Novotel Kolkata - Hotel & Residences 5 stars

Customer review rating (ALL Rating) 4.2/5 1,425 reviews

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Description

Hotel extras

  • 293 Rooms & Suites, and 47 Residence Apartments, with 5 experiential dining outlets

  • Located only 20 minutes away from Netaji Subhash Chandra Bose International Airport

  • Located in proximity to leading commercial & IT- business hubs in the city.

  • 30,000 sq. ft. of events, weddings & meeting space-indoor & outdoor

  • Access to recreational facilities- swimming pool, fitness centre and spa and bus lounge

Our accommodation(s)

Hotel location

Novotel Kolkata - Hotel & Residences

Action Area 1C, New Town Rajarhat
700156 KOLKATA
India

GPS:22.579605, 88.461421

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 140 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,425 reviews

TripAdvisor Rating  4.5/5  2,669 reviews

Certificate of excellence 2023

Good fit for business travel

Customer review rating 4.0/5

Nitin Business - Confirmed reviews ALL

An ideal place to take once on a business travel to Calcutta. Connectivity, food, amenities and location are nice. Breakfast is also great. Gym and pool are the key amenities in the hotel and should not to be missed.

Superb experiences

TripAdvisor rating 5.0/5

Journey10536070728 TripAdvisor review

Awesome hotel..great location.Room charges are ok... Break fast is awesome and lot of good Verity... But if you order in room dining , it's quite expensive and delivery is also very slow..... Better go out to axis Mall and have food... twice I called front desk for TV support but no one turned up .

Dear Valued Guest, Greetings from Novotel Kolkata Hotel & Residences! Thank you for taking the time to share your feedback following your recent stay at our hotel. We are thrilled to hear that you found your experiences superb and our location to be excellent. It's wonderful to know that you enjoyed our breakfast offerings and found good variety to start your day right. We truly appreciate your honest comments regarding room dining and service aspects that did not meet your expectations. Please accept our sincere apologies for the inconvenience you experienced with the in-room dining service and the delay in responding to your request for TV support. We understand that timely and efficient service is crucial, and we regret any lapses in this regard. Your feedback is invaluable to us as it helps identify areas where we can improve to enhance our guest experiences. We have taken note of your concerns and are already implementing measures to ensure our in-room dining is more prompt and cost-effective. Additionally, we are reinforcing our commitment to responsive and attentive service, particularly when our guests need assistance. We are also grateful for your suggestion regarding dining options outside the hotel. While we strive to provide excellent dining experiences within our premises, we acknowledge and appreciate the rich culinary landscape surrounding us, offering our guests diverse dining choices. We hope to have the opportunity to welcome you back in the future and deliver an experience that not only meets but exceeds your expectations. Best regards, Arjun Kaggallu General Manager

well located

Customer review rating 3.0/5

Sanjay Business - Confirmed reviews ALL

Food is not tasty

Nice apartment suites. Great service

TripAdvisor rating 5.0/5

ARUP G TripAdvisor review

Stayed at the Novotel specifically because of their one bedroom apartment suites. Not many hotels offer that format. Lovely rooms. Great food and service. Nice outdoor pool also. Not far from the airport. Special mention to Mr Rajdeep and Bhaskar in the restaurant and ashutosh from the front desk.

Dear Valued TripAdvisor Member, Greetings from Novotel Kolkata Hotel & Residences! Thank you for taking the time to share your delightful experience at Novotel Kolkata Hotel & Residences with us. We are thrilled to hear that our one-bedroom apartment suites, alongside the overall service, met your expectations and contributed to a memorable stay. Your kind words regarding our lovely rooms, great food, and the enjoyable outdoor pool are much appreciated. It is indeed our goal to offer a unique and comprehensive experience to all our guests, and we are glad that our proximity to the airport added convenience to your visit. We are particularly grateful for your special mention of Rajdeep, Bhaskar, and Ashutosh. Your compliments have been shared with them, and they are incredibly encouraged by your recognition of their efforts. Such positive feedback serves as a strong motivator for our team to continue delivering exceptional service. We look forward to welcoming you back in the near future, aiming to create more pleasant and memorable experiences for you. Best regards, Arjun Kaggallu General Manager

Except rooms everything was good

Customer review rating 3.5/5

Vishal G. Families - Confirmed reviews ALL

Breakfast and Dinner were good and had variety of dishes. As a family we needed rooms together (better interconnected) but we were given rooms that were far away from each other. Rooms looked like of old ages. Exhaust fan of 1 of the washroom was not working despite of complaint it was not resolved. Otherwise it was a good stay at Novotel

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Other web-users rate our hotel

  • 791 reviews 9.6/10 Location
  • 2,620 reviews 8.8/10 Room
  • 7,496 reviews 9.2/10 Service
  • 58 reviews 8.6/10 WiFi
  • 3,327 reviews 8.8/10 Food
  • 1,483 reviews 9.6/10 Vibe
  • 1,112 reviews 8.5/10 Cleanliness
  • 783 reviews 8.4/10 Breakfast

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