Hotel - ibis Krakow Stare Miasto
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Krakow Stare Miasto Hotel

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4.0/5 1,138 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Outdoor car park, underground garage PLN 45 per day (Paying)
    • Outdoor car park, underground garage PLN 45 per day (Paying)
  • Reduced mobility rooms
  • Pets allowed 20  PLN
  • Air Conditioning
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 4 meeting room(s)
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Hotel location

Your meetings and events

ibis Krakow Stare Miasto Meeting Room 4 photos
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BARBAKAN 43 m2 3.3 m 30 18 0 0 0
SALA KONFERENCYJNA 57 m2 3.3 m 50 30 42 42 0
SUKIENNICE 57 m2 3.3 m 40 24 0 0 0
WAWEL 35 m2 3.3 m 24 16 0 0 0
    • WiFi access
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 135 rooms
  • 5 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • WiFi in your room
    • Baby bed
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

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4.4/5 AccorHotels Rating Based on 3,008 reviews

Our guest reviews for ibis Krakow Stare Miasto

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 1,138 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Terry L. P. Couples - 16/06/2018
« Very enjoyable short break »

Room was very quiet and beds comfortable. Very good shower but would have preferred a different hair dryer. Good having free internet access downstairs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Terry La P., Glad you had a good time at ibis Krakow Stare Miasto in Poland. Hope to see you again! Kind regards, Stanislav Sugar General Manager

AccorHotels certified review
Anonymous Families - 16/06/2018

Great experience, rooms as expected immaculate, comfy beds. We were very happy with reception staff, they were always polite and happy to help . I need to mention Joanna Kowalska who went above and beyond to make sure our stay was great, she offered 5* service throughout our stay. Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Giancarlo, Thank you for your wonderful feedback. We are delighted that you enjoyed your stay, and hope to welcome you back in the near future. Kind regards, Sincerely, Stanislav Sugar General Manager

AccorHotels certified review
Steve N. Couples - 12/06/2018
« Friendly helpful service, clean room and excellent food. »

As above

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen, Thank you for posting your thoughts on here. We really value your feedback. I look forward to welcoming you back at ibis Krakow Old Town. Kind regards, Stanislav Sugar General Manager

TripAdvisor review
Couples - 12/06/2018
« Too hot »

We had a very nice welcome and a pleasant meal on the evening we arrived. However in the room, the air conditioning was not working. We spoke to reception in the morning and they said it was a hotel wide problem and it was being fixed. Unfortunately it was no better the second night, and we did not sleep well. The hotel is in a nice location, just 15 minutes walk to the old town and very close to the railway station. We ate breakfast one morning, but the selection offered was not great, so we ate elsewhere the next morning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kiwitraveller49, Thank you for taking your time to write a review. I am sorry to hear your experience did not meet your expectations for what I would like to express my most sincerest apologies. We hope you will give us opportunity to better serve in the future. Kind regards, Stanislav Sugar

TripAdvisor review
Couples - 11/06/2018
« Short break Krakow »

The hotel is well situated with large shopping Mall just up the road with plenty of cafes and restaurants. About 15-20mins walk to the old town. Plenty to look at on route. Transport system very good and best to get a day ticket.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alisonlaposta, Thank you very much for your nice review. It makes us happy you really enjoyed your stay with us. Look forward to seeing you again in the future. Best regards, Wojtek Kogut Guest Experience Manager Krakow

AccorHotels certified review
Sabrina Couples - 08/06/2018
« Accor hotel forever »

With Accor Hotel you can be sure your holiday will be a good holiday

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sabrina, Thank you for your "superb" review! We hope to see you again upon your future trip to Poland. Kind regards, Stanislav Sugar General Manager

AccorHotels certified review
Ignatius P. Families - 08/06/2018
« Very Satisfied »

My personal preference is for a thicker pillow. Other than tis minor issue I was very satisfied with my stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ignatius, Glad you had a good time at ibis Krakow Stare Miasto in Poland. Hope to see you again! Kind regards, Stanislav Sugar General Manager

AccorHotels certified review
David Friends - 07/06/2018
« great stay with very pleasant and helpful staff »

the staff made the stay. They were always willing to help with any problems we had. thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, Thank you for taking the time to write a review. I am pleased that you enjoyed your stay at ibis Krakow Stare Miasto in Poland and I look forward to seeing you again in the near future. Kind regards, Stanislav Sugar General Manager

TripAdvisor review
Couples - 06/06/2018
« Good stay »

Excellent location convenient to rail (for airport connection) and bus stations and a short walk from the Old Town. Clean and comfotable in good-sized room. We enjoyed the variety of food at breakfast, the welcome drinks at the bar and our meals in the restaurant where we very much enjoyed being served by Agata.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 17leslied, Thank you very much for your kind review and appreciation of our hard work. Agata sends her warmest regards! All the best from sunny Kraków! Wojtek Kogut Guest Experience Manager Kraków

AccorHotels certified review
Krzysztof Families - 04/06/2018

Super

Our hotel has responded to the review
Our hotel has responded to the review

Szanowny Panie Krzysztofie, Bardzo uprzejmie dziekujemy za dobra opinie o naszym hotelu. Mamy nadzieje ze odwiedzi nas Pan ponownie. Do zobaczenia, Stanislav Sugar - Dyrektor Hotelu

AccorHotels certified review
Dr. O. Business - 03/06/2018
« Cozy hotel in a convenient location »

Easy to access, diligent and friendly staff, good kitchen. What else one needs in beautiful Krakow? :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dr. O., Many thanks for taking the time to share your feedback with us. I am delighted to see you enjoyed your stay. We look forward to welcoming you back again soon. Kind regards, Stanislav Sugar General Manager

AccorHotels certified review
Alan W. Solo - 01/06/2018
« Very good, but with exception. »

I enjoyed my stay and had no complaints other than that the wifi was down for two (2) of the days that I was there. The room, staff an food were all excellent. Wifi is such a basic function for a hotel to provide these days, and if it had one (1) day could have been excused. It caused me a lot of inconvenience, so I was disappointed with that.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan, thank you for your review and for your stay. I am really glad you enjoyed your stay. Regarding the wifi: Please accept my most sincerest apologies. I fully understand what you stated. We were really working on it to fix the issue but as it happened during the weekend it was very difficult with the service. Once again, thank you and we hope to see you again in the future. Kind regards, Stanislav Sugar - General Manager

AccorHotels certified review
Owais T. Business - 31/05/2018
« Good to stay. »

I am pleased to say that I have a good experience in staying In this hotel. I would prefer in future to stay when I have a next tour to Krakow Poland.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Owais, Thank you for your review. We are happy to hear that you enjoyed your stay at ibis Krakow Stare Miasto in Poland. I look forward to your next visit. Kind regards, Stanislav Sugar General Manager

AccorHotels certified review
Luca Couples - 30/05/2018
« Good enough....no more than this. »

Clean an quiet Room, but very small. No Minibar, No wifi, only two small towels. Key generator out of order at arrival.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luca, Thank you your review. I am sorry to hear your experience did not meet your expectations for what I would like to express my most sincerest apologies. We hope you will give us opportunity to better serve in the future. Kind regards, Stanislav Sugar General Manager

AccorHotels certified review
Dariusz C. Couples - 29/05/2018
« Very good! »

The hotel was at great location, close to the train station. The room was clean and tidy, the bathroom stocked up and clean. Friendly and polite lady at the reception. Good and fast wifi.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dariusz, Thank you for posting your thoughts on here. We really value your feedback. I look forward to welcoming you back at ibis Krakow Old Town. Kind regards, Stanislav Sugar General Manager

TripAdvisor review
Friends getaway - 24/05/2018
« Excellent location »

Very central location near to the main attractions of the Old Town and the main square, as well as being very close to the main Train and bus station The hotel was quiet despite the proximity to transport links. The room was clean and comfortable with an excellent shower.

AccorHotels certified review
T. H. Friends - 22/05/2018
« Everyone was friendly and very helpful. »

Excellent experience. Everyone was very helpful. Breakfast was very good and location was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear T., Glad you had a good time at ibis Krakow Stare Miasto in Poland. Hope to see you again! Kind regards, Stanislav Sugar General Manager

AccorHotels certified review
Anonymous Couples - 20/05/2018
« friendly wecomimg staff, great location »

Helpful staff, warm welcome. Ezcellent location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rosemary, Glad you had a good time at ibis Krakow Stare Miasto in Poland. Hope to see you again! Kind regards, Stanislav Sugar General Manager

AccorHotels certified review
Sten Couples - 20/05/2018
« Location and comfort »

Effectiv and comfort.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sten, Thank you for posting your thoughts on here. We really value your feedback. I look forward to welcoming you back at ibis Krakow Old Town. Kind regards, Stanislav Sugar General Manager

AccorHotels certified review
Gal Business - 17/05/2018
« Excellent »

Friendly, clean and tasty. Breakfast a bit too crowded.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gal, Thank you for your review. We are glad to hear you liked our hotel. Regarding the crowded breakfast: Please, accept my most sincerest apology. It might be that more guests came for the breakfast at once. Once again, thank you and we hope to see you again upon your future trip to Krakow. Kind regards, Stanislav Sugar General Manager

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