Hotel - ibis budget Lugano Paradiso
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Lugano Paradiso

3.5/5 564 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • LUGANO AGNO
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Leisure and activities

  • Fitness centre  (Nearby)
  • Well-being  (Nearby)
    • Massage
    • Solarium
  • Bicycles rental

Catering

  • Breakfast
  • 1 restaurant(s)
  • Snack & beverage machine

Business services

  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Congress centre

PALAZZO CONGRESSI1.6 km / 0.99 mi

Our rooms

  • 82 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
    • 220/240 V AC
    • Air Cooling System
    • Emergency exit map
    • Opening windows
    • Remote control TV
    • Work desk in all rooms
    • High speed transmission line
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 2,625 reviews

Our guest reviews for
ibis budget Lugano Paradiso

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 564 reviews
Ernest C. Couples - 13/08/2019 AccorHotels review
« Nice hotel »

Good and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., I would like to thank you for choosing the ibis budget Lugano Paradiso and thank you very much for your positive comments. It makes us very happy to hear you enjoyed your stay in our hotel and the helpfulness of our staff. You are always welcome to our hotel. Best Regards, Ambra - Front Office Team

Max Couples - 13/08/2019 AccorHotels review
« Kind and helpful staff and clean affordable rooms. »

The front desk staff was very personable and helpful. The rooms were clean and the price was right for a great location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., In the name of all our team, thank you so much for your positive review! We very much appreciate your comments regarding our staff and the quality of our service. This type of customer feedback is what motivates us to keep on providing the best standard that we can! You are always welcome at the ibis hotel Lugano Paradiso Warm Regards from Switzerland, Ambra- Front Office Team

dcotterill63 Couples - 13/08/2019 TripAdvisor review
« Overnight stay »

Room was clean spacious and adequate for our needs , the service was good and the room came with a ticket for free bus travel / reduced costs on other things in Lugano which if you get a get a chance seems a lovely place to visit but like the rest of Switzerland is a little expensive

Our hotel has responded to the review
Our hotel has responded to the review

Dear dcotterill63, I would like to thank you for choosing the ibis budget Lugano Paradiso and thank you very much for your positive comments. It makes us very happy to hear you enjoyed your stay in our hotel and the helpfulness of our staff. We hope to have the opportunity to welcome you again for your next stay in Switzerland! Best regards

Caroline Couples - 07/08/2019 AccorHotels review
« Great »

The customer service was amazing from all of the staff members. The room was very clean and the location was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Caroline, In the name of all our team, thank you so much for your positive review! We very much appreciate your comments regarding our staff and the quality of our service. This type of customer feedback is what motivates us to keep on providing the best standard that we can! You are always welcome at the ibis hotel Lugano Paradiso Warm Regards from Switzerland, Ambra- Front Office Team

Rich Families - 06/08/2019 AccorHotels review
« Budget friendly small rooms with no AC »

Rooms are very small with no AC. You can not control the climate. No in-room phone or freeze.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., Thank you for taking the time to tell us about your experience at ibis budget Lugano Paradiso. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. For your next stay in Lugano, let us recommend you either ibis red or Novotel. These 2 hotels, located in the same building and belonging the same Hotel Group "ACCOR", offer a higher comfort and would definitely satisfy your needs and expectations. Looking forward to welcome you soon again. Ambra- Front Office Team

Rodney Couples - 30/07/2019 AccorHotels review
« Good hotel but room was not quite what we expected! »

We did not realize that the Budget hotel was so sparsely furnished. The room was lovely but there were no facilities such as chairs! The window could have had a lace-curtain to prevent the people opposite looking straight in! We kept knocking our heads on the third bed situated above our bed! We would have appreciated advice that we could up-grade to a more suitable room for an older couple.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., I would like to thank you for choosing the ibis budget Lugano Paradiso and thank you very much for your positive comments. We can't actually upgrade your room, we can just cancel the reservation is ibis budget (if allowed from the rate you chose) and book you the ibis red. If you have any doubt please contact us!! We remain at your disposal. Best regards Ambra -Front Office Team

John Couples - 27/07/2019 AccorHotels review

Prima

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter John, Wir danken Ihnen für die Zeit, die Sie für die Bewertung unseres Hotels aufgewendet haben. Ihre Meinung ist uns sehr wichtig: nur so können wir erfahren, was unsere Gäste von uns erwarten. Ihre positive Bewertung freut uns sehr und wir hören gerne, dass Ihnen Ihr Aufenthalt in unserem Hotel gefallen hat. Wir werden Ihre positiven Eindrücke gerne an unser ganzes Team weiterleiten und hoffen, Sie recht bald wieder bei uns in Lugano-Paradiso begrüssen zu dürfen! Ambra- Front Office Team

Anette Couples - 24/07/2019 AccorHotels review

A bit warm in the room. Nice breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anette, I would like to thank you for choosing the ibis budget Lugano Paradiso and thank you very much for your positive comments. It makes us very happy to hear you enjoyed your stay in our hotel. You are always welcome to our hotel. Best Regards, Ambra - Front Office Team

Kate Families - 18/07/2019 AccorHotels review
« Very hospitable »

Staff were very helpful and friendly. Basic accommodation having everything you need with a great location a short walk from town.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kate, Many thanks for your positive comments regarding our staff and the location. We are glad to hear that you enjoyed you stay with us. You're always welcome at the ibis budget Lugano Paradiso, we look forward to welcoming you soon again! Ambra- Front Office Team

Boss Solo - 01/07/2019 AccorHotels review
« Sehr gut »

All the best

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bogomir, Wir danken Ihnen für die Zeit, die Sie für die Bewertung unseres Hotels aufgewendet haben. Ihre positive Bewertung freut uns sehr und wir hören gerne, dass Ihnen Ihr Aufenthalt in unserem Hotel gefallen hat. Wir werden Ihre positiven Eindrücke gerne an unser ganzes Team weiterleiten und hoffen, Sie recht bald wieder bei uns in Lugano-Paradiso begrüssen zu dürfen! Ambra -Front Office Team

Apichai L. Business - 23/06/2019 AccorHotels review
« Nice and Convenient »

The hotel is in the same building with Ibis Lugano and Novotel. The room is smaller than the other two but the price is cheaper. The location is great. It is very close to Lugano Paradiso train station, bus station No. 1 and 2. You can walk to the funicular station to Monte Salvatore. The Migros convenient store is a few minutes walk. At check in, The reception persons were nice and helpful although I could not do an early check in. The room I stayed #611 was quite small but clean and comfortable. The hotel supply was only small soap. No refrigerator in the room. The breakfast was great with many selections. The price was relatively high to be called budget hotel. Overall it was OK for me. I might come back for the next convention in 2021.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Apichai, I would like to thank you for choosing the ibis budget Lugano Paradiso and thank you very much for your positive comments. It makes us very happy to hear you enjoyed your stay in our hotel and the helpfulness of our staff. We hope we will have the opportunity to welcome you again in 2021! Best regards Ambra- Front Office Team

Mathieu Couples - 10/06/2019 AccorHotels review
« Satisfied, not more not less »

I was a bit surprised by the parking price, I did not notice by the way the information on your website ... For the plus, staff was good. Otherwise, a Ibis budget as others...you know what to expect...so globally satisfied.

Our hotel has responded to the review
Our hotel has responded to the review

Good afternoon, Thank you for making the Ibis Budget Lugano Paradiso your hotel of choice while visiting Ticino . I am pleased you found our hotel suitable to your needs. Your recommendation is very much appreciated. I do hope we will have the opportunity to welcome you back again when next visiting Lugano. Best regards Marco Front Office Manager

Mitch G. Couples - 27/05/2019 AccorHotels review
« Loud kids at 7am »

Room did its job but the room was a bit hot with no air control. We had the window open but we were woken up at 7 am to what sounded like kids screaming in the pool. This went on for about an hour after not being comfortable with the temperature of the room for the majority of the night. At that point we decided to pack our bags and head to the train station to get to out next destination.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr G., Thank you for choosing our ibis Lugano Paradiso for your stay in Ticino and thank you for taking the time to share your impressions. I'm very sorry that our product didn't satisfy your expectations, please accept our apologies. We'd like to inform you that our ibis budget is designed to offer a basic comfort to a very convenient price. For your next stay in Lugano, let us recommend you our ibis red. This 3* offer higher standards and we are sure it would meet your needs in terms of comfort. We hope to have the opportunity to welcoming you in future occasions and remain. Kind regards Mattia-Front office Team

Rafael T. Friends - 27/05/2019 AccorHotels review
« Room is OK »

Staff at the reception are very helpful and attentive. Room too small, no shampoo, no frigobar no phone to call the desk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr T., We are truly happy to hear that you enjoyed your stay at the ibis Budget Lugano Paradiso. Many thanks for sharing your experience with us! Your comments regarding our Receptionist are very much appreciated. It is always nice and motivating to receive positive feedback. We will share your comments with our staff. We hope to have the opportunity to welcome you again in the future Sunny Regards from Lugano Mattia-Front office Team

Dozi I. Business - 19/05/2019 AccorHotels review

it was graet to stay even one night at your hotel. Besides it was'nt the first time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear I., I would like to thank you for choosing the ibis budget Lugano Paradiso and thank you very much for your positive comments. It makes us very happy to hear you enjoyed your stay in our hotel and the helpfulness of our staff. You are always welcome in our hotel. Best Regards, Ambra - Front Office Team

Family - 15/05/2019 TripAdvisor review
« excellent »

nice place, close to lake, public transport and funicular. plenty of restra/bakery around. Overall nice experience. the checkin was fast. the receptionist showed on map where to visit, where to dine in etc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BackPacker551713 I would like to thank you for choosing the ibis budget Lugano Paradiso and thank you very much for your positive comments. It makes us very happy to hear you enjoyed your stay in our hotel and the helpfulness of our staff. We hope to have the opportunity to welcome you again in the future. With best regards

Raja Families - 13/05/2019 AccorHotels review
« comfortable »

Room was comfortable. More space could have been provided on the pathway from door to bed. Its pretty narrow. The space (height) between bed and bunk bed could have been more so we don't get our heads bang on.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Subramanian, I would like to thank you for choosing ibis budget Lugano Paradiso and thank you very much for your positive comments. We would like to inform you that in the same building we have ibis red, 3 stars hotel which is more comfortable and bigger in size as the ibis budget. We hope to have the opportunity to welcome you again in the future. With best regards. Ambra - Front office Team

Marco K. Solo - 05/05/2019 AccorHotels review
« War alles super »

Normal

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr K., Wir danken Ihnen für die Zeit, die Sie für die Bewertung unseres Hotels aufgewendet haben. Ihre positive Bewertung freut uns sehr und wir hören gerne, dass Ihnen Ihr Aufenthalt in unserem Hotel gefallen hat. Wir werden Ihre positiven Eindrücke gerne an unser ganzes Team weiterleiten und hoffen, Sie recht bald wieder bei uns in Lugano-Paradiso begrüssen zu dürfen! Mit besten Grüssen Ambra - Front Office Team

William Couples - 25/04/2019 AccorHotels review
« Hotel in a great position and staff were all very friendly. »

We enjoyed very much the locality if the hotel, it's set in a beautiful area, was very clean and everyone made us most welcome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear William, I would like to thank you for choosing the ibis budget Lugano Paradiso and thank you very much for your positive comments. It makes us very happy to hear you enjoyed your stay in our hotel and the helpfulness of our staff. You are always welcome in our hotel. Best Regards, Ambra- Front Office Team

Pam Business - 16/04/2019 AccorHotels review
« Low price - poor experience »

My experience was pretty bad. While the staff was kind, the rooms were clean, the location was great and the parking was convenient -- the rest was awful. My room was so hot - the manager said others needed to complain for him to make it cooler. AKA he didn't care at all. I asked for a fan - he said open the window. I opened the window - cigarette smoke wafted in all night. You want safety - not here. There is no backup lock on the door (ie. anyone w/ a key can get in) nor is there a peephole. One night at 230am some drunk folks were wandering the halls and trying to get into my room. Want to call for help? No luck because there are no phones in the room. The rest of the amenities are light -- no hairdryer, no fridge. The room is tiny and not efficient. There is nowhere to put your stuff and a tiny rack for clothes. The worst - in an attempt to save power, the bathroom light is on a sensor. So it turns on when you walk into the toilet and then turns off while you are sitting there. And waking up to go to the bathroom at night -- the light will wake you right up and you have no choice. I will not be staying here again -- I requested a new room and they couldn't do that after the attempted break-in. They did not care that it was too hot. Honestly - for the price, it actually feels overpriced compared to what you can get for $50 more at a nearby hotel. If they would have cooled the room that would have been a game changer in my satisfaction. Turning down the temp or a fan -- instead, I had to have the window open to all the sounds and smells and light - all night long.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pam, We would like to thank you for choosing our ibis budget hotel for your stay in Lugano. Let us inform you, that our team is available 24 hours per day. The will be happy to help you to find any solution. We took note of all your comments. Please accept our sincerest apologizes for any inconveniences you may have encountered during stay. Do not hesitate to contact us for any further information you might need. With best regards. Ambra - Front Office Team

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
Le Club AccorHotels
Not participating hotel As a {{fidelityCard}} member Free: become a member

When making a booking at this hotel:

  • I earn points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates