Hotel - Mercure Ostrava Center Hotel
Mercure Hotel Mercure Hotel

Mercure Ostrava Center Hotel

4.5/5 582 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Cash machine

Leisure and activities

  • Fitness centre
  • Hammam
  • Babysitting on request
  • Golf  (Nearby)
    • Golf
    • Golf course 18 holes
    • Golf course 9 holes
  • Other sports activities  (Nearby)
    • Athletics stadium (Nearby)
    • Basketball facilities
    • Billiards/Snooker
    • Bowling
  • Ski hire facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

ARCELORMITTAL3 km / 1.86 mi HYUNDAI10 km / 6.21 mi VERIZON1 km / 0.62 mi
HSBC2 km / 1.24 mi INBEV2 km / 1.24 mi

Your meetings and events

Mercure Ostrava Center Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
HLUBINA 56 m2 2 m 60 22 20 30 48
SALAMOUN 60 m2 2 m 66 26 24 34 48
ANTONIN 67 m2 2 m 66 26 24 34 48
KAROLINA 126 m2 5 m 66 26 62 34 88
ANTONIN + SALAMOUN 127 m2 2 m 130 40 40 66 88
    • Flipchart
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Airconditioned meeting room
    • High speed transmission line
    • Syndicate rooms
    • Video equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

139 designed rooms offer all you expect from a modern four star hotel. In Standard room category you can enjoy tea and coffee-making facilities, air-conditioning, high-speed Internet, a laptop size safe, minibar and LCD television. Privilege Superior orPrivilege Suite rooms are larger-sized rooms with all the facilities mentioned above and on the top of this you will have access to the Privilege Lounge. This unique area was designed especially for relaxation and well-being purposes.

  • 139 rooms
  • 77 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 22 family rooms
  • 6 connecting rooms
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Web TV
    • Telephone
    • Direct dial telephone
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.6/5 AccorHotels Rating 3,475 reviews

Our guest reviews for
Mercure Ostrava Center Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 582 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Business - 12/08/2019 TripAdvisor review
« Always a delight to be here! »

Mercure Ostrava is right in the center of the city, with easy access to good restaurants. The food in the hotel itself is excellent, breakfast is delicious. The rooms are big and airy, well and tended to. As I said in the title, it is always a delight to be there!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your recent stay at our hotel and for taking time to write us a lovely review! I will pass your kind comment to my team, I am sure they will appreciate it greatly. It would be a great pleasure to be able to look after you at our hotel again, so please let us know if you plan to come back. Once again thank you, and take care. Kindest regards Vladimir Sic, General Manager

Anonymous Business - 08/08/2019 AccorHotels review
« Hotel is too hot. »

The only complaint i have is that the hotel is hot, the air conditioning is shut off which makes the guests uncomfortable.

Jarkko A. Business - 02/08/2019 AccorHotels review
« manager »

Had room made to access and use by wheelchair. Maybe not the best experience to take a shower, but overall good experience. Laundry service was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jarkko, thank you so much for your review, which we really appreciate. Your feedback is very useful for us as it helps us to improve our level of services. We hope to welcome you back soon again. Have a nice day, Vladimír Šic, general manager

Rp… Business - 01/08/2019 AccorHotels review
« GOOD EXPERIENCE »

IT WAS REALLY GOOD ACCOMODATION AND SERVICE

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roberto, Thank you so much for your amazing feedback! We are glad that you enjoyed your stay with us! We hope to see you back soon. Kind regards, Vladimír Šic, general manager

Anonymous Business - 01/08/2019 AccorHotels review
« Excellent hotel experience »

Once again excellent hotel experience with spacious rooms, great personnel and good price-quality ratio.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sami, Thank you very much for taking your time and giving us so nice review. We really appreciate it. We are glad that you enjoyed your stay with us! We look forward to your next visit. Have a lovely day. Vladimír Šic, general manager

Anonymous Business - 28/07/2019 AccorHotels review
« Perfect »

Everything was positive

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zsofia, thank you so much for your great rating! We are so pleased to see that you enjoyed your stay with us! Best regards, Vladimír Šic, general manager

Anonymous Business - 27/07/2019 AccorHotels review

Only stayed for one night but i have no complaints

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert, thank you so much for your great review. We really appreciate it! We are so pleased that you enjoyed your stay with us. We hope to welcome you back soon again. Have a nice day, Vladimír Šic, general manager

Milan M. Business - 26/07/2019 AccorHotels review
« Best business hotel in Ostrava »

The stay has been pleasant as always, the breakfast buffet has improved greatly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Milan, Thank you so much for your amazing feedback! We are glad that you enjoyed your stay with us! We look forward to your next visit. Have a lovely day. Vladimír Šic, general manager

Abel Business - 26/07/2019 AccorHotels review
« Great location, comfortable rooms, helpful staff »

Great location overlooking a small park with inportant tram stops nearby and the old town a few minutes by foot. Spacious room and helpful staff. Great breakfast. Bar and restaurant on location. There is no shower cabin for accessibility reasons which makes the bathroom floor wet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abel, thank you so much for your lovely review, which we really appreciate. Your feedback is very useful for us as it helps us to improve our level of services. We hope to welcome you back soon again. Have a nice day, Vladimír Šic, general manager

Łukasz Business - 24/07/2019 AccorHotels review
« Full satisfaction »

Comfortable, high-quality What is more important - extremly sensible on enviromental issues

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lukasz, Thank you so much for taking your time and giving us so nice review. We really appreciate it. We are glad that you enjoyed your stay with us! We hope to see you back soon. Kind regards, Vladimír Šic, general manager

John D. Business - 22/07/2019 AccorHotels review
« Very Good »

Good service, room, location - thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, thank you so much for your great rating! We really appreciate it! We are so pleased to see that you enjoyed your stay with us! Best regards, Vladimír Šic, general manager

Family - 22/07/2019 TripAdvisor review
« Perfect stay! »

We have been there 3 times already and our stay was as good as ever. Thanks again for the nice upgrade. The only thing I could suggest is to disallow smoking at the breakfast terrace and to opt for little better pillows. See you soon 😊

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure that the entire staff enjoyed attending to your needs as much as you enjoyed your stay. Please contact me before your next visit, I would love to thank you personally for your kind words. Kindest regards, Vladimir Sic, General Manager

Eo Business - 18/07/2019 AccorHotels review

Enjoyed the privilege lounge, with some food and drinks available in the evenings.

Our hotel has responded to the review
Our hotel has responded to the review

Dear EeLain, Thank you so much for amazing feedback! We are glad that you enjoyed your stay with us! We look forward to your next visit. Have a lovely day. Vladimír Šic, general manager

Frans V. D. B. Business - 18/07/2019 AccorHotels review
« Good location and good hotel »

-

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joannes, Thank you for taking your time and giving us so nice review. We really appreciate it. We are so pleased to see that you enjoyed your stay with us! We look forward to your next visit. Have a nice day, Vladimír Šic, general manager

Leana Business - 17/07/2019 AccorHotels review
« Pleasant stay »

I enjoyed staying in your hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leana, Thank you for taking your time and giving us so nice review. We really appreciate it. We are glad that you enjoyed your stay with us! We hope to see you back soon. Kind regards, Vladimír Šic, general manager

A G. Business - 17/07/2019 AccorHotels review
« Good location to main square, modern rooms and secure parking. »

Good location to main square. Rooms were modern rooms looked like recently refurbished. Bar and restaurant was nice with outside terrace, no bbq when I stayed unfortunately. All staff were friendly and helpful. Secure parking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, Thank you so much for taking your time and giving us so nice review. We really appreciate it. We are glad that you enjoyed your stay with us! We hope to see you back soon. Kind regards, Vladimír Šic, general manager

Anonymous Families - 15/07/2019 AccorHotels review
« Very good »

The overall experience was pretty good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jan, Thank you very much for your amazing feedback! We are glad that you enjoyed your stay with us! We hope to see you back soon. Kind regards, Vladimír Šic, general manager

Joan M. G. Friends - 14/07/2019 AccorHotels review
« Joan M. G. »

Hotel staff was lovely But I don’t remember ever signing up for the hotel priority room ? I was very surprised! I did sign up for breakfast but I hope I wasn’t charged for something I was unaware of??? Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joan, Thank you for taking your time and giving us your review. We really appreciate it. You made a reservation on superior room with breakfast, which is higher room category, so you had automatically access to our Privilege Lounge. Best regards, Vladimír Šic, general manager

Anonymous Families - 14/07/2019 AccorHotels review
« Great location, great room, great service »

We were lucky enough to get a very large room on the top floor and it was a delightful place to stay for 11 days. It was very clean and well thought out. The staff were all very nice and had enough English to help us when needed. The privilege room was a great place to relax, have a drink or a snack and well worth the extra cost. The main square and a number of good restaurants are in easy walking distance from the hotel. We had a car and appreciated the parking, but wish the system didn’t require checking in at the front desk every time we wanted to leave. One night we came back late and had to park on the street. We got a ticket, but it was only ~$10 paid at the police station the next day. Overall a great experience in Ostrava.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kitrena, Thank you so much for taking your time and giving us amazing review. We really appreciate it. We are so pleased to see that you enjoyed your stay with us! We look forward to your next visit. Have a lovely day. Vladimír Šic, general manager

Egbert Business - 11/07/2019 AccorHotels review
« Really good stay everything was on point »

Late checkout, cheap rental bikes, friendly staff. Very happy with this one!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Egbert, Thank you very much for your amazing feedback! We are glad that you enjoyed your stay with us! We hope to see you back soon. Kind regards, Vladimír Šic, general manager

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