Hotel - Novotel Toronto Vaughan
Novotel Hotel Novotel Hotel

Novotel Toronto Vaughan Hotel

4.0/5 563 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • French
    • Italian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine (Paying)
    • Currency exchange
    • Gift shop/newspaper shop
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Jacuzzi
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf course 9 holes
    • Golf lessons
  • Tennis  (Nearby)
    • Indoor tennis court
    • Outdoor tennis court

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 6:00 am - 10:00 pm
    • Opening hours : Week-end 6:00 am - 10:00 pm

Business services

  • 5 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

AB SCIEX0.9 km / 0.56 mi Alectra Utilities5 km / 3 mi BELLVUE MANOR4 km / 2.49 mi CALLAWAY1 km / 0.62 mi DELOITTE2.1 km / 1.3 mi MIELE0.9 km / 0.56 mi THE DOCTOR'S HOUSE11 km / 6.84 mi
ASSA ABBLOY0.5 km / 0.31 mi BELLAGIO1.6 km / 0.99 mi BORGATA1.9 km / 1.18 mi CARDINAL HEALTH3.5 km / 2.17 mi IVANHOE CAMBRIDGE27.9 km / 17.34 mi RECIPES0 km / 0 mi THE VENETIAN1 km / 0.62 mi

Your meetings and events

Allow our specialists to provide expert guidance for your conferences, meetings and seminars. Our team is here to meet your needs and ensure ensure the success o your event, and more. Discover 5 meeting rooms with over 4500 square feet.

Novotel Toronto Vaughan Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
KLEINBURG 25 m2 4 m 0 0 12 0 0
THORNHILL 33 m2 4 m 0 0 12 0 0
WOODBRIDGE 58 m2 4 m 60 20 20 24 40
MAPLE 61 m2 4 m 60 24 24 36 50
CONCORD 250 m2 4 m 250 80 60 100 200
    • Screen
    • Flipchart
    • Meeting room
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Slide projector
    • Airconditioned meeting room
    • High speed transmission line
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Fine Cuisine
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 149 rooms

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 4,365 reviews

Our guest reviews for
Novotel Toronto Vaughan

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 563 reviews
Anonymous Families - 12/07/2019 AccorHotels certified review
« Satisfying »

Stayed with family (2 adults, 2 young children). I booked through expedia for 2 nights but then had to cancel one night. When i tried to cancel through expedia, they said it was possible but they said i couldn’t keep the prebooked rate for one night and i had to make a new reservation for a higher rate. When i called the hotel directly, they were able to arrange it so problem was resolved. Room was clean and nice. Breakfast buffet was great. The only 2 negative comments i can make are 1) Seems like the walls and doors are paper thin and noise comes in very easily! 2) the ventilation system in the room is very loud, would wake us up every time it turned on and even though i put the system on “off”, it would still periodically turn on and shut off by itself. This was very bothersome and affected the overall quality of the stay in our room.

Anonymous Families - 12/07/2019 AccorHotels certified review
« satisfactory »

Came from out of town for a family wedding, availability of an early check would have been appreciated. Wedding was at 5pm. Other than that, room was spacious and clean, bed was comfortable.

Anonymous Families - 11/07/2019 AccorHotels certified review

A nice place to stay at.

Sandra S. Families - 09/07/2019 AccorHotels certified review
« Great »

Great and clean hotel. We left a purse in our room. When we realized, we immediately called. They found it and fed exed it to us.. All cash and credit cards were untouched. Impressed with the honesty

A F. Families - 09/07/2019 AccorHotels certified review
« Friendly staff, cozy room »

We had a short stay in Toronto for one night and left for the airport very early the next morning. The room was clean and spacious. As Accor member, The staff was very nice to upgrade our room and provide is with complimentary snacks and sparkling water , that was a very nice touch. The hotel was located about 10 mins away from a gigantic mall. As we arrived on Sunday, the staff was very nice to remind us that the mall closes at 7 pm. Overall experience was excellent. Highly recommended

Heather M. Families - 09/07/2019 AccorHotels certified review
« Lovely stay , we felt very relaxed »

Visiting from Ireland, lovely hotel very close to Canada's Wonderland and shopping mall. Very clean room, comfy beds, great breakfast and very helpful and friendly staff, escpecially the girl on reception, who gave us great advice on how to get to Toronto . We would definitely recommend this hotel!

Gerry D. Couples - 06/07/2019 AccorHotels certified review
« Excellent »

Everything was great. Nice spacious and clean rooms. Nice to have the attached restaurant which the food was great and very reasonably priced. Would definitely go back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gerry D., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne Lazar Front Office Manager

Logan B. Families - 06/07/2019 AccorHotels certified review
« Nice hotel, with adequate service »

Elevator was broken for two days - our room was on the 6th floor and getting the elevator would take five minutes. We had a suite and when we asked about bedding for the fold out sofa, our request seemed surprising to management. When management brought bedding, they only brought a bottom sheet and one blanket. So, my son slept on the sheet with no top sheet, just a blanket.

Duane Friends - 06/07/2019 AccorHotels certified review

It was nice. Quiet . But I did not like the wheelchair accessible room .I asked for a room with king bed and pull out couch and did not receive one !!it worked out though.

Allen B. Couples - 06/07/2019 AccorHotels certified review
« We had a nice stay »

The staff was friendly and helpful, the room was nice. The biggest detraction from the experience was only one elevator was working, making for long wait times when you need to use the elevator.

Anonymous Families - 05/07/2019 AccorHotels certified review

Our experience was great, we had fun at Wonderland, nice to be so close. Everyone was very helpful and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shannon V., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne Lazar Front Office Manager

Elana M. Couples - 05/07/2019 AccorHotels certified review
« Elana M. »

Room was very clean and beautiful The beds were extremely comfortable and the linen was crisp and the pillows were comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elana M., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne Lazar Front Office Manager

Joanne C. Families - 05/07/2019 AccorHotels certified review
« It was a great place to stay for our vacation to wonderland. »

Staff was excellent. Restaurant food was ok. Pool was heavily clorinated. We had to wait over an hour to check in. Close to 5. They were having problems woth housekeeping. When we got to our room The bedspread had a huge fresh stain on it that was very offputting. A very nice attendant came and changed both beds.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joanne c., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne Lazar Front Office Manager

Jessica Families - 04/07/2019 AccorHotels certified review
« excellent »

I love this hotel the staff are excellent, the rooms are over the top, the restaurant is delicious the staff in the restaurant are the best love novotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jessica V., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne Lazar Front Office Manager

David C. Families - 03/07/2019 AccorHotels certified review
« Just about Satisfied »

Stayed 4 nights, On arrival the room has not been cleaned under the beds, old drinks bottle found & other items. Reported to reception & was told it would be cleaned. Two night later still the items are still there. The room walls are very thin. We had a lot of wedding quest on our floor and was woken up multiple times. Very bad night sleep.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David C., Thank you very much for taking the time to share your comments regarding your stay at the Novotel Toronto Vaughan. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies for not meeting your expectation during your recent stay. David, I have shared your feedback with housekeeping supervisors and with the rest of the management team in order to prevent any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Joanne Lazar Front Office Manager

Joyce Families - 02/07/2019 AccorHotels certified review

Very nice staff. Great pool.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joyce B., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne Lazar Front Office Manager

Igor Z. Families - 02/07/2019 AccorHotels certified review
« good »

It was a good experience , could be better if one of the elevators wasn't broken for two days and there was an issue with hot water on and off for two days ( they have to restart boiler every time) and wife got caught in a cold shower.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Igor Z., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne Lazar Front Office Manager

Anonymous Families - 02/07/2019 AccorHotels certified review
« Dissatisfied »

We stayed two nights as a family trip. Issues: Both mornings there was absolutely no hot water for showers....like we’re talking ice cold showers. Not fun at all. There were two elevators, but only one was functional and on the day we were leaving the “out of service” light kept coming on the only one that was running. When we arrived we requested late checkout on both of our rooms, but on our last day, came back to find they cancelled our room keys and we couldn’t get in our room. Turns out they only put down late checkout for one of our rooms...understandable mistake. Why they also cancelled the keys to the room that had the late checkout applied when it was over an hour before we were due to checkout is beyond me. The good: Rooms were nice. Staff was helpful. When the elevators were down, they took us to the main level via the service elevator. Room service was fast and food was good. Overall, this is our third time coming to this hotel, but by far the worst experience we’ve had here. The room and staff were nice, but with the water and elevator issues...it made it seem like we were paying top dollar for a sub par experience. Not sure we’ll be back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kristen S., Thank you very much for taking the time to share your comments regarding your stay at the Novotel Toronto Vaughan. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies for not meeting your expectation during your recent stay. Kristen, I have shared your feedback with the rest of the team in order to prevent any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Joanne Lazar Front Office Manager

Jamie Families - 01/07/2019 AccorHotels certified review
« Was pleasantly surprised »

We stayed for one night, and everyone and everything was amazing, we would definitely stay here again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jamie T., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne Lazar Front Office Manager

James W. T. Business - 01/07/2019 AccorHotels certified review
« Great Place to stay while in COncord, On »

The experience was great. The person at the front desk remembered me from the last stay. Room was clean, the restaurant was great, the pool and hot tub were clean and at temp. Price is still a bit high for my budget but served its purpose. I had guests stay here on this trip, they also enjoyed their stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Edo v., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne Lazar Front Office Manager

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