Hotel - ibis Lugano Paradiso
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Lugano Paradiso Hotel

4.0/5 628 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Company

BANCA BSI1 km / 0.62 mi BANCA POPOLARE SONDRIO1 km / 0.62 mi IBSA4 km / 2.49 mi MERIDEL SA8 km / 4.97 mi UNIPHARMA SA4 km / 2.49 mi
BANCA CORNER1 km / 0.62 mi CERBIOS PHARMA4 km / 2.49 mi KERRHAWE SA8 km / 4.97 mi SORGENTE SA1 km / 0.62 mi

Our rooms

  • 70 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Automatic air control
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • RJ 45 outlet
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.5/5 AccorHotels Rating 2,781 reviews

Our guest reviews for
ibis Lugano Paradiso

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 628 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Benny Friends - 10/11/2019 Confirmed reviews AccorHotels
« Good stay »

Everything( room, reception, breakfast) was excellent except the bathroom which was small and without windows!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bernice, First of all thank you very much for your kind comments. It is always a pleasure to receive such a lovely and honest feedback. Next in order I would like to mention that our location is one of our strongest traits and we are glad it worked out for you. We would be very happy to have you staying with us again on your next visit to Lugano Best regards Mattia-Front office Team

Alexandre G. Families - 28/10/2019 Confirmed reviews AccorHotels
« Great stay »

The hotel is conveniently located within a 15 min walk from the Lugano city centre. The rooms are modern and comfortable, the hotel staff is very efficient and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexandre, Thank you for choosing ibis Lugano Paradiso and for sharing you impressions with us. We hope to have the opportunity to welcome you again in the future. Best regards Ambra - Front Office Team

Brigitte Business - 28/10/2019 Confirmed reviews AccorHotels
« ras »

Normal

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrte Frau Brigitte, Wir danken Ihnen für die Zeit, die Sie für die Bewertung unseres Hotels aufgewendet haben. Ihre Meinung ist uns sehr wichtig: nur so können wir erfahren, was unsere Gäste von uns erwarten. Es tut uns ausserordentlich leid, dass unser Hotel Ihren Erwartungen nicht entsprochen hat. Wir möchten darauf hinweisen, dass in der gleichen Struktur auch ein rotes IBIS und ein Novotel zur Verfügung stehen. Diese beiden Hotels gehören zu der höheren Kategorie der ACCOR Gruppe und wir sind überzeugt, dass sie Ihren Erwartungen besser entsprechen. Wir hoffen, Ihr Vertrauen bei einer Ihrer nächsten Übernachtungen wiederzugewinnen, und würden uns freuen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mattia-Front office team

John L. Solo - 15/10/2019 Confirmed reviews AccorHotels
« Professional staff, clean hotel, quiet neighborhood. »

It was my first time visiting Ticino from USA and I chose Lugano-Ibis because of the good combination of value and proximity to Lugano. I will definitely recommend that others stay here and will stay here again if ever visiting again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., In the name of all our team, thank you so much for your positive review! We very much appreciate your comments regarding our staff and the quality of our service. This type of customer feedback is what motivates us to keep on providing the best standard that we can! You are always welcome at the ibis hotel Lugano Paradiso Warm Regards from Switzerland, Ambra - Front Office Team

Steve O. Business - 08/10/2019 Confirmed reviews AccorHotels
« Pleasant »

Had a pleasant and helpful experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. O., I would like to thank you for choosing the ibis Lugano Paradiso and thank you very much for your positive comments. It makes us very happy to hear you enjoyed your stay in our hotel and the helpfulness of our staff. You are always welcome to our hotel. Best Regards, Ambra - Front Office Team

S. M. Business - 26/09/2019 Confirmed reviews AccorHotels

Very well located hotel, friendly staff 1 elevator is not enough, one always had to wait, sometimes for a few minutes

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., I would like to thank you for choosing the ibis Lugano Paradiso and thank you very much for your positive comments. It makes us very happy to hear you enjoyed your stay in our hotel and the helpfulness of our staff. You are always welcome to our hotel. Best Regards, Ambra- Front Office Team

Dr B. Couples - 18/09/2019 Confirmed reviews AccorHotels
« Dr »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eghardt, Thank you for choosing ibis Lugano Paradiso, we are really glad you enjoyed you stay with us. We hope to have the opportunity to welcome you again. Best regards Ambra - Front Office Team

Pisces1450 Couples - 16/09/2019 Confirmed reviews AccorHotels
« Holiday »

Although I found the location difficult to find once I had been in touch with reception everthing was superb. The check-in, the recommendation of somewhere to eat, the breakfast and the fast check-out was managed well by all the staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear B., In the name of all our team, thank you so much for your positive review! We very much appreciate your comments regarding our staff and the quality of our service. This type of customer feedback is what motivates us to keep on providing the best standard that we can! You are always welcome at the ibis hotel Lugano Paradiso Warm Regards from Switzerland, Ambra - Front Office Team

Les T. Couples - 11/09/2019 Confirmed reviews AccorHotels
« Good service in a very comfortable hotel »

Very good a couple of small issues but put right immediately

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. T., Thank you for taking the time to share your overall impressions about your stay at the ibis Lugano Paradiso. Your compliments are very much appreciated. We are delighted to hear that you enjoyed your experience. We hope to have the opportunity to welcome you again in the near future. Best Regards from Ticino, Ambra- Front Office Team

Stefano G. Solo - 27/08/2019 Confirmed reviews AccorHotels
« Always a great stay. Just outstanding ! »

Love the hotel and facilities. Just got what I needed . And is always a pleasure to stay in the Accor hotel complex in Lugano

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We are happy to read, that you've had a wonderful stay at Ibis Lugano Paradiso. Thank you for taking the time to share your feedback with us. We hope to welcome you back to our hotel very soon! Sincerely, Marco, FO Manager

Russell Couples - 26/08/2019 Confirmed reviews AccorHotels
« Pleasant stay but not great. »

The reception, check in, room and parking (for Switzerland) were very good. The WiFi was good and the location was excellent. The bathroom or “portaloo” very prominent in the bedroom wasn’t! The lifts were mind boggling! Why can’t we just press a button and go to our floor??? The breakfast room is all crammed into a tiny corner so it’s very congested trying to get food from the buffet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the ibis Lugano Paradiso. You can't just press a button and go for security reason, to make sure that only the checked-in clients have access to the floors. Breakfast room will be renovated and more space will be available for our clients, everything should be ready by next Springtime. Thank you again for sharing your experience, and we hope your next visit will be even better than the previous one. Sincerely, Marco, Front Office Manager

Blanca Families - 25/08/2019 Confirmed reviews AccorHotels
« Very good »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. S., I would like to thank you for choosing the ibis Lugano Paradiso and thank you very much for your positive comments. It makes us very happy to hear you enjoyed your stay in our hotel and the helpfulness of our staff. You are always welcome in our hotel. Best Regards, Ambra- Front Office Team

Massing Business - 21/08/2019 Confirmed reviews AccorHotels
« Great contact »

I am very satisfied with the different stay, Very friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Massing, I would like to thank you for choosing the ibis Lugano Paradiso and thank you very much for your positive comments. It makes us very happy to hear you enjoyed your stay in our hotel and the helpfulness of our staff. You are always welcome to our hotel. Best Regards, Ambra- Front Office Team

Yasser E. Families - 20/08/2019 Confirmed reviews AccorHotels
« Exclent Hotel »

It was a great experience and we enjoyed our stay, very much and we intend to repeat our visit once more next year. Thanks for the management Mr. Christian Schreiner (GM), Mr. Marco, & the front desk team for the excellent and professional service offered.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Yasser, In the name of all our team, thank you so much for your positive review! We very much appreciate your comments regarding our staff and the quality of our service. This type of customer feedback is what motivates us to keep on providing the best standard that we can! You are always welcome at the ibis hotel Lugano Paradiso. Warm Regards from Switzerland, Ambra- Front Office Team

Rudolf Couples - 13/08/2019 Confirmed reviews AccorHotels

very frindly staff, the team at the reception was professional and very helpful. The service staff in the restaurant was smiling and made sure the restaurant was tidy up at all times despite a hectic coming and going of hungry customers. Well done. the room was professionally made up daily however I missed the refill of the free bottle of water daily. Overall a very pleasant experience and value for money

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rudolf, In the name of all our team, thank you so much for your positive review! We very much appreciate your comments regarding our staff and the quality of our service. This type of customer feedback is what motivates us to keep on providing the best standard that we can! You are always welcome at the ibis hotel Lugano Paradiso Best regards Ambra- Front Office Team

Solo travel - 13/08/2019 TripAdvisor review
« Breakfast »

The breakfast are, when I stayed at the hotel, was quite packed, so not quite up for a pleasant experience. Otherwise, everything was very fine. The location is really great, not at all far from the lake front.

Our hotel has responded to the review
Our hotel has responded to the review

Dear dharrisonch, I would like to thank you for choosing the ibis Lugano Paradiso and thank you very much for your positive comments. It makes us very happy to hear you enjoyed your stay in our hotel and our location. We hope to have the opportunity to welcome you again in the future, Best regards Ambra- Front Office Team

raanananit Business - 07/08/2019 TripAdvisor review
« Excellent hotel near the lake, great Parking »

We cMe for 5 nights and it was a clean and comfortable bedroom to come back to. We had a car and for 20 CHF per day you can come in & out as much as you need. The staff was very professional and helpful for any question we had. Breakfast is basic but still very nice ( porridge, great croissant , coffee and juice etc ). The shower was very clean but a bit small. air conditioner is great ( and our week was very hot). I highly recommend it to those who want to stay in Paradiso.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Raanananit, In the name of and all our team, thank you so much for your positive review. We very much appreciate your comments regarding our staff and the quality of our service. This type of customer feedback is what motivates us to keep on providing the best standard that we can. You are always welcome at the ibis hotel Lugano Paradiso. Warm Regards from Switzerland,

L. Couples - 04/08/2019 Confirmed reviews AccorHotels

Good location the public transportation is just at the corner of the hotel. New rooms nice lobby only downside is the choices from breakfast buffet limited choices and no fruits only apples . Thanks to Eleanora the front desk receptionist who is always their to assist you and all the guests eventhough how occupied she was she’s always attentive to the needs of the guest.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., In the name of Eleonora and all our team, thank you so much for your positive review! We very much appreciate your comments regarding our staff and the quality of our service. This type of customer feedback is what motivates us to keep on providing the best standard that we can! You are always welcome at the ibis hotel Lugano Paradiso Warm Regards from Switzerland, Ambra- Front Office Team

Chris R. Couples - 25/07/2019 Confirmed reviews AccorHotels
« Clean rooms and pleasant staff »

Dissatisfied with cleaning staff who kept knocking on the door when I Had booked late check out on 24 July re room 724, ie poor communication between front staff and hous keeping

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., I would like to thank you for choosing the ibis Lugano Paradiso. I am really sorry about the miscommunication about your late chech out. We took note of your comments, and we will forward them to the concerned department so they will take action. We hope to have the opportunity to welcome you again. Best regards Ambra - Front Office Team

Robert W. A. Couples - 25/07/2019 Confirmed reviews AccorHotels
« Happy »

This is the third time we have stayed at this hotel. A great position for getting about town on foot and a big garage to leave a car.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., In the name of all our team, thank you so much for your positive review! We very much appreciate your comments regarding our staff and the quality of our service. This type of customer feedback is what motivates us to keep on providing the best standard that we can! You are always welcome at the ibis hotel Lugano Paradiso Warm Regards from Switzerland, Ambra- Front Office Team

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