Hotel - ibis Krakow Stare Miasto
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Krakow Stare Miasto Hotel

4.0/5 1,310 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pets allowed 20  PLN
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Shoe shine machine
  • Cash machine

Leisure and activities

  • Bike rack facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 4 meeting room(s)
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Hotel location

Your meetings and events

ibis Krakow Stare Miasto Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
WAWEL 35 m2 3 m 24 16 0 0 0
BARBAKAN 43 m2 3 m 30 18 0 0 0
SALA KONFERENCYJNA 57 m2 3 m 50 30 42 42 0
SUKIENNICE 57 m2 3 m 40 24 0 0 0
    • WIFI access
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 135 rooms

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 3,838 reviews

Our guest reviews for
ibis Krakow Stare Miasto

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,310 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
M. C. Solo - 11/07/2019 AccorHotels certified review
« Very quiet and comfortable hotel »

Very quick and easy check in. Staff very friendly and helpful. Room was very clean and tidy. Only a few minutes walk from train station and less than 15 minutes walk to main square.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for your great feedback after your stay in our hotel. We're waiting for your next visit in our hotel. Best regards, Grzegorz Kaczor Front Office and Reservation Manager

Cassie Solo - 10/07/2019 AccorHotels certified review
« Ms »

Hotel was clean and staff were nice. The hotel location is near train station if you take early train that is good choice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cassie L., Thank you for your great opinion about your stay in Ibis Krakow Stare Miasto. I'd like to invite you to next visit in our beautiful city and hotel. Best regards from Krakow, Grzegorz Kaczor Front Office and Reservation Manager

John M. Couples - 09/07/2019 AccorHotels certified review
« A very good hotel to stay in »

Well situated clean and modern good breakfast selection good customer service from the staff thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dera Sir, Thank you for your great opinion about our hotel. I'm very pleased to see that your stay was good. We're waiting for your next visit in our hotel!. Best regards from Krakow Grzegorz Kaczor Front Office and Reservation Manager

Larraine D. Friends - 09/07/2019 AccorHotels certified review
« Convenient location »

Convenient central location. Rooms comfortable but twin beds not supplied even though booked. Good choice available for breakfast. Clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LARRAINE D., Thank you for taking the time to tell us about your experience at the ibis Krakow Stare Miasto. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Best regards from Krakow Grzegorz Kaczor Front Office and Reservation Manager

262malcolmc Solo travel - 08/07/2019 TripAdvisor review
« Further Birthday trip to Poland »

The check in process was very quick and staff very friendly and helpful. The room was very clean and tidy with a very comfortable double bed. The shower and bathroom was also very clean. The hotel is only 5 minute walk from train station and less than 15 minute walk to main square.

Aga Families - 07/07/2019 AccorHotels certified review

The best

Our hotel has responded to the review
Our hotel has responded to the review

Szanowna Pani Agnieszko, Bardzo dziękujemy za wspaniałą recenzję naszego hotelu! Cieszymy się, że jest Pani zadowolona ze swojego pobytu i mamy nadzieję wkrótce zobaczyć się z Panią ponownie! Pozdrawiamy, Grzegorz Kaczor Kierownik Recepcji i Rezerwacji

Valentyna Families - 06/07/2019 AccorHotels certified review
« Mrs »

The stay was great, as usual. I stayed at the hotel before and this time was as pleasant as my previous stays.

Our hotel has responded to the review
Our hotel has responded to the review

Dear VALENTYNA K., We very much appreciate your comments regarding your stay at the ibis Krakow Stare Miasto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grzegorz Kaczor Kierownik Recepcji i Rezerwacji

L P. Couples - 03/07/2019 AccorHotels certified review
« Cheap and cheerful »

As we were on a budget we choose to stay at the Ibis when visiting Krakow, expecting cheap and cheerful - having stayed at other Ibis hotels - and that is exactly what we got. The location is good, beside a large shopping centre at the train station which was handy for supplies, and also within walking distance to the old town (approx. 10-15 mins). The hotel had it's own car park which was a big selling point for us as we had hired a car and were mindful of where we would be able to park it so it was great that the hotel had this facility and we did not have to worry too much about the car.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LEONIE D., We very much appreciate your comments regarding your stay at the ibis Krakow Stare Miasto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grzegorz Kaczor Front Office and Reservation Manager

David S. Families - 30/06/2019 AccorHotels certified review
« basic rooms and breakfast but clean »

the hotel room was basic. very thin and uncomfortable mattress and poor shower pressure. toilet too near to the shower screen. not enough towels that were thin and no hand towels. breakfast was poor value for money. defrosted bread cheap cereals and poor tasting coffee and weak orange juice from a machine

Thomas D. Solo - 30/06/2019 AccorHotels certified review
« Very satisfied »

I was only in Krakow for a night, but the room was fantastic, the location was great, and convenient (since I arrived by bus and left by train) and the receptionist working that night was extremely helpful and really deserves all the praise I can give her. I did not catch her name, but whoever was working the front desk on Saturday the 22nd in the evening was one of the best receptionists I’ve had. I know that sounds odd, but had never been to the city and she went out of her way to make sure that I had everything I needed and I really appreciated it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear THOMAS D., We very much appreciate your comments regarding your stay at the ibis Krakow Stare Miasto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grzegorz Kaczor Front Office and Reservation Manager

Gary Couples - 27/06/2019 AccorHotels certified review
« Clean,centrally located and excellent place to stay. »

Comfortable and clean hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Grzegorz Kaczor Front Office and Reservation Manager

A. Business - 27/06/2019 AccorHotels certified review
« Worst price quality ratio »

A bad one because for a price of 100 eur / niight, you get such poor conditions and breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to tell us about your experience at the ibis Krakow Stare Miasto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Grzegorz Kaczor Front Office and Reservation Manager

Joan J. Couples - 27/06/2019 AccorHotels certified review
« Early checkin and room available, very good »

very satisfied with room and lack of noise even though near busy road. Reception staff very helpful. A TV channel in English would have been welcome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOAN J., We very much appreciate your comments regarding your stay at the ibis Krakow Stare Miasto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grzegorz Kaczor Front Office and Reservation Manager

Sandra P. Couples - 26/06/2019 AccorHotels certified review
« Excellent and would highly recommend »

Excellent service very clean extreamly helpful would highly recommend. Food was excellent with a huge choice at breakfast. Very comfortable and great shower good price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sandra, We very much appreciate your comments regarding your stay at the ibis Krakow Stare Miasto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grzegorz Kaczor Front Office and Reservation Manager

Anonymous Solo - 24/06/2019 AccorHotels certified review
« Very good hotel:) »

I'm very pleased with the standard of the hotel. The room was very, very clean !!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear DEREK O., We very much appreciate your comments regarding your stay at the ibis Krakow Stare Miasto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grzegorz Kaczor Front Office and Reservation Manager

Mark Couples - 24/06/2019 AccorHotels certified review
« Comfortable Hotel with nice rooms »

PRO: Comfortable room, with comfortable bed. Very good housekeeping. CON: No tea / coffee making equipment in the room. Expensive breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for sharing your feedback to us. We are very sorry to hear that the breakfast did not meet your expectations. We try to serve huge variety of food so all guest can choose what they like the most. Please be sure that we will learn from your concerns as we aim to improve our services in order to make all our guests happy. We hope you will give us the opportunity to better serve you in near future. Best Regards, Grzegorz Kaczor Front Office and Reservation Manager

Family - 22/06/2019 TripAdvisor review
« Perfect location »

The location is really good. Near the main train station, a huge shopping mall and within walking distance to the old town. Front desk staff are very friendly and helpful. Breakfast spread was pretty limited. We had dinner at the restaurant, service was good and food was delicious. Room is clean and typical Ibis standard. Wish we could have a kettle and coffee and tea making facilities in the room. Unfortunately the shower was not working well, water was very slow.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cl C, Thank you for your review and I am sorry for late reply. Please accept my apologies for this situation. General Manager as well as Technical department have been informed about your feedback. Once again, I am sorry for this inconvenience. Best regards, Wojtek Kogut Guest Experience Manage Kraków

Anne A. Couples - 21/06/2019 AccorHotels certified review
« Pleasant »

Enjoyable,good location, clean room,good choice of breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anne, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Grzegorz Kaczor Front Office and Reservation Manager

Anonymous Couples - 20/06/2019 AccorHotels certified review

Excellent location for our stay. No complaints whatsoever.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Grzegorz Kaczor Front Office and Reservation Manager

Anonymous Couples - 19/06/2019 AccorHotels certified review
« Good location »

Very accessible...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Antoniette G., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Grzegorz Kaczor Front Office and Reservation Manager

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