Hotel - Grand Mercure Ambassador Changwon (ex Pullman)
Grand Mercure Hotel Grand Mercure Hotel

Grand Mercure Ambassador Changwon (ex Pullman)

3.5/5 408 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Valet parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Air conditionningwith individual remote
    • Air Conditioning
  • GIMHAE INTL AIRPORT
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • Japanese
  • Reception open 24 hours a day
  • Late check-out
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi (Paying)
    • Massage
    • Sauna
  • Golf
    • Golf course 9 holes (Nearby)
    • Golf practice facilities (Paying)
    • Golf lessons (Paying)
  • Other sports activities
    • Bicycles rental
    • Bike rack facilities (Nearby)
    • Badminton (Nearby)
    • Basketball facilities (Nearby)
    • Bowling (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 3 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 6:30 - 2:00
    • Opening hours : Week-end 6:30 - 2:00

Business services

  • 3 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

DOOSAN11 km / 6 mi GENERAL MOTORS7 km / 4 mi HYOSUNG4 km / 2 mi SCHAEFFLER4 km / 2 mi
GENERAL ELECTRONIC6 km / 3 mi HANWHA TECHWIN5 km / 3 mi LG ELECTRONICS6 km / 3 mi VOLVO12 km / 7 mi

Exhibition and convention centre

CECO0 km / 0 mi

Your meetings and events

Meetings happen in flexible, fully equipped rooms that can be configured to seat up to accommodate up to 600 participants.For larger events, consider the Lotus Room (347-square metres) or the Grand Ballroom (900-square metres).Any questions? Ask the in-house Event Manager or, for tech questions, the IT Solutions Manager. Seminar packages are available, and Wi-Fi is free throughout the hotel.

Grand Mercure Ambassador Changwon (ex Pullman) Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
VILLAD ROOM 402 m2 4 m 180 0 0 130 130
FIRST HOUSE 711 m2 5 m 200 15 0 0 150
GRAND BALLROOM 893 m2 8 m 700 87 120 450 500
    • Flipchart
    • Videoconferencing
    • Soundproof areasfor greater confort
    • An extensive array of audio, video and projection equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Projection screen
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Hotel connected to conv. centre
    • Catering available
    • Certified Conference Hotel
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 321 rooms

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.3/5 AccorHotels Rating 560 reviews

Our guest reviews for
Grand Mercure Ambassador Changwon (ex Pullman)

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 408 reviews
Anonymous Business - 18/05/2019 AccorHotels certified review
« Good »

Just normal room but kind staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Toshiyuki S., We very much appreciate your comments regarding your stay at the Grand Mercure Ambassador Changwon (ex Pullman). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Michael Business - 29/04/2019 AccorHotels certified review
« Great stay for work »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael B., We very much appreciate your comments regarding your stay at the Grand Mercure Ambassador Changwon (ex Pullman). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Business - 21/04/2019 AccorHotels certified review
« Nice rooms, nice breakfast with classic music and very nice and service minded employees. »

Very nice modern rooms. Liked your breakfast with both Korean food as well as European food, something for all, also liked to listen to classic music during breakfast. Nice and service minded employees, liked the service with arranging taxis for pick up at airport as well as for departure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lina S., We very much appreciate your comments regarding your stay at the Grand Mercure Ambassador Changwon (ex Pullman). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Beak Families - 19/04/2019 AccorHotels certified review
« looks great, but room was too hot »

the place looks nice but the bed was terribly uncomfortable and the AC was broken so the room was very hot.

Patric Business - 15/04/2019 AccorHotels certified review

Excellent stay, with good rooms, good cleaning and a breakfast that suited me very well

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patric K., We very much appreciate your comments regarding your stay at the Grand Mercure Ambassador Changwon (ex Pullman). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Christopher F. Business - 15/04/2019 AccorHotels certified review
« Nice and cleam rooms- breakfast experience is not great »

The rooms were nice, clean and luxurious. However, the breakfast, which is relatively expensive, is not very impressive. The biggest issue is that of all tables available for breakfast, over half of them still had trash/food/dirty plates on them after the people had left when I arrived each morning into the breakfast area. There was only one person who was in charge of cleaning off the tables and resetting them, and it was obvious that it was not happening quick enough. Secondly, the food was very limited in terms of what was offered considering how expensive Breakfast is.

Anna Business - 15/04/2019 AccorHotels certified review
« Perfect »

Comfort, helpful staff, great breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anna R., We very much appreciate your comments regarding your stay at the Grand Mercure Ambassador Changwon (ex Pullman). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Business - 15/04/2019 AccorHotels certified review
« Darkness »

Rooms on Level 15 are very dark. Black interior and nearly no lights. Especially no proper light at the mirror (doing your make up or shaving nearly impossible) and at the closet. Bathroom area very small compared to the rest of the room. Knowing other rooms from previous stays this room was very unsatisfying. Positive: Cleaning of the room was good.

Business - 09/04/2019 TripAdvisor review
« Only Name Changed, with NO real improvement! »

With the recent name change (Pullman to Grand Mercure), I have been hoping for some positive changes with good improvement there. However, no improvement could be found. Same facility, same rooms, same staff, same poor breakfast, not to mention no access to executive lounge, or swimming pool, even to Platinum Members.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Grand Mercure Ambassador Changwon (ex Pullman). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Anonymous Business - 06/04/2019 AccorHotels certified review
« Grand and luxurious stay in a modern hotel »

The building was amazing and felt very spacious and open, clean and stylish. The staff ans service was friendly, timely and professional at all times

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sung So Ace L., We very much appreciate your comments regarding your stay at the Grand Mercure Ambassador Changwon (ex Pullman). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Business - 03/04/2019 AccorHotels certified review
« A pleasant stay »

The check in and check out process was easy and efficient. The room was comfortable and I have no complaints.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stanley Mark L., We very much appreciate your comments regarding your stay at the Grand Mercure Ambassador Changwon (ex Pullman). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Bv Business - 01/04/2019 AccorHotels certified review
« The air conditioner never works »

The actual hotel is nice. The room was small and had a strange layout; but it was always kept clean. My only complaint is the air conditioner. No matter what I did with the controls, the air would never turn on. This made it difficult to get comfortable at night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brandtly Troy V., Thank you for taking the time to tell us about your experience at the Grand Mercure Ambassador Changwon (ex Pullman). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Fiona Business - 31/03/2019 AccorHotels certified review
« Comfortable quiet lovely staff »

Great location lovely breakfast pillows a little too soft

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fiona M., We very much appreciate your comments regarding your stay at the Grand Mercure Ambassador Changwon (ex Pullman). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Håkan E. Business - 26/03/2019 AccorHotels certified review
« Good as usual »

Service is very good Quality impression of room: Must be cleaner and fresher

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hakan E., Thank you for taking the time to tell us about your experience at the Grand Mercure Ambassador Changwon (ex Pullman). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Steve S. Business - 21/03/2019 AccorHotels certified review
« Very nice hotel »

Very nice hotel, excelent gym, excelent people. Perfect for business trips, you get good rest and ability to excercise in pleasant surroundings.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steve S., We very much appreciate your comments regarding your stay at the Grand Mercure Ambassador Changwon (ex Pullman). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Business - 16/03/2019 AccorHotels certified review
« Very nice and relaxing enviroment »

All was fine. Appreciate free water at room. Breakfast would fit better to work schedule if it would start already from 6:00. Very good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wolfgang B., We very much appreciate your comments regarding your stay at the Grand Mercure Ambassador Changwon (ex Pullman). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Business - 07/03/2019 AccorHotels certified review
« Great appearance, deficiency in detail »

- paper cups for coffee at breakfast - lobby personel was not aware that tooth brushes are available at the room - operational manual for technical equipment in the room would be helpful to be available in english All not "a big thing", but ...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roland W., Thank you for taking the time to tell us about your experience at the Pullman Ambassador Changwon (soon Grand Mercure). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Grant Business - 21/02/2019 AccorHotels certified review
« Reasonable »

Good overall. Comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Grant S., Thank you for taking the time to tell us about your experience at the Pullman Ambassador Changwon (soon Grand Mercure). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

William V. Business - 15/02/2019 AccorHotels certified review
« Everything was very nice. I just should have booked a room with a desk to work from as there wasn't a comfortable work station in the room. »

As in the title it was great just needed a larger room. And wish there were more English television stations.

Our hotel has responded to the review
Our hotel has responded to the review

Dear William Clark V., Thank you for taking the time to tell us about your experience at the Pullman Ambassador Changwon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Anonymous Business - 10/02/2019 AccorHotels certified review

Overall experience was good, except for the breakfast which seems too expensive for the value it offers

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sergio A., Thank you for taking the time to tell us about your experience at the Pullman Ambassador Changwon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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