Hotel - Aparthotel Adagio Vienna City
Adagio Hotel Adagio Hotel

Aparthotel Adagio Vienna City

4.0/5 1,014 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Accessibility for people with reduced mobility
    • Apartments for persons with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK-IN (Paying)
    • LATE CHECK-OUT (Paying)
  • Laundry
    • Laundromat (Paying)
    • Shoe shine machine

Leisure and activities

  • Fitness centre
  • Sauna

Catering

  • Breakfast
  • Self-service catering
    • Snack & beverage machine (Paying)
    • Drink vending machine

Business services

  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Your meetings and events

Aparthotel Adagio Vienna City Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BEETHOVEN 30 m2 2 m 20 10 12 14 0
STRAUSS 45 m2 2 m 30 18 25 24 0
MOZART 50 m2 3 m 45 25 30 35 0
    • Flipchart
    • WIFI access
    • Overhead projector
    • Airconditioned meeting room
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our apartments

  • 124 apartments
  • 100% non-smoking hotel
  • 4 apartments for people with reduced mobility
  • 17 family apartments
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Telephone
    • Radio in room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Iron in room
    • RJ 45 outlet
    • Microwave in room
    • Drink vending machine
    • Coffee/tea making facilities
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our apartments fittings
4.3/5 AccorHotels Rating 1,447 reviews

Our guest reviews for
Aparthotel Adagio Vienna City

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,014 reviews
Business - 21/07/2019 TripAdvisor review
« Perfect »

Excellent location close to Wien Mitte by foot, Nice staff very helpful , clean large and comfortable room . I forgot an item in my room and they picked it up and I could leave Vienna without any trouble.

K Solo - 22/06/2019 AccorHotels review
« Great hotel in an ideal location and friendly staff »

A free upgrade is always nice :) Room was clean and spacious. Staff were friendly. Vending machines were helpful

Friends getaway - 19/06/2019 TripAdvisor review
« Average stay »

Location - great. Staff quality - the one in weekend is hopeless, the rest are ok. Do not book the tiny and catastrophic standard room and go for the premium version. Biggest issue : Cleaning service is only available once a week else you pay €29 per cleaning (though you can change towels any time by bringing them to the front desk).

Our hotel has responded to the review
Our hotel has responded to the review

Greetings from Vienna and thank you for your feedback and for pointing out our different room categories. I would kindly like to add, that all the information about the room categories and the extra services are written on our homepage as well as on all booking platforms. As an Aparthotel we are offering Studios and Apartments with kitchen facilities, specialized for longterm stays. This concept is well known for not including a daily cleaning service. But we are offering our guests different options / stages of cleaning like the total room service or just trash& towel service. Also we can offer bed linens for free, if they want to change it by themselves. Otherwise also the rooms are equipped with vacuum cleaners or irons and ironing boards. Kind regards, Leila Sarkinovic - Assistant Manager

Zeljko Solo - 08/06/2019 AccorHotels review
« Review »

The location was great and personell on the front desk was very friendly and helpful. At the other hand, the room where I stayed is tired. Need some refreshment. The bed and mattress are old and overused. Some of the floor tails in the bathroom are moving and making cracking noise when you step on it. Grouting is worn out. Curtain on the window has two holes. Overall impression is that place need revite.

Couples - 03/06/2019 TripAdvisor review
« A great experience »

From check in to check out this hotel exceeded our expectations. The staff and the studio were both amazing and the location close to everything with transit nearby. I highly recommend that anyone visiting Vienna consider this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear lovely guest, thank you so much for such a great feedback and compliment. We are glad to hear that you had a great experience here in our lovely hotel located near the city center of Vienna. It is really nice to hear that we exceeded your expectations, thank you also from the whole team for recommending us further. We surely will be happy to see you again. Best Regards, Sonja Zhang

Patricia Z. Business - 11/05/2019 AccorHotels review

It was such a pleasant stay for me. All the staff from the front desk were super nice. I love the rooms, and also the gym and sauna. It really was a home for me during my almost two months stay. Thank you for everything!

C. D. Families - 08/05/2019 AccorHotels review

Second stay at hotel. Staff excellent and a great location. Would highly recommend

Business - 16/04/2019 TripAdvisor review
« City Center Vienna »

This was the 5th time I have stayed at this Aparthotel and it was great , as always. Very simple, affordable, and convenient. Short walk from the airport CAT station. Staff are excellent. It is my first choice when I am in Vienna!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, thank you for choosing the Adagio Vienna City. We are relay grateful and thankful for your wonderful feedback and comments. We hope we will always be your first choice and thank you once again for your feedback.

Business - 25/03/2019 TripAdvisor review
« conference visit to vienna »

great cooking facilities, comfortable bed and spacious room. lots of shops nearby to stock up on self catering food . good location , lovely helpful staff . would be perfect for family holiday , close to centre and conference venue

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jackieclarke, Thank you very much for your great feedback. We hope you will consider our Aparthotel as your hotel of choice in the future, should your travels bring you back to Vienna! Best regards, Asal AYAZ - FO

Anonymous Business - 04/03/2019 AccorHotels review
« Very nice peoples (employees) that take care of guests. »

Employees very devoted and ready to help.

Christelle Couples - 25/02/2019 AccorHotels review
« Great stay, I'll definitely book again here if I come back to Vienna »

Great personal. The room is really good: clean, comfortable with a homey feeling.

Sheng Couples - 14/01/2019 AccorHotels review
« Sheng »

I had two experiences. Firstly I dealt with Leila who assisted me in booking concert tickets. She was extremely helpful throughout the process. Second experience was the one night stay itself and it was enjoyable and efficient.

Anna Couples - 24/12/2018 AccorHotels review
« Good service »

It's a best hotel in Budapest

Mick J. Families - 20/12/2018 AccorHotels review
« Mr Mick J. »

The Hotel is in a great location. The staff were very friendly and the Hotel was clean and well maintained. It was great to have a kitchen area to cook some snacks. I thought the price was very reasonable for what we had. A very nice stay. Would definitely use Adagio again.

Mark E. Couples - 15/12/2018 AccorHotels review
« Excellent location and good value »

The reception lady was great and nothing was too much trouble

Katrine Friends - 24/11/2018 AccorHotels review
« Ok »

Ok, good staff, nice room. Really hard bed and pillow, we could not have stayed there another night. Our backs started to hurt.

Extremely D. G. Business - 23/11/2018 AccorHotels review
« Dismally poor or no service by front desk and housekeeping »

In brief, I did not receive one cleaning service despite having stayed 9+ days. Even requests to the front desk for toilet paper on three separate occasions were completely ignored - I had to buy my own while staying at a '4-star hotel'. Interesting isn't it? Furthermore, I was initially told at check-in that the attic room I was initially given because the hotel was fully booked would be changed to a room with a full window which I had requested as I am severely claustrophobic. For each of the next four days of my stay, I queried about the room-change but was always turned away with the reason that the hotel was 'fully booked' and no rooms were available. After the fourth day, I gave up trying especially after an elderly gentleman at the front desk (with a Turkish name) proceeded to inform me by repeating several times (in an embarrassingly loud voice) that I must pack all of my bags and bring them down to the reception between 8 to 9 am of any morning to change my room as my existing room needed to be cleaned first before I could be given another room. Indeed, this is not the first time I have stayed at a hotel and neither is it the first time I have requested a change of rooms, but this was the very first time I was told to pack up my bags like an evicted person to change my rooms, the first time I was made to feel like a neophyte who hasn't a clue how hotels work and the first time I was embarrassed in front of the whole lobby full of other guests. Nevertheless, the reason for the hotel's ability to change my rooms became clear to me on my penultimate day when the front desk person explained that because I had received a 'free' upgrade worth €10 per night, I could not be upgraded further. I ask you, would it not have been better to inform me at the time of check-in that an additional €10/night was required for me to have a room where I was comfortable for my long stay? After all, what's an additional €10/night when I have already paid around €800+. On the contrary, to use the excuse of a 'free' upgrade to deny me even basic services like toilet paper, fresh towels and the promised cleaning is confounding and not befitting the reputation of Accor, Adagio or its claim to '4-Star' hotel rating. What do you think? I think the TripAdvisor and booking.com communities should know what they are getting into and judge for themselves.

Ana K. Couples - 19/11/2018 AccorHotels review
« Short but sweet 3 day holiday »

We had a very pleasant stay, good facilities, helpful and friendly staff

Anonymous Couples - 14/11/2018 AccorHotels review
« Vienna's hidden gem at the rim of the city limits,---Adagio has it all. »

A warm greeting from the moment we checked in at 2200, to departing at 0400 a few days later. The reception desk staff truly cared about our well being & comfort. The bkft crew certainly put a spark of sunshine in each g'morgen greeting. Bkft selection was delightful,--a european flare while providing a hearty meal to start the day. The rooms were clean & tastefully decorated/functional. And the hotel location was indeed the best by far; a few steps in any direction provided ultimate use of time to discover this beautiful city. We will recommend Adagio to all our friends. And indeed return again in our future travels. Aloha from Honolulu. A.'s

Couples - 18/10/2018 TripAdvisor review
« Great location with excellent staff »

The Aparthotel was in a very convenient location. The staff were very friendly and knowledgeable and nothing was too much trouble. The room was well appointed and comfortable. Access to the laundry was welcome after a few weeks of travelling.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hendohaven! Thank you very much for sharing such a nice review about your recent visit at the Adagio Vienna City Hotel. We are truly delighted you enjoyed your stay with us and looking forward to welcome you back again soon! Kind regards, Leila Sarkinovic - Assistant Manager

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