Hotel - Mercure Sapporo
Mercure Hotel Mercure Hotel

Mercure Sapporo

Our hotels AccorHotels
4.4/5 6,578 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
  • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • SAPPORO CHITOSE APT
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Massage  (Nearby)
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
    • Golf lessons (Nearby)
  • Other sports activities  (Nearby)
    • Bicycles rental (Nearby)
    • Billiards/Snooker (Nearby)
    • Bowling (Nearby)
    • Jogging track (Nearby)
    • Table tennis (Nearby)
  • Skiing  (Nearby)
    • Cross country skiing (Nearby)
    • Downhill skiing (Nearby)
    • Ski hire facilities (Nearby)
    • Ski rack facilities (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 5 meeting room(s)
  • Copy/print service available
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Hotel location

Your meetings and events

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.General equipment: flipchart, audio and video equipment, podium, lectern, slide projector, syndicate rooms, video equipment, overhead projector, air-conditioned meeting room, and high-speed transmission line.

Mercure Sapporo Meeting Room 6 photos
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
ELYSEE 105 m2 3.5 m 70 24 24 45 50
LOUVRE 100 m2 3.5 m 70 24 24 45 50
LYON 50 m2 3.5 m 30 12 16 20 30
NICE 45 m2 3.5 m 24 12 16 20 30
PARIS 205 m2 3.5 m 130 40 40 90 100
    • Flipchart
    • Audio and video equipment
    • Podium
    • Lectern
    • Slide projector
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 285 rooms
  • 285 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 9 family rooms
  • 11 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 110/120 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Pay per view channel(s)
    • High speed transmission line
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Bidet
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.4/5 AccorHotels Rating Based on 6,578 reviews

Our guest reviews for Mercure Sapporo

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Kellie U. Business - 16/06/2018
« Excellent »

Excellent service from check in to check out Would highly recommend staying at this hotel! Very convenient location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Kellie U., Thank you very much for your valuable time to share the comment! It is always a pleasure to have you at Mercure Sapporo. I will share your comments with our team. Thank you again for sharing your experience, we hope your next visit will be as pleasant as the previous one. Sincerely, Yours sincerely Dean Daniels  General Manager  Mercure Sapporo

AccorHotels certified review
N. C. T. Couples - 16/06/2018
« Stay from 10/6-15/6(5dayd) »

Overall the stay is good.The staffs at the reception were very helpful and polite. The drawback of the stays were the cleaning of the room was not done properly .(example : used coffee cup were not wash and no replace of room slipper) Should have provide bottle of complimentary drinking water.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Chong T. N., We very much appreciate your comments regarding your stay at the Mercure Sapporo. We value your feedback very much, and apologize for your inconvinience about the house cleaning. We are working hard to improve our service and facilities to better meet the needs of our guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yours sincerely Dean Daniels  General Manager  Mercure Sapporo

AccorHotels certified review
K. W. Friends - 14/06/2018
« Great »

Great location, nice clean hotel with friendly and helpful staff, a very pleasant stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kenneth, Thank you so much for taking the time to share your experience it is fantastic to hear that you enjoyed your stay. Thank you for your comments regarding the bar we are working with the team to improve this service. We hope to see you again in the near future, thank you for choosing to stay at the Mercure Sapporo and thank you for your loyalty to Accor. Sincerely, Dean Daniels General Manager Mercure Sapporo

AccorHotels certified review
Peter G. Families - 14/06/2018
« Comfortable and satisfied »

Room good for family of 4. Spacious room Smooth check-in and check-out

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Hong Soon G., Thank you very much for your valuable time to share the comment. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yours sincerely Dean Daniels  General Manager  Mercure Sapporo

AccorHotels certified review
Felix Families - 14/06/2018
« Great Place to Stay »

Great access near limosine bus stop from new chitose airport, and located in the heart of sapporo in susukino area with lots of public transport and food. Check in process is very easy and quick, with warm welcome of the staff, and got upgraded room. Me and my family love to stay at this hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Felix Amando H., We very much appreciate your comments regarding your stay at the Mercure Sapporo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yours sincerely Dean Daniels  General Manager  Mercure Sapporo

AccorHotels certified review
Gb C. Couples - 13/06/2018

It was a pleasant and nice stay over in Sapporo Mercure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear -, Thank you so much for taking the time to share your experience it is fantastic to hear that you enjoyed your stay. We hope to see you again in the near future, thank you for choosing to stay at the Mercure Sapporo and thank you for your loyalty to Accor. Sincerely, Dean Daniels General Manager Mercure Sapporo

AccorHotels certified review
Anne Friends - 13/06/2018
« It was a good experience. »

The breakfast had a wide variety and the staff were polite.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anne, Thank you so much for taking the time to share your experience it is fantastic to hear that you enjoyed your stay. We hope to see you again in the near future, thank you for choosing to stay at the Mercure Sapporo and thank you for your loyalty to Accor. Sincerely, Dean Daniels General Manager Mercure Sapporo

AccorHotels certified review
Jeffrey C. Families - 13/06/2018
« Disappointing »

The bedsheets were stained and when we called for house keeping, we were told that house keeping has gone home and the receptionist that came probably don't know how to do it. We will end up changing the sheets.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Jeffrey Chia Thank you for taking the time to tell us about your experience at the Mercure Sapporo. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dean Daniels  General Manager  Mercure Sapporo

AccorHotels certified review
Estherc Friends - 12/06/2018
« Excellent Location, good value »

This is my second visit to this hotel and their staffs are always friendly. The location is excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Chan M., Thank you for choosing to stay at Mercure Sapporo and for taking your time to share your experience here. This is our pleasure to receive your warmest review, and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Should your next travel brings you back to Sapporo, please visit us again. Warm regards, Kazunori Yoda Assistant Front Office Night Manager Mercure Sapporo

AccorHotels certified review
Catherine Families - 11/06/2018
« Good location »

Pleasant staying experience. Friendly staff. Good location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Kai Lin C., Thank you very much for staying with us and for taking the time to share your experience. Your feedback is valuable to us as we continue to fine tune our services. We hope to welcome you back again in the future. Sincerely, Kazunori Yoda Assistant Front Office Night Manager Mercure Sapporo

AccorHotels certified review
Shermean Families - 10/06/2018
« Great experience »

The location is good and staff is helpful to allow me to check in early because my daughter is sick.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. shermean s., We very much appreciate your comments regarding your stay at the Mercure Sapporo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dean Daniels  General Manager Mercure Sapporo

AccorHotels certified review
Susie Couples - 09/06/2018
« Central location spacious rooms »

Pleasant stay in one of the larger rooms the upgrade and late check out was very much appreciated. Disappointed that we were not advised that there were no restaurant facilities available in the evening And then realised that there are many options close by

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Susie G., Thank you for choosing to stay at Mercure Sapporo and for taking your time to share your experience here! We are happy to hear you could enjoy staying with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kazunori Yoda Assistant Front Office Night Manager Mercure Sapporo

AccorHotels certified review
Jo Families - 09/06/2018
« Good stay, the kids enjoyed it! »

Travelling with two elderly and two young children. Location is very important so we picked Mercure Sapporo as there is a subway next to it, 2 stops away from JR Sapporo station and had the airport bus bring you to the doorstep. Good for couples - a lot of shopping and close to key attractions. We decided to take the JR train from the airport in the end, so if you have a lot of luggage like us, I feel staying close to the JR Sapporo station would be better. Best parts of our stay - excellent internet connection and nice breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Matthew O. Thank you for your feedback and great comments regarding the location. We have to agree that being so close to Susukino and public transport services is definitely a plus. Please visit Sapporo again if you have any chances, and we look forward to welcoming you back again. Thank you Best regards, Kazunori Yoda Assistant Front Office Night Manager Mercure Sapporo

AccorHotels certified review
Chi-ming Couples - 08/06/2018
« Helpful Staff Spacious Room Good Location »

Staff was very friendly in checking us in. Our room was spacious and comfortable. The room provides a free smart phone for use. We used this phone to make our dinner reservations. The hotel is located near many good restaurants and shopping places. There is a subway stop and an airport bus stop near the hotel for easy transportation to the airport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Chi-Ming H. Thank you for choosing to stay at Mercure Sapporo, and we very much appreciate for your warm review regarding your most recent stay here. We are happy to hear you could enjoy staying with us and sightseeing in Sapporo. Should your next travel bring you back to Sapporo again, please visit us. We very much look forward to welcome you back again. Warmest regards, Kazunori Yoda Assistant Front Office Night Manager Mercure Sapporo

AccorHotels certified review
Jl Families - 06/06/2018
« very convenient »

good location of the hotel upgraded to privilege room which is awesome, will come back again if ever come back to sapporo.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Janty L. We very much appreciate your comments regarding your stay at the Mercure Sapporo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dean Daniels  General Manager  Mercure Sapporo

AccorHotels certified review
Carene T. Families - 05/06/2018
« Happy with their excellent service and good communication »

1. Checked in smooth as hotel has pre-arranged all of my request. 2. Wide variety and good quality of breakfast. 3. Easy to communicate as the front desk staff could communicate in English smoothly. 4. Overall, my family any myself were very enjoy to stay in this hotel for 3 nights during the trip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carene, Fantastic to hear that you had a great stay at the Mercure Sapporo. We certainly look forward to your next visit to Hokkaido. Thank you for choosing to stay at the Mercure Sapporo and for your loyalty to Accor Hotels. Sincerely, Dean Daniels General Manager Mercure Sapporo

AccorHotels certified review
Jing Couples - 05/06/2018

Great location. Easy to find something to eat all day∋ght.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Watittarat, Thank you so much for taking the time to share your experience it is fantastic to hear that you enjoyed your stay and found our location suited your needs. We are surrounded by so many restaurants, Ramen eateries and shopping areas. We hope to see you again in the near future, thank you for choosing to stay at the Mercure Sapporo and thank you for your loyalty to Accor. Sincerely, Dean Daniels General Manager Mercure Sapporo

AccorHotels certified review
James Y. Families - 04/06/2018
« High international hotel standards maintained »

Appreciate the upgrade even though we only stayed for one night. Check in reception was friendly and helpful. Perhaps additional assistance / welcome at street entrance would be a bonus.

Our hotel has responded to the review
Our hotel has responded to the review

Dear James, Thank you so much for taking the time to share your experience it is fantastic to hear that you enjoyed your stay. I have taken note of your comments regarding the welcome experience and thank you for your ideas. This is an area we are reviewing as we seek to improve our Hotel services. We hope to see you again in the near future and thank you for choosing to stay at the Mercure Sapporo. Sincerely, Dean Daniels General Manager Mercure Sapporo

AccorHotels certified review
Felicity Couples - 04/06/2018
« What a pleasant stay »

The location is great and it's just 5-10 minutes walk to airport limousine as well as underground. Room is very spacious with all necessary amenities. Staff was very attentive and helpful. Also, a portable cellphone was provided for your stay which helped to find our ways in Sapporo and even for overseas call to Hong Kong for free. The overall experience was great and we will surely re-visit again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Suet Ching, Thank you so much for taking the time to share your experience it is fantastic to hear that you enjoyed your stay. Fantastic to hear you enjoyed the use of the Handy smartphone we have only had these for the past three months and the feedback has been amazing. We hope to see you again in the near future, thank you for choosing to stay at the Mercure Sapporo and thank you for your loyalty to Accor. Sincerely, Dean Daniels General Manager Mercure Sapporo

AccorHotels certified review
S. M. Friends - 04/06/2018
« good as expected »

- cleaning service was good - there was Korean staff. he was so very kind to us - Room view was amazing. I could see JR Tower

Our hotel has responded to the review
Our hotel has responded to the review

Dear M., Thank you so much for taking the time to share your experience it is fantastic to hear that you enjoyed your stay. Thank you also for highlighting our Korean superstar Mr. Kim he is a valued member of our team and I will pass your comments on to him and congratulate him. We hope to see you again in the near future, thank you for choosing to stay at the Mercure Sapporo and thank you for your loyalty to Accor. Sincerely, Dean Daniels General Manager Mercure Sapporo

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