Mercure Hotel Mercure Hotel


4.0/5 3,167 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • French
    • Portuguese
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Bike rack facilities


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 12 meeting room(s)
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Exhibition centre


Your meetings and events

For meetings and events, the hotel has 12 refurbished event suites that can accommodate 2 - 220 delegates. All rooms benefit from natural daylight, air conditioning and wifi connectivity located on our dedicated events floor with breakout areas. areas,Our meeting rooms with the exception of our Phoenix suite, are located on our dedicated events floor with city views, large breakout areas, a dedicated conference café and private bars a great feeling of space and flooded with natural daylight throughoutThe Phoenix Suite is located on the ground floor and is ideal for meetings, lunches and dinners and has the added benefit of access to our internal courtyard garden, perfect for hosting BBQs and al fresco drinks receptions.

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CEDAR 35 m2 2 m 30 18 16 18 20
HORNBEAM 35 m2 2 m 40 18 16 18 20
OAK 35 m2 2 m 0 0 14 0 14
ROWAN 35 m2 2 m 30 20 18 18 20
MAPLE 35 m2 2 m 40 18 18 18 20
ASPEN 45 m2 2 m 49 22 20 24 30
HAWTHORN 45 m2 2 m 42 20 22 20 20
WILLOW 50 m2 2 m 50 26 24 30 40
BIRCH 60 m2 2 m 60 34 32 30 40
ORCHARD 119 m2 2 m 100 40 48 48 70
PHOENIX 126 m2 2 m 110 45 44 60 80
FOREST 324 m2 2 m 220 70 70 150 220
    • Screen
    • Flipchart
    • Videoconferencing
    • Audio and video equipment
    • Many areas in the hotel form a lovely backdrop for your photos as does our internal courtyard
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Syndicate rooms
    • Airconditioned meeting room
    • High speed transmission line
    • Overhead projector
    • Wedding ceremony
    • Fine Cuisine
    • Wedding co-ordinator
    • Accommodation

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

275 spacious and well-appointed rooms are both contemporary and comfortable. Upgrade to one of our suites or privilege rooms and receive a host of additional services and enhanced amenities.

  • 275 rooms
  • 100% non-smoking hotel
  • 9 rooms for people with reduced mobility
  • 59 family rooms
  • 16 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Trouser press in room
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Direct dial telephone
    • Fax machine
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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4.1/5 AccorHotels Rating 9,451 reviews

Our guest reviews for

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 3,167 reviews
Couples - 18/09/2019 TripAdvisor review
« Great location & nice hotel »

Perfectly located just on the edge of the old town & the river area, near to lots of restaurants, bars, markets etc and walking distance (if you like an uphill walk!) to the lovely Clifton Village area & suspension bridge. The hotel bar and breakfast are good Only downside is that the bedroom windows do not open, apparently for health & safety reasons, so if you like natural air rather than air conditioning, this may not be ideal

Jane S. Couples - 11/09/2019 AccorHotels review
« Nice room, very nice bathroom, pleasant stay overall »

We had a positive experience staying with you and we would stay again in the future

Helen O. Families - 11/09/2019 AccorHotels review
« Love this hotel and always stay there when we come to Bristol »

Great time. Wonderful breakfasts, excellent room no.302 which we always ask for. Staff really good.

M B. Families - 11/09/2019 AccorHotels review
« Possibly the worse Hotel experience Noisy Dirty & tired looking Hotel »

Load Reception Area , old food on tray outside rooms and glasses on floors ( Level 3) the were also plaster missing next to room near the lifts? On entering our room 333 The toilet roll was wet ? and the bath towel was screwed up on the side ? Even the cups didn't match ( small details ) . To work the TV you had to take the back off the remote and then the batteries would fall out. We went out for the evening came back and went to bed. Only to be woken up at 4.39am with a knock on our door by drunken men wandering the corridors! this unsettled us ( 2 women staying at the hotel ) and I didn't sleep after that.. I rang the reception ( Shaun was lovely) We didn't use the swimming pool as we were to tired. We went for breakfast at 9am which was cold, bacon sausage beans not even room temperature. We informed the staff who replaced it. We gave up packed and left we had a 4 hour journey home after we had said good bye to our daughter who is now at Uni in Bristol , tired and hungry we informed reception they said sorry but they cant help it when customers wander round drunk but passed me the managers details. to complain.. I stay in Hotels at lot for business and travel aboard up to 5 times a year . We stay in various hotels from Radisson Blu to Marriott's Novatels Ibis etc This Mercure is the worse hotel by far. I wanted to relax have a swim and not worry about leaving my daughter for Uni as I knew it would be a stressful time , Instead I left tired hungry and upset

Le Solo - 10/09/2019 AccorHotels review
« Underwhelming »

Nice room, good breakfast. The gym was extremely unsatisfactory. The pool looked nice but the changing rooms were so dilapidated that it didn’t seem at all appealing to use the pool. The building is run down in places. The room was nice but the bathroom wasn’t the cleanest and the complimentary toiletries seemed rather budget. Disappointed over all.

Family - 10/09/2019 TripAdvisor review
« Visit to the twins »

Aside from the Harbour Hotel (different price point) this is the best hotel we have stayed in Bristol. Great location, traditional room decor and layout. Adequate parking albeit a little pricey. Good service from all staff we encountered. Will be back,and happy to recommend

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to leave your feedback. I was pleased to learn you enjoyed your stay and we look forward to welcoming you back in the future. Chris

Mark L. Solo - 09/09/2019 AccorHotels review
« Good apart from room service »

Hotel and service excellent. However room service took ages to arrive by which time to tired to eat, also no cutlery provided so couldn’t have eaten the nachos even if I had wanted to. Basically water £24! Not happy at all.

David H. Solo - 09/09/2019 AccorHotels review
« Excellently located and good value on a Friday Night. »

The hotel was perfectly suited for the purpose of my visit - coming by train to a maritime history conference at the SS Great Britain. From the hotel Bristol Temple Meads station was a 10 minute walk and Brunel's ship a 20 minute stroll by the waterside. The room was good, the staff friendly and the breakfast great!

J Couples - 09/09/2019 AccorHotels review
« Ms »

Always get a complimentary upgrade and very polite staff at front desk- room is always very clean with everything I need

Dan Solo - 09/09/2019 AccorHotels review
« Could be better »

At check in I wasn't recognised as a LeClub member and haven't been offered the usual drink voucher. Later on I called room service several times and they didn't pick up the phone; when I was finally able to order (after having called 5/6 times) the person who delivered the food in my room wasn't very friendly. Apart from that the room was OK and in good cleaning condition.

Robert Families - 08/09/2019 AccorHotels review
« Very happy with hotel and facilities, shame that paper cups not glasses provided in room; car park charges a bit steep »

Enjoyed the hotel location, pleased with the standard of the room, and its cleanliness. This hotel is vastly superior to the Grand, both in presentation and room specification.

Wayne L. Couples - 08/09/2019 AccorHotels review
« Nice stay lovely room »

Good overnight stay in Bristol

Bob W. Couples - 08/09/2019 AccorHotels review
« Always Reliable »

Quality accommodation at a reasonable price

Anonymous Families - 08/09/2019 AccorHotels review
« Well placed quiet family hotel »

Good points car park, swimming pool, bed comfort, size of room. pleasant desk staff.....down side internal air conditioning which is a little noisy.

Visitor Couples - 06/09/2019 AccorHotels review
« Why 200 Characters? »

I did give you a very good, but brief, review but your website wouldn't accept it because it wasn't 200 characters. I then passed it out with filler "xxxxx" but then I was accused of not writing in English so I just gave up. I'm sure you would receive a lot more reviews if you didn't impose a 200 character limit without telling folk about it until after they have wasted time typing a shorter review. (Actually that might be your other review request for Trope Advisor... just take credit when you get it and why ask folk twice??

Anonymous Families - 05/09/2019 AccorHotels review

Mostly good

A S. Families - 04/09/2019 AccorHotels review
« Comfortable hotel in a great location »

I stayed for 1 night with daughter and 2 grandchildren. Reception staff were very cheerful and helpful. The hotel is well located to get to all the attractions. The hotel room was very spacious, clean and quiet. Not sure I liked the aircon - think I would have preferred to open the windows. Beds were OK. Loved having the fridge although it did take a while to get cold. The breakfast was fab - huge choice. Swimming pool was brilliant - loved having towels to use.

Dimitrios T. Families - 04/09/2019 AccorHotels review

The room & breakfast was ok but the towels in my bathroom were on the floor! Moreover, there was hair (!) in the shower. Did report that to reception who said housekeeping would go back to the room . When returned in the evening the hair was still in the shower that means that wasn't cleaned even after my complaint!

Anonymous Families - 03/09/2019 AccorHotels review
« Average »

No parking spaces - this should be mentioned when booking. Beds were nice, overall room was dark and not as clean as we would be expecting. Unpleasant smell in the bathroom. Pool area needs painted. Would not recommend.

Miriam J. Solo - 02/09/2019 AccorHotels review
« Super »

The staff at front desk were super helpful and accommodating. Extending check out by an hour was no problem. Room was clean, comfortable and had great facilities.

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