Hotel - Grand Mercure Ambassador Changwon (ex Pullman)
Grand Mercure Hotel Grand Mercure Hotel

Grand Mercure Ambassador Changwon (ex Pullman)

3.5/5 413 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Valet parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Air conditionningwith individual remote
    • Air Conditioning
  • GIMHAE INTL AIRPORT
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • Japanese
  • Reception open 24 hours a day
  • Late check-out
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi (Paying)
    • Massage
    • Sauna
  • Golf
    • Golf course 9 holes (Nearby)
    • Golf practice facilities (Paying)
    • Golf lessons (Paying)
  • Other sports activities
    • Bicycles rental
    • Bike rack facilities (Nearby)
    • Badminton (Nearby)
    • Basketball facilities (Nearby)
    • Bowling (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 3 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 6:30 - 2:00
    • Opening hours : Week-end 6:30 - 2:00

Business services

  • 3 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

DOOSAN11 km / 6 mi GENERAL MOTORS7 km / 4 mi HYOSUNG4 km / 2 mi SCHAEFFLER4 km / 2 mi
GENERAL ELECTRONIC6 km / 3 mi HANWHA TECHWIN5 km / 3 mi LG ELECTRONICS6 km / 3 mi VOLVO12 km / 7 mi

Exhibition and convention centre

CECO0 km / 0 mi

Your meetings and events

Meetings happen in flexible, fully equipped rooms that can be configured to seat up to accommodate up to 600 participants.For larger events, consider the Lotus Room (347-square metres) or the Grand Ballroom (900-square metres).Any questions? Ask the in-house Event Manager or, for tech questions, the IT Solutions Manager. Seminar packages are available, and Wi-Fi is free throughout the hotel.

Grand Mercure Ambassador Changwon (ex Pullman) Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
VILLAD ROOM 402 m2 4 m 180 0 0 130 130
FIRST HOUSE 711 m2 5 m 200 15 0 0 150
GRAND BALLROOM 893 m2 8 m 700 87 120 450 500
    • Flipchart
    • Videoconferencing
    • Soundproof areasfor greater confort
    • An extensive array of audio, video and projection equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Projection screen
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Hotel connected to conv. centre
    • Catering available
    • Certified Conference Hotel
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Executive Room treats you like a VIP. Located on the 12th or 14th floor, it includes breakfast & happy hour service, free sauna, complimentary Internet and 2-hour use of the meeting room.

  • 321 rooms
  • 237 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 10 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • Ice machine
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Wide working desk
    • Direct dial telephone
    • Telephone in bathroom
    • Pay per view channel(s)
    • DDI - Direct Dialing In
    • Automatic temperature control
    • Air conditionningwith individual remote
    • High speed transmission line
    • Nespresso experience offered
    • Minibar
    • Bidet
    • Shower
    • Bathtub
    • Separate toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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See all our restaurants and bars
4.3/5 AccorHotels Rating 597 reviews

Our guest reviews for
Grand Mercure Ambassador Changwon (ex Pullman)

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 413 reviews
Adam D. Business - 19/08/2019 AccorHotels review
« Excellent staff, clean room, every stay has been a great experience. »

This was my 4th time staying at the hotel. I speak no Korean so I really appreciate the helpful, English speaking staff. The rooms are beautiful with amazing views. The location is also convenient with restaurants and shopping next door.

Chris Business - 13/08/2019 AccorHotels review
« a good hotel with a couple of issues »

overall very good, quality of the hotel and staff were excellent, room was good, facilities very good, only two issues, your aircons inability to go below 22 degrees is unacceptable and the majority of the “hot” dishes at breakfast were cold or only slightly warm, this has food safety implications and needs to be resolved urgently.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chris W., Thank you for taking the time to tell us about your experience at the Grand Mercure Ambassador Changwon (ex Pullman). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Brian B. Business - 12/08/2019 AccorHotels review
« 1st trip to South Korea and had a wonderful stay »

Experience at the hotel was wonderful. The rooms/facility where really clean. Grand Mercure had everything you ever wanted in hotel and more. The only downside was the Air Conditioning. Lobby area was hot, as well as the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brain B., Thank you for taking the time to tell us about your experience at the Grand Mercure Ambassador Changwon (ex Pullman). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Rodney B. Business - 11/08/2019 AccorHotels review
« First stay »

Amazing facility and the service was top notch.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rodney B., We very much appreciate your comments regarding your stay at the Grand Mercure Ambassador Changwon (ex Pullman). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Bg Business - 10/08/2019 AccorHotels review
« The hotel was slightly below my expectations based upon the pictures that I saw online. »

My benchmark for hotels is usually a Marriott Courtyard. This hotel was similar to a business type of Fairfield Inn. It was a basic hotel with a basic room. The hotel felt old and worn, but good enough for me for the two nights I was there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brian G., Thank you for taking the time to tell us about your experience at the Grand Mercure Ambassador Changwon (ex Pullman). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Anonymous Business - 29/07/2019 AccorHotels review
« Good stay with good service »

The staff were friendly, courteous, and knowledgeable. My room was comfortable, but it took a while to learn how to use the air conditioning controller. One floor tile in the hallway next to closet is loose and would make a noise when stepping on it. Cleaning service in room was very good. Fitness center is clean, machines are getting older. Breakfast is enjoyable, but still too expensive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andy A., Thank you for taking the time to tell us about your experience at the Grand Mercure Ambassador Changwon (ex Pullman). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Anonymous Business - 22/07/2019 AccorHotels review
« good stay »

business trip over 10 days

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter R., Thank you for taking the time to tell us about your experience at the Grand Mercure Ambassador Changwon (ex Pullman). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Anonymous Business - 22/07/2019 AccorHotels review
« average »

very basic room, warmth was missing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thomas B., Thank you for taking the time to tell us about your experience at the Grand Mercure Ambassador Changwon (ex Pullman). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Mike K. Business - 22/07/2019 AccorHotels review
« Adequate »

Lighting in the rooms is minimal at best. The sink area lighting is especially dim and poorly placed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael K., Thank you for taking the time to tell us about your experience at the Grand Mercure Ambassador Changwon (ex Pullman). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Anonymous Business - 15/07/2019 AccorHotels review

overpriced for the performance

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter Erich B., Thank you for taking the time to tell us about your experience at the Grand Mercure Ambassador Changwon (ex Pullman). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Alwyn V. Business - 09/07/2019 AccorHotels review
« Great experience. »

Great hotel with excellent amenities. Enjoyed the happy hour dinner and the use of the fitness center and sauna.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alwyn V., We very much appreciate your comments regarding your stay at the Grand Mercure Ambassador Changwon (ex Pullman). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Business - 09/07/2019 AccorHotels review
« Manufacturing Engineer »

Everything is great as usual. The beds could be a bit more padded. Otherwise a wonderful stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Curtis Vernon C., We very much appreciate your comments regarding your stay at the Grand Mercure Ambassador Changwon (ex Pullman). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

K F. Business - 30/06/2019 AccorHotels review
« Okay »

Nice rooms that could have been improved with some hooks to hang clothes. Mainly disappointed with breakfast which was cold when it shouldn’t have been. Good choice though. Staff were welcoming. Evening buffet was very very expensive

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kevin f., Thank you for taking the time to tell us about your experience at the Grand Mercure Ambassador Changwon (ex Pullman). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Gabriel A. Business - 24/06/2019 AccorHotels review
« Awesome Hotel...!!! »

It was a very pleasant experience. Rooms are great, breakfast has many options, hotel location, etc. Great hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gabriel A., We very much appreciate your comments regarding your stay at the Grand Mercure Ambassador Changwon (ex Pullman). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Wayne O. Business - 16/06/2019 AccorHotels review
« Adequate »

Staff were friendly and supportive

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wayne Colin O., Thank you for taking the time to tell us about your experience at the Grand Mercure Ambassador Changwon (ex Pullman). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Thomas C. Business - 11/06/2019 AccorHotels review
« perfect hotel »

I would appreciate my stay/ points could go into my accor card. please confirm this is possible.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thomas C., We very much appreciate your comments regarding your stay at the Grand Mercure Ambassador Changwon (ex Pullman). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Business - 18/05/2019 AccorHotels review
« Good »

Just normal room but kind staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Toshiyuki S., We very much appreciate your comments regarding your stay at the Grand Mercure Ambassador Changwon (ex Pullman). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Michael Business - 29/04/2019 AccorHotels review
« Great stay for work »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael B., We very much appreciate your comments regarding your stay at the Grand Mercure Ambassador Changwon (ex Pullman). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Business - 21/04/2019 AccorHotels review
« Nice rooms, nice breakfast with classic music and very nice and service minded employees. »

Very nice modern rooms. Liked your breakfast with both Korean food as well as European food, something for all, also liked to listen to classic music during breakfast. Nice and service minded employees, liked the service with arranging taxis for pick up at airport as well as for departure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lina S., We very much appreciate your comments regarding your stay at the Grand Mercure Ambassador Changwon (ex Pullman). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Beak Families - 19/04/2019 AccorHotels review
« looks great, but room was too hot »

the place looks nice but the bed was terribly uncomfortable and the AC was broken so the room was very hot.

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