Pullman Paris Eiffel Tower 4 stars

Customer review rating (ALL Rating) 4.1/5 2,773 reviews

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Description

Hotel extras

  • A stone's throw from the Eiffel Tower and cruises on the Seine

  • Bedrooms and suites with a view of the Eiffel Tower

  • Family Rooms and family brunch every Sunday

  • Inventive menu based on fresh produce at Frame

Our accommodation(s)

Hotel location

Pullman Paris Eiffel Tower

18 avenue de Suffren, Entrée au 22 rue Jean Rey
75015 PARIS
France

GPS:48.855976, 2.293221

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

FRAME RESTAURANT AND BAR

Chic and relaxed gourmet restaurant near the Eiffel Tower with a DJ on Fri and Sat nights. Inventive menu using fresh, local products. Enjoy the Sunday family brunch with hearty, and healthy buffet.

Book

Your meetings and events

Room descriptions and layouts

25 

meeting rooms

From 1 to 400 

attendees

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  2,773 reviews

TripAdvisor Rating  4.0/5  3,964 reviews

Certificate of excellence 2023

Location, Location, Location!

TripAdvisor rating 5.0/5

traveler508 TripAdvisor review

We just returned from a wonderful stay at the Pullman. I had booked this room last fall and we were not disappointed. Take advantage and book a balcony room, the view was amazing!! Lovely room with fridge, coffee set up. Clean and comfy bed. We were there for our anniversary and received a lovely welcome from the staff! Thank you! Great Breakfast options. Cabs available, near the Metro and RER Ending our day with a view of the Eiffel Tower sparkling is a top memory from our trip! Merci!

Great location. Great room. Great service.

Customer review rating 3.5/5

A L. Couples - Confirmed reviews ALL

Everything was great except the bed and pillows were extremely uncomfortable. They were so hard. It was like sleeping on the floor.

Dear Madam, Thank you for sharing your feedback with us. We are delighted to hear that you had a great stay with us and enjoyed the location, room, and service. We apologize for the discomfort you experienced with the bed and pillows. Your comment will be shared with our team for improvement. We hope to welcome you back for a better sleep experience. Séverine - Guest Experience Manager

Best hotel experience

Customer review rating 5.0/5

Alexis R. Couples - Confirmed reviews ALL

From our reception by the hotel door men to our last breakfast and check out it was the best experience we have ever had.

Dear Sir, We are absolutely thrilled to hear that your recent stay at Pullman Paris Tour Eiffel was the best experience you have ever had. From the moment you arrived to your final breakfast, our team was delighted to provide top-notch service. Thank you for your kind words, and we hope to welcome you back soon! Séverine - Guest Experience Manager

Excellent location

Customer review rating 5.0/5

Julie B. Families - Confirmed reviews ALL

Friendly staff in an excellent location

Dear Madam, Thank you for your kind words! We are thrilled to hear that you enjoyed our friendly staff and excellent location. Séverine - Guest Experience Manager

Unpleasant check-in journey

Customer review rating 2.0/5

Al Couples - Confirmed reviews ALL

Was rather disappointed with the hospitality check-in service especially that I booked for Penthouse. I was given a late check in at 5pm with no one called me even though I was informed to standby for call from reception if the room was ready. When i finally check-in at the counter at 5pm, the lady was rather defensive and mentioned that the room was ready and without any apologies at all. I was like how can this lady talked to me as if it was my fault to complaint. Come on, I spent high amount for hotel penthouse, not to expect such an unpleasant experience with the hotel staff.

Dear Si, We are sorry to hear about your disappointing check-in experience. We apologize for any inconvenience caused and assure you that this is not reflective of the high standards we aim to provide at Pullman Paris Tour Eiffel. We appreciate your feedback and have ddressed the issues you raised with our team to ensure such situations are handled more effectively in the future. Your satisfaction is important to us, and we strive to make every guest's stay a pleasant one. Thank you for bringing this to our attention. Shall you wish to come back, do not hesitate to contact us on h7… We hope to have the opportunity to welcome you back and provide you with a much-improved experience. Séverine - Guest Experience Manager

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Other web-users rate our hotel

  • 3,125 reviews 9.5/10 Location
  • 4,065 reviews 7.5/10 Room
  • 4,258 reviews 8.1/10 Service
  • 27 reviews 7.6/10 WiFi
  • 1,163 reviews 8.9/10 Breakfast
  • 1,062 reviews 6/10 Cleanliness
  • 911 reviews 8.3/10 Food
  • 789 reviews 3.9/10 Value

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