Hotel - Mercure Bratislava Centrum Hotel
Mercure Hotel Mercure Hotel

Mercure Bratislava Centrum Hotel

4.5/5 1,875 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Valet parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Airport shuttle
    • BRATISLAVA (Paying)
    • VIENNA AIRPORT (Paying)
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Polish
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being  (Nearby)
    • Massage
    • Sauna
    • Solarium
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf course 9 holes
    • Golf lessons
  • Tennis  (Nearby)
    • Clay tennis court
    • Indoor tennis court
    • Outdoor tennis court
  • Rafting  (Nearby)
  • Other sports activities
    • Bicycles rental
    • Bike rack facilities
    • Basketball facilities (Nearby)
    • Billiards/Snooker
    • Boules/petanque (Nearby)
    • Bowling (Nearby)
  • Ski hire facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 11 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

ACCENTURE1.5 km / 0.93 mi DELL0.5 km / 0.31 mi ESET2 km / 1.24 mi IBM3 km / 1.86 mi METRO3 km / 1.86 mi PEUGEOT1.5 km / 0.93 mi SIEMENS2 km / 1.24 mi VOLKSWAGEN15 km / 9.32 mi
AWECO30 km / 18.64 mi ERNST AND YOUNG1.5 km / 0.93 mi HOLCIM4 km / 2.49 mi IKEA5 km / 3.11 mi ORANGE3 km / 1.86 mi PWC1.5 km / 0.93 mi TATRABANKA0.5 km / 0.31 mi

Exhibition and convention centre

INCHEBA2 km / 1.24 mi

Your meetings and events

"Plan your incentive,business meeting or important press conference in a stylish and modern location. The meeting facilities assurea pleasant environment for receptions, cocktails, parties, meetings,conferences and weddings.""There are 6 meeting rooms and 1 Privilege Boardroom with natural day light, WiFi and the latest technological solutions (video conference etc.) providing a capacity of 8 -180 people. Direct access to the bar area. Technical equipment:""flip chart, overhead, projector, HD TV, DVD, interpretation equipment rental, loudspeakers, cordless phone, photocopy machine,ISDN, High -Speed wired internet, WiFi. The rooms can be separated by mobile walls."

Mercure Bratislava Centrum Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
PRIVILEGE BOARDROOM 16 m2 2 m 0 0 8 0 0
SENSE 17 m2 2 m 15 12 12 12 0
EXISTENCE 24 m2 2 m 20 16 12 16 0
CLUB 26 m2 2 m 25 14 16 18 0
DECOR 41 m2 2 m 45 18 20 24 0
SENSE+EXISTENCE 41 m2 2 m 40 20 20 24 0
ELEMENT 51 m2 2 m 66 22 20 40 0
CUBE 52 m2 2 m 66 20 24 25 0
ELEMENT+CUBE 92 m2 2 m 120 45 44 74 70
DECOR+ELEMENT 103 m2 2 m 110 40 34 64 60
DECOR+ELEMENT+CUBE 144 m2 2 m 180 54 60 100 100
    • Flipchart
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Airconditioned meeting room
    • High speed transmission line
    • Slide projector
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 175 rooms

Our restaurants and bars

See all our restaurants and bars
4.6/5 AccorHotels Rating 3,981 reviews

Our guest reviews for
Mercure Bratislava Centrum Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,875 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Ivars P Couples - 14/06/2019 TripAdvisor review
« Cheep but good enough! »

Very supportive staff. It looks that every client is expected. I'm very surprised when I found in my room special invitation card in my mother's language. It was very pleasantly. The room was very comfortable.

Spyros T. Business - 10/06/2019 AccorHotels certified review
« very reliable option »

Have visited Mercure in multiple countries. Always a reliable option with good staff and good quality amenities. Never got disappointed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Spyridon T., Thank you for your lovely words regarding to your stay at Mercure Bratislava Centrum hotel. We look forward for your next stay :) Sincerely, Gabriela Busova Guest Experience Representative

Ivek Business - 10/06/2019 AccorHotels certified review
« correct »

correct, but the ceiling shower is leaking, the walls in the bathroom are dirty, there is not enough light in the room and one mattress is in bad condition

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ivica C., Thank you for taking the time to tell us about your experience! I already shared your comments with our Housekeeping supervisor. Feedbacks like this help us to constantly improve our service. We look forward for your next visit! Sincerely, Gabriela Busova Guest Experience Representative

Travelling M. Couples - 09/06/2019 AccorHotels certified review
« Pleasent room, but breakfast and cleaning not the best »

Privilage room was nice, but did not get refill of free water, juice, toilet paper. Staid 3 nights and said this to the reception on the first and 2.nd day without improvement. They did help me out in the reception, but this should not have been neccesary. Breakfast was dissapointing for 4 star hotel. Even got empty of lactose free milk and even gave the empty bottle to the staff without it beein replaced with a new one.

Z Business - 08/06/2019 AccorHotels certified review
« Good hotel and great location »

The plus of the hotel is the parking. The hotel was clean and the staff was very friendly. The cleaning ladies didn't leave any shampoo or soap. I had to ask for many things. The privilege lounge was supposed to have soft drinks and snacks: the coffee machine was broken; the only snacks were salty crackers. The waiters at the privilege lounge were nosy and impolite. The staff did not clean the privilege lounge. I would expect better service from a 4 start hotel.

Bogdan Business - 07/06/2019 AccorHotels certified review
« Bad check-in and check-out experience »

I have asked high floor but received 2nd. It was needed to pay with AMEX (company policy) but had to pay with my own card.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bogdan Mr G., thank you for taking the time to share your experience. I am sorry if the floor did not meet your expectations. We were fully booked and there were no rooms on higher floor by that time. Regarding to the issue with AmEx, it is not accepted by Slovak banks since 1. June, so we were not able to accept it either. I hope that in the future you will give us a chance to make your stay more pleasant. Sincerely, Gabriela Busova Guest Experience Representative

Anonymous Couples - 07/06/2019 AccorHotels certified review
« Good facilities but not so good service »

We arrived at the hotel in the morning but was told that we could not check in until 2 pm. It was the first time that we encountered such a situation. (We travel frequently and choose Mercure at most times. In all other places, we are welcome to check in early.) And the receptionists were not very proactive during our stay. Moreover, the shampoo and the shower gel are only prepared for one person, definitely not enough for a couple. The shower room is badly designed so that water floods out. In general we are disappointed about the service.

Radu B. Business - 06/06/2019 AccorHotels certified review
« Splendid! »

Very easy check-in with the online form. Your restaurant cuisine could be a bit more diversified. Pleasant staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Radu B., thank you for your time you took to tell us about your stay at Mercure Bratislava Centrum. We look forward for your next visit :) Sincerely, Gabriela Busova Guest Experience Representative

Liviu Business - 06/06/2019 AccorHotels certified review
« A pleasant working travel »

friendly and professional staff, clean and well-appointed rooms, great conditions, good food, modern architecture and tranquility

Our hotel has responded to the review
Our hotel has responded to the review

Dear Liviu D., Thank you for taking the time to tell us more about your experience at Mercure Bratislava Centrum hotel. We are very glad you had a nice stay with us! We very much appreciate your kind words and comments and we look forward for your next visit. :) Sincerely, Gabriela Busova Guest Experience Representative

Stephen Couples - 05/06/2019 AccorHotels certified review
« Poor Staff and Poorly Maintanence in Rooms »

This hotel does not have the best trained staff in the world and some would benefit from being more professional and the hotel manager should take note of the maintenance of the rooms eg, Room: coffee machine broken, phone broken, Privilege Room, coffee machine broken. Billing : overcharged on room rate and in car parking , will not return to this hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen G., Thank you for taking the time to tell us about your experience at the Mercure Bratislava Centrum Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Sincerely, Gabriela Busova Guest Experience Representative

Michaelh Couples - 02/06/2019 AccorHotels certified review
« bratislavia stay »

A conveniently located hotel to the railway station and a 1.5km walk to the old town

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael H., thank you very much for taking the time to tell us about your stay at Mercure Bratislava Centrum hotel. We look forward for your next visit! Sincerely, Gabriela Busova Guest Experience Representative

Gary Business - 31/05/2019 AccorHotels certified review
« Pleasant but not quite perfect. The ironing room is really insufficient not to mention tiny. »

All the staff were extremely pleasant and spoke perfect english which helped enormously. A special mention of all the staff at the bar who served us every evening after a long day with a smile!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gary, thank you very much for your evaluation and review! We very much appreciate it. I already shared your comments with our F&B team and the bartenders! It was our pleasure to have you here with us during the Championship and we look forward to a future opportunity to host you :) Sincerely, Gabriela Busova Guest Experience Representative

Guido F. Business - 31/05/2019 AccorHotels certified review
« Clean comfy and trendy stay in Bratislava »

Very satisfactory. Clean and spacious room. Super comfy bad and good breakfast (maybe a bit too much crowded the breakfast room)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guido F., thank you for taking the time to share your experience with us. We are very glad that our services met your expectations. I am sorry for the minor inconveniences during breakfast. We hope to see you back soon :) Sincerely, Gabriela Busova Guest Experience Representative

Anonymous Business - 30/05/2019 AccorHotels certified review
« Great availability of the service team! »

the hotel team is very attentive

Our hotel has responded to the review
Our hotel has responded to the review

Dear Erwan G., thank you for your time to evaluate your stay and we very much appreciate your kind words regarding to the services of our team! I will make sure to share your comments :) We hope to see you soon! :) Sincerely, Gabriela Busova Guest Experience Representative

Friends getaway - 27/05/2019 TripAdvisor review
« Excellent location close to public transport, and main attractions »

Great hotel in an excellent city centre location, close to the railway station, and main throroughfare. The breakfast is excellent, and well presented. We had use of the privilege lounge, which was excellent and comfortable. The staff were amazing, excellent customer service skills, professional, helpful and friendly. The rooms are spacious and comfortable too

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew, thank you for choosing Mercure Bratislava Centrum for your stay! We are happy you had a nice time with us and that our services met your expectations. We very much appreciate your nice words and comments regarding to the skills of our team :) We are glad that also the location was convenient for you so you could easily reach everything. We hope to see you again in the future :) Best regards, Gabriela Busova Guest Experience Representative

Paul B. Solo - 26/05/2019 AccorHotels certified review
« Short but Sweet »

As usual it was excellent. Great staff great food great service and a comfortable bed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you for your lovely words. See you soon :) Sincerely, Gabriela Busova Guest Experience Representative

Couples - 22/05/2019 TripAdvisor review
« A pleasure to stay at this mercure - one the best experienced so far »

A pleasant stay with well equipped room and good service and a central location. Nice details were the welcoming, the excellent breakfast with local features and a good selection of Slovakian wine in the bar Very good lounge

Our hotel has responded to the review
Our hotel has responded to the review

Dear Allan thank you for taking the time to tell us more about your stay at Mercure Bratislava Centrum :) We very much appreciate your kind comments regarding to our services and we are glad you felt welcomed :) We are also happy that the breakfast met your expectations and that you were satisfied with our Privilege Lounge as well :) I believe we will have a chance to welcome you again in the future! Best regards, Gabriela Busova Guest Experience Representative

R. Solo - 17/05/2019 AccorHotels certified review
« nice hotel »

Good location, nice hotel, extra service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Armin R., Thank you for the evaluation of your experience at Mercure Bratislava Centrum! We are very glad you had a pleasant stay and that our services met your expectations! :) Sincerely, Gabriela Busova Guest Experience Representative

Anonymous Business - 17/05/2019 AccorHotels certified review
« Frustrating »

I like to relax in the evenings when in a hotel, watching TV. But it was frustrating when the TV wouldn't respond to the TV remote.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yaw S., thank you for taking the time to share your experience at Mercure Bratislava Centrum. I am sorry that the TV remote control did not work in your room. Next time please make sure to ask for a new one or new batteries at the reception. It can be easily resolved, so you can enjoy a nice relaxing time by TV. :) We hope to see you next time :) Sincerely, Gabriela Busova Guest Experience Representative

Maya Business - 15/05/2019 AccorHotels certified review
« beautiful room »

lovely room, very nice breakfast with friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maya, thank you for the evaluation of your stay and for your nice words :) We look forward to welcome you back :) Sincerely, Gabriela Busova Guest Experience Representative

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates