Hotel - Mercure Goiania Hotel
Mercure Hotel Mercure Hotel

Mercure Goiania Hotel

4.0/5 1,300 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check in from 9AM (Paying)
    • Late check-out up to 3pm (Paying)
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
  • Babysitting on request

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

HSBC BANK0.05 km / 0.03 mi UNIMED3 km / 1.86 mi
PAO DE ACUCAR0.5 km / 0.31 mi

Your meetings and events

Mercure Goiania Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CITRINO 92 m2 2.4 m 90 24 15 40 0
ESMERALDA 96 m2 5.2 m 90 24 15 40 0
TURMALINA 96 m2 5.2 m 70 12 12 30 0
AMETISTA 99 m2 2.4 m 90 24 15 40 0
TOPAZIO 99 m2 5.2 m 90 24 15 40 0
CRISTAL 250 m2 2.4 m 310 70 50 120 216
    • Videoconferencing
    • Podium
    • WIFI access
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 177 rooms

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.4/5 AccorHotels Rating 6,938 reviews

Our guest reviews for
Mercure Goiania Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,300 reviews
Constâncio M. Business - 05/07/2019 AccorHotels certified review
« normal »

normal

Arnoldus H. J. W. Solo - 22/06/2019 AccorHotels certified review

Verry Good.

Andre Solo - 20/06/2019 AccorHotels certified review

Toilet was clogged over my last weekend.

Business - 17/06/2019 TripAdvisor review
« Good cost-benefit ratio »

Hotel is well located and good cost-benefit ratio. It features a comfortable room and I thought the breakfast was excellent. The room service answered properly and with schedule twenty four hours. I recommend.

Luca B. Couples - 04/06/2019 AccorHotels certified review
« Our stay at the Mercure Hotel was terrific. »

We loved every minute of our stay. The hotel staff was, as usual, outstanding. Esp Wilker Lima, I can`t say enough about all your friendly, well-mannered, good-looking staff.

Anonymous Business - 25/05/2019 AccorHotels certified review
« very pleasant stay »

The staff was very helpful and sympathetic

Leandro O. D. C. Business - 20/05/2019 AccorHotels certified review
« Dissatisfied »

The Hotel facilities are becoming old and bad mainteined. The Wi-fi speedy is terrible. The Bath towels were very bad and it has very poor quality clearly not in the same level of the Hotel proposal.

Manochehr S. Business - 20/04/2019 AccorHotels certified review
« Great staff »

The hotel team was extremely professional and courteous

Couples - 17/04/2019 TripAdvisor review
« Nice atmosphere and great location »

With a negative aspect the bathroom was with the dryer broken and the glass door did not close wet all the bathroom. There was a lack of attention of the receptionist in find the reserve, but at end, everything was solved.

Donald D. Couples - 23/02/2019 AccorHotels certified review
« Bad experiences/surprises while at the Mercure/Accord hotel in Goiania, Brazil »

I have two HUGE complaints: 1) The standard practice throughout the hotel industry is to charge the customer extra when he stays beyond the check-out time, which we told is twelve noon. We were booked through Feb. 20, which means in our case were checked-in and should have been charged until the end of Feb 20, which is 12 noon of Feb 21, according to standard practices. Instead, we were told that after 12 MIDNIGHT of Feb 20 we were into a new billing day and were charged on extra day (both Monica Rodrigues and her boss at the check-in counter told this). We were never told of this policy, and it is unheard of in the industry. We feel were cheated and deserve both an apology and a rebate for the extra day. 2) Our phone service to our room was, without warning, cut off the evening of Feb 20, before the end of our stay (regardless of your billing/stay policy). This is outrageous, unacceptable, and possibly illegal. Conclusion, these two very negative experiences dominate our feelings regarding our stay at the Mercure. Your dishonesty and lack of transparency lead us to conclude we will never recommend nor ever stay again at any Mercure/Accord hotel, especially any in Brazil

Edu Business - 11/02/2019 AccorHotels certified review
« Pleaseant »

The staff was very kind. First, I got a very tiny room with no window. I requested a room with a window and I was upgraded which made my stay much more pleasant. Clean rooms, breakfast was good. Nespresso coffee which I love. Everything cool. If I get to go back to the city I would definitely book there again.

Matheus B. Couples - 11/02/2019 AccorHotels certified review
« Nice and comfortable place to stay. Just a small problem. »

A very good experience. The hotel is well located and with a nice overall quality. Only complaint is that the shower was displaying problems. The bathroom features a traditional shower and detachable hand shower. We noticed that the main traditional shower was not working, just dripping a bit, and we warned the Reception the moment we were leaving for a city tour. They told us that they would fix while we were away and it would be solved when we got back. Yet, the problem was not fixed upon our return. Since we were staying just that other night, we didn't bother complaining again.

Daniel M. Business - 23/01/2019 AccorHotels certified review
« It didn't attended to my most basic needs »

We stayed at the hotel because we need to attend to a wedding. At the time we were getting prepared, the hairdryer was not working. I called reception and they said they would try to get another one. Some time later ( I was getting late for the wedding) I called back and they said all the hairdryers where being used and there was nothing they could do. After some verbal fight I got a hairdryer and was late for the wedding. When you go to a hotel you expect some basic things to be working. If there is a problem you expect the problem to be solved and not to hear the phrase: there is nothing I can do.

Anonymous Business - 14/11/2018 AccorHotels certified review
« Pleasant staff, strange smelling room »

Uneventful

Leonardo Business - 29/10/2018 AccorHotels certified review
« Practical and excellent in its amenities and services »

Was in Goiania for business - 1 day - quick service, good amenities (I used the gym) and great breakfast. Restaurant in lobby also great option while in town in a hurry.

Mark Business - 04/10/2018 AccorHotels certified review
« Mercure Goiania Hotel »

The staff was outstanding - Check in was very enjoyable, efficient and friendly. Th staff made me feel at home.

Patricia K. Solo - 10/09/2018 AccorHotels certified review
« Great experience »

Clean, very confortable, excellent food and good service!

Renato Couples - 29/08/2018 AccorHotels certified review

The bed is quite small, I guess. The towels are very thin.

Edson B. Couples - 11/07/2018 AccorHotels certified review

Very good.

Fabiana R. F. Business - 09/07/2018 AccorHotels certified review
« VERY GOOD »

THE ROOM IS VERY GOOD, THE BREAKFAST WAS GOOD TOO. PEOPLE THAT WORKED THERE WERE GENTLE.

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