Hotel - ibis Cotonou
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Cotonou Hotel

3.5/5 237 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • APT INT COTONOU
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • Business center with support staff
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Congress centre

CTR INT CONFERENCE0.5 km / 0.31 mi

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 101 rooms
  • 74 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • Baby bed
    • Pulse air
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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3.9/5 AccorHotels Rating 896 reviews

Our guest reviews for
ibis Cotonou

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 237 reviews
Innocent Business - 02/09/2019 AccorHotels review
« I enjoyed the time spend at your hotel »

I enjoyed the time spent there, people there were good at welcoming guests and serving them but I would like to recommend to add people speaking English because sometimes communication can be a barrier for a hotel which accommodates guests from different areas. So far we appreciate the current ones. Regards

Jean J. Business - 26/08/2019 AccorHotels review
« Good staff and services »

The staff are very sympathetic and the service is good as well

G. J. Business - 23/08/2019 AccorHotels review
« Too small room »

Too small room not fit with the price

Daniel Business - 30/07/2019 AccorHotels review
« Nice rooms, extremely friendly and helpful staff, just a very small food menu that lacks variety »

Nice rooms, extremely friendly and helpful staff, just a very small food menu that lacks variety. My biggest problem was the "massage girls" coming to the lobby at night, harassing the clients

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Daniel, Firstly we would like to thank you for choosing our IBIS Cotonou hotel and for the review you shared on Trustyou, all of your kind words about your stay with us are great to hear. We take note of your remark about the harassment by the "massage girls", and can assure you that the necessary steps are taken. Looking forward to welcoming you again at IBIS Cotonou. Yours sincerely. Eric HOUOT General Manager

Sara J. Solo - 29/07/2019 AccorHotels review
« Perfect »

Very nice staff and perfect place

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs J., We thank you for your comments regarding your stay at IBIS Cotonou. It is a great pleasure to receive such compliments and note. We will, for sure share these comments with our team. Your satisfaction is the best reward for us as we work day after day to offer impeccable service. Looking forward to welcoming you again at IBIS Cotonou. Yours sincerely. Eric HOUOT General Manager

O. P. Business - 23/07/2019 AccorHotels review
« Mr. »

Nice and beautiful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr O. P., We thank you for your comments regarding your stay at IBIS Cotonou. It is a great pleasure to receive such compliments and note. We will, for sure share these comments with our team. Your satisfaction is the best reward for us as we work day after day to offer impeccable service. Looking forward to welcoming you again at IBIS Cotonou. Yours sincerely. Eric HOUOT General Manager

Joel L. Business - 15/07/2019 AccorHotels review
« Adequate accomodations, great food. »

Had supper the evening I arrived and Breakfast the next morning. Both were excellent. Food was great and service was great. Room was clean but small. Shower had no hot water, and poor water pressure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr L., Thank you again for your visit and constructive critics about the hot water and the water pressure, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance. We sincerely apologize. We are looking forward to welcoming you again at IBIS Cotonou. Yours sincerely. Eric HOUOT General manager

Nathalie G. Business - 30/06/2019 AccorHotels review
« Toilet was dirty. »

Toilet was not enough clean it was really dirty. A big effort is attended

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs G., Thank you again for your visit and constructive critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance We take note of your remark about the toilet. We sincerely apologize. We are looking forward to welcoming you again at IBIS Cotonou. Yours sincerely. Eric HOUOT General manager

Marian C. Business - 26/06/2019 AccorHotels review
« Nice time spent there, very good service. »

A brief but pleasant stay, clean hotel, professional and kind personnel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr C., Thank you for sharing your feedback on your recent experience among us, our main goal being to ensure we keep on delivering unforgettable experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics Looking forward to welcoming you again at IBIS Cotonou. Yours sincerely. Eric HOUOT General Manager

K. B. Business - 22/06/2019 AccorHotels review
« Service was ordinary and doesn't match the quality of service delivery received in Accra and Nairobi. »

1. The food wasn't good enough. 2. Also, left overs from the launch buffet was carried forward to the evening buffet without any changes. For a guest that lives in your suites who relies solely on your meals, its disappointing. 3. The staff lack the wow factor in service delivery.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr b., Thank you again for your visit and constructive critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance We take note of your remark about the restauration and can assure you that the necessary steps are taken to improve the quality of services rendered. We sincerely apologize. We are looking forward to welcoming you again at IBIS Cotonou. Yours sincerely. Eric HOUOT General manager

Constantin Y. Business - 21/06/2019 AccorHotels review
« VERY GOOD »

1. SECURITY, 2. FOOD, 3. GOOD BREAKFAST, 4. INTERNET

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Y., We thank you for your comments regarding your stay at IBIS Cotonou. It is a great pleasure to receive such compliments and note. We will, for sure share these comments with our team. Your satisfaction is the best reward for us as we work day after day to offer impeccable service. Looking forward to welcoming you again at IBIS Cotonou. Yours sincerely. Eric HOUOT General Manager

Chris Business - 20/06/2019 AccorHotels review
« Meh »

close to airport, small rooms, extremely overpriced food - insultingly so.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr MEH, We have received your comments regarding your last stay in IBIS Cotonou. We are eager to provide the best quality of service. Therefore your opinion is very valuable. We have noted your comments, which will allow us to improve our services. We regret not being able to meet your expectations at every point during your stay at IBIS Cotonou. We sincerely apologize. We are looking forward to welcoming you again at IBIS Cotonou. Yours sincerely. Eric HOUOT General manager

B. F. Business - 09/06/2019 AccorHotels review
« No Sport space and no swimming pool »

No Sport space and no swimming pool , even garden space

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B., Thank you again for your visit and constructive critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance We take note of your remark about the sport space and swimming pool who will be available soon after the Novotel renovation. We sincerely apologize. We are looking forward to welcoming you again at IBIS Cotonou. Yours sincerely. Eric HOUOT General manager

Degoule G. Business - 01/06/2019 AccorHotels review
« Good »

I really appreciate the room, the breakfast and the reception team

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr G., Thank you for sharing your feedback on your recent experience among us, our main goal being to ensure we keep on delivering unforgettable experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics Looking forward to welcoming you again at IBIS Cotonou. Yours sincerely. Eric HOUOT General Manager

Anonymous Business - 26/05/2019 AccorHotels review
« Satisfactory »

Here are some aspects that I enjoyed: Warm, friendly, responsive, and welcoming staff. Food is delicious and accommodates varying needs. Three things to improve: 1. The elevator closes too quickly. It's an inconvenience. 2. The air conditioning in the room didn't keep it cool enough. 3. Perhaps, the rooms need an upgrade. There is only one electric plug to use. For someone using multiple devices, it can be insufficient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Firstly we would like to thank you for choosing our IBIS Cotonou hotel and for the review you shared on Trustyou, all of your kind words about your stay with us are great to hear. Looking forward to welcoming you again at IBIS Cotonou. Yours sincerely. Eric HOUOT General Manager

Sheriff B. Friends - 20/05/2019 AccorHotels review
« Average. »

The TV channels is prodominantly french languages. NO ENGLISH. The WIFI only work a night. No explanation was tendered.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B., Thank you again for your visit and constructive critics about the TV channel and the WIFI, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance We sincerely apologize. We are looking forward to welcoming you again at IBIS Cotonou. Yours sincerely. Eric HOUOT General manager

Saadi K. Business - 19/05/2019 AccorHotels review
« Pleasant stay »

Good stay if looking for a clean bed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear K., Firstly we would like to thank you for choosing our IBIS Cotonou hotel and for the review you shared on Trustyou, all of your kind words about your stay with us are great to hear. Looking forward to welcoming you again at IBIS Cotonou. Yours sincerely. Eric HOUOT General Manager

Anonymous Business - 13/05/2019 AccorHotels review

Air conditioner wasn’t working so room wasn’t cool. TV was old and room was smaller than expected.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We thank you for your comments regarding your stay at IBIS Cotonou. We take note of yours remarks about the air conditioner and can assure you that the necessary steps are taken to improve the quality. For the room size, it’s international Ibis standard. We sincerely apologize. We are looking forward to welcoming you again at IBIS Cotonou. Yours sincerely. Eric HOUOT General manager

Bob M. Business - 11/05/2019 AccorHotels review
« Good experience »

Dutiful staff and clean environment

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M., Firstly we would like to thank you for choosing our IBIS Cotonou hotel and for the review you shared on Trustyou, all of your kind words about your stay with us are great to hear. Looking forward to welcoming you again at IBIS Cotonou. Yours sincerely. Eric HOUOT General Manager

Mr J. S. Business - 11/05/2019 AccorHotels review
« Mr jaco s. »

It was shap shap

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr JACO, Firstly we would like to thank you for choosing our IBIS Cotonou hotel and for the review you shared on Trustyou, all of your kind words about your stay with us are great to hear. Looking forward to welcoming you again at IBIS Cotonou. Yours sincerely. Eric HOUOT General Manager

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