Hotel - ibis Kiev City Center
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Kiev City Center Hotel

4.0/5 1,455 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Company

AEROSVIT1 km / 0 mi BRITISH AIRWAYS1 km / 0 mi DRAGON CAPITAL1 km / 0 mi LUFTHANSA1 km / 0 mi
AIR BALTIC1 km / 0 mi CASPIAN AIRLINES1 km / 0 mi EUROBANK0 km / 0 mi UDP1 km / 0 mi

Your meetings and events

In January 2013 the hotel opened 4 brand new meeting rooms that can be used in different shapes or formats and accommodate from 10 to 100 people. The rooms are equipped with all necessary facilities. There is also a place for relaxing coffee-breaks

ibis Kiev City Center Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
DELTA 20 m2 2 m 18 8 10 8 0
GAMMA 25 m2 2 m 20 12 16 10 0
BETA 30 m2 2 m 25 14 18 16 0
ALFA 75 m2 2 m 80 32 36 46 0

Our rooms

  • 212 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 3 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Baby bed
    • Manual temperature control
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.5/5 AccorHotels Rating 3,945 reviews

Our guest reviews for
ibis Kiev City Center

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,455 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Anonymous Families - 11/11/2019 Confirmed reviews AccorHotels
« Comfortable hotel in good location »

We stayed at the Ibis for 3 nights in a twin room. Room was comfortable though would have liked to have drink- making facilities. Hotel was about 25 min walk from the main square. There were a few places around for breakfast snacks. We had breakfast at the hotel one morning when it was raining - opted for the light breakfast - slightly surprised that staff started clearing everything away once we were invited to take breakfast !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julia, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please accept our sincerest apologies for the misunderstanding with a late breakfast. The buffet line is working until 11 am on weekend, the late breakfast is served on a menu basis, probably some miscommunication has happened from our side. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yulia Sivashova - Front Office Manager h7…

MaryamNorway Friends getaway - 08/11/2019 TripAdvisor review
« Good location and friendly staff »

We had a very enjoyable stay. The room was big and light, and the staff very helpful and attentive. The metro is very close, or you can enjoy a nice walk to the city center. The best was the breakfast buffet which we really enjoyed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maryam, Thank you for choosing ibis Kiev City Center hotel for your accommodation in Kiev and for sharing your impressions following the recent stay with us. We appreciate so much your high rates and positive comments regarding our services, especially regarding friendly and helpful personnel, breakfast and location; it is very important for us and serves as an additional encouragement for all of our colleagues. Thank you again for your comments. We would be more than happy to welcome you back at ibis Kiev City Center hotel soon! Sincerely, Roman Grygoriev - Front Office Manager Assistant

Lucia Friends - 06/11/2019 Confirmed reviews AccorHotels
« It was haw it shoud be. »

It was great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lucia, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Sivashova - Front Office Manager h7…

Susie M Solo travel - 06/11/2019 TripAdvisor review
« Great stay »

Easy to register online and nice welcome to the hotel. I liked that I was offered the option of a high or low floor and was given a room with a partial view of the park. Room was a decent size and bed was super comfy. There's a nice work desk and seat and plenty of storage space. There's bodywash but no shampoo or conditioner. Breakfast was nice and, despite being busy, always had tables free. I ate there every night and the food was great, as were the service and the cocktails. Prices were more expensive than the local restaurants but still a decent price - Chicken Kyiv, large and small beer, dessert and cocktail around £30. The staff were all extremely pleasant. There are 2 ATMs and I did manage to get a small amount out but did have difficulty the second time (I think the limit is 1000 UAH) but there's a bank just down the road. The area around the hotel has a touch of urban decay but I felt very safe even walking back solo from the opera. It's about 30 minutes walk to Independence Square. There's two ironing rooms, I didn't use them but thought the information might be useful. Really enjoyed my time here. The only thing missing was a kettle.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susie! Thank you so much for choosing our hotel as your preferable accommodation in Kiev and for you amazing review! Here, at ibis, we strive to provide superior service experience for each of our Guests and it makes me so happy to know that quality of our services and efforts of our staff made your stay smooth and comfortable. I will share your comments with all my team as such reviews make us amazingly proud! I sincerely hope that it won't be too long before we have an opportunity to welcome you back at ibis Kiev City Center. Warm regards, Yulia Sivashova - Front Office Manager h7143-rm@accor.com

Natalia Solo - 02/11/2019 Confirmed reviews AccorHotels
« The stay was ok, but it could’ve been better »

I had a short overnight stay. The room was clean, but the AC didn’t function properly and the shower rail was broken.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Natalia, Thank you for taking the time to tell us about your experience at the ibis Kiev City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yulia Sivashova - Front Office Manager h7…

Brad R. Business - 02/11/2019 Confirmed reviews AccorHotels
« A very enjoyable stay! »

The staff was friendly and welcoming. They offered helpful recommendations of things to do and places to eat while in town. I enjoyed my stay very much.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bradley R., We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roman Grygoriev - Front Office Manager Assistant h7…

Padirac Couples - 01/11/2019 Confirmed reviews AccorHotels
« Good value stay »

Good: great choice at breakfast, room on top floor, comfy bed, no noise. Not so good: We had to pay ‘city tax’ on arrival - wasn’t told about this - should be included. ‘Premium Room’ but still too small...no space to store anything, bathroom too cramped.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark, Thank you for taking the time to tell us about your experience at the ibis Kiev City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Kindly be informed that city tax should be on site as the amount of city tax depend on the nationality of the guest and the amount of guest in the room. This information should be included into the confirmation you've received when making a reservation. I am sincerely sorry that this caused inconveniences upon check-in. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yulia Sivashova - Front Office Manager h7…

Family - 01/11/2019 TripAdvisor review
« Problem free »

Check in and out was easy, premier room was as per the photograph, on high floor with city view, lifts modern and quick, restaurant very nice and used a few times, used room service once. Easy location for Ubers so no need to book in advance. All the staff speak English. Clean room, bathroom nice, sink is a dull matt. Bed large and comfortable. TV ok. Usual tea making facilities but didn't see coffee. Hairdryer. No USB so adapter for UK to Ukraine plug required. Usually took taxi to get anywhere or walked 10 mins to nearest metro, ie down street, under subway. Would recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Donna, Thank you for choosing ibis Kiev City Center hotel for your accommodation in Kiev and for sharing your impressions following the recent stay with us. We appreciate so much your high rates and positive comments regarding our services, especially regarding our location, cleanliness and friendly personnel; it is very important for us and serves as an additional encouragement for all of our colleagues. Thank you again for your comments. We would be more than happy to welcome you back at ibis Kiev City Center hotel soon. Sincerely, Artur Shvets-Bohdanov - Front Office Supervisor

Jorn J. Business - 25/10/2019 Confirmed reviews AccorHotels

It was really perfect and aver my expectations!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jorn, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Sivashova - Front Office Manager h7…

Leo J. P. Couples - 25/10/2019 Confirmed reviews AccorHotels
« All good »

All good. Clean an tidy. Great breakfast opportunity.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leo, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Sivashova - Front Office Manager h7…

Anonymous Business - 21/10/2019 Confirmed reviews AccorHotels
« Good hotel for a short stay »

Everything in good condition, nice employees.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marius, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Sivashova - Front Office Manager h7…

Paula Business - 21/10/2019 Confirmed reviews AccorHotels
« Being able to communicate in English was a huge relief »

Staff are very professional and helpful, even asking the bar staff about shopping areas, they were very knowledgeable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paula, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Sivashova - Front Office Manager h7…

Rick M. Couples - 21/10/2019 Confirmed reviews AccorHotels
« Charged me twice. Cost me money. Awful customer service »

Have been charged twice on my card for the stay. Payment has been refunded but has cost me money in foreign conversion fees. Called call centre they told me it would take 72 hours to rectify after sending an email. A week later and I still haven't heard from anyone. Poor customer service. Also no dairy free options for breakfast. Poor

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rick, Thank you for taking the time to tell us about your experience at the ibis Kiev City Center. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. Unfortunately, we didn't receive any claims from the customer care, and I have no possibility to check if there was any case opened due to the issue. Would you be so kind to advise to each email you have sent your claim? I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. Kindly accept 1000 Le Club points added to your Le Club card as a token of our regret for the inconveniences caused. We are looking forward to welcoming you again at ibis Kiev City Center. Please do not hesitate to contact me during your next visit. Sincerely, Yulia Sivashova - Front Office Manager h7…

Charliedep27 Business - 17/10/2019 TripAdvisor review
« Great Weekend! »

My friends and colleagues stayed at the IBIS Center City in Kiev for two days. I pick IBIS for its location, great breakfast and wonderful staff ! I would recommend the IBIS for those who like to get out and explore Kiev, Ukraine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charlie, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Sivashova - Front Office Manager

Mark Business - 16/10/2019 Confirmed reviews AccorHotels
« overall good »

I stayed just one night, yet everything good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark S., We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roman Grygoriev - Front Office Manager Assistant h7…

Jeff Solo - 14/10/2019 Confirmed reviews AccorHotels
« Great Stay!!! »

My stay here was excellent!! These folks are very Friendly, Helpful, answer all your questions! The Hotel is very clean As was my room! Beds are comfortable, quiet! The ladies who clean do a Great Job. I make this Hotel my choice of stay in Kiev Each and every time. For the service and price it can't be beat. Jeff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeffery S., We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roman Grygoriev - Front Office Manager Assistant h7…

ThreeOlives2018 Solo travel - 10/10/2019 TripAdvisor review
« Great Hotel »

I can't say enough about the staff. They are friendly, helpful in every way. They know the hotel and the city like the back of their hand. Service is Great, Food is Excellent, Rooms are Clean and the beds are Comfortable!! What more can you ask for? Great Location as well with a great nightly rate. Jeff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeff, Thank you so much for choosing our hotel as your preferable accommodation in Kiev and for you amazing review! On behalf of all our team I would like to thank you for such a warm words! Such feedbacks are the best reward for us and our biggest encouragement! We always look forward to welcome you here! Kind regards, Yulia Sivashova - Front Office Manager

Kate Solo - 09/10/2019 Confirmed reviews AccorHotels
« Great location, lovely staff, nice quiet room and plentiful breakfast buffet. »

The hotel was easy to find. The staff were all great. The room was wonderfully quiet and very comfortable. Great breakfast buffet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Katharine T., We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roman Grygoriev - Front Office Manager Assistant h7…

Paul M. Business - 09/10/2019 Confirmed reviews AccorHotels
« Good, clean stay. Comfortable and affordable. »

good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul M., We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. And I am sorry for inconveniences with marathon as we was sure that will be no traffic on the weekend. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roman Grygoriev - Front Office Manager Assistant h7…

Richard Solo - 07/10/2019 Confirmed reviews AccorHotels
« Great hotel in a wonderful city »

It is the second time I have stayed at Hotel Ibis City Centre Kiev and once again it was a pleasure to stay here. Check in was swift and handled perfectly by the staff, who were always on hand to help if required. The room was all you could ask for. The breakfast buffet was rich in both choice and taste. I will always stay at this hotel when I visit this great city

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard, We very much appreciate your comments regarding your stay at the ibis Kiev City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Sivashova - Front Office Manager h7…

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