Hotel - Mercure Aix en Provence Sainte Victoire Hotel
Mercure Hotel Mercure Hotel

Mercure Aix en Provence Sainte Victoire Hotel

4.0/5 690 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • MARSEILLE PROVENCE
  • Reception open 24 hours a day

Leisure and activities

  • Outdoor unheated pool
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 7:00-24:00
    • Opening hours : Week-end 7:00-24:00

Business services

  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Congress centre

PALAIS CARNOT15 km / 9.32 mi

Your meetings and events

Make the most of a peaceful and friendly setting for organizing your seminars, meetings and any other type of event.Our Les Templiers meeting room is large, with plenty of natural light entering through its tall glass doors, offering you an ideal setting for reflection.The room is equipped with the latest technology: screen, video projector, flip chart, etc.

Mercure Aix en Provence Sainte Victoire Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
LES TEMPLIERS 70 m2 3 m 60 25 30 30 25
LE CENGLE 75 m2 3 m 55 30 0 25 25
GARLABAN 80 m2 3 m 55 30 0 25 25
SAINTE VICTOIRE 80 m2 3 m 55 30 0 25 25
SAINTE VICTOIRE + CENGLE 155 m2 3 m 110 50 0 45 0
    • Flipchart
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Slide projector
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

The Mercure Aix-Ste Victoire offers you Standard or Superior rooms. For a relaxing break, an overnight stay or a business trip, our hotel cannot fail to please, and will provide you with all the relaxation and peace of the Provence region.

  • 61 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 7 family rooms
  • 6 connecting rooms
  • Extra bed in room for child
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Automatic temperature control
    • High speed transmission line
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.1/5 AccorHotels Rating 1,770 reviews

Our guest reviews for
Mercure Aix en Provence Sainte Victoire Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 690 reviews
An Business - 06/09/2019 AccorHotels review
« 3 star max in best case »

Smelly, dirty, expensive

Verdunois Family - 28/08/2019 TripAdvisor review
« The Provence but next the road! »

The hotel is ok for a Mercure but not really at level of four stars. No minibar in the room and the design is far too Accor standards, no lift, Good staff but this hotel seems to be run without manager. Many details needs to be fixed: Dirty pool, no towels etc...

Holiday M. Couples - 19/08/2019 AccorHotels review
« A lovely hotel with excellent facilities and restaurants in peaceful surroundings »

I was extremely impressed with the facilities both in the public areas and my room, which included its own garden.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BRETT D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Aix-en-Provence Sainte-Victoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Business - 19/08/2019 AccorHotels review
« confortable room, very good service, kind welcome »

very good

Anonymous Couples - 07/08/2019 AccorHotels review

Very welcoming

Enamul Families - 18/07/2019 AccorHotels review
« Comfortable Stay »

Nice rooms, and comfortable stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear ENAMUL L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Aix-en-Provence Sainte-Victoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager.

Jean-claude B. Business - 15/05/2019 AccorHotels review
« Was a great journey and a fantastic accomendation »

Was a great journey and a fantastic accomendation

Our hotel has responded to the review
Our hotel has responded to the review

Dear JEAN-CLAUDE B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Aix-en-Provence Sainte-Victoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Michel R. Business - 15/05/2019 AccorHotels review
« Peacefull »

Warm welcome and very professional staff members.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHEL R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Aix-en-Provence Sainte-Victoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Chris B. Business - 09/05/2019 AccorHotels review
« My home from home Hotel in this area »

Welcomed very well at 0030 hrs after a long day ! Nothing too much trouble. Lovely breakfast in the Courtyard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRIS B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Aix-en-Provence Sainte-Victoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Business - 22/04/2019 AccorHotels review
« bathroom condition »

main reason of the low rating: - no curtain/partition for the shower - no shower head holder

Our hotel has responded to the review
Our hotel has responded to the review

Dear JEAN-MARC P., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Aix-en-Provence Sainte-Victoire. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

B. D. Business - 05/04/2019 AccorHotels review
« Séjour agreable »

Hotel confortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear d. B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Aix-en-Provence Sainte-Victoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mo Business - 04/04/2019 AccorHotels review
« Hotel is nice but there was no wifi access in my rooms (105) ! »

The overall experience was pretty good (room, breakfast, checkin/out ...). The only recurrent issue with this hotel (same each time I stay there) is the wifi access. In a big part of the hotel we have no wifi in the rooms. During business trips where we need to work from hotel, this is unacceptable ! It must change.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MOHAMED A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Aix-en-Provence Sainte-Victoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sorry for the wifi issue, we are trying to repair this problem. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Rb Business - 28/02/2019 AccorHotels review
« Very comfortable stay »

Was a pleasure to work & stay in this pretty hotel with super-nice staff at the reception and in the restaurant. Nice menu offered for dinner.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M BOCK, We very much appreciate your comments regarding your stay at the Hôtel Mercure Aix-en-Provence Sainte-Victoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The direction

Anonymous Couples - 25/02/2019 AccorHotels review

Wi-fi had no signal in our room

Our hotel has responded to the review
Our hotel has responded to the review

Dear MONIQUE H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Aix-en-Provence Sainte-Victoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The direction

Anonymous Business - 09/02/2019 AccorHotels review

Very welcoming staff friendly and very helpful. Breakfast perfect evening meals lacked choice and the burger was disappointing

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAUL K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Aix-en-Provence Sainte-Victoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ajay Couples - 14/01/2019 AccorHotels review
« Tried and tested good hotel »

We have stayed in this hotel about 10 times in recent years. It is comfortable and spotlessly clean. Easy to park. Reasonable WiFi speed and good quality breakfast. Only downside on this visit was a banging shutter at 2am. Phoned reception and asked then if they could Close it as we couldn’t reach it from inside the room. Chap said he couldn’t and didn’t understand our request. Husband had to get dressing gown and slippers on and go outside on a very cold night to close it over. This led to a very disturbed night. On closer inspection in the morning we noticed our shutters were not fitted with restrainer catches.

Our hotel has responded to the review
Our hotel has responded to the review

Dear AIDEEN J., We very much appreciate your comments regarding your stay at the Hôtel Mercure Aix-en-Provence Sainte-Victoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Roman Business - 01/11/2018 AccorHotels review
« No working WiFi in the room, which was stinky and with lot of noise from outside (road). »

No working WiFi in the room, which was stinky and with lot of noise from outside (road). No other room available!

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROMAN L., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Aix-en-Provence Sainte-Victoire. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Anonymous Business - 22/10/2018 AccorHotels review
« Comme ci comme ca »

There are not enough personnel at the reception. Upon arrival, I had to wait 5 minutes with no-one at the reception to check in. Then once in my room, I called room service 4 times to order dinner and no-one ever picked-up the phone. Finally I walked to the reception to order my dinner.

Audrey Couples - 25/09/2018 AccorHotels review
« Nice hotel overall »

Hotel was ok, staff was very nice and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear AUDREY M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Aix-en-Provence Sainte-Victoire. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, FOURNIER F Manager

Brian N. Friends - 24/09/2018 AccorHotels review
« Poor »

Unhelpful reception staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear BRIAN N., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Aix-en-Provence Sainte-Victoire. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, FOURNIER F Manager

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