Hotel - Novotel Lugano Paradiso
Novotel Hotel Novotel Hotel

Novotel Lugano Paradiso Hotel

4.0/5 720 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 30  CHF
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Swimming pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Solarium  (Nearby)
  • Tennis  (Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Nearby)
    • Pedal boat (Nearby)
    • Water skiing (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-00:00
    • Opening hours : Week-end 07:30-00:00

Business services

  • 4 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

ACER EUROPE8 km / 4.97 mi BANCA BSI4 km / 2.49 mi CERBIOS PHARMA4 km / 2.49 mi GINSANA9 km / 5.59 mi HELSINN1 km / 0.62 mi INTERPIPE0.1 km / 0.06 mi VF EUROPE18 km / 11.18 mi
B-SOURCE8 km / 4.97 mi BANCA CORNER1 km / 0.62 mi CREDIT SUISSE0.2 km / 0.12 mi GUESS8 km / 4.97 mi IMERYS22 km / 13.67 mi MICHAEL KORS8 km / 4.97 mi

Congress centre

PALAZZO CONGRESSI1.6 km / 0.99 mi

Exhibition centre

CENTRO ESPOSIZIONI3 km / 1.86 mi

Your meetings and events

Novotel Lugano Paradiso Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
PARIS 54 m2 2 m 40 26 20 30 30
MILANO 56 m2 2 m 40 20 16 24 30
LUGANO 66 m2 2 m 40 26 20 30 30
PARIS+MILANO+LUGANO 176 m2 2 m 120 80 60 80 80
    • Flipchart
    • Soundproof
    • Podium
    • Day light
    • WIFI access
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 96 rooms

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.6/5 AccorHotels Rating 2,467 reviews

Our guest reviews for
Novotel Lugano Paradiso

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 720 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Sue O. Business - 14/06/2019 AccorHotels certified review
« My number 1 choice when working in Ticino »

I have a consistently high and pleasurable experience when staying at the Novotel Lugano Paradiso - from the check in experience, through the bar and restaurant service, to the cleanliness of the bedrooms and communal areas to the check out experience … every time. You have a great team - led, very well.

Our hotel has responded to the review
Our hotel has responded to the review

Gentile Signora SUE O., We very much appreciate your comments regarding your stay at the Novotel Lugano Paradiso. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We wish you a pleasent end of the week Christian Schreiner General Manager

Airton Business - 10/06/2019 AccorHotels certified review

I received a warm welcome, my room was clean and comfortable. I had requested an iron and iron table. It was very helpful to me but I wish you had a full sized iron table because the small one provided to me really didn't help much (it wouldn't stay up). I think dinner options could be a little better, but still ok (there are many restaurants in the neighborhood anyway).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Buongiorno! Bom dia! We very much appreciate your comments regarding your stay at the Novotel Lugano Paradiso. It is always pleasure to receive such a positive feedback. We noted also your observations and we will do our best to improve these services. Sunny regards from Lugano Felice Casafina Assistant Manager

David B. Couples - 08/06/2019 AccorHotels certified review
« Extremely professional staff & pristine hotel »

For a budget chain hotel, the servicr & amenities were amazing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you for the beautiful review. It will be our concern to forward your nice comment to all our employees, who are working hard to receive compliments like this. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Felice Casafina Assistant Manager

Gh Business - 06/06/2019 AccorHotels certified review
« one night work trip all went well »

Everything worked well - room and bed comfortable and clean. breakfast great. staff very friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., Thank you for the great review. It is always a pleasure to have you as guest in our Hotel. We hope to welcome you in the near future. Felice Casafina Assistant Manager

Vincent Business - 02/06/2019 AccorHotels certified review
« Fine rooms; Good facilities »

Clean, well prepared room. Full service breakfast, haven’t seen the fitness or spa, would’ve been nice to know more about it, by the reception.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Felice Casafina Assistant Manager

Oliver R. Couples - 27/05/2019 AccorHotels certified review
« Completely satisfied and met our expectations. »

The hotel was clean, modern and perfectly suited our needs for an overnight stay in Lugano. I was very satisfied with the fast check-in and check-out process. The Hotel Bar was nice and we enjoyed our welcome drinks (and more). I was extremely satisfied with the breakfast buffet!

Our hotel has responded to the review
Our hotel has responded to the review

Buonasera Mr. R., We really appreciate your comments regarding your stay at the Novotel Lugano Paradiso. It is a pleasure for us to receive your compliments and hope to welcome you again by us in the near future. Sunny regards from Lugano, Felice Casafina Front office Manager

Anonymous Business - 24/05/2019 AccorHotels certified review
« Comfortable »

Breakfast was really good. Staff was really friendly. Keep up the good work!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., Buongiorno! Good Morning! We very much appreciate your comments regarding your stay at the Novotel Lugano Paradiso. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Felice Casafina

Natasha S. Business - 23/05/2019 AccorHotels certified review
« I had a great experience with friendly staff and clean, comfortable accommodations »

Alberto (both of them) at the front desk was just great. The women managing the morning breakfast were fast, friendly and very nice. The room was clean and comfortable. I just wish I understood why after the first day the decorative pillows and bed runner was removed from my room by the cleaning staff and never replaced or brought back. Also - it was nice to get a lovely welcome dessert on my first day - thank you. I'd recommend this hotel to anyone and I would definitely stay here again if I'm ever back in Lugano.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review you posted of our hotel. We are pleased that you enjoyed your stay and hope to welcome you again very soon. Kind regards and thank you for your booking with us. Christian Schreiner General Manager

Anonymous Business - 20/05/2019 AccorHotels certified review

All good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the friendly review of our hotel. We are glad that you enjoyed your stay and hope to welcome you again very soon. Kind regards Christian Schreiner General Manager

Anonymous Business - 17/05/2019 AccorHotels certified review

This was a perfect, efficient stay for business in Lugano area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the friendly review of our hotel. We are glad that you enjoyed your stay and hope to welcome you again very soon. Sincerely, Christian Schreiner General Manager

Beatrice M. Business - 15/05/2019 AccorHotels certified review
« Centrally located »

very good located in town! Kind and helpful employees. Quit and cleen. Parking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mme M., Thank you for posting this great review of our hotel. We are glad that you enjoyed your stay and hope to welcome you again very soon. Sincerely yours, Christian Schreiner General Manager

Jms Solo - 13/05/2019 AccorHotels certified review
« Impeccably Clean and Masterfully Managed »

My experience at The Lugano Novotel was flawless. The decor is minimalist modern and pleasing. The colors coordinate well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mme S., Thank you for your friendly review of our hotel. We are glad that you enjoyed your stay and hope to welcome you again to one of our accorhotels hotels in Paradiso. Kind regards, Christian Schreiner General Manager

P. Solo - 12/05/2019 AccorHotels certified review
« Efficient, Friendly, Clean, Welcoming »

Excellent welcome, Clean room,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to welcome you again very soon. Kind regards Christian Schreiner General Manager

Yasmin H. Friends - 11/05/2019 AccorHotels certified review
« great stay »

excellent staff nice rooms good location and wonderful breakfast includong wheat free options.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. H., Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to welcome you again very soon. Kind regards Christian Schreiner General Manager

Brian Families - 09/05/2019 AccorHotels certified review
« Good, and above my expectations. »

Room is on the small side. Hotel is clean good with very friendly and helpful staff and cleaners. Breakfast buffet was excellent. Choice was above average, with elegant presentation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christian Schreiner General Manager

Peter Business - 07/05/2019 AccorHotels certified review
« Nice, clean rooms and excellent service at front desk »

Bartender was also great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you for the nice review of our hotel. We are glad that you enjoyed your stay and hope to welcome you again very soon. Kind regards Christian Schreiner General Manager

Claire Families - 07/05/2019 AccorHotels certified review
« Last minute booking for 3 rooms - excellent stay »

Hotel reception is very warm and welcoming. Hotel and rooms are modern and clean. Kid-friendly hotel. Would stay in another Novotel for sure!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mme R., Thank you for the great review of our hotel. We are glad that you and your Family enjoyed your stay and hope to welcome you again very soon. Best regards from Paradiso Christian Schreiner General Manager

Urs Couples - 06/05/2019 AccorHotels certified review

Alles war perfekt

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr Jaeggi, Vielen herzlichen Dank für die sehr gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder begrüßen zu dürfen. Mit Sonnigem Gruss aus Paradiso Christian Schreiner Direktor

Pat Friends - 06/05/2019 AccorHotels certified review
« Very friendly and helpful staff »

Felt welcomed and at home

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mme S., Thank you for this nice review of our hotel. We are glad that you enjoyed your stay and hope to welcome you and your Family again very soon. Kind regards Christian Schreiner General Manager

Anonymous Families - 27/04/2019 AccorHotels certified review
« Very Good »

It is our second time in this hotel within a year and it is a great hotel for families. The staff is superb specially Filicy and Alberto who made great effort to make our stay successful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the nice review of our hotel. We are glad that you enjoyed your stay and hope to welcome you again very soon. Sincerely, Christian Schreiner General Manager

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