Hotel - SO/ Sofitel Mauritius
So Sofitel Hotel So Sofitel Hotel

SO/ Sofitel Mauritius Hotel

4.5/5 1,775 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
  • Services for children
    • Babysitting on request
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Outdoor playground for children
  • Golf
    • Golf course 18 holes
    • Golf course 9 holes
    • Golf lessons (Nearby)
  • Beach and water sports
    • Boat excursions (Nearby)
    • Deep sea fishing/Sea fishing (Paying)
    • Kayaking
    • Parasailing (Nearby)
    • Pedal boat
    • Private beach
    • Sailing facilities
    • Snorkelling/Scuba diving center (Paying)
    • Water skiing
    • Wind surfing facilities
  • Other sports activities
    • Bicycles rental (Paying)
    • Boules/petanque (Nearby)
    • Table tennis
    • Volley ball facilities

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 1 meeting room(s)
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

BEAUCHAMPS SUGAR10 km / 6.21 mi

Your meetings and events

Combine work and pleasure by choosing our hotel to organize your meeting on the island of Mauritius. Beach villa is nestled in a lush natural setting with view over the Indian Ocean.The sober design and noble materials subtly combine with decorative elements designed by Kenzo Takada, reflecting the natural environment. A range of team-building activities are available on the island of Mauritius.Our 50m2 meeting room can comfortably accommodate 28 people. Ideal setting for an informal board of directors gathering within an unusual surrounding, benefiting of the possibility of coffee breaks organized by the private pool.

SO/ Sofitel Mauritius Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BEACH VILLA 50 m2 5 m 50 28 28 20 20
    • Screen
    • Flipchart
    • TV with VCR
    • Meeting room
    • Audio and video equipment
    • Day light
    • Overhead projector
    • Airconditioned meeting room
    • Catering available
    • Kitchen & restnt hire available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

The pure lines of 84 luxury rooms, six beach suites and two beach villas are gracefully integrated into nature. Private gardens invite you to slow down and take it easy. This is a captivating mix of fine French living and acclaimed Mauritian service

  • 92 rooms
  • 1 rooms for people with reduced mobility
  • 8 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Cordless telephone
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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See all our restaurants and bars
4.6/5 AccorHotels Rating 2,392 reviews

Our guest reviews for SO/ Sofitel Mauritius

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,775 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Lynne H. Couples - 08/12/2018 AccorHotels certified review
« we had a wonderful holiday in a beautiful hotel. »

We loved the setting and the feeling of seclusion it gave. The staff were extremely friendly and very helpful. They dealt with any issues promptly ensuring nothing marred our holiday. The one negative was the buffet meals which we didn't find very relaxing.

Michal Couples - 06/12/2018 AccorHotels certified review
« Wonderful! »

Very nice and pleasure staying in SO. Beatiful tropical garden and comfortable accomodation. Staff was very kindly and helpful. We have been very satisfied and in close future, see you soon :)

Trishna Couples - 03/12/2018 AccorHotels certified review
« Overall nice experience. But... »

It's the first Accor Group Hotel we visited. Very nice experience at the Hotel. Delicious food. Amazing staff. Good Service. Except at La Plage Restaurant where we had to wait around 45 minutes to have a table for lunch, then another 45 minutes to have our food served. The staff seem not as professional as the ones at the main restaurant and at takamaka restaurant. We suggest that the Hotel serves lunch at the main restaurant as well.

Thamawit Friends - 24/11/2018 AccorHotels certified review
« Great services, nice resort, nice beach »

All staffs are friendly and very nice. The resort is huge. I love everything about the hotel. Great breakfast, nice suffer buffet with variety of choices. The room is like a small house. You have a lot of privacy. The beach at the hotel is very clean and nice!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thamawit T., Thank you so much for your glowing review of the SO Sofitel Mauritius. We are delighted to hear that you enjoyed your stay. It is wonderful to know that you found the service to be excellent, the resort huge and that you enjoyed our delicious food. We appreciate your feedback and will share your comments with the SO team. We very much look forward to welcoming you again soon. Kind Regards, Christine Bilquez, Deputy Manager

Robert L. Couples - 24/11/2018 AccorHotels certified review
« Excellent »

Truly impressed with the loveliness, helpfulness and charm of the staff at Sofitel. Levels of cleanliness and quality of food very good. A great vacation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert L., We very much appreciate your comments regarding your stay at the SO/ Sofitel Mauritius. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our ambassadors. We hope to welcome you back soon. Kind Regards, Christine Bilquez, Deputy Manager

M. Couples - 20/11/2018 AccorHotels certified review
« Heaven hotel »

The staff was great. The location of the hotel is perfect. The room that we got was amazing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Benjamin M., Thank you for sharing your fantastic experience at SO Mauritius. It is a delight to know that you enjoyed the location, your room and that the ambassadors were up to your expectations. We will surely share your review with the SO team. We look forward to welcoming you back soon. Kind regards, Christine Bilquez, Deputy Manager

Andy H. Couples - 16/11/2018 AccorHotels certified review
« So Wonderful »

Lovely hotel in a lovely location, with great beach and wonderful staff. However, drinks are ridiculously over-priced.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew H., We very much appreciate your comments regarding your stay at SO/ Mauritius. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our ambassadors. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Christine Bilquez, Deputy Manager

Dr B. I. P. Couples - 11/11/2018 AccorHotels certified review
« Near excellence! »

Ambience superb. Rooms more than excellent. Reception very good . Restaurant half of staff very good , some didn’t co operated because no of staff mostly lacking.kitchen staff especially Vikram was par exellent , more than co operative! Only space of improvement is no of staff to restaurant. Some help at sea beach needs attention.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bharatkumar P., We very much appreciate your comments regarding your stay at SO/ Sofitel Mauritius. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our ambassadors. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Christine Bilquez, Deputy Manager

Shishir P. Couples - 08/11/2018 AccorHotels certified review
« calm and relaxing »

The staff were very good. Chef Maurice along with his team prepared tasty dishes and the staff Mellissa,Devika,Sandra and others were very good and spoke warmly. The environment of the stay was good.It was secluded from outside and it was a very peaceful and relaxing.Enjoyed the stay.

Said Families - 05/11/2018 AccorHotels certified review
« Very warm welcome.Everybody was nice and courteous. »

We enjoyed every minute of our stay. The place is awesome. We had a relaxing weekend. Food was excellent. The staff had a smile on their faces each time we came across them and that to me is what makes everyone feel special. We will surely come again.

Erik Couples - 04/11/2018 AccorHotels certified review
« Experience the real Mauritius at SO Sofitel »

You know how you sometimes go somewhere new, and immediately feel at home? Hospitable, friendly and very service-minded staff, nothing was too much for them. Great meal choices in buffet and à la carte restaurants. Superb spa treatments and the complex was very well laid out. Had a wonderful and relaxing week. Only comment is that the nightly entertainment ended too very early. For the rest, SO Sofitel ... Thanks guys!

Peter Z. Couples - 01/11/2018 AccorHotels certified review
« Very nice hotel, but cockroaches ruined half of our stay. »

We were satisfied with the most of the services, but we had huge problem with cockroaches and I would not expect that from the hotel at that price level. First five days we found at least one cockroach in our room EVERY day. We always reported it. As my girlfriend is really scared of cockroaches. Even after the deep cleaning (at least as it was presented to us). We asked for different room, but with no feedback. After few days my girlfriend was afraid even to sleep in the bad as she saw cockroach also on furniture. Fortunately on the fifth or sixth day we were invited to cocktail party with hotel manager. After we explained her our problem, we had new room immediately and since then we haven't seen any cockroach in the room. So the half of the stay was ruined by this experience. I would understand one accident like that or maybe two, but every single day for five days is too much. ... I would say, hotel should provide us different room much earlier. And trust me we sealed every single gap we found and never kept windows or doors open. I liked that resort is spacious and beach is not crowded. Also fresh coconuts are great idea. It was quite windy, but that is common for the south. Personal tried to be helpful and butlers helped us with organizing our trips etc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter Z., We very much appreciate your comments regarding your stay at the SO/ Sofitel Mauritius. It is always a pleasure to receive positive feedback. Concerning your issue, rest assured, that each of your points quoted have been forwarded to the concerned departments to be rectified promptly. In fact, we attach the utmost importance to remarks and suggestions made by our guests. Our entire team always aims to offer a high quality of service in order to meet the legitimate requirements of our customers. We hope to welcome you back soon. Kind Regards, Christine Bilquez, Deputy Manager

Gurdeep S. Couples - 30/10/2018 AccorHotels certified review
« 25th ANNIVERSARY SPECIAL »

It was a fabulous experience for both of us we enjoyed our 25th anniversary we both are very much impressed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gurdeep S., We very much appreciate your comments regarding your stay at SO/ Sofitel Mauritius. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our ambassadors. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Christine Bilquez, Deputy Manager

Anoop Couples - 27/10/2018 AccorHotels certified review
« Enjoyable »

Good experience overall with very good service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Prisila P., We very much appreciate your comments regarding your stay at SO/ Sofitel Mauritius. We are glad to read that you had a good enjoyable experience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Christine Bilquez, Deputy Manager

Andy B. Couples - 22/10/2018 AccorHotels certified review
« Comfortable stay on the south coast »

The south coast of Mauritius enjoys spectacular surf from the southern ocean. It can be windy here and not so sunny as the west and north. The Sofitel So is well spread out so lots of privacy. The rooms are quite large and well equipped although the standard rooms lack a bath tub. There is a tub outside on the partly flagged terrace but its not so inviting and collects sand and leaves. The main restaurant is now 100% buffet style but Le Plage is open most days in high season and offers excellent a la carte meals which are also included in the standard half board tariff (some though with supplement). Spa is very good and in a lovely setting. Staff are friendly and all in all this hotel is a good choice for a stay in the South.

Our hotel has responded to the review
Our hotel has responded to the review

Dear James Andrew B., We very much appreciate your comments regarding your stay at SO Sofitel Mauritius. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our ambassadors. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Christine Bilquez, Deputy Manager

Mo U. Couples - 21/10/2018 AccorHotels certified review
« Dr »

Fantastic stay at the hotel. Clean and well designed room. Staff were very helpful and accommodating to ensure the experience was personal and professional. Recommendations to improve would include a bit more gym equipment. We were full board and there was a charge for water at meals which seems unnecessary at this calibre of hotel. Overall fabulous experience and would strongly recommend to visit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohammed U., We very much appreciate your comments regarding your stay at SO Sofitel Mauritius. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our ambassadors. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Christine Bilquez, Deputy Manager,

Admire Z. Couples - 15/10/2018 AccorHotels certified review
« If I could put 11 I would experience at Sofitel has been amazing it deserves a 111 rate »

The minute we checked in we received an amazing welcome , couldn’t have asked for more.. It made our stay a magical one... Smiles from hosts very warm and welcoming and our engagement a moment to always remember and not to forget the food It felt like home being at Sofitel and we would recommend friends and family to come through and we would love to come back soon!!!! The outstanding hosts from the lot were Brenda who helped with the engagement dinner and made sure we had a great time even though she wasn’t at work she set every thing for us leaving it in Andi’s hands who made sure everything went perfectly for us... Brenda always welcoming and warm it was sad to say goodbye!!! Jammie , Clifford and Kreshaen at the bar made sure the drinks kept on coming and more fun.. Yannick was the first host we met and from that time he made sure we felt welcome and he made sure we had everything we needed till the last day always making jokes and making us laugh and we will never forget him Yohann also gave us a relaxed atmosphere during our engagement dinner... Noora made sure the room was clean and on my fiance’s Birthday she made the room beautiful and made my fiancé cry she always made sure we had everything we needed.. Raj also was there to make sure the engagement evening went very well always accommodating and patient!!!! Leticiana adorable always there to put a smile on our faces!!!! Mellissa always showing up with her beautiful face pleasant sight to see!! these hosts were outstanding and amazing and professional at the same time very welcoming it has been a pleasure to have them around and they will be the reason we will come back!!!! This team will surely make us come back we miss them terribly we have been honoured to be around them we thank you Sofitel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Admire, First of all, we would like to thank you for taking the time to share your experience at SO Sofitel Mauritius. We are delighted to read that you loved the hospitality of our ambassadors and that you felt at home. It is with great pleasure that we read your appreciation for our team and how with their dedication and passion have enhanced your holiday with us. We will surely congratulate all of them for their incredible welcoming and service. We look forward to welcome you soon again! SO Kind Regards, Christine Bilquez, Deputy Manager

Alan S. Couples - 07/10/2018 AccorHotels certified review
« Very nice stay, lovely staff and clean facilities. »

No complaints. All staff were really friendly and welcoming (Jamie and AJ stand out). Food was good quality and good variety. Drinks were a little expensive and found taxis very expensive if travelling around the island.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan S., We very much appreciate your comments regarding your stay at the SO Sofitel Mauritius. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our ambassadors. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christine Bilquez, Deputy Manager

Bija Families - 05/10/2018 AccorHotels certified review
« Sympa »

Sympa. Bel endroit. Employés adorables

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Madame R., Tout d'abord un grand merci pour cette belle note et ce délicieux commentaire. Nous sommes ravis de lire que votre séjour au SO Mauritius a été sympa. Au plaisir de vous accueillir prochainement. Cordialement, Christine Bilquez, Directrice Adjointe

Mohammed A. Families - 02/10/2018 AccorHotels certified review

Every think is good except the room service and food at Buffet , I call room service to bring towels more than 3 times , until now I’m at my home I d’dnt see . Thank you and I hope to have good management next time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohammed a., Thank you for taking the time to tell us about your experience at the SO Sofitel Mauritius. I am sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At SO Mauritius, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Christine Bilquez, Deputy Manager

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