Hotel - Novotel Dammam Business Park
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Novotel Dammam Business Park Hotel

3.5/5 271 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Overnight shoe shine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi (Paying)
    • Massage (Paying)
    • Sauna
  • Other sports activities  (Nearby)
    • Billiards/Snooker
    • Football (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

Novotel Dammam Business Park Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
PARIS 56 m2 3 m 30 15 20 16 15
MADRID 64 m2 3 m 30 15 20 16 15
MOSCOW 64 m2 3 m 40 15 20 16 15
SYDNEY 64 m2 3 m 30 15 20 16 15
LONDON 96 m2 3 m 32 32 34 28 40
SAFIR 128 m2 3 m 80 40 40 40 50
    • Screen
    • Flipchart
    • Meeting room
    • Videoconferencing
    • Audio and video equipment
    • Office
    • Podium
    • Day light
    • WIFI access
    • Slide projector
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 159 rooms
  • 80 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 12 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Baby bed
    • High speed transmission line
    • Minibar
    • Suite TV
    • Iron in room
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.0/5 AccorHotels Rating 727 reviews

Our guest reviews for
Novotel Dammam Business Park

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 271 reviews
Q Business - 12/09/2019 AccorHotels review
« Average stay »

Stay was pretty average. Room was satisfactory. Staff were friendly. Breakfast was basic. Location was pretty bad.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Qifeng H., Thank you for taking the time to tell us about your experience at the Novotel Dammam Business Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Asa Business - 06/09/2019 AccorHotels review
« Overall ok but can be better »

Hotel rooms need proper revamp as it looks like a very old hotel. Spl. Wash basins of toilets & shower area. No pressure in water. Carpets are too dirty now. TV needs to be upgraded. Sofas needs to be upgraded as well. Reception also needs to get upgraded. Overall good experience. I'm a regular customer at this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr aatif, Thank you for taking the time to tell us about your experience at the Novotel Dammam Business Park. I am sorry that your experience did not meet your expectations; however all comments you mentioned has been shared with hotel Management for action . Regards

A Business - 07/08/2019 AccorHotels review
« Perfect »

I felt welcomed and the front desk people was very nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abdurhman We very much appreciate your comments about Novotel It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be more pleasant With Regards Amer

Ahmed E. Business - 21/07/2019 AccorHotels review
« A pleasant place to stay in »

There's only minor comments I could find: Refrigerator was not working There is no market or mosque nearby Every thing else was extraordinarily and I had a nice experience staying there

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ahmed Thank you for the comments you shared us about your stay . its very important to us to receive guests feedback so we act accordingly .. therefore we going to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant Regards Amer ,

Mark Business - 08/07/2019 AccorHotels review
« Overall just satisfied. Facilities were good but cleanliness poor. »

Good service, facilities were good although not all gym equipment was working. Room cleanliness was poor, sink leaked and the shower was leaking which had caused the bottom of the door frame in the bathroom to rot (the wood was black)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark Thank you for the comments and the issues that you highlighted and related to your stay . its very important to us to receive guests feedback so we act accordingly .. therefore we going to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be very pleasant Regards Amer ,

Shareef A. Business - 15/06/2019 AccorHotels review
« Very nice stay »

Great as usual but missed the welcome drink and room gift as golden member. On the other hand, my room had been upgraded for free and that was awesome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.Shareef We very much appreciate your comments regarding your stay at the Novotel Dammam Hotel It is always a pleasure to receive positive feedback on the same time we feel sorry that we didn't provide you with entire services as expected Thank you again for sharing your experience, and we hope your next visit will be more pleasant Regards Amer Orabi

Gil B. H. Business - 25/05/2019 AccorHotels review
« Amazing stay in Novotel Dammam Business Park on 16-23 May 2019... »

Staff in the Reception Area, Housekeeping and Room Service are awesome...service is very personal.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H. Thank you so much for taking the time to share your feedback regarding your stay at NOVOTEL Dammam Business Park. We truly appreciate your kind comments regarding our staff and services. We are glad to hear that you have enjoyed your stay at our property. Thank you for choosing our hotel and hope to welcome you back in the near future. Best Regards Amer Orabi

Business - 25/05/2019 TripAdvisor review
« Average »

I found the room unclean in some parts. As an accor member, I expected a certain standard of cleanliness and I was disappointed. I found the telephone receiver was dirty (probably never cleaned) and had a layer of dust on it. The bathroom had some cement coming out of the tiles in the corner (loose grouting). The In-Room dining service is quite limited (compared to other accor hotels). The Wifi too had connectivity issues where I could'nt connect using my credentials. After 30 min, when the IT guy never turned up to fix the issue, I had to walk up to the reception and then I had to log in to the wifi with a random room number and a generic password "Al". Quite strange I say.

Anonymous Families - 16/05/2019 AccorHotels review

We had a suite for 2 nights The room was not clean especially the fridge and carpet The lights wasn’t good it was dark at night This hotel will not be my 1st choice never

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohmmed A., Thank you for taking the time to tell us about your experience . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ِAmer Orabi

Business - 12/05/2019 TripAdvisor review
« Improvements necessary »

Air conditioning is not working properly during the night. Internet is poor. Room service (breakfast) is poor during Ramadan. The temperature from the shower is inconsistent, changing suddenly from hot to cold.

Anonymous Business - 09/05/2019 AccorHotels review
« It was okay »

I would like to recommend Rasheed who helped us in our needs during our business meetings.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miamor Thank you for taking the time to tell us about your experience at the Novotel Dammam I am sorry that your experience did not meet your entire expectations, on the same time we glade to hear that our staff services met your expectation especially Rasheed. We appreciate your sharing your comments , and it is our hope that you will give us the opportunity to better serve you in the near future. Regards

Mazhar Business - 08/05/2019 AccorHotels review
« Good short business trip stay »

I had a one night stay In the hotel. It was fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mazhar A., We very much appreciate your comments regarding your stay at the Novotel Dammam Business Park. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Abdulaziz Business - 28/04/2019 AccorHotels review
« I was expecting much better than this »

Room furniture looks very outdated, bath room is need refurbishment, pillows are not comfortable, I was expecting better room by comparing with room rate, room service taking long time to provide requested stuff, packing area are not always available and it's annoying to walk all the distance to the lobby with the kids, A/C is not working properly BUT... The room and bathroom size are good, check in and check out not bad, restaurant was good, the atmosphere of the lobby is very amazing

Dr. S. A. Business - 27/04/2019 AccorHotels review
« Wonderful »

Perfect ... Helpful lovely staff, comfortable place, and nice breakfast

Mohamed M. Business - 11/04/2019 AccorHotels review
« Very bad service »

Room good Tools : nothing

Our hotel has responded to the review
Our hotel has responded to the review

Dear MOHAMMED Thank you for taking the time to tell us about your experience at the Novotel Dammam Hotel I am sorry that your experience did not meet your expectations; , but also we would preferred to get more details about the service that you have commented, however I would ask you kindly to contact me directly with to get more details so we act accordingly thank you again for sharing this with us and looking forward to have you gain at Novotel Dammam Amer Orabi am… Regards

Feras Business - 29/03/2019 AccorHotels review

Great welcoming, clean and comfortable room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Feerais We very happy with comments regarding your stay at the Novotel Dammam Hotel.. It is always a pleasure to receive such positive comments. Thank you so much and looking forward to have you back at Novotel Dammam Hotel Regards

Kevin Business - 22/03/2019 AccorHotels review
« Nice hotel with good customer service. »

Enjoyable, with spacious rooms, good breakfast and good customer focus.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kevin B., We very much appreciate your comments about the Stay at our hotel It is always a pleasure to receive such feedback as we proud that our staff and services met your expectation.. Thank you again for sharing your experience, and we hope your next visit will be more pleasant .... Regards Amer Orabi

Greg Business - 27/02/2019 AccorHotels review
« efficient business hotel, beds far too soft »

good location, efficient check in, nice and modern room, awful bed, loud neighbour (watching TV at night with high volume), great breakfast and dinner buffet

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., We very much appreciate your comments regarding your stay at the Novotel Dammam Hotel It is always a pleasure to receive positive feedback especially that related to services and staff, yet am sorry about neighbour issue and wish that never repeat wit you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards Amer Orabi

First T. U. Business - 19/02/2019 AccorHotels review
« mr »

longer than expected …….. the house keeping to the rooms was not copied from day to day.... hence the towels to the room were always different and the bathroom amenities were always different.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Keith K., We very much appreciate your comments regarding your stay at the Novotel Dammam Business Hotel It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Asrul H. A. Families - 18/02/2019 AccorHotels review
« Hi speed internet »

The power point is up to date using three pin with USB port. The room equip with high speed internet and located at strategic location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.A., We very much appreciate your comments regarding your stay at the Novotel Dammam Hotel It is always a pleasure to receive positive feedback about our services. also we feel glad that we could met your expectations Thank you again for sharing your experience, we looking forward to welcoming you back at Novatel Dammam Hotel Regards Amer

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