Hotel - Grand Mercure Bangalore
Grand Mercure Hotel Grand Mercure Hotel

Grand Mercure Bangalore

4.5/5 738 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area (Nearby)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • BENGALURU INTL APT
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 2 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Exhibition and convention centre

PALACE GROUNDS10 km / 6.21 mi

Your meetings and events

Grand Mercure Bangalore Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MEETING ROOM 55 m2 3 m 50 18 24 21 32
BY THE BLUE-UPPER DECK 148 m2 4 m 0 0 0 0 40
    • Flipchart
    • Audio and video equipment
    • Lectern
    • WIFI access
    • Overhead projector
    • Airconditioned meeting room
    • Syndicate rooms
    • High speed transmission line
    • Fine Cuisine
    • Accommodation

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 126 rooms
  • 103 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 10 family rooms
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Baby bed
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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See all our restaurants and bars
4.4/5 AccorHotels Rating 2,498 reviews

Our guest reviews for
Grand Mercure Bangalore

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 738 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Business - 22/08/2019 TripAdvisor review
« Great Stay »

Excellent stay, professional staff, great location. All amenities. Stay here every few months and it is always great to get back. The staff are always professional and helpful with the rooms spacious. Will return again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for visiting Grand Mercure Bangalore and also for taking out time to review us on TripAdvisor. Comments such as yours, motivate us to walk that extra mile to ensure the expectations of discerning guests such as yourself are met and exceeded. I shall share your positive comments with my team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards, Rayan A General Manager Grand Mercure Bangalore

Danielle Business - 19/08/2019 AccorHotels review
« I had a wonderful experience. »

My experience at the hotel was much better than expected. The amenities were great and the staff was always incredibly kind and welcoming. They assisted with anything I needed during my stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. R., We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. Thank you for appreciating my staff and our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan A General Manager

Young Business - 19/08/2019 AccorHotels review
« Excellent, easy experience »

Warm, friendly, hustle-free

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. O., We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. Thank you for appreciating my staff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have noted your feedback on check-out and I have personally discussed this with my Front office Manager. Please rest assured measures such as training and process implementation will take place with immediate effect to avoid issues of this nature in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan A General Manager

Fiona Business - 17/08/2019 AccorHotels review
« Exceptional service in a 5 star hotel »

Thank you for making me feel more than a guest at your hotel. Recognising my birthday, remembering my dietary restrictions and sharing my enthusiasm for a south Indian breakfast. Wonderful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. M., We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. Thank you for appreciating my staff and I am glad we were able to make your stay a memorable experience. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan A General Manager

Lilian D. M. Business - 17/08/2019 AccorHotels review
« Great experience! »

Kind and welcoming staff, large bedrooms, super comfortable beds and pillows and great food. Really recommend it!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. M. Francisco Y Cunha, We very much appreciate your comments regarding your stay at the Grand Mercure Bangalore. Thank you for appreciating the hotel, the food and my staff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan A General Manager

Shawn Business - 15/08/2019 AccorHotels review
« Wonderful Stay. Very hospitable. »

Overall, the experience was wonderful. All staff was friendly and welcoming, and everything was clean, organized, and well maintained. Hotel staff and all staff at both restaurants were friendly and attentive, and extremely kind.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. Thank you for appreciating my staff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan A General Manager

Ss S. Business - 15/08/2019 AccorHotels review
« Very good »

Clean room. Polite staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. Thank you for your loyalty and for appreciating my staff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan A General Manager

C. Business - 15/08/2019 AccorHotels review
« Wonderful »

High level of customer service and attention

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We very much appreciate your comments regarding your stay at the Grand Mercure Bangalore. Thank you for your loyalty appreciating my staff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan A General Manager

Karthik Business - 12/08/2019 AccorHotels review
« Good Stay »

Generally pleasant and nice stay. However, i feel some minor issues in the water tap in the bathroom. Water drain was very slow in the basin. It was fixed and the problem appeared again after couple of days.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., We very much appreciate your comments regarding your stay at the Grand Mercure Bangalore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have made a note of your feedback on the plumbing in your room and I have taken it up with my Chief Engineer for a resolution. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan A, General Manager

Siddharth A. Business - 12/08/2019 AccorHotels review
« Fabulous! »

My stay was absolutely amazing. The room had all the amenities I could wish for. The hospitality was completely satisfactory. Had a great time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. Thank you for appreciating the hotel and my staff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan A General Manager

Anonymous Business - 12/08/2019 AccorHotels review
« Happy to stay at Grand Mercure Bangalore »

Thank you very much for your kind supports always. Since I had heavy suitcases, I needed to ask taxi though it was very short distance. With your support I could move to my apartment smoothly.

Anonymous Business - 12/08/2019 AccorHotels review
« Great again but some issues with the reservation »

Whenever I travelled to Bangalore, I stayed in Grand Mercure. Rooms, breakfast, restaurant, staff, wellness and sport is really good. Only concern I have this time is with the reservation. There were some issues with HRS and the hotel that were clarified via me. My expectation is that this is clarified between HRS and the hotel directly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., We very much appreciate your comments regarding your stay at the Grand Mercure Bangalore. Thank you for your patronage and for appreciating my staff, the food and our hotel facilities. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have noted your feedback on check-in, I would like to apprise you that we have communicated with HRS regarding your reservation and please rest assured measures will be taken with immediate effect to avoid issues of this nature in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan A General Manager

S H. Business - 11/08/2019 AccorHotels review
« Bangalore beauty »

Excellent for both food and staff. Everyone is so happy and welcoming from reception, drivers and housekeeping ( Mimi Mukherjee did a great job) it to mention the dining staff and chefs who all took time to speak and Nothing was too much trouble. I’m looking forward to going back .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., We very much appreciate your comments regarding your stay at the Grand Mercure Bangalore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We boast on our talents who make the guest experience worth a memory. And I am glad that Mimi has lived up to your expectation along with the rest of the team members. I am sure Mimi and the team would be delighted to read your review. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan A, General Manager

Neil Solo - 10/08/2019 AccorHotels review
« Amazing »

Quiet and relaxful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. Thank you for appreciating the hotel and I am glad you have a relaxing visit. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have noted your feedback on the efficiency of check-in and I have personally discussed this with my Front office Manager. Please rest assured measures such as training and process implementation will take place with immediate effect to avoid issues of this nature in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan A General Manager

Balazs Business - 09/08/2019 AccorHotels review
« good place, only some improvement potentials »

very nice staff, well equipped gym.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. J., We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. Thank you for appreciating the gym and my staff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have noted your feedback on cleanliness of the room and have personally discussed the same with my Executive Housekeeper, who is reviewing the opportunities for improvement. I have also noted your feedback on staff and my Training Manager will be reviewing the same. Please rest assured measures such as training will take place with immediate effect to avoid issues of this nature in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan A General Manager

Phil E. Business - 08/08/2019 AccorHotels review
« ok - but not a 5* experience »

The hotel & rooms are dated and in need of refurbishment. The shower tiles & glass were continually covered in limescale stains. The service and food in "By the Blue" was very good, except for the one evening when a senior manager turned up to our table and didnt introduce himself. He then tried to make polite conversation. There was no request if he was interupting us, he just started talked. Very strange and off putting. The service and food in "12th Main Street" was disappoint. The pizza felt like it had come straight out of the frozen supermarket isle and the service was terrible. We sat with empty drinks on our table for 15 minutes. It was only when we finished our meal did our servers notice us again and offer us new drinks - at which point it was too late and we paid and left. A further sales oppertunity was lost. The airport pickup on arrival was fantastic a great service and driver. The airport drop was not so fantastic. A much smaller car, and erratic driver left us slight bemused at the end of our trip. Not a good final impression of the hotel.

Chris Business - 02/08/2019 AccorHotels review
« Great time, staff was amazing »

Overall extremely satisfied. Staff was great, so many I am having a hard time personally naming individuals. My stay with 3 weeks and the staff made this visit as close to home as it could be.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. Thank you so much for appreciating my staff and we are glad we were able to make you feel at home. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have noted your feedback on the cleanliness of the room and I have personally discussed the same with my Executive Housekeeper. Please rest assured measures such as training and process implementation will take place with immediate effect to avoid issues of this nature in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan A General Manager

Robert K. Solo - 02/08/2019 AccorHotels review
« Food is amazing! »

The stay was amazing, spotless hotel, but the food was what took it over the top. Huge shout out to Neha and Pooja, who every morning took care of you like family. They were shining stars who greeted you smiles and warm hearts.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. Thank you so much for appreciating the food, the facilities and my staff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan A General Manager

Venka -. V. R. M. Business - 30/07/2019 AccorHotels review
« Pleasant stay with excellent care, comfort with delicious breakfast and lunch offers »

Pleasant stay with excellent care, comfort with delicious breakfast and lunch offers

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., We very much appreciate your comments regarding your stay at the Grand Mercure Bangalore. Thank you for appreciating my staff and the food and I am glad we were able to make you feel comfortable. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have noted your feedback on Wi-Fi access and would like to request you to provide me with a few details in order for me to address this better. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan A General Manager

Anand Business - 25/07/2019 AccorHotels review
« Gret place »

Huge rooms, clean, neat, good food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., We very much appreciate your comments regarding your stay at Grand Mercure Bangalore. Thank you for appreciating the rooms and the food. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rayan A General Manager

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