Hotel - Novotel Hyderabad Airport
Novotel Hotel Novotel Hotel

Novotel Hyderabad Airport Hotel

4.5/5 3,240 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • RAJIV GANDHI INTL AIRPORT
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing
    • Overnight shoe shine
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon (Paying)
    • Gift shop/newspaper shop (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
  • Outdoor playground for children
  • Outdoor tennis court  (Nearby)
  • Other sports activities
    • Bike rack facilities
    • Basketball facilities
    • Billiards/Snooker (Nearby)
    • Darts
    • Table tennis
    • Volley ball facilities

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 17 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

AGHA KHAN4.9 km / 3.04 mi DU PONT33.4 km / 20.75 mi GOOGLE25 km / 15.54 mi HSBC25 km / 15.54 mi ORACLE25 km / 15.54 mi TATA SIKOSCY25 km / 15.53 mi UBS25 km / 15.54 mi
DELOITTE25 km / 15.54 mi FRANKLE TEMPLETON25 km / 15.54 mi HCL36.9 km / 22.93 mi MICROSOFT25 km / 15.54 mi P & G35.9 km / 22.31 mi TCS35 km / 21.75 mi WIPRO38.9 km / 24.17 mi

Exhibition and convention centre

HYDERABAD CONV CNTR30 km / 18.64 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Hyderabad Airport Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
GARDEN TERRACE 453 m2 0 m 0 0 0 0 40
POOLSIDE LAWNS 0 m2 0 m 80 0 0 0 0
SHAMSHABAD 418 m2 5 m 450 70 28 240 240
BOULDER 2 46 m2 3 m 0 14 14 0 0
BOULDER 3 36 m2 3 m 0 8 8 0 0
BOULDER 4 14 m2 3 m 0 4 4 0 0
BOULDER 5 18 m2 3 m 0 6 6 0 0
BOULDERS 1 50 m2 3 m 0 18 18 0 0
HYDERABAD I 129 m2 5 m 80 40 28 60 60
HYDERABAD I & II 273 m2 5 m 270 70 48 135 150
HYDERABAD I, II & III 418 m2 5 m 450 110 0 240 240
HYDERABAD II 129 m2 5 m 80 40 28 60 60
HYDERABAD III 129 m2 5 m 80 40 28 60 60
SHAMSHABAD I 129 m2 5 m 80 40 28 60 60
SHAMSHABAD I & II 418 m2 5 m 450 0 0 240 240
SHAMSHABAD II 273 m2 5 m 270 70 48 135 150
THE VENUE 4,738 m2 0 m 0 0 0 0 2000
    • Screen
    • Flipchart
    • Soundproof
    • TV with VCR
    • Meeting room
    • Videoconferencing
    • Audio and video equipment
    • Video camera
    • Podium
    • Lectern
    • Day light
    • Slide projector
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • WIFI access
    • High speed transmission line
    • Wedding ceremony
    • Wedding co-ordinator
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 289 rooms
  • 273 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 14 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • Direct dial telephone
    • Telephone in bathroom
    • Baby bed
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • WIFI in your room
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Our guest reviews for Novotel Hyderabad Airport

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 3,240 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Venture40886812603 Business - 07/11/2018 TripAdvisor review
« This is probably the top 5 WORST hotel stays for me. I am platinum on Marriott and Hilton. »

Mattress quality was so bad that they must have picked it up from garbage or salvation army dump. Stayed in room 417. Coffee cups with stains, coffeeSpoons with gooy stiff, lipstick mark on mirror. Unbelievably bad!!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We sincerely thank you for considering Novotel Hyderabad Airport for your stay in Hyderabad. We sincerely regret the inconvenience caused to you during your recent stay with us. Our guests’ satisfaction is paramount for us and your experience is honestly not reflective of the usually high service standards that we pride ourselves for. Trust my colleague Namrata has personally connected with you and addressed your concern. I assure you that we have taken careful note of your feedback and immediate remedial measures have been introduced to ensure that such experiences are never repeated. We humbly request you to not let this experience mar your opinion about our services and give us another opportunity to serve you better. We also request you to kindly connect with us on h6687-fo@accor.com for any further requests and we will indeed do our best to assist. Please accept our sincere apologies once again and we look forward to welcoming you back at ‘Novotel Hyderabad Airport’. Feel Welcome Ravi Khubchandani

Family - 04/11/2018 TripAdvisor review
« Condition of the room »

The wooden floor has dirty strains, mattresses are pretty old and sinking, linens are not washed well and it smells horrible, Aircons not working properly, this property needs an over all renovation soon

Our hotel has responded to the review
Our hotel has responded to the review

Dear Srinivasan R, We sincerely thank you for considering Novotel Hyderabad Airport for your stay in Hyderabad. We sincerely regret the inconvenience caused to you during your recent stay with us. Our guests’ satisfaction is paramount for us and your experience is honestly not reflective of the usually high service standards that we pride ourselves for. Trust my colleague Namrata has personally connected with you and addressed your concern. I assure you that we have taken careful note of your feedback and immediate remedial measures have been introduced to ensure that such experiences are never repeated. We humbly request you to not let this experience mar your opinion about our services and give us another opportunity to serve you better. We also request you to kindly connect with us on h6687-fo@accor.com for any further requests and we will indeed do our best to assist. Please accept our sincere apologies once again and we look forward to welcoming you back at ‘Novotel Hyderabad Airport’. Feel Welcome Ravi Khubchandani

Couples - 17/09/2018 TripAdvisor review
« Novotel Airport Hyderabad »

Great experience. Every thing went well and as planner. Rooms were clean and the atmosphere was great. Only suggestion would be while booking room there it should have mentioned that the stay was without including breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear catluri, We truly appreciate your feedback on your recent stay with us at Novotel Hyderabad Airport. We are delighted to that you thoroughly enjoyed your stay. We have taken sincere note of your feedback regarding breakfast inclusion; we do try our best to be most transparent with the inclusions of our rooms and do regret that you did not find the information to be transparent enough. We hope to have more opportunities in the future to provide you with even more pleasant experiences. Feel Welcome Ravi Khubchandani

ArunGupta15 Couples - 02/08/2018 TripAdvisor review
« Excellent Property »

We had stayed for two nights and the experience was very good. The staff was very good and courteous. Check in was a bit slow. Cleanliness up to the mark. Breakfast was very good. In short a excellent stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ArunGupta15, We truly appreciate your generous feedback on your recent stay with us at Novotel Hyderabad Airport. We are delighted to know that you thoroughly enjoyed your stay and that you were pleased with the exemplary services provided by our courteous team. We look forward to welcome you back for many more comfortable stays. Feel Welcome Ravi Khubchandani

Couples - 29/05/2018 TripAdvisor review
« Excellent stay »

We were warmly welcomed by the hotel staff and we were taken care of. So peaceful environment, best place to stay at. Ms.Saswati's hospitality & assistance was just great. Loved our stay. Highly recommended.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 7kishore7, We are delighted to hear that you truly enjoyed our warm and welcoming hospitality during your recent stay with us at Novotel Hyderabad Airport. We shall certainly share your kind appreciation with Saswati and the entire team. We look forward to welcome you back for many more comfortable and relaxing experiences. Feel Welcome Ravi Khubchandani

Friends getaway - 28/03/2018 TripAdvisor review
« Excellent Customer Service »

We stayed for one night (20th March) and I have to say the service we got in the 'brasserie' was excellent. The waiter and the chef were excellent - my only disappointment is that I can't remember their names! For them alone we would return. Room etc excellent - recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian M, Thank you for your generous appreciation of our services and the team. We shall certainly be sharing your kind words with our entire team! We hope you will provide us with more opportunities to create many more memorable experiences for you! Feel Welcome Ravi Khubchandani

patash777 Solo travel - 25/03/2018 TripAdvisor review
« Very Pleasant Stay »

Good environment, excellent food & breakfast lay out. Adorable services Serene & very quite place helps people to unwind & have great thinking. A must visit for thinkers , writers, management consultants & weekend lovers. Being away from City's hustle bustle makes it an ideal leisure place.

Our hotel has responded to the review
Our hotel has responded to the review

Dear patash777, Thank you for your generous appreciation of our services and the team. We shall certainly be sharing your kind words with our entire team! We hope you will provide us with more opportunities to create many more memorable experiences for you! Feel Welcome Ravi Khubchandani

ChetNik123 Couples - 08/02/2018 TripAdvisor review
« Double charged »

Hotel was OK - modern/ convenient airport hotel. On departure check out was chaotic - wasn't clear what I was being charged and didn't receive any invoice for room charge. Subsequently turned out double charged. Five emails later and having to send them copies of documents twice - I was partially refunded one month later but still out of pocket.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ChetNik123, We sincerely thank you for considering Novotel Hyderabad Airport for your stay in Hyderabad. We deeply regret the inconvenience caused to you due to the double charge on your credit card. We take great pride in our courteous and ethical approach towards our guests and the issue experienced by you is an unintentional error. Trust my colleague Vijay has personally connected with you and addressed your concern. We have taken careful note of your feedback and will make sincere efforts to be furnish transparent, prompt and courteous services to our guests at all times. We humbly request you to not let this experience mar your opinion about our services and give us another opportunity to serve you better. We also request you to kindly connect with us on h6687-fo@accor.com for any further requests and we will indeed do our best to assist. Please accept our sincere apologies once again and we look forward to welcoming you back at ‘Novotel Hyderabad Airport’. Feel Welcome Ravi Khubchandani

Couples - 31/01/2018 TripAdvisor review
« Brand spanking new »

This newly opened hotel has lovely rooms, good mattresses and crisp bed linen. The en suite bathrooms are lovely, and the showers are powerful. The staff are highly motivated, well trained, v friendy and helpful. Food is great too. I is 500m frm the airport. Could not be faukted and represents excellent value for money..

Our hotel has responded to the review
Our hotel has responded to the review

Dear George L, We truly appreciate your generous feedback on your recent stay with us at Novotel Hyderabad Airport. We are delighted to know that you were pleased with our rooms, location and the services extended by our courteous team. We shall certainly convey your kind appreciation with the entire team. We hope to welcome you back to the hotel soon and create more memorable experiences during your future visits. Feel Welcome Ravi Khubchandani

Y9485FKmarkh Business - 29/01/2018 TripAdvisor review
« Meets the need »

Check in process is antiquated and takes too long . Breakfast starts far too late for many who have early flights. Quiet and clean rooms, and a nice dinner experience helped the overall rating. Necessity reigns, not choice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Y9485FKmarkh, We thank you for considering Novotel Hyderabad Airport for your recent stay in Hyderabad and for your detailed feedback. We have taken sincere note of your concerns and deeply regret the inconvenience caused to you. We take great pride in our service standards; your experience unfortunately is not reflective of the same. We humbly request you to not let this experience mar your opinion about our services and give us another opportunity to serve you better. We also thank you for your kind appreciation about the food and the rooms. We look forward to welcoming you back at Novotel Hyderabad Airport for a more pleasant stay. Feel Welcome Ravi Khubchandani

PLU_007 Business - 28/01/2018 TripAdvisor review
« A novel Novotel experience »

A great location for business trips to Hyderabad. A very modern hotel with pleasing design. A few things must be improved. The service in the restaurant was very poor and the quality of the food left much to be improved. Likewise the bed in the guest room was rather uncomfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PLU_007, We thank you for considering Novotel Hyderabad Airport for your recent stay in Hyderabad and for your detailed feedback. We have taken sincere note of your concerns and deeply regret the inconvenience caused to you. We take great pride in our service standards; your experience unfortunately is not reflective of the same. We humbly request you to not let this experience mar your opinion about our services and give us another opportunity to serve you better. We also thank you for your kind appreciation about Our Hotels design and location. We look forward to welcoming you back at Novotel Hyderabad Airport for a more pleasant stay. Feel Welcome Ravi Khubchandani

Family - 21/01/2018 TripAdvisor review
« Convenient and spacious »

Located close to HYD airport this hotel is used by business travelers and airline personnel. At the recommendation of a pilot we stayed here on a vacation trip. Would recommend this hotel because of convenient location in a nice setting, overall spacious design with large rooms, large entrance hall, nice pool terrace, good wifi all over the place, very good service, excellent house keeping (Rafi). A driver is needed to get to downtown Hyderabad.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Golitsyn, We truly appreciate your generous feedback on your recent stay with us at Novotel Hyderabad Airport. We are delighted to learn that you were pleased with the overall services offered by the Hotel. We shall certainly share your kind appreciation with Rafi from housekeeping services. We look forward to more opportunities to welcome you back at Novotel Hyderabad Airport. Feel Welcome Ravi Khubchandani

jagannathanr2018 Business - 21/01/2018 TripAdvisor review
« NOVOTEL HOME AWAY FROM HOME »

Good Property with dedicated trained staff . Pleasant ambience at lobby with quick service at Reception and the lobby bar is well shaped and nice. The Lift is quite far which is not common but it was not an issue if there were clear directions for lift. Airport drop and pick up convenience is adorable. Food at both the ground floor restaurants were awesome especially was the dinner buffet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jagannathanr2018, We truly appreciate your generous feedback on your recent stay with us at Novotel Hyderabad Airport. We are delighted to know that you were pleased with the services offered by our courteous team and you enjoyed the dining experience. We have made a careful note of your feedback regarding the directions towards the guest room elevators and shall ensure we are more careful towards this in future. We hope you will give us more opportunities to welcome you back for more such memorable experiences. Feel Welcome Ravi Khubchandani

Solo travel - 21/12/2017 TripAdvisor review
« Mixed review »

The process of check in was tedious and the reception person helping me checkin was quite rude. Was shoving me into a smoking room wen I had asked for a non smoking room saying I will have to wait until 5 pm for a non smoking room. The restaurant staff, every time we entered the restaurant treat badly asking 2-3 times for money before we sat and ordered which was really really rude especially when you have company. Post one dinner the waiter forced us to pay cash upfront coz the card machine wasn’t working and refused to put it on the room either. Lastly post check out the luggage in the cloak room was misplaced. The room was clean and room service prompt. The food tasted good and special thanks to the chef for making eggless pancakes on request. The staff really needs to be given etiquette lessons though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We sincerely thank you for considering Novotel Hyderabad Airport for your stay in Hyderabad and for your detailed feedback. We have taken sincere note of your concerns and deeply regret the inconvenience caused to you. We take great pride in our courteous approach towards our guests and your experience unfortunately is not reflective of the same. As we did not have your preference prior to arrival, the team member tried his best to accommodate you with a room instead of any wait or delay for your checkin. We humbly request you to not let this experience mar your opinion about our services and give us another opportunity to serve you better. We also thank you for your kind appreciation of the team and we look forward to welcoming you back at Novotel Hyderabad Airport for more pleasant stays. Feel Welcome Ravi Khubchandani

ThaiGuyMangoMan Business - 28/11/2017 TripAdvisor review
« Getting expensive for the quality of stay. »

I have stayed here quite a few times. Close to the airport when your flight lands at midnight. But the price keeps going up and up. The hair dryer in the bathroom did not work. The edges in the shower are starting to look dark - need some intense cleaiing. Checked out and asked for the staffs help to get a taxi to my suppliers place. They said they don't do that... What? They have done it for me for all the other stays! They wanted me to pay US$ 40.00 for a hotel car. A taxi is only US$ 13.00. A manager came out and said he would try to get me a taxi. Would be there in about 20 minutes He said he had one coming. After 10 minutes he told me that it would take too long to get me a taxi. I should take the hotel shuttle to the airport and catch a taxi there. Guess it will be the LAST time I stay at the Novotel Hyderabad Airport Hotel. US$ 100.00 for the stay was WAY over priced!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We appreciate you sharing your valuable feedback for your recent stay with us. The team were delighted to welcome you back again and we are thankful to you for considering our hotel as your preferred choice of stay repeatedly. We have noted the service areas you were not completely pleased with and regret the inconvenience caused to you during your stay. I assure you the same has been addressed with our team to ensure it does not repeat again in your future visits. Things have much changed since your previous visit, as the hotel is located in a remote location we do face a bit of a challenge in arranging call taxis as they refuse the services to our Guests often. An option between a travel desk or an airport shuttle is offered by the Hotel for ease of conveyance for our Guests. We once again regret the inconvenience caused to you and hope you will give us another opportunity to serve you better in your next visit. We look forward to welcome you back soon. Yours Truly, Ravi Khubchandani General Manager

Solo travel - 01/11/2017 TripAdvisor review
« Short and good »

Just one night at Hyderabad Hotel. But everything was nice: the service at the entrance, the welcome team, Politeness, effeciency. Room ok, perfect bedding. Breakfast: much choice ! Maybe ordering hot drinks could be more rapid ? Excellent stay anyway. Thanks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to appreciate the efforts of our entire team. I shall certainly share your appreciation with the entire team. We at Novotel Hyderabad Airport look forward to welcome you back for many more memorable stays. Feel Welcome Ravi Khubchandani General Manager Novotel Hyderabad Airport

Kevin N Friends getaway - 17/08/2017 TripAdvisor review
« Convenient to Hyderabad Airport »

The hotel is conveniently located close to the Hyderabad airport which is the main reason we selected it. With an early morning flight back home we wanted to stay as close to the airport as possible to avoid the bad traffic in Hyderabad. The hotel staff was great to work with. I accidentally booked a a "day-use" only room at first and they verified my booking and made the necessary changes. We were arriving to Hyderabad from a flight to Delhi on 8/12/2017. The hotel had a car waiting for us when we arrived and took us straight to the hotel to get checked in. The hotel is large and modern. The lobby has LED lights that change colors over the front desk and the bar. There is a large pool area to relax by. All of the amenities you would expect in a nice hotel. The rooms are large and modern. The bar and restaurant staff are great. Our bartender Bomal was very attentive. Food is reasonably priced for a hotel and everything we tried was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kevin, Thank you for sharing a detailed review and appreciation of the various features and services of the hotel. We are delighted to hear that you had a pleasant experience in your short stay with us. We look forward to welcome you back for longer durations as well and we also request you to experience the array of sports and recreation facilities available at Novotel Hyderabad Airport during your future stays with us. Feel Welcome Ravi Khubchandani General Manager Novotel Hyderabad Airport

Daljit C Business - 31/07/2017 TripAdvisor review
« Unfriendly Reservation Staff »

For unconfirmed reservation which is internal hotel policy and not a clause when booking room that the checkin after 1800 will be cancelled , last minute description by the reservation staff like Avinash who is unprofessional and unfriendly can jeopardise your plans so be careful of this.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daljit C, Thank you for sharing your feedback with us. I would like to take the opportunity to share that our reservation terms and conditions mention that any room blocked with out a credit card guarantee shall be released at 1800 hrs on the day of check-in. Post 1800 hrs rooms shall be subject to availability. We deeply regret the inconvenience caused and the team was not intending to disturb your travel itinerary. We at Novotel Hyderabad Airport look forward to welcome you back for a renewed experience. Yours Truly, Ravi Khubchandani General Manager

PILOT_005 Family - 11/07/2017 TripAdvisor review
« Locational Advantage only »

Stayed at this property for one night. Only advantage is proximity to RGIA. For the very same reason, they are charging double the tariff for same class hotel in the city. Rooms are just okay. Please lower your expectations when it comes to service. Each request will take its own time. I placed a request for extra bed while making reservation. Even though, it didn't reflected in their system. They took advance payment at the time of check in and confirmed that this includes all and when i called up from room for placing the bed, after 3 calls they told that extra bed amount has not been paid. Just 5 calls to house keeping got the job done. This hotel caters multiple airline crew as layover. Expect these flamboyant people all around. I was not able to sleep properly as some people were chit chatting in the lobby.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your valuable feedback with us. We have made sincere efforts to be competitively priced with hotels of similar standards in the city and have received much appreciation for the value for money offered by our hotel. We take a great pride in our service standards and our guests’ satisfaction is paramount for us. We truly regret the inconvenience caused to you because of the delay in arranging the extra bed; we have introduced immediate measures to ensure that our guests consistently enjoy our international service standards at all times. We request you to allow us another opportunity to serve you better and showcase our signature Novotel Hospitality. Feel Welcome Ravi Khubchandani General Manager Novotel Hyderabad Airport

Business - 20/06/2017 TripAdvisor review
« staff is not well trained »

i have some following tips for this hotel 1) here the staff is not well trained. 2) there is no coordination between all of them. 3) everyday it was same breakfast. 4) bicycle provided in the hotel was not in good condition, please check those. 5) the hotel was overpriced

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anilm, Thank you for sharing your valuable suggestions. Our guests’ satisfaction is paramount for us; we have taken careful note of your suggestions and have introduced necessary training and corrective measures ensuring most comfortable stays for our patrons at all times. We have got our complimentary bicycles fully serviced and have since received very positive compliments from all our guests for the service. Our sincere endeavor with our buffet breakfast is to provide a great choice to all our domestic and international guests and we diligently try to introduce variations in our breakfast offer every morning; your feedback has been taken up with the Executive Chef and the entire culinary team to ensure that even our long staying guests should find decent variation and variety in our buffets daily! We have made every effort to price ourselves very competitively even with the additional expenses of operating an international hotel at the airport, outside of the city. May we request you to kindly visit the hotel website, preferably sometime in advance before your travel date, to avail the best rates and package offers. We request you to not let this experience mar your opinion about us and kindly provide us with another opportunity to serve you better and regain your trust in Novotel Hyderabad Airport. Feel Welcome Ravi Khubchandani General Manager Novotel Hyderabad Airport

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