Hotel - Mercure Bratislava Centrum Hotel
Mercure Hotel Mercure Hotel

Mercure Bratislava Centrum Hotel

4.5/5 1,825 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Airport shuttle
    • BRATISLAVA (Paying)
    • VIENNA AIRPORT (Paying)
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being  (Nearby)
    • Massage
    • Sauna
    • Solarium
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf course 9 holes
    • Golf lessons
  • Tennis  (Nearby)
    • Clay tennis court
    • Indoor tennis court
    • Outdoor tennis court
  • Rafting  (Nearby)
  • Other sports activities
    • Bicycles rental
    • Bike rack facilities
    • Basketball facilities (Nearby)
    • Billiards/Snooker
    • Boules/petanque (Nearby)
    • Bowling (Nearby)
  • Ski hire facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 11 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

ACCENTURE1.5 km / 0.93 mi DELL0.5 km / 0.31 mi ESET2 km / 1.24 mi IBM3 km / 1.86 mi METRO3 km / 1.86 mi PEUGEOT1.5 km / 0.93 mi SIEMENS2 km / 1.24 mi VOLKSWAGEN15 km / 9.32 mi
AWECO30 km / 18.64 mi ERNST AND YOUNG1.5 km / 0.93 mi HOLCIM4 km / 2.49 mi IKEA5 km / 3.11 mi ORANGE3 km / 1.86 mi PWC1.5 km / 0.93 mi TATRABANKA0.5 km / 0.31 mi

Exhibition and convention centre

INCHEBA2 km / 1.24 mi

Your meetings and events

"Plan your incentive,business meeting or important press conference in a stylish and modern location. The meeting facilities assurea pleasant environment for receptions, cocktails, parties, meetings,conferences and weddings.""There are 6 meeting rooms and 1 Privilege Boardroom with natural day light, WiFi and the latest technological solutions (video conference etc.) providing a capacity of 8 -180 people. Direct access to the bar area. Technical equipment:""flip chart, overhead, projector, HD TV, DVD, interpretation equipment rental, loudspeakers, cordless phone, photocopy machine,ISDN, High -Speed wired internet, WiFi. The rooms can be separated by mobile walls."

Mercure Bratislava Centrum Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CLUB 26 m2 2.7 m 25 14 16 18 0
CUBE 52 m2 2.7 m 66 20 24 25 0
DECOR 41 m2 2.7 m 45 18 20 24 0
DECOR+ELEMENT 103 m2 2.7 m 110 40 34 64 60
DECOR+ELEMENT+CUBE 144 m2 2 m 180 54 60 100 100
ELEMENT 51 m2 2.7 m 66 22 20 40 0
ELEMENT+CUBE 92 m2 2.7 m 120 45 44 74 70
EXISTENCE 24 m2 2.7 m 20 16 12 16 0
PRIVILEGE BOARDROOM 16 m2 2.7 m 0 0 8 0 0
SENSE 17 m2 2.7 m 15 12 12 12 0
SENSE+EXISTENCE 41 m2 2.7 m 40 20 20 24 0
    • Flipchart
    • Videoconferencing
    • Audio and video equipment
    • Lectern
    • Day light
    • WIFI access
    • Airconditioned meeting room
    • High speed transmission line
    • Podium
    • Slide projector
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

A wide range of trendy queen size or twin bedded rooms are inspired by moments of pop-art. Transparent and semi-transparent bathrooms equipped with walk-in shower or bathtub offering a spacious feeling, most rooms with separate toilets

  • 175 rooms
  • 150 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Safe deposit box in room
    • TV with on-screen billing info
    • Telephone
    • TV with VCR
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Cordless telephone
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Web TV
    • Pay per view channel(s)
    • TV room service ordering
    • Video games on TV in room
    • Baby bed
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.6/5 AccorHotels Rating 3,453 reviews

Our guest reviews for Mercure Bratislava Centrum Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,825 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Bailey Families - 10/01/2019 AccorHotels certified review
« Very nice guest rooms/lobby »

We really enjoyed the guest rooms and lobby bar at the hotel. We found the location to be very beneficial to our needs as we were taking the train to Bratislava from Budapest, and then leaving via train to Vienna. This is the closest property to the train station, so we were able to easily drop luggage and walk the 15 minutes to the city center to explore sans luggage. The hotel was very clean and nicely updated, with comfortable beds. I would highly recommend.

Christina Families - 09/01/2019 AccorHotels certified review
« Wonderful experience »

The staff is kind and friendly, helping us to find the traffic of the attractions. We have a pleasant journey in Bratislava.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christina, We very much appreciate your comments regarding your stay at the Mercure Bratislava Centrum Hotel. It is always a pleasure to receive positive feedback. I am happy that our services met your expectation and also that we helped you in better orientation in our city :) We hope to see you again in the future! Sincerely, Gabriela Busova Guest Experience Representative

Anonymous Couples - 08/01/2019 AccorHotels certified review
« Very nice hotel »

Hotel and room were very good, only the breakfast could be better

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hrvoje E., We very much appreciate your comments regarding your stay at the Mercure Bratislava Centrum Hotel. We are very happy you had a pleasant stay. We very much appreciate also your comments regarding to the breakfast. Please rest assured that I will share your comments with the F&B department. :) Thank you again for your feedback and see you in the future :) Sincerely, Gabriela Busova Guest Experience Representative

A M. Couples - 07/01/2019 AccorHotels certified review
« Lovely stay »

Hotel was beautifully decorated, location excellent, rooms clean and fresh.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gerard M., Thank you for the evaluation of your stay and for nice words :) We are very happy you had a pleasant stay and our services met your expectations :) We look forward to see you next time in the future :) Sincerely, Gabriela Busova Guest Experience Representative

Weena Families - 07/01/2019 AccorHotels certified review
« Cool stay »

It was a pleasant stay I had with mercure Bratislava centrum. Check in was fast n counter staff are good in directions. I can see smiles on their faces. The only regrets is,i did not have a chance to use the lounge service. As was only been told during my check out that,i was entitled for lounge access.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Weena, We very much appreciate your comments regarding your stay at the Mercure Bratislava Centrum Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcome you again, so next time you can experience also our Privilege Lounge :) Sincerely, Gabriela Busova Guest Experience Representative

Ling Families - 05/01/2019 AccorHotels certified review
« Comfortable room »

The hotel is conveniently located near the train station. The room is comfortable and clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Qiling L., We very much appreciate your comments regarding your stay at the Mercure Bratislava Centrum Hotel. We are very grateful for your feedback and we look forward to welcome you back again in the future :) Sincerely, Gabriela Busova Guest Experience Representative

P W. Families - 05/01/2019 AccorHotels certified review
« Decent hotel in a good location for us »

Modern, clean hotel with friendly staff as always with Accor. No complaints, but the only minor point was that the large shower head dripped cold water when using the small shower.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter W., We very much appreciate your comments regarding your stay at the Mercure Bratislava Centrum Hotel. We are happy our services and location met your expectations. Thank you for the feedback regarding the shower. Our technicians will have a look. As we strive to provide the best possible services, feedback as yours is always very appreciated. We look forward to welcome you back in the future :) Sincerely, Gabriela Busova Guest Experience Representative

Andreia M. Couples - 05/01/2019 AccorHotels certified review
« Great »

Great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andreia m., thank you for the evaluation and feedback :) We very much appreciate it and we look forward to welcome you back :) Sincerely, Gabriela Busova Guest Experience Representative

Adam Couples - 04/01/2019 AccorHotels certified review
« Well located and smart hotel but room a little disappointing »

This is a smart new hotel located right next to the train station and 10 minute walk or short tram ride to the old town. The bar area and restaurant area were both nice areas though we didn't eat at the hotel. We paid for a junior suite and it was actually a bit disappointing. It was a two room suite but was very small and lacked basics like hooks for coats. The housecleaning was pretty basic as well and we had to ask reception for coffee and shower gel etc as it had not been refilled when we had run out. The Privilege Lounge was a total waste of time and space, basically just a coffee machine and a sad looking empty fridge and a few bags of crisps. All in all the hotel was decent but I wouldn't bother with an upgrade room again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adam S., We very much appreciate your comments regarding your stay at the Mercure Bratislava Centrum Hotel. I am very sorry that some aspect of your stay did not meet your expectations and you were missing some items. I really do apologize for that. Thank you for sharing your concern. As we strive to provide the best possible services for our guests every feedback is very important to us. I hope you will give us a chance to serve you better in the future. We look forward to welcome you again. :) Sincerely, Gabriela Busova Guest Experience Representative

Huey Y. Y. Couples - 04/01/2019 AccorHotels certified review
« Great location and excellent service! »

The location of the hotel is excellent as it is very near the main train station and is only 1km walk away from the old city center. The team's service is also impeccable, from the upgrade to the anniversary surprise - all of which we really appreciated!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Huey Yee Y., We very much appreciate your comments regarding your stay at the Mercure Bratislava Centrum Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are happy you had a nice time with us and you enjoyed your anniversary. :) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriela Busova Guest Experience Representative

Mrs U. K. Friends - 03/01/2019 AccorHotels certified review
« Wouldn't be going back in a hurry! »

Suite was very spacious but very comfortable bed That's the positives Staff especially in dining room was quite rude and not helpful whatsoever.. Certaintly didn't look like they were happy in their job The breakfast buffet was never full.and had to wait for a long time to get testicles and then 1 thing came and had to wait for the next item etc The mini bar was not restocked once since we arrived.. Privileged service lounge was the worst I've ever encountered..not even a cappuccino to be had..a few dishes of dried fruit..Orange juice a half glass 1 day after that..none..certaintly not worth the effort Very disappointing service in a hotel I certainly won't be going back there Asked the receptionist for a wake up call at 04.15am which we never got.. only to come down to be told our Taxi w a s outside since 04.15 which we didn't order..it was a wakeup call we had requested..the guy got very irate saying yes we ordered it All round Staff need to be trained in Customer service and attitude Most of the reception staff were helpful with the exception of this night guy who was quite rude over His mistake of calling a taxi instead of a wakeup call..unacceptable had we slept it out when going for a flight

Our hotel has responded to the review
Our hotel has responded to the review

Dear Una K., Thank you for taking the time to tell us about your experience at the Mercure Bratislava Centrum Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. I am truly very sorry for the inconveniences from breakfast and Privilege Lounge to the misunderstanding with the wake up call. I can imagine your frustration. I already shared your concerns with the heads of departments. We will take proper steps to avoid such situations in the future. We are adding 500 courtesy points to your Le Club AccorHotels membership account. Despite of some negative aspects we hope that you will give us the opportunity to serve you better in the future. Have a wonderful year 2019. :) Sincerely, Gabriela Busova Guest Experience Representative

Michal R. Business - 31/12/2018 AccorHotels certified review
« Perfect »

I do not praise often, but in this case everything was just flawless. Keep it up!

Our hotel has responded to the review
Our hotel has responded to the review

Vážený Michal R., ďakujeme, že ste si našli čas a ohodnotili Váš pobyt! Vážime si Vaše milé slová a tešíme sa na Vašu ďaľšiu návštevu! S pozdravom, Gabriela Busova Guest Experience Representative

Anonymous Families - 25/12/2018 AccorHotels certified review
« Fabulous »

Professional service, very friendly and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert D., we very much appreciate this wonderful evaluation :) Sincerely, Gabriela Busova Guest Experience Representative

Robert Solo - 24/12/2018 AccorHotels certified review
« Modern well equiped hotel right next to Central Station »

Very comfortable room, good breakfast and great value

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert P., thank you for taking the time to evaluate your stay and leaving us a review. We very much appreciate it! Sincerely, Gabriela Busova Guest Experience Representative

Dodo Business - 23/12/2018 AccorHotels certified review
« Outside glass construction shudders »

Everything was great, just I was woken up in the middle of the night by a weird swish and shaky sounds comming from the outside fancy glass construction on the top floor... had to use another pilow to cover my ears :).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jozef C., We very much appreciate your comments regarding your stay at the Mercure Bratislava Centrum Hotel. It is always a pleasure to receive positive feedback. I am very sorry about the inconveniences during your stay. I hope despite of that we will have an opportunity to welcome you here with us again, we will give you a room on different floor if possible. :) Sincerely, Gabriela Busova Guest Experience Representative

Family - 20/12/2018 TripAdvisor review
« Comfortable Hotel next to central station »

If you fly in to Bratislava with the intention of moving on by train, this hotel is just a couple of meters away from the Main Train station with regular links to Prague, Brno, Budapest, etc.From the airport take the 61 bus for a couple of Euro to the end of the line and you can see the Mercure as you arrive. Decent place as are all the hotels in the Accor group.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert, thank you for choosing Mercure Bratislava Centrum for your stay. We very much appreciate your nice words and comments. We are very happy that the location was convenient for you and your time in Bratislava was pleasant. We believe to see you again in the future :) Warm regards, Gabriela Busova Guest Experience Representative

Peter H. Couples - 19/12/2018 AccorHotels certified review
« Beautiful Hotel »

Booking went well. Very pleasantly greeted. Rooms were great, as was the food. The staff were excellent. Our 3rd stay at this hotel. Well done all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Linda H., we very much appreciate your evaluation and review. We are always happy to receive positive comments and we are very glad you had a pleasant stay. We hope to have you back for the 4. time :) Sincerely, Gabriela Busova Guest Experience Representative

Couples - 17/12/2018 TripAdvisor review
« Winter Trio »

Excellent hotel, excellent location and very friendly and helpful staff. Lovely suites and a treat in the room when we arrived. Would definitely recommend. Very close to airport also and hotel arranged taxi back to airport at half the price of the airport taxi.

Our hotel has responded to the review
Our hotel has responded to the review

Dear mary_macrory, thank you for choosing Mercure Bratislava Centrum for your stay. It was our pleasure to host you. We very much appreciate your kind words and comments. It makes us happy that your stay was pleasant and it met your expectations. Thank you again for staying with us and we believe to have you back again in the future. :) Best regards, Gabriela Busova Guest Experience Representative

Mitko A. Couples - 16/12/2018 AccorHotels certified review
« Just perfect »

Everything was smooth, keep up the good work. This was my second time in your hotel and for sure I will come back again. Just one notice about the Privilige lounge, the two computers were not working, during our three day stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mitko A., it was our pleasure to host you in Mercure Bratislava Centrum :) We are very happy your stay was pleasant and you enjoyed the time spent in Bratislava with us. Thank you for letting us know, our team of technicians are already working on the issue. We hope to see you back soon in the future :) Sincerely, Gabriela Busova Guest Experience Representative

Mina Business - 12/12/2018 AccorHotels certified review
« Decent hotel »

Enjoyable stay, nice quiet, clean room, excellent bathtub. Good breakfast, with a chef making pancakes to order, but the music in the breakfast area was horrible! Made me and my colleagues feel stressed, something more soothing would be more suitable for breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marina A., We very much appreciate your comments regarding your stay at the Mercure Bratislava Centrum Hotel. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one and also the music will be more enjoyable. Sincerely, Gabriela Busova Guest Experience Representative

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