Novotel Amsterdam Schiphol Airport 4 stars

Customer review rating (ALL Rating) 4.3/5 3,450 reviews

Novotel Amsterdam Schiphol Airport - Image 1
Novotel Amsterdam Schiphol Airport - Image 2
Novotel Amsterdam Schiphol Airport - Image 3
Novotel Amsterdam Schiphol Airport - Image 4

Description

ALLSAFE approved hotel

Hotel extras

  • An ALLSAFE NSF certified hotel.

  • Only 4 min (train) from the airport!

  • No. 1 on Tripadvisor in the area.

  • Only 20 min (train) from downtown Amsterdam!

  • 17 state of the art meeting rooms with daylight.

Our accommodation(s)

Hotel location

Novotel Amsterdam Schiphol Airport

Taurusavenue 12
2132 LS HOOFDDORP
Netherlands

GPS:52.291615, 4.701503

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Your meetings and events

Room descriptions and layouts

20 

meeting rooms

From 1 to 360 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,450 reviews

TripAdvisor Rating  4.5/5  1,518 reviews

Certificate of excellence 2023

Very good

TripAdvisor rating 5.0/5

francesca_zeta1975 Business - TripAdvisor review

The hotel is only five minutes far away from the airport. It has a shuttle service day and night. Room is clean and recently renovated. Meeting room was with natural light and with all the necessary set up. Room service was good. Professional staff.

disappointing

Customer review rating 2.0/5

Nigel Business - Confirmed reviews ALL

Room was fine, check in experience improved, however dining was very disappointing. My medium-rare expensive steak was more rare than medium and 50% gristle and fat

Dear Nigel, Thank you for taking the time to share your review. We're pleased to hear that your room met your expectations and that the check-in process was smooth. We constantly strive to provide a comfortable and welcoming environment for our guests, and it's rewarding to know these aspects were positive for you. However, we regret to hear that your dining experience did not meet the high standards we aim to uphold. Our Gourmet Bar Restaurant prides itself on serving fresh, healthy, and inspiring dishes, and we are disappointed to learn that your steak was not prepared to your satisfaction. Please rest assured that we take all feedback seriously and continuously work on improving our services. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay. Kind regards, Mark Mosselman General Manager Novotel Amsterdam Schiphol Airport

Perfect location!

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Had a meeting @ IATA, it was the perfect location 5mins from the offices. they offer online check-in/out. For sure I will stay here next time as well :)

Dear Guest, Thank you for positively reviewing your recent stay. We're delighted to hear that the online check-in and check-out process added convenience to your stay, and it's great to know our location was ideal for your meeting at IATA. Our team at the front desk and bar sincerely appreciates your kind words, and we're glad that their friendliness contributed to a memorable experience. We look forward to your next visit. Best regards, Mark Mosselman General Manager Novotel Amsterdam Schiphol Airport

Well located

Customer review rating 3.5/5

Amit A. Business - Confirmed reviews ALL

The overall experience was satisfactory and could have been much better if the breakfast offering had more options. Examples include, Omlette was not on the menu for both days of my stay. The yogurt did not have any flavored options available, and the freshly squeezed juice option was not there. These options used to be there and they made the stay much more enjoyable. Also, the soap in the toilets could be of better quality. The room space was excellent.

Dear Amit A., Thank you for your feedback. We're delighted to hear that you found the room space to be excellent. Our team takes pride in offering well-appointed accommodations that allow our guests to relax and enjoy their stay. We appreciate your observations regarding the breakfast selection and toiletries, and we're always looking for ways to enhance our offerings. While we offer a varied breakfast menu, we understand the importance of having options like omelettes and flavored yogurts for a satisfying start to the day. We're also committed to maintaining high standards for all our products and your feedback is valuable in this pursuit. Please feel free to reach out to us directly with any significant concerns, so we can find a suitable solution together. We look forward to welcoming you back in the future. Kind regards, Mark Mosselman General Manager Novotel Amsterdam Schiphol Airport

Average

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Had an 'executive' room, there is no difference to a standard room - not worth the extra money. First night there was a bathrobe available but it was taken away and never returned.

Dear Guest, Thanks for sharing the impressions of your stay with us. It's great to hear that you chose one of our executive rooms for your stay. We're sorry to hear about the bathrobe not being returned; please rest assured that this is not the standard of service we aim to provide. Our executive rooms are designed to offer additional amenities and we regret if this was not made clear during your stay. We encourage guests to contact us directly with any significant issues so that we can find an appropriate solution. We all hope we have the pleasure of seeing you in the future. Best regards, Mark Mosselman General Manager Novotel Amsterdam Schiphol Airport

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,394 reviews 8.7/10 Location
  • 1,777 reviews 7.4/10 Room
  • 1,823 reviews 7.4/10 Service
  • 28 reviews 7.7/10 WiFi
  • 889 reviews 8.4/10 Breakfast
  • 803 reviews 7.1/10 Cleanliness
  • 470 reviews 9.5/10 Vibe
  • 423 reviews 8.2/10 Amenities

Powered by Trustyou

Our other establishments nearby