Hotel - ibis Kayseri
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Kayseri Hotel

4.0/5 329 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Air conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Exhibition and convention centre

KAYSERI WORLD TRADE CENTER2 km / 1.24 mi

Exhibition centre

KADIR HAS3 km / 1 mi KADIR HAS CONFERENCE CENTER2.2 km / 1.37 mi

Our rooms

  • 160 rooms
  • 60 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 20 connecting rooms
  • Extra bed in room for child
    • Air conditioning
    • Emergency exit map
    • Remote control TV
    • WIFI in your room
    • Satellite/cable colour TV
    • Telephone
    • Coffee/tea making facilities
    • RJ 45 outlet
    • Shower
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 2,551 reviews

Our guest reviews for
ibis Kayseri

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 329 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Samer A. Families - 06/09/2019 AccorHotels review
« V.Good »

Cleanliness and service was v.good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Samer A., We very much appreciate your comments regarding your stay at the ibis Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eray DURSUN Novotel & Ibis Hotel Kayseri General Manager Novotel & Ibis Otel Kayseri Genel Müdür Phone: +90 (352) 207 30 00 Direct : +90 (352) 207 30 09 Fax : +90 (352) 207 30 10 Mobile: +90 (530) 040 92 76 Yeni Pervane Mah. Kocasinan Bulv. No:161 38110 Kocasinan / KAYSERI www.accor.com | www.accorhotels.com

Filiz A. Friends - 02/08/2019 AccorHotels review
« Many thanks especially to the staff at Ibis Kayseri »

The whole building including the garden area was prefectly clean, the staff were very gentle and helpful; especially the receptionist RUKIYE. I have stayed at many hotels all around Europe, met many hotel staff, but this visit of ours with our guests was unforgettable. Many thanks to the hr for choosing such professional staff. Looking forward to our next stay in Kayseri Ibis Hotel!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Filiz A., We very much appreciate your comments regarding your stay at the ibis Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eray DURSUN Novotel & Ibis Hotel Kayseri General Manager Novotel & Ibis Otel Kayseri Genel Müdür Phone: +90 (352) 207 30 00 Direct : +90 (352) 207 30 09 Fax : +90 (352) 207 30 10 Mobile: +90 (530) 040 92 76 Yeni Pervane Mah. Kocasinan Bulv. No:161 38110 Kocasinan / KAYSERI www.accor.com | www.accorhotels.com

Günnur U. Families - 16/07/2019 AccorHotels review
« Nice place to stay »

Staff were helpful and kind. The room was clear and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gunnur U., We very much appreciate your comments regarding your stay at the ibis Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eray DURSUN Novotel & ibis Hotel Kayseri Genel Müdür / General Manager T. +90(3… - M.+90(5… F. +90(3…

Morris C. Business - 06/07/2019 AccorHotels review

Cleaniness and overall comfort of the facility is an ibis standard. Staff in Kayseri are always professional and cheerful. I simply love to stay in ibis Kayseri.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Moris C., We very much appreciate your comments regarding your stay at the ibis Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Birol B. Families - 11/06/2019 AccorHotels review
« Excellent Stay at Ibis Kayseri »

My wife and I had a great stay at Ibis Kayseri. The staff was extremely kind, helpful and understanding. I should especially mention Mehmet, who was at the reception when we checked in. Above all though the breakfast was outstanding. My wife and I have stayed in many hotels across Turkey and can tell you that your breakfast was the best we had so far. Thank you for that.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Birol B., We very much appreciate your comments regarding your stay at the ibis Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eray DURSUN Novotel & Ibis Hotel Kayseri General Manager Novotel & Ibis Otel Kayseri Genel Müdür Phone: +90 (352) 207 30 00 Direct : +90 (352) 207 30 09 Fax : +90 (352) 207 30 10 Mobile: +90 (530) 040 92 76 Yeni Pervane Mah. Kocasinan Bulv. No:161 38110 Kocasinan / KAYSERI www.accor.com | www.accorhotels.com

Family - 08/06/2019 TripAdvisor review
« Good quality hotel with friendly staff »

This was a budget hotel with perfect price performance ratio. Staff was friendly and helpful. Room was clean and satisfactory in terms of basic needs. Location of the hotel is very good. Free parking is great. I will stay again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest , We thank you for choosing ibis Hotel Kayseri . We are honored to note your satisfaction with our services and it is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. We look forward welcoming you back in ibis Hotel Kayseri in the near future. Sincerely Yours, Hotel Management

Family - 07/06/2019 TripAdvisor review
« Room and payment »

I paid the hotel via your website. Although it was turkish lira, tha bank charged me 21 TL more. I dont know the reason and there was no solution from the hotel about it. I wanted to cancel the payment and wanted to pay at the hotel but they said it was impossible.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We thank you for the for time taken to share your comment. Your feedback is extremely valuable to us as it helps us improve the quality of our services to better meet your needs. Please share your reservation details via e mail ( h6904-gm@accor.com ) .We will check all details and inform you soon . We hope we will have the pleasure of welcoming you again soon in ibis Hotel Kayseri . Sincerely Yours, Hotel Management

J. Friends - 31/05/2019 AccorHotels review
« Great short stay! »

We were welcomed by Mr. Emre, who was so nice and professional even it was 3 am already. The room was the typical ibis room and it was worth the money. We had the breakfast buffet which was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Donato J., We very much appreciate your comments regarding your stay at the ibis Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eray DURSUN Novotel & Ibis Hotel Kayseri General Manager Novotel & Ibis Otel Kayseri Genel Müdür Phone: +90 (352) 207 30 00 Direct : +90 (352) 207 30 09 Fax : +90 (352) 207 30 10 Mobile: +90 (530) 040 92 76 Yeni Pervane Mah. Kocasinan Bulv. No:161 38110 Kocasinan / KAYSERI www.accor.com | www.accorhotels.com

Ozgen M. Families - 28/05/2019 AccorHotels review
« I am not satisfied with behaviours of stafs in reception »

When I wanted to make payment for all rooms. The staff in reception told me you supposed to pay yesterday. It was not polite.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ozgen M., We very much appreciate your comments regarding your stay at the ibis Kayseri. It is always a pleasure to receive your feedback.We will call you for a detailed information about issue . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eray DURSUN Novotel & Ibis Hotel Kayseri General Manager Novotel & Ibis Otel Kayseri Genel Müdür Phone: +90 (352) 207 30 00 Direct : +90 (352) 207 30 09 Fax : +90 (352) 207 30 10 Mobile: +90 (530) 040 92 76 Yeni Pervane Mah. Kocasinan Bulv. No:161 38110 Kocasinan / KAYSERI www.accor.com | www.accorhotels.com

Cn… Couples - 22/04/2019 AccorHotels review
« enough »

The place of hotel is nice. Pillow and quilt was very soft . Warmth of rooms good.The closet was very high ı am short and couldn't reach floor in bathroom.It is sometimes problem while there is no one to help you by reaching your room many people doesn't know how to use the elevator so there can be long waiting times .breakfast good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Canan T., We very much appreciate your comments regarding your stay at the ibis Kayseri. It is always a pleasure to receive your feedbacks. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eray DURSUN Novotel & Ibis Hotel Kayseri General Manager Novotel & Ibis Otel Kayseri Genel Müdür Phone: +90 (352) 207 30 00 Direct : +90 (352) 207 30 09 Fax : +90 (352) 207 30 10 Mobile: +90 (530) 040 92 76 Yeni Pervane Mah. Kocasinan Bulv. No:161 38110 Kocasinan / KAYSERI www.accor.com | www.accorhotels.com

Geert Business - 19/04/2019 AccorHotels review
« We had an efficient, correctly priced stay. »

Personnel at the reception was friendly and efficient. The lady looking after the breakfast room was less friendly when I asked for coffee. It would have been nice to have something in the minibar. Nice room, small but ok bathroom.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Geert Jozef T., We very much appreciate your comments regarding your stay at the ibis Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Víctor Couples - 16/04/2019 AccorHotels review
« Great short stay »

Very nice welcome, specially Mehmet looks like a real heartist. Also team leader with the phone room check. Great breakfast compared with any other 7 hotels I visited in Turkey, wide variety with local dishes appreciated. Congratulations for the staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Victor R., We very much appreciate your comments regarding your stay at the ibis Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eray DURSUN Novotel & Ibis Hotel Kayseri General Manager Novotel & Ibis Otel Kayseri Genel Müdür Phone: +90 (352) 207 30 00 Direct : +90 (352) 207 30 09 Fax : +90 (352) 207 30 10 Mobile: +90 (530) 040 92 76 Yeni Pervane Mah. Kocasinan Bulv. No:161 38110 Kocasinan / KAYSERI www.accor.com | www.accorhotels.com

Mouhamad Business - 12/04/2019 AccorHotels review
« Excelent »

You guys are amazing..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mouhamad J., We very much appreciate your comments regarding your stay at the ibis Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Derrick Friends - 10/04/2019 AccorHotels review
« Satisfying »

Amazing. Great breakfast. Great staff. Clean room. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Derrick H., We very much appreciate your comments regarding your stay at the ibis Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Emel I. G. Y. Families - 03/04/2019 AccorHotels review
« Ayşegül hanım' ın jesti »

Ms. Ayşegül surprise me with a slice of birthday cake decorated very nicky by the help of the lady working in kitchen at dinner on March 30, saturday night. I was very happy. Thanks a lot!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Emel Isil Y., We very much appreciate your comments regarding your stay at the ibis Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eray DURSUN Novotel & Ibis Hotel Kayseri General Manager Novotel & Ibis Otel Kayseri Genel Müdür Phone: +90 (352) 207 30 00 Direct : +90 (352) 207 30 09 Fax : +90 (352) 207 30 10 Mobile: +90 (530) 040 92 76 Yeni Pervane Mah. Kocasinan Bulv. No:161 38110 Kocasinan / KAYSERI www.accor.com | www.accorhotels.com

Vladimir Couples - 01/04/2019 AccorHotels review
« Nice hotel but noisy road »

Nice hotel, but very noisy from outside, we couldnt open window because of the main road

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vladimir S., We very much appreciate your comments regarding your stay at the ibis Kayseri. It is always a pleasure to receive feedbacks. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eray DURSUN Novotel & Ibis Hotel Kayseri General Manager Novotel & Ibis Otel Kayseri Genel Müdür Phone: +90 (352) 207 30 00 Direct : +90 (352) 207 30 09 Fax : +90 (352) 207 30 10 Mobile: +90 (530) 040 92 76 Yeni Pervane Mah. Kocasinan Bulv. No:161 38110 Kocasinan / KAYSERI www.accor.com | www.accorhotels.com

Hakki S. Couples - 19/03/2019 AccorHotels review
« Wonderful. So we extend our stay. »

Everything was perfect concerning the room. Housekeepers were really perfect. We will definitely select again Ibis each time we travel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hakki S., We very much appreciate your comments regarding your stay at the ibis Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eray DURSUN Novotel & Ibis Hotel Kayseri General Manager Novotel & Ibis Otel Kayseri Genel Müdür Phone: +90 (352) 207 30 00 Direct : +90 (352) 207 30 09 Fax : +90 (352) 207 30 10 Mobile: +90 (530) 040 92 76 Yeni Pervane Mah. Kocasinan Bulv. No:161 38110 Kocasinan / KAYSERI www.accor.com | www.accorhotels.com

Anonymous Solo - 13/03/2019 AccorHotels review

Staff was very kind and helpful. Breakfast was good. Ski Resort transportation is a good idea. Bed was comfortable, but WiFi signal was sometimes weak.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cem Onur B., We very much appreciate your comments regarding your stay at the ibis Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eray DURSUN Novotel & Ibis Hotel Kayseri General Manager Novotel & Ibis Otel Kayseri Genel Müdür Phone: +90 (352) 207 30 00 Direct : +90 (352) 207 30 09 Fax : +90 (352) 207 30 10 Mobile: +90 (530) 040 92 76 Yeni Pervane Mah. Kocasinan Bulv. No:161 38110 Kocasinan / KAYSERI www.accor.com | www.accorhotels.com

Çiçek S. Business - 06/03/2019 AccorHotels review

War okay

Our hotel has responded to the review
Our hotel has responded to the review

Dear S. C., We very much appreciate your comments regarding your stay at the ibis Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eray DURSUN Novotel & Ibis Hotel Kayseri General Manager Novotel & Ibis Otel Kayseri Genel Müdür Phone: +90 (352) 207 30 00 Direct : +90 (352) 207 30 09 Fax : +90 (352) 207 30 10 Mobile: +90 (530) 040 92 76 Yeni Pervane Mah. Kocasinan Bulv. No:161 38110 Kocasinan / KAYSERI www.accor.com | www.accorhotels.com

Umut F. Business - 25/02/2019 AccorHotels review
« Good but could have been better »

The whole experience was good. No major problems but with small touches it could have been much better. I wanted to dine at the restaurant downstairs but we had to wait 20 minutes for someone to even bring us a menu. I had to the reception twice to send someone to take our order. When I was checking out I waited 10 minutes for someone to show up at the reception. In the room there could have been a small trash bin by the desk. The only one in the room was the one in the toilet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Umut F., Thank you for taking the time to tell us about your experience at the ibis Kayseri. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eray DURSUN Novotel & Ibis Hotel Kayseri General Manager Novotel & Ibis Otel Kayseri Genel Müdür Phone: +90 (352) 207 30 00 Direct : +90 (352) 207 30 09 Fax : +90 (352) 207 30 10 Mobile: +90 (530) 040 92 76 Yeni Pervane Mah. Kocasinan Bulv. No:161 38110 Kocasinan / KAYSERI www.accor.com | www.accorhotels.com

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