Hotel - Pullman Lijiang Resort & Spa
Pullman Hotel Pullman Hotel

Pullman Lijiang Resort & Spa Hotel

4.5/5 338 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Air conditionning with individual remote
  • LIJIANG AIRPORT
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Other sports activities
    • Bicycles rental
    • Bike rack facilities
    • Billiards/Snooker (Nearby)
    • Boules/petanque (Nearby)
    • Darts (Nearby)
    • Football (Nearby)
    • Horse riding (Nearby)
    • Jogging track
    • Karting facilities (Nearby)
    • Table tennis (Nearby)
    • Volley ball facilities (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 7 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Your meetings and events

With six flexible, easily configured meeting areas and the 333-square metre ballroom, business gatherings can have all the space they require.Or maybe you'd be interested in hosting your event outdoors, in 900 square metres of space with lake and mountain views.Our in-house experts - that is, the dedicated Event Manager and IT Solutions Manager - step up to provide advice and assistance from start to finish.

Pullman Lijiang Resort & Spa Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
SI FANG 45 m2 5 m 24 15 12 18 10
YU LONG 60 m2 2 m 0 0 20 0 0
LA SHI 90 m2 5 m 90 40 25 72 80
BI HAI 91 m2 5 m 88 42 25 50 60
JIN SHA 91 m2 5 m 88 42 25 50 60
LU GU 91 m2 5 m 88 42 25 50 60
GRAND BALLROOM 333 m2 8 m 200 80 200 135 180
    • Flipchart
    • Videoconferencing
    • Soundproof areas for greater confort
    • An extensive array of audio, video and projection equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Airconditioned meeting room
    • High speed transmission line
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Catering available
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Naxi style villas have 1, 2 or 3 bedrooms, plus underfloor heating, mountain views and Nespresso machines. Some also feature outdoor heated soak tub. Hotel rooms feature balconies (2F), and all room types feature Pullman Beds and connectivity panels.

  • 130 rooms
  • 12 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 79 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with VCR
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Cordless telephone
    • Wide working desk
    • Telephone in bathroom
    • Pay per view channel(s)
    • Automatic temperature control
    • Air conditionning with individual remote
    • Telephone
    • Direct dial telephone
    • Baby bed
    • Phone with 2 handsets in room
    • High speed transmission line
    • Iron in room
    • RJ 45 outlet
    • Microwave in room
    • Nespresso experience offered
    • Minibar
    • Shower
    • Bathtub
    • Separate toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.5/5 AccorHotels Rating 782 reviews

Our guest reviews for
Pullman Lijiang Resort & Spa

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 338 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Paul E. Solo - 19/08/2019 AccorHotels review
« Gorgeous setting and villa; super helpful staff »

I was delayed in arriving due to a canceled flight, but the staff were very accommodating and helpful. The villa was so nice and quiet and clean - it truly exceeded what I had hoped for. Things were a bit hectic on the first day I arrived with the room not being ready when I was there, but I was several hours before check-in and they got me checked in to the room in less than an hour. The hotel was very conveniently located to all the tourist type attractions that I wanted to see, and even walking distance to one! All of the staff in the various departments were so genuinely kind and did their utmost to ensure I had a great stay. I would really love to visit here again one day if possible.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Paul William E., We very much appreciate your comments regarding your stay at the Pullman Lijiang Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Thomas S. Couples - 24/05/2019 AccorHotels review
« Quiet and Peaceful »

We thoroughly enjoyed our stay. The hotel was clean and comfortable. The staff was friendly and helpful. Special commendations to the restaurant. The food was great!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We very much appreciate your comments regarding your stay at the Pullman Lijiang Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Daniel Friends - 03/05/2019 AccorHotels review
« It’s ok,I booked this room on Accor Hotels App,but I did’t get the stay and night on my account! »

The room was ok, but not very clean. Service was good except the SPA reception staff,rude and not professional. I booked the room on the App of AccorHotels, I don’t know why they didn’t give me the stay and night on my account! Weird!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L. Thank you for taking the time to tell us about your experience at the Pullman Lijiang Resort & Spa. We are so sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Furthermore, your stay has been claimed into your account, we are so sorry to make you have the concern about this. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

T. B. L. Couples - 02/05/2019 AccorHotels review
« Satisfied »

Gesture for dessert was very impressive . Wifi connection need to improve. Lighting for toilet and wash basin area too dim, perhaps intensity knop install for individual control.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.T., Thank you so much for completing an Online Survey subsequent to your recent stay at Pullman Lijiang Resort & Spa. At Pullman, we strive to provide a superior experience for every guest and thank you for your feedback which is essential to our continuous cycle of learning and improvement. We looking forward the opportunity to welcome you back to Pullman Lijiang Resort & Spa. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Spring YANG杨爽 GENERAL MANAGER 总经理 PULLMAN LIJIANG RESORT & SPA 丽江铂尔曼度假酒店

Mrs S. Families - 24/04/2019 AccorHotels review
« The scene and environment is overwhelming but service could be improved. »

Staff was friendly but they were very slow. We asked for shaving kit and ice but we have to call twice to check if the shaving kit and ice is coming. We have waited for almost 20 mins.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. A., Thank you for taking the time to provide feedback via our online survey subsequent to your recent stay at the Pullman Lijiang Resort & Spa. The management team has been alerted through your feedback and comments regarding our service delay. Rest assured that further training and actions are ongoing to enhance the communication between Service Call Centre agent and Housekeeping attendant. Thank you again for providing us with the full details, your feedback has been of great value to us because we have been able to learn from it and make immediate and tangible changes and improvements to enhance the experience for all of our guests at Pullman Lijiang Resort & Spa. Thank you for staying at the Pullman Lijiang Resort & Spa, with your feedback, we look forward to continuously improving. Sincerely,

Sutayut Families - 19/04/2019 AccorHotels review
« Enjoyable stay »

Our family enjoyed our stay at Pullman. The hotel is located outside Lijiang, covering a large and beautiful area, with views of the Jade Dragon snow mountain (whenever it is not covered by clouds). The accommodation is spacious and clean. Good breakfast spread. The only suggestion for improvement is that some hotel staff do not speak English.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. O., Thank you for taking the time to provide feedback via our online survey subsequent to your recent stay at the Pullman Lijiang Resort & Spa. Your positive feedback is very motivating and encouraging for all of us to provide the quality of service consistently. Thank you for bring our attention regarding the staff English skills, we are doing the English training by followed schedule, I have passed your feedback to our Training Manager to strengthen the courses and improve our staff communication skills to enhance the quality of service delivered. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ashish J. Friends - 20/03/2019 AccorHotels review
« Good »

Hardware like tables..chairs..bathrooms upkeep need an immediate change

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ashish j., Thank you for taking the time to tell us about your experience at the Pullman Lijiang Resort & Spa. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

W. L. Families - 14/02/2019 AccorHotels review
« Experience in Pullman Lijiang »

The upgrade of house is great, I like this hotel, it’s appreciated! I will recommend this hotel to all my friends to Lijiang!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., Thank you so much for completing an Online Survey subsequent to your recent stay at Pullman Lijiang Resort & Spa. At Pullman, we strive to provide a superior experience for every guest and thank you for your feedback which is essential to our continuous cycle of learning and improvement. We looking forward the opportunity to welcome you back to Pullman Lijiang Resort & Spa. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Y. H. Families - 08/02/2019 AccorHotels review
« Wonderful experience, to a legendary degree »

The villa room I booked was suitable for a family of three. The entire hospitality team was very helpful, detail-oriented and charming. Food was nice, cocktails and refreshments were beyond my expectation (even better than Beijing standards). Highly recommended!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Y., We very much appreciate your comments regarding your stay at the Pullman Lijiang Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tina WANG Guest Experience Manager

Robin Y. Couples - 07/01/2019 AccorHotels review
« great hotel great gateway »

Platinum member, booked one bedroom villa, get a two bedrooms with great Mountain View! Not mention the food and drinks are fabulous. Friendly staff always get what i want Super recommend

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Y., Thank you for taking the time to provide feedback via our online survey subsequent to your recent stay at the Pullman Lijiang Resort & Spa. As an upscale brand of Accor, We value and pay great attention to each of our LeClub member, especially like you, our Platinum card holder. Thank you for your positive feedback which is very motivating and encouraging for all of us to provide the quality of service consistently. We shall share your comments with the resort team. we strive to provide a comprehensive service and superior experience for every guest. As an Accor LeClub platinum member we are especially delighted that you have chosen to visit Lijiang and our resort, we look forward to welcoming you in near future. Sincerely, Tina WANG Guest Experience Manager Pullman Lijiang Resort & Spa

Pf.y. Friends - 06/01/2019 AccorHotels review
« Best Choice in Lijiang »

The facility is new and cool. All the services is fantastic. The villa is very warm in winter, and the scenery from the villa is extremely beautiful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Y., Thank you so much for taking the time to provide feedback via our online survey subsequent to your recent stay at the Pullman Lijiang Resort & Spa. Your positive feedback is very motivating and encouraging for all of us to provide the quality of service consistently. We shall share your comments with the resort team. we strive to provide a comprehensive service and superior experience for every guest. We looking forward the opportunity to welcome you back to Pullman Lijiang Resort & Spa, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tina WANG Guest Experience Manager Pullman Lijiang Resort & Spa

Philippe B. Families - 04/01/2019 AccorHotels review
« Some improvement needed »

The set up and the scenery is great, the staff including language skills need improvements.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.B., Thank you for taking the time to provide feedback via our online survey subsequent to your recent stay at the Pullman Lijiang Resort & Spa. Thank you for bring our attention regarding the staff English skills, we are doing the English training by followed schedule, I have passed your feedback to our Training Manager to strengthen the courses and improve our staff communication skills to enhance the quality of service delivered. At Pullman, we strive to provide a superior experience for every guest and thank you for your feedback which is essential to our continuous cycle of learning and improvement. We looking forward the opportunity to welcome you back to Pullman Lijiang Resort & Spa. Best regards Tina WANG Guest Experience Manager Pullman Lijiang Resort & Spa.

Norman M. Families - 28/12/2018 AccorHotels review
« Good »

good but major drainage issues in room and outside

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. m., Thank you for taking the time to provide feedback via our online survey subsequent to your recent stay at the Pullman Lijiang Resort & Spa. Apologize for the unexpected drainage issue happened in your villa which caused inconvenience during the stay, our Director of Property and Maintenance and his team has fixed the drainage and ensure the facilities are regularly checked and better maintained. Thank you for staying at the Pullman Lijiang Resort & Spa, with your feedback, we look forward to continuously improving. Michael SCHUMACHER GENERAL MANAGER PULLMAN LIJIANG RESORT & SPA

S. Y. Friends - 26/12/2018 AccorHotels review
« An unforgettable stay with Pullman Lijiang »

To be frank, I had a stay with Pullman Lijiang this spring.If memory serves me well,they made some mistakes last time.But this time,they improved a lot in guest experience. Everything about this hotel is incredible. From the moment you check in or from the moment you arrive!Every single member of the Pullman staff treats their job as if it's an honor to be a part of a wonderful family. The standard of luxury is in no way compromised by the intimacy and warmth you'll experience here- it's only accentuated by it. The perfect service and facilities impressed me so much. I have to send best regards and the most sincere gratitude to all the outstanding staff in Pullman Lijiang. At the same time,I would gave my special thank to an admirable manger-Tina, whom paid attention to my whole trip during this stay. Thanks to Tina,she arranged the room and switched on the air conditioning/underfloor heating in advance.We felt so warm when we walk in the room while it was a little bit cold outside. It’s undeniable that Pullman Lijiang enhanced its performance in all respects ,delicious beverages,passionate service,warm concierge,everything is perfect-simply INCOMPARABLE!I was blown away, even the package of bottled water have print their own logo.Generally speaking,only the luxury category hotels have awareness and cost budgeting to show their logo on every corner. I really appreciate that the managers’ action and decision. Brand effect and recognition are reinforced unconsciously. A little change makes big difference. In Pullman Lijiang,there are no strangers here,only friends that haven’t met yet. Just for this stay,Pullman lijiang is the top one among the hotel in Lijiang.Even better than InterContinental,Aman,Banyan Tree and Grand Hyatt. I didn’t think I‘ll ever stay anywhere else in Lijiang even considering looking into the residence options here. It‘s THAT perfect!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you for choosing Pullman Lijiang Resort & Spa as your first choice of accommodation in Lijiang. We very much appreciate your comments regarding your recent stay at the Pullman Lijiang Resort & Spa. Your positive feedback is very motivating and encouraging for all of us to provide the quality of service consistently. We shall share your comments with the resort team. we strive to provide a comprehensive service and superior experience for every guest. We looking forward the opportunity to welcome you back to Pullman Lijiang Resort & Spa in neat future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael SCHUMACHER迈克尔.舒马赫 GENERAL MANAGER 总经理 PULLMAN LIJIANG RESORT & SPA 丽江铂尔曼度假酒店

N. Y. Friends - 08/11/2018 AccorHotels review
« Nice room. Great service! »

Special credit goes to the front desk staff for their very helpful and friendly assistance, and especially to concierge Mike who has made our stay hassle-free. Mike has given us all tips about getting around the city, and gave us a fantastic drive to the airport on our last day in Lijiang. He is humble, informative and reliable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. N., We very much appreciate your comments regarding your stay at the Pullman Lijiang Resort and Spa. It is always a pleasure to receive positive feedback; we are much appreciated for your compliments on our Concierge Mike. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we looking forward the opportunity to welcome you back to Pullman Lijiang Resort & Spa. We hope your next visit will be as pleasant as the previous one. Sincerely, Michael SCHUMACHER迈克尔.舒马赫 GENERAL MANAGER 总经理 PULLMAN LIJIANG RESORT & SPA 丽江铂尔曼度假酒店

Couples - 06/11/2018 TripAdvisor review
« Glad to stay in this excellent hotel again! »

After the change of my schedule, I had no reservation to return Lijiang and stay at this excellent hotel again. I am happy to meet those warmest staff and feel like to reunion with my best friends. Michael, Tina, Lisa, Selina, Emily, Regina, Van, Bella, Cecilia ( the front desk staff), Dylan and Jack. All of you lighted up my days in Lijiang and thanks for your greatest hospitalities. Please accept my deepest thanks.Certainly I will stay at your hotel again and again, also recommend to my friends as well. Michael & your team - WELL DONE!

Our hotel has responded to the review
Our hotel has responded to the review

Dear ranger0816 Thank you very much for taking your time to review your recent return stay here with us at Pullman Lijiang Resort and Spa. It is our great pleasure that we could give you the right support to make your stay here with us a memorable one. Rest assured that the positive mentioned team members will be rewarded accordingly and that your feedback will be aused as further encouragement for all of us here at the resort to remain focused on the wellbeing and satisfaction of our guest during their stay. We all look forward to welcome you back here on side soonest to include you again into the Pullman Lijiang Resort and Spa Family. Kind regards Michael Schumacher General Manager

Juliana Couples - 25/10/2018 AccorHotels review
« Deluxe bedrooms are dated »

My husband and I stayed in room 1218 from 14th to 18th Oct. The room felt "tired" and used. The mattress was lumpy and not supportive. Silicon liner was peeling off the shower door and I could see cobwebs on the top left corner of room when lying face up on the bed. All in all it did not feel like a 5 star resort from the room's view point. However your staff is excellent! especially the kind and attentive people in the restaurant/café. they are superb! Surrounding common areas are beautiful and serene. We decided not to post this in tripadvisor as our feelings from the room point was fairly poor. Hoping Pullman will renovate their deluxe rooms soon - the rooms certainly are no longer in deluxe condition. thank you Lawrence and Juliana

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Juliana, Thank you for taking the time to provide feedback via our online survey subsequent to your recent stay at the Pullman Lijiang Resort & Spa. I am sorry that the condition of the room did not meet your expectations, please allow me to express my sincerest apologies. Thank you for letting us know regarding the room status. Indeed, we and our Director of Property Operations & Maintenance are working on general maintenance and renovation plan for deluxe rooms, so your feedback is extremely useful. And It is with great pleasure to learn about our staff & service which could exceed your expectations during your stay. At Pullman, we strive to provide a superior experience for every guest and thank you for your feedback which is essential to our continuous cycle of learning and improvement. We looking forward the opportunity to welcome you back to Pullman Lijiang Resort & Spa. Michael SCHUMACHER迈克尔.舒马赫 GENERAL MANAGER 总经理 PULLMAN LIJIANG RESORT & SPA 丽江铂尔曼度假酒店

Anonymous Friends - 22/10/2018 AccorHotels review
« Value for money. »

Beautiful settings and nice environment. Good gym, restaurant and proximity to ZuHe historical town.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., We very much appreciate your comments regarding your stay at the Pullman Lijiang Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael SCHUMACHER迈克尔.舒马赫 GENERAL MANAGER 总经理 PULLMAN LIJIANG RESORT & SPA 丽江铂尔曼度假酒店

Yoke F. Couples - 20/10/2018 AccorHotels review
« Fantastic location with fantastic staff »

Unfortunately our Mandarin is not good and the staff were so helpful in getting English-speaking staff to assist us. The staff in the dining room was so very helpful too. The location of the hotel is fantastic with Jade Dragon Snow Mountain in the background.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., We very much appreciate your comments regarding your stay at the Pullman Lijiang Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael SCHUMACHER迈克尔.舒马赫 GENERAL MANAGER 总经理 PULLMAN LIJIANG RESORT & SPA 丽江铂尔曼度假酒店

Richard R. Couples - 16/10/2018 AccorHotels review
« Very helpful staff »

Enjoyed the city and the accommodation

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.r., We very much appreciate your comments regarding your stay at the Pullman Lijiang Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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