comentários. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço excelente. Esperamos revê-lo em um futuro próximo. Atenciosamente, Thais Pradella Gerente Geral

Anonymous Couples - 28/02/2019 AccorHotels certified review

Internet pessima,canais da TV horrivel

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Laert N., boa tarde! Agradecemos a avaliação e comentários. No Mercure, procuramos fornecer um serviço de alto nível a cada um de nossos clientes, por isso seu feedback é muito importante para nós. Esteja certo de que estamos tomando medidas apropriadas para lidar com os problema relatados. Esperamos revê-lo em um futuro próximo. Atenciosamente, Thais Pradella Gerente Geral

Seb Couples - 12/02/2019 AccorHotels certified review
« Fantastic moments in Maceio »

It was an amazing journey with your employees. Great breakfast, unforgettable location and a good room. Nice internet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Sebastian B., good afternoon! We appreciate feedback and comments. Your satisfaction is a better reward for our partners who work daily to provide excellent service. We hope to return to the future. Regards, Thais Pradella General manager

Kira Business - 05/02/2019 AccorHotels certified review
« nice place »

good as expected

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Lucas Quaresma, boa tarde! Agradecemos a avaliação e comentários. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço excelente. Esperamos revê-lo em um futuro próximo. Atenciosamente, Thais Pradella Gerente Geral

Anonymous Business - 03/02/2019 AccorHotels certified review

Lack of fitness center ! The equipments of what should be a fitness center are located at the outsourced Parkin lot of the hotel without out any kind of health conditions to exercise.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Aloisio P., good afternoon! We appreciate feedback and comments. Your satisfaction is a better reward for our partners who work daily to provide excellent service. We hope to return to the future. Regards, Maycon Gonçalves Coordenador de recepção

Antonio C. M. Business - 06/12/2018 AccorHotels certified review
« Good »

Was good

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Antonio M., boa tarde! Agradecemos a avaliação e comentários. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço excelente. Esperamos revê-lo em um futuro próximo. Atenciosamente, Thais Pradella Gerente Geral

Lucas H. Business - 11/11/2018 AccorHotels certified review
« Great people! Old structure »

Great people helping us in the hotel, but it needs to improve the structure.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Lucas A., boa noite! Agradecemos que tenha nos avaliado no seguimento da sua estada no Mercure Maceió Pajuçara. Não deixaremos de partilhar os seus comentários com toda a equipe e de trabalharmos com os pontos avaliados. Sua opinião é muito importante para sempre alcançarmos nosso objetivo que é a satisfação plena dos nossos clientes. Esperamos revê-lo em um futuro próximo. Atenciosamente, Thais Pradella Gerente Geral

Anonymous Business - 30/10/2018 AccorHotels certified review
« amazing »

everything was perfect, nice staff, beautiful room view, comfort room, clean sheet, nice and convenient location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Consuelo G., good night! We very much appreciate your comments regarding your stay at the Mercure Maceio Pajucara Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thais Pradella Gerente Geral

Angela E. Families - 24/09/2018 AccorHotels certified review
« Too noisy and loudy »

The rooms should be better soundproofed. Unhappily I had to listen to everything that the host couple was doing next. On saturday morning they had works with drill, unacceptable for a hotel where you search peace

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Angela E., good evening! Thanks for the rating and feedback. I'm sorry that we are not meeting your expectations, at Mercure we try to provide a high level of service to each of our clients We hope to see you again in the near future. Regards, Thais Pradella General manager

Josué R. A. Families - 17/09/2018 AccorHotels certified review

EXECELETE

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Josué A., bom dia! Agradecemos a avaliação e comentários. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço excelente. Esperamos revê-lo em um futuro próximo. Atenciosamente, Thais Pradella Gerente Geral

Ricardo Couples - 25/07/2018 AccorHotels certified review
« Mercure Maceió »

Excelente

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Ricardo, boa noite! Agradecemos a avaliação e comentários. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço excelente. Esperamos revê-lo em um futuro próximo. Atenciosamente, Thais Pradella Gerente Geral

Alan Business - 21/05/2018 AccorHotels certified review

Recomendo sempre!

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Alan A., boa tarde! Agradecemos a avaliação e comentário. Esperamos revê-lo em um futuro próximo. Atenciosamente, Thais Pradella

Renato D. Couples - 08/04/2018 AccorHotels certified review
« High cost for low quality, rely only on the name, avoid stay in this hotel during your stay in Maceio »

Car parking and breakfast too expensive, freeze was doing strong noise and nobody replaced. They did no provide additional sheets also employe almost changed me a breakfast without have it. Not good cleaning on arrival an towers dark as well. Too expensive for such bad quality

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Renato D., boa noite! Agradecemos por nos contar sobre sua experiência no Mercure Maceió Pajuçara. Sentimos muito não termos correspondido ás suas expectativas. No Mercure, procuramos fornecer um serviço de alto nível a cada um de nossos clientes; por isso seu feedback é muito importante para nós. Agradecemos que tenha nos contado seus problemas e esperamos que nos dê a oportunidade de melhor servi-lo em um futuro próximo. Atenciosamente, Thais Pradella Gerente Geral

Rosana L. Couples - 24/03/2018 AccorHotels certified review
« Otima estadia. »

Otima, estadia ....

Our hotel has responded to the review
Our hotel has responded to the review

Prezada Sra. Rosana l., boa tarde! Agradecemos que tenha nos avaliado no seguimento da sua estada no Mercure Maceió Pajuçara. Não deixaremos de partilhar os seus comentários com toda a equipe . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço exemplar. Esperamos revê-la em um futuro próximo. Atenciosamente, Thais Pradella Gerente Geral

Susana Couples - 20/03/2018 AccorHotels certified review
« A nice hotel »

The hotel is perfectly located just across from the beach and in the best area of Maceio. Very comfortable room but we did not have the room made twice, which was not good. Varied and complete breakfast. The people were very friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susana, good night! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thais Pradella Gerente Geral

Couples - 26/02/2018 TripAdvisor review
« very good and reliable hotel »

cleanliness good, breakfast great and diversified, excellent location, super recommend, experience was very good, staff very polite and helpful, I will be back for sure.Maceió is a wonderful place to spend honeymoon.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your consideration of your stay at Mercure Maceió Pajuçara.   We will not fail to share your comments with the entire team. Your satisfaction is the best reward for our employees who work every day to provide you with an exemplary service. We hope to see you again in the near future. Regards, Thais Pradella General manager

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