Hotel - Grand Mercure Bangalore
Grand Mercure Hotel Grand Mercure Hotel

Grand Mercure Bangalore

4.5/5 754 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area (Nearby)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • BENGALURU INTL APT
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 2 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Exhibition and convention centre

PALACE GROUNDS10 km / 6.21 mi

Your meetings and events

Grand Mercure Bangalore Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MEETING ROOM 55 m2 3 m 50 18 24 21 32
BY THE BLUE-UPPER DECK 148 m2 4 m 0 0 0 0 40
    • Flipchart
    • Audio and video equipment
    • Lectern
    • WIFI access
    • Overhead projector
    • Airconditioned meeting room
    • Syndicate rooms
    • High speed transmission line
    • Fine Cuisine
    • Accommodation

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 126 rooms
  • 103 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 10 family rooms
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Baby bed
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.4/5 AccorHotels Rating 2,560 reviews

Our guest reviews for
Grand Mercure Bangalore

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 754 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Sreejith R. Business - 07/10/2019 AccorHotels review
« Stay was good »

Room stay was good, But I couldn't watch any shows from Mobile and the next room person could hear the voice. Please improve the noise proof to manage the Mobile speaker sound.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr R., We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please accept my sincere apologies for the concern you faced with sound travelling to the next room. I have shared this with my Chief Engineer for improvements in this area. Thank you again for sharing your experience, and we hope to welcome you again soon. Sincerely, General Manager Grand Mercure Bangalore

Ute L. Business - 04/10/2019 AccorHotels review
« Service was very good but environmental aspects are not considered well enough. »

Hotel is comfortable, team with great service attitude. Breakfast buffet was having many different dishes. But it seems environmental aspects could be respected in more extend, e.g. air condition is always switched on by room maids although me as guest is out and although outside temperature is around 21 - 25degrees Celsius only. Also light is switched on when entering the room after a working day. Do not know if it was burning all day, but I must assume this. And this happens in a room with number 221 which is advertised at the room door to be especially environmentally concerned.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ute L. Mayer, We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. Thank you for your positive feedback on our hotel, breakfast and most importantly, our staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please accept my sincere apologies for the concerns you shared regarding our environmental consciousness. Thank you for sharing your feedback with us. I regret this lapse and have shared this with my Housekeeping team to take measures to prevent future occurrence. I must mention that Accor as a group and Grand Mercure Bangalore is deeply committed to sustainable value creation, and plays an active role in giving back to planet and community. Our Planet 21 – Acting Here program endeavours to act for “positive hospitality”and has set some ambitious objectives to meet by 2020 where we work with our employees, clients, partners and involving local communities. We are proud to host guests such as yourself who genuinely care for the planet. Thank you again for sharing your experience, and we hope to welcome you again. Sincerely, Rayan Aranha General Manager Grand Mercure Bangalore

Ray Business - 02/10/2019 AccorHotels review
« met my expectations, staff, food and accommodations were great »

See above 10/10

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M., We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan A General Manager Grand Mercure Bangalore

Lucrece Business - 01/10/2019 AccorHotels review
« Staff is very attentive and helpful. »

The room was well maintained and clean. Everything I requested to make my stay more comfortable was provided.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lucrece Chandrani J., We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan A General Manager Grand Mercure Bangalore

Praveen Solo - 30/09/2019 AccorHotels review
« Mr Praveen »

Very Nice set up , Music system etc - over all good place

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N., We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. Thank you for your loyalty and for appreciating our music system. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan A General Manager

Simon Business - 30/09/2019 AccorHotels review
« great stay »

Amazing staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr R., We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan Aranha General Manager

Parsia Business - 24/09/2019 AccorHotels review

The ac was leaky.. the entire area where the table was with the amenities, collected water in the morning. When this was reported in the morning to the front desk, the receptionist said we will inform the ac repair guys ( don't exactly remember the term she used) ..

Abhi N. Business - 23/09/2019 AccorHotels review
« pathetic »

The room service is bad. I need to call and remind room service twice for anything. Room is not maintained at all and the plumbing is bad. The air-conditioning doesn't work, and when it does, smells. If it wasn't for the company accomodation i would have stayed elsewhere.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr G., Thank you for taking the time to tell us about your experience at the Grand Mercure Bangalore. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems you have highlighted and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Regards Rayan A General Manager Grand Mercure Bangalore Sincerely,

Subham Business - 23/09/2019 AccorHotels review
« It was one of a kind. »

The hotel stay was amazing. Staff were very courteous and professional. The steel items in the rooms looked a bit rusty.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Subham Swastik D., We very much appreciate your comments regarding your stay at the Grand Mercure Bangalore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have noted your comments on the rust present in the rooms and have addressed this with my Chief Engineer for immediate attention to this area. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan Aranha General Manager Grand Mercure Bangalore

Sudipta S. Business - 23/09/2019 AccorHotels review
« Awesome! Absolutely wonderful experience..... »

Extremely personalised and professional service by every staff member. From front office to folks in the restaurant, chefs taking care of the minutest details was praiseworthy. Rayan, kudos to you for creating an empowered organisation with the support of committed employees like Brijesh, Mohnish Lall, Neha, Venkat, Vaibhav and Vilas .

Pierre S. Business - 22/09/2019 AccorHotels review
« Very good stay »

Good location, amenities and the breakfast room and food menu are really good. I do not choose 10 mark, for a small detail, but I had asked in pre check in, to get the air con turn off or at minimum 27 Celsius degrees or more, and the air con was on and at freezing 19 Celsius degrees... a bid bad for the planet, and for health and comfort.

Arindom H. Business - 20/09/2019 AccorHotels review
« Great Experience »

Fantastic stay !!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. Thank you for your loyalty. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan A General Manager

Pmalenko Business - 19/09/2019 AccorHotels review
« Excellent Experience. »

Great place to stay in Bangalore. Staff were always friendly and helpful, the breakfast buffet was incredible, the rooms were clean and comfortable, and taxi drivers were always available and punctual. I recommend this place to anyone, and will be staying here again when visiting Bangalore.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. I am glad we were able to make your stay comfortable. Thank you for appreciating my my staff, our rooms, our breakfast and the car services provided. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan A General Manager

Akshai Business - 18/09/2019 AccorHotels review
« great! »

very comfortable and staff were very helpful and efficient with everything including airport transfers, etc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. I am glad that we could make your stay a comfortable one and thank you for appreciating my staff and the airport transfers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan A General Manager

Pawan Business - 18/09/2019 AccorHotels review
« I had a great experience. »

It was amazing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan A General Manager

Sudharshini M. Friends - 18/09/2019 AccorHotels review
« Good »

Good, we just wanted the pool time to be extended.

Naseem K. Business - 17/09/2019 AccorHotels review
« It was very comfortable and pleasant »

Found it safe, neat and clean and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. I am glad we could make your stay comfortable and pleasant. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan A General Manager

Anil Business - 17/09/2019 AccorHotels review
« Great ambiance and excellent food options »

Enjoyed my stay at Grand Mercure except for one minor incident -- on the last day of my stay I did ask for a wake up call, and a reminder to be followed by coffee. The team totally missed this and I never got the wake up call and I ended up getting delayed for my morning meetings.

Brian C. Business - 16/09/2019 AccorHotels review
« Comfortable oasis in the city »

Very pleasant inside and out. Staff very polite and respectful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We very much appreciate your comments regarding your stay at the Grand Mercure Bangalore. I am glad we could make you feel comfortable and thank you for appreciating my staff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan A General Manager

Nikhil R. Business - 14/09/2019 AccorHotels review
« One of the best in kormangla area »

One of the best place to stay in kormangla Bangalore. Thr buffet breakfast is sumptuous.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., We very much appreciate your comments regarding your stay at the Grand Mercure Bangalore. Thank you for your loyalty and for appreciating the breakfast buffet. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have noted your comments on cleanliness and I have personally discussed the same with my Executive Housekeeper for a review and improvements. Please rest assured that measures such as process implementation and training will take place with immediate effect to avoid incidents like this in the future. We have also noted your feedback on pricing of food and beverages and I have discussed the same with my Executive Chef and my Food and Beverage Manager for a review and improvements. Our products are priced after an extensive market research to stay as competitive as possible, however I do take your feedback in the manner it is intended. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan A General Manager

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