Hotel - Novotel Toronto Vaughan
Novotel Hotel Novotel Hotel

Novotel Toronto Vaughan Hotel

4.0/5 577 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • French
    • Italian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine (Paying)
    • Currency exchange
    • Gift shop/newspaper shop
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Jacuzzi
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf course 9 holes
    • Golf lessons
  • Tennis  (Nearby)
    • Indoor tennis court
    • Outdoor tennis court

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 6:00 am - 10:00 pm
    • Opening hours : Week-end 6:00 am - 10:00 pm

Business services

  • 5 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

AB SCIEX0.9 km / 0.56 mi Alectra Utilities5 km / 3 mi BELLVUE MANOR4 km / 2.49 mi CALLAWAY1 km / 0.62 mi DELOITTE2.1 km / 1.3 mi MIELE0.9 km / 0.56 mi THE DOCTOR'S HOUSE11 km / 6.84 mi
ASSA ABBLOY0.5 km / 0.31 mi BELLAGIO1.6 km / 0.99 mi BORGATA1.9 km / 1.18 mi CARDINAL HEALTH3.5 km / 2.17 mi IVANHOE CAMBRIDGE27.9 km / 17.34 mi RECIPES0 km / 0 mi THE VENETIAN1 km / 0.62 mi

Your meetings and events

Allow our specialists to provide expert guidance for your conferences, meetings and seminars. Our team is here to meet your needs and ensure ensure the success o your event, and more. Discover 5 meeting rooms with over 4500 square feet.

Novotel Toronto Vaughan Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
KLEINBURG 25 m2 4 m 0 0 12 0 0
THORNHILL 33 m2 4 m 0 0 12 0 0
WOODBRIDGE 58 m2 4 m 60 20 20 24 40
MAPLE 61 m2 4 m 60 24 24 36 50
CONCORD 250 m2 4 m 250 80 60 100 200
    • Screen
    • Flipchart
    • Meeting room
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Slide projector
    • Airconditioned meeting room
    • High speed transmission line
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Fine Cuisine
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 149 rooms
  • 100% non-smoking hotel
  • 15 rooms for people with reduced mobility
  • 60 family rooms
  • 19 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • Air conditioning
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Cordless telephone
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Automatic temperature control
    • TV with on-screen billing info
    • Pay per view channel(s)
    • Baby bed
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.4/5 AccorHotels Rating 4,501 reviews

Our guest reviews for
Novotel Toronto Vaughan

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating 577 reviews
Joan Couples - 13/09/2019 AccorHotels review

Great rooms got locked in our room had to have maintenance come change lock on door. Breakfast was nice but a little pricey fir hotel breakfast.

Kelly A. Families - 12/09/2019 AccorHotels review
« I was billed for my own room as well as a room that was not mine. »

The additional charge was credited back to my credit card. It took 5 different phone conversations to explain my situation(same info was given each time-and each person passed it off to someone else). I am very unsatisfied with the treatment that I was given(except for the second person that I spoke to on Sunday August 18th). All other representatives who spoke to me tried saying that it was initially our fault. Handling of personal information like credit cards should be held in PRIORITY! Under no circumstance should my credit card have been charged for someone else's room. In response to the phone calls, treatment and email that I received I will not be recommending your hotel to anyone. It was a big disappointment to an occasion that should have been so special.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kelly A. (mother of bride), Thank you very much for taking the time to share your comments regarding your stay at the Novotel Toronto Vaughan. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies for not meeting your expectations. I have shared your feedback with the rest of the team in order to prevent any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Joanne Lazar Front Office Manager

Anonymous Families - 11/09/2019 AccorHotels review
« Over-priced. »

Check-in was efficient and friendly. Room was modern and clean. Breakfast bar was attractive and efficient but food was tasteless and cold.

Our hotel has responded to the review
Our hotel has responded to the review

Dear James K., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive any feedback, and my apology for not meeting your expectation regarding the food been not warm enough. I will certainly share your comment with the chef at our hotel also will share your comments with the rest of the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne Lazar Front Office Manager

Marcos O. Business - 09/09/2019 AccorHotels review
« Pleasant with some areas for improvement »

Generally speaking was good. Most of the staff was very friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marcos Ignacio O. Alarcon, We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne Lazar Front Office Manager

Anonymous Couples - 09/09/2019 AccorHotels review
« Comfortable, quiet. »

Always a pleasure to stay here, no complaints at all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John M., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne Lazar Front Office Manager

Anonymous Families - 09/09/2019 AccorHotels review
« Wonderful experience! »

The hotel is lovely and we really liked our room and its layout. Lots of attention to detail which we certainly noticed. The bed was really comfortable and we fell in love with your pillows! The breakfast buffet was well done and delicious and no one rushed us. This was a large gathering of family as the bride and groom chose this hotel for their guests - everyone enjoyed themselves.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elisabeth A., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne Lazar Front Office Manager

Anonymous Families - 07/09/2019 AccorHotels review
« Hotel staff were excellent, extremely helpful. »

Stay was ok. Hotel shows many signs of wear/tired. Chairs badly worn, holes in arm of chair, bathroom door not closing properly etc. Had numerous rooms booked for daughters wedding

Anonymous Families - 07/09/2019 AccorHotels review
« Hotel »

Accommodations and people were very welcoming

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thara P., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne Lazar Front Office Manager

Pam Families - 07/09/2019 AccorHotels review
« it was ok »

When I booked the website said it wouldn't charge my card until arrival, but they did, and unfortunately at the time it was declined as my payment had not been processed. So, at check in they said they wouldn't take a debit mastercard, but they eventually did. We stay at a lot of hotels and they all do the debit credit card now, even in the states. Our room was nice, but the air conditioner sounded like popcorn popping when it clicked on, all night, so we didn't get much sleep. I reported it to the front desk, and they did offer us breakfast, but we had to leave. For the price of the room, I really think breakfast should have been included or at least coffee.

Sondra Families - 03/09/2019 AccorHotels review
« comfortable »

We have been here a few times and always feel welcome. I really like the pins the staff were wearing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sondra F., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne Lazar Front Office Manager

Lynne Families - 03/09/2019 AccorHotels review
« Quiet rooms and quick, professional check in services. »

Yasser and Jeffy were both helpful, kind and professional. I was very pleasantly surprised at how quiet the room was throughout the night and in the morning. Yasser was extremely helpful checking us in as I was travelling alone with my disabled 11 year old son. Jeffy was very helpful in the morning as I needed a luggage cart and could not leave my disabled son alone in the room. Jeffy brought the cart up and helped us out tremendously. I quite enjoyed the stay at this hotel and wouldn't hesitate to recommend it and the staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lynne T., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne Lazar Front Office Manager

Anonymous Families - 03/09/2019 AccorHotels review
« awesome but of short duration »

comfortable but quick

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fernand S., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne Lazar Front Office Manager

Vl.p. Families - 02/09/2019 AccorHotels review
« Very happy. »

Polite staff, and clean comfortable rooms. Housekeeping took our used towels and forgot to replace them , a small issue but overall a pleasant stay with our grandchildren.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ted P., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne Lazar Front Office Manager

Kathryn Solo - 31/08/2019 AccorHotels review
« Friendly helpful staff, clean hotel and room »

Fully enjoyed my three days at your hotel. Quiet, clean, good food and great staff members.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kathryn L., We very much appreciate your comments regarding your stay at the Novotel Toronto Vaughan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joanne Lazar Front Office Manager

Anonymous Couples - 31/08/2019 AccorHotels review
« Rooms were not ready at 315pm. »

Unfortunately had to wait a while at re option desk to be served. A half an hour at least. Then room was not ready. A rush to get ready for our shuttle to the wedding venue.

Anonymous Families - 31/08/2019 AccorHotels review
« Ok »

Breakfast rather basic for the price. Too much single use plastic. Nice large room and comfortable beds.

Pat &. D. C. Families - 31/08/2019 AccorHotels review
« satisfactory »

Staff was pleasant, helpful and answered any questions we had. Room was clean, well stocked. Lots of convenient parking. Private breakfast in Maple Room was delicious and there was lots of food. Staff in attendance was helpful and willing to accommodate us when we asked for an additional place setting to allow family members to sit together. It would be helpful if the luggage carts were a bit smaller especially in/out of elevators.

A. Business - 30/08/2019 AccorHotels review
« Dirty and Sink That is Pluggef »

Floors were sticky under foot. My bathroom sink wouldn’t drain- likely hair. Very disappointing stay for a suite.

J. C. Couples - 28/08/2019 AccorHotels review
« Fair »

toilet didn't flush properly, reception on arrival wasn't particularly friendly and we were put in a handicapped room without being told which wasn't an issue for us but it would've been nice to know

C. M. Business - 28/08/2019 AccorHotels review
« Good stay, fair bit of noise on our floor around bedtime »

Everything was great. the meals were good as usual. only complaint is that there was a fair bit of noise in the halls and neighboring room, sounded like kids running around... not a big deal

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