Hotel - Novotel Hong Kong Nathan Road Kowloon
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Novotel Hong Kong Nathan Road Kowloon Hotel

4.0/5 5,679 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Public indoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • French
    • Korean
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Massage
  • Babysitting on request
  • Outdoor tennis court  (Nearby)
  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre (Paying)
  • Copy/print service available
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All guests can enjoy free Wifi in our rooms and public areas up to 8 devices.

Hotel location

Companies and event centres nearby

Company

China Light n Power2 km / 1.24 mi Midea Electric Ltd2 km / 1.24 mi PCCW Ltd8 km / 4.97 mi Smartone Mobile8 km / 4.97 mi
Decathlon Produc2 km / 1.24 mi Mitsubishi Electric5 km / 3.11 mi Sanyo Electric Ltd10 km / 6.21 mi

Congress centre

HKCEC3 km / 2 mi

Our rooms

  • 389 rooms

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 7,100 reviews

Our guest reviews for
Novotel Hong Kong Nathan Road Kowloon

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 5,679 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Lisa Friends - 18/07/2019 AccorHotels certified review
« Good service. »

Easy and enjoyable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lisa, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, specially service from our staff. I will share your comments with my team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Daniel McKeown General Manager

Family - 18/07/2019 TripAdvisor review
« Fun family celebration »

We stayed at the Novotel Nathan Road whilst in Hong Kong celebrating some significant family birthdays. They went out of their way to make this celebration memorable. On arrival we had a banner, balloons, cards, toys and a cake in one our lovely rooms. We stayed in Executive Premier Rooms (the suite was absolutely perfect for our group) and found it well worthwhile. The Club room although not used every day was excellent on the days we did go. We went to the special Seafood and Vietnamese Dinner which was outstanding quality and value. Thank you all for your great job.

Our hotel has responded to the review
Our hotel has responded to the review

Dear bradleyf334, Thank you for the wonderful review! We are so happy that we could host your family and some birthdays. Thank you for the great feedback in relation to the modern Vietnamese dinner buffet. Hope to welcome you back again soon. Kind regards, Daniel McKeown General Manager

Suho M. Business - 17/07/2019 AccorHotels certified review
« Very good »

Clear & cool

Our hotel has responded to the review
Our hotel has responded to the review

Dear Suho, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, specially service from our staff. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Daniel McKeown General Manager

Family - 17/07/2019 TripAdvisor review
« Weekend Escape to HK »

The best point of the hotel is it's location. Conveniently located near plenty of F&B outlets, shops, and the Temple Street Night Market, and just minutes from the Jordan MRT station makes Novotel Nathan Road a very wise choice if intending to stay in HK. It's definitely not the most luxurious but definitely comfortable enough for travellers watching their purse strings. Comfortable beddings, ample toilet facilities, a good sofa and a large working desk makes the room cosy enough to spend a day in. Wi-Fi is fast, TV channels are sufficient!

Our hotel has responded to the review
Our hotel has responded to the review

Dear NicJoel, Thank you for the amazing review! We are delighted to read that you enjoyed the amazing location and the value for money the hotel provides. We hope to see you again soon. Kind regards, Daniel McKeown General Manager

Family - 17/07/2019 TripAdvisor review
« JBC »

Excellent location in central Kowloon,Staffs are friendly, very professional and helpful, premier club staffs provided excellent service, food is average but good enough, breakfast is very good, I had stay in this hotel for many time and will recommend to my friends and families.

Our hotel has responded to the review
Our hotel has responded to the review

Dear jb28Choy, Thank you to take the time to review your stay. Thank you as well for the positive comments around the service and the recommendation to friends and family. We look forward to welcoming you back and will certainly give encouragement to the team to achieve a five out of five stay. Kind regards, Daniel McKeown General Manager

Lisa H. Solo - 16/07/2019 AccorHotels certified review
« First class hotel »

I was very impressed from check in to check. My room was upgraded(thank you very much). All of the staff were very knowledgeable and extremely polite, and gave service with a smile, which made you feel very welcome. A home away from home. Spotless rooms and hotel. I was also offered a late check out which was wonderful. I will most definitely stay here again when I return to Hong Kong. Thank you for a very pleasant stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lisa, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, specially service from our staff. I will share your comments with my team who will be delighted to read your feedback. We are happy that you have enjoyed your upgrade and due to your Le Club membership and booking direct with the hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Daniel McKeown General Manager

Asan E. Families - 16/07/2019 AccorHotels certified review
« awesome hotel room and friendly hotel staff »

clean hotel room, helpful and friendly hotel staff, also received tasty fruit basket

Our hotel has responded to the review
Our hotel has responded to the review

Dear Asan, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, specially service from our staff. I will share your comments with my team who will be delighted to read your feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Daniel McKeown General Manager

Craig Couples - 16/07/2019 AccorHotels certified review
« 7 Nights at the Novotel »

Really quick check in process on the club floor. Nice room they haven't changed much there over the last few years. The club lounge was pretty standard , reasonable selection of drinks (the wine was in my opinion very good). The staff in the club lounge were absolutely fantastic , friendly , always made sure you had a drink and something to eat. Breakfast was enjoyable , nothing out of the ordinary , but the selection was good and the food looked appetising.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Craig, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, specially service from our staff. I will share your comments with my team who will be delighted that you executive lounge experience was enjoyable. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Daniel McKeown General Manager

Mark Couples - 16/07/2019 AccorHotels certified review
« Fantastic Service »

From the moment we arrived we were treated as valued guests. The front desk staff were polite and welcoming. We were whisked to the 15th floor for coffee and awaited our room in the comfort of the club lounge. Our room was very comfortable, clean and well maintained. Breakfasts were full of variety and delicious. We had a great stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, specially service from our staff. I will share your comments with my team who will be delighted to read that you enjoyed the executive benefits. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Daniel McKeown General Manager

何. Business - 16/07/2019 AccorHotels certified review
« 熟悉,亲切 »

it's a very good location and services are fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, specially service from our staff. I will share your comments with my team. As part of the Novotel brand standards the comb and razor are not standard as part of the deluxe rooms, however you can call housekeeping to have these delivered to the room. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Daniel McKeown General Manager

Family - 16/07/2019 TripAdvisor review
« great location with shopping and lots of restaurant. »

great location with shopping and lots of restaurant. room is more spacious for what i expect in big city. enough for 2 people but with a 12 yrs boy might be a bit tricky. sofa bed might not be enough for him.

Our hotel has responded to the review
Our hotel has responded to the review

dEAR ericaw31, Thank you to take the time to review your recent stay with us. We are happy that you enjoyed the location and found the room spacious; well for Hong Kong standards. We do hope to welcome you back again soon. Kind regards, Daniel McKeown General Manager

Aaron Friends - 15/07/2019 AccorHotels certified review
« Nice hotel and Good location »

it's comfortable and nice experience to stay in Novotel hotel. The only one thing to mention is I cannot lock the lavetory. I have to close the door very carefully every time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aaron, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay. Thank you for your comments around the bathroom door. This will be noted for when the hotel does into refurbishment. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Daniel McKeown General Manager

Nathaniel M. Couples - 15/07/2019 AccorHotels certified review
« Amazing experience and excellent service »

It's our first amazing experience at Novotel Hong Kong Nathan Road Kowloon. Very convenient location near to Jordan MTR station. Quiet and confortable room with ammenities. We love to stay again soon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nathaniel, We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, specially service from our staff. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Daniel McKeown General Manager

Couples - 15/07/2019 TripAdvisor review
« Exceeded Expectations »

Gym was to be closed for the duration of our stay after the 1st day due to a sewage pipe burst. However, it was restored in 24h! Great, since we chose the hotel for both the location & 24h gym. AM was particularly good in the recovery of our disappointment.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peacemessenger, Thank you for your review. Thank you as well for patience in relation to the gym. I am happy to read the Assistant Manager on Duty was able to accommodate you. We look forward to welcoming you back again soon. Kind regards, Daniel McKeown General Manager

Business - 15/07/2019 TripAdvisor review
« The service was excellent. »

They upgraded our room to the Executive Floor. The staff there were very friendly and accommodating. Very good variety of drinks at the executive lounge. The restaurant at the ground floor has very good selection of food during lunch and dinner buffet and gives great value for money. You can avail membership discount if you have your Accor card with you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lcc838, Thank you for the wonderful review! The whole team was delighted to read your feedback this morning and to hear that you enjoyed the executive lounge experience. Thank you as well for highlighting the great value for money the lunch and dinner buffet represents; hence why we get so busy! We look forward to welcoming you back again soon. Kind regards, Daniel McKeown General Manager

Anonymous Couples - 14/07/2019 AccorHotels certified review

We enjoyed our stay nice clean room. However we felt the concierge wasn't very helpful with info we asked about regarding services and also there wasn't information about the room about what was available in the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. B., We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay with positive comments around the room. I am sorry that the concierge experience did not meet your expectations; please allow me to express my sincerest apologies. Your constructive feedback around the TV information page is well noted. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Sanki Lau Guest Experience Manager

Anonymous Business - 14/07/2019 AccorHotels certified review
« The service was excellent. »

We were upgraded to the Executive Floor. The hotel staff there were very friendly and accommodating. There was good variety of drinks in the executive lounge. There was good selection of food for cocktails and snack. Hope there were more fruits during afternoon tea snack. Checking out was very fast and easy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, especially the special room upgrade and the service from our staff. I will share your wonderful comments with my team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for staying with us and sharing your wonderful experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Sanki Lau Guest Experience Manager

Mark Solo - 13/07/2019 AccorHotels certified review
« Nice Hotel and Staffs »

Personally, I visited HK many times and found that people always speak loudly quite not in a good manner even in luxury store. Nevertheless, here are very different, staff are very kind and hospitable, very impressive. Hotel is a bit old, but for the central location and quite place, it is beyond my expectation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, especially service from our staff and the location. I will share your comments with my team who will delighted to read such wonderful comments from our Le Club member. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Sanki Lau Guest Experience Manager

Anonymous Business - 13/07/2019 AccorHotels certified review
« Stay was ok, but i will not choose the hotel again »

The location of the hotel is OK. Breakfast was nice. The furniture in the room need to be renovated, it’s a bit worn. What worried me the most was that I could not use the gym. It was closed for unknown reasons.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay with positive comments around the location and your breakfast experience. Your constructive feedback around the room furniture is well noted. On the other hand, please allow me to express my sincerest apologies regarding the closure of gym room due to the unexpected emergency maintenance. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sanki Lau Guest Experience Manager

Bill W. Families - 13/07/2019 AccorHotels certified review
« Very convenint located and good overall services! »

I felt the hospitality from your colleagues, especial special thanks to the 15th floor Lounge service from Catherine, Eva, and Yoko!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., We very much appreciate your comments regarding your stay at the Novotel Hong Kong Nathan Road Kowloon. I am happy to hear you enjoyed your stay in all aspects, specially service from Yoko and Katherine. I will share your comments with them in person as well as my team who will be delighted to read such wonderful comments from Mr. W. our Gold Member . I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcoming you back to Novotel Hong Kong Nathan Road Kowloon. Kind Regards, Sanki Lau Guest Experience Manager

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