Hotel - Novotel Tangerang
Novotel Hotel Novotel Hotel

Novotel Tangerang Hotel

4.5/5 791 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Outdoor playground for children
  • Clay tennis court  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hrs
    • Opening hours : Week-end 24 Hrs

Business services

  • 6 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Exhibition and convention centre

JI EXPO31 km / 19 mi

Your meetings and events

Novotel Tangerang's pillarless Grand Ballroom is ideal for accommodating big conferences and wedding events with its 1600 sq.m. floor space. Our experienced events team is able to provide tailor-made solutions to meet your unique meeting needs.

Novotel Tangerang Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
GENEVA 1 37 m2 2.7 m 20 16 14 12 2
GENEVA 2 37 m2 2.7 m 20 12 12 12 2
HAVANA 1 56 m2 2.7 m 36 36 26 36 4
HAVANA 2 56 m2 2.7 m 60 36 26 36 4
VIENNA 94 m2 2.7 m 100 40 30 40 6
GRAND BALLROOM 1,600 m2 9 m 2000 840 0 1310 110
    • Screen
    • Flipchart
    • Soundproof
    • Meeting room
    • Podium
    • Day light
    • WIFI access
    • Slide projector
    • Overhead projector
    • Airconditioned meeting room
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary in-design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 266 rooms
  • 170 non-smoking rooms
  • Extra bed in room for child
  • Baby bed
    • Air conditioning
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.4/5 AccorHotels Rating 3,556 reviews

Our guest reviews for
Novotel Tangerang

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 791 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Gül Business - 11/08/2019 AccorHotels review
« :) »

Great stuff and great service experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gul A., Warm Greetings from Novotel Tangerang! Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide an exceptional experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Windiarto General Manager

Sudjana L. Families - 11/08/2019 AccorHotels review
« Happy Weekend in Novotel Tangerang with family »

We stay 1 night with my family, everybody like the hotel. The room is clean, spacious and good design. The bed is comfortable. We enjoy staying in this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sudjana L., Warmest Greetings from Novotel Tangerang! Thank you for leaving us such a wonderful review. We are glad that you and family loved our services, our dedicated staff will be pleased to learn of your high praise. It will serve as a great encouragement to keep doing what they are doing. We hope to see you again soon and let you enjoy another wonderful experience with us. Always feel welcome at Novotel Tangerang! Regards, Windiarto General Manager

Pankaj S. Solo - 11/08/2019 AccorHotels review
« CARINF AND AWESOME »

Good Morning Hotel Novotel Jakarta Firstly I apologize for my Late Reply as I am flying with Etihad and was on duty I came to Jakarta on 31st July and everytime I have come to Jakarta my experience has been truly exceptional and superb Well all of the staff of Novotel Hotel Tangerang Is really soo helpful and always smiling Being from the Hospitality industry I do understand How the hotel works and how much a staff works hard and contributes for Hotels Goodwill and Business But to grow up in our Careers there is that extra touch Which makes us Special within a group of workers or staff etc This special staff is also in your hotel Her Name is SEIFIN Well she’s naturally soo special that i won’t be able to describe about her in this Survey Definitely I will say few about her S- Superb E- Exceptiknal I - Intelligent F- Fantastic I- Intellectual N- No. 1 This is Seifin for you - I believe she deserves appreciation/Award/Appraisal/ Promotion Any of the above whatever possible from the Higher Management I wish her best of Luck always and Thankyou Novotel for a lovely stay whenever I have come to Jakarta for my Duty layover Though one day I wish that I am upgraded to a suite Hehe- but regardless of an Upgrade I just wanna summarize that you guys are doing A wonderful job Keep it up Novotel Tangerang ! Hope to see you soon

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pankaj Vinay S., Warmest Greetings from Novotel Tangerang! Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; Siefin and our team will definitely be happy to read what you wrote. They put customer experience and satisfaction as their priority, and your review reaffirms the hard work they put in every day. So, thank you for your kind words and we look forward to seeing you again. Always feel welcome at Novotel Tangerang! Regards, Windiarto General Manager

Andreas T. Families - 09/08/2019 AccorHotels review
« Good service during electricity crisis »

I came at the hotel at 9pm on the day of electric problem, with my family. My baby was crying. Luckily the front officer responded very quick to find us a room. And it was the last room. the service was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andreas T., Warmest Greetings from Novotel Tangerang! Thank you for leaving us such a wonderful review. We are glad that you and family loved our services, our dedicated staff will be pleased to learn of your high praise. It will serve as a great encouragement to keep doing what they are doing. We hope to see you again soon and let you enjoy another wonderful experience with us. Always feel welcome at Novotel Tangerang! Regards, Windiarto General Manager

S. Business - 06/08/2019 AccorHotels review
« Good hotel »

Room is clean, breakfast is good but your gym open quite late in the morning (07:00 as per operator info)

Our hotel has responded to the review
Our hotel has responded to the review

Dear S., Warm Greetings from Novotel Tangerang! Thank you very much for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We hope that you could enjoy another wonderful experience with us. Come back and see us soon. Always feel welcome at Novotel Tangerang. Regards, Windiarto General Manager

S. Families - 05/08/2019 AccorHotels review

Rooms are well designed and was very happy with two rooms with connecting door. Breakfast was also satisfying. However, there were ants marching in our bath room and near the headboard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GRACE S., Greetings from Novotel Tangerang! We highly appreciate your comments regarding your stay at the Novotel Tangerang. It is always a pleasure to receive positive feedback. However, I am sorry about the ants found in your bathroom. I will share your comments with our team for further follow up. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for sharing your experience, and we hope that you will enjoy the experience that many of our guests have grown fond of on your next visit. Sincerely, Windiarto General Manager

S. W. Couples - 04/08/2019 AccorHotels review
« Very good »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear S., Warmest Greetings from Novotel Tangerang! Thank you for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. It will serve as a great encouragement to keep doing what they are doing. We hope to see you again soon and let you enjoy another wonderful experience with us. Always feel welcome at Novotel Tangerang! Regards, Windiarto General Manager

Ivo P. Business - 03/08/2019 AccorHotels review

Statisfied

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ivo Ivo p., Warm Greetings from Novotel Tangerang! Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide an exceptional experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Windiarto General Manager

Anonymous Business - 03/08/2019 AccorHotels review
« I was very glad during the time I stayed. »

It would be better if you can arrange any shuttle to city center. That’s the only missing of you. And after all, I felt comfortable and peaceful in your hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Melek D., Warmest Greetings from Novotel Tangerang! Thank you for leaving us such a wonderful constructive review. We are thrilled that you loved your experience; our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thank you for your kind feedback and we look forward to seeing you again. Always feel welcome at Novotel Tangerang! Regards, Windiarto General Manager

Didik P. T. Business - 02/08/2019 AccorHotels review
« Good »

It was good and nice to stay in this hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Didik Pudji T., Warm Greetings from Novotel Tangerang! Thank you very much for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We hope that you could enjoy another wonderful experience with us. Come back and see us soon. Always feel welcome at Novotel Tangerang. Regards, Windiarto General Manager

Charlie Couples - 02/08/2019 AccorHotels review
« Excellent services and facilities, with minor areas of improvements »

+ Excellent customer services + My status with Accor was well-recognised + The executive suite was beautiful, really appreciated TV with predominantly English-speaking channels + Decent swimming pool and fitness centre facilities - Clear glass are being used for bathroom, shower and toilet doors in the executive suite. Fortunately I was travelling with my partner, otherwise it would have been awkward with a friend or business partner! - The front of house receptionist who checked us in was very nice and friendly, but he did had a little bit of difficulty understanding my questions in English - The TV in the fitness centre was too high for treadmill users, which made it very difficult to run and look up at the TV at the same time

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charlie T., Warmest Greetings from Novotel Tangerang! Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thank you for your kind words and we look forward to seeing you again. Always feel welcome at Novotel Tangerang! Regards, Windiarto General Manager

Ari Business - 02/08/2019 AccorHotels review
« Simply wonderful for a come back »

1. Breakfast spread was marvellous 2. Being a regular, the warm welcome by familiar staff's is heartwarming 3. Hospitality for Accor members is cool with personal delivery of fruit basket to the room by staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Arivananthan P., Warm Greetings from Novotel Tangerang! Thank you for your loyalty. It has been our pleasure helping to provide you with an exceptional experience. Reviews help our business build an online presence and helps others learn about us. We value your opinion. We are very pleased to hear that you enjoy your stay and look forward to welcoming you back in the near future. Regards, Windiarto General Manager

Sandra Business - 31/07/2019 AccorHotels review
« Always a Great Experience »

The room is always clean and impeccable, very nice and cozy design especially the one provided with the sofas by the window. The staffs are always very warm and welcoming everytime I come back to this hotel. I use the pool a lot because of the kids, the staffs are always helpful, clean pool and very beautifully designed. Ms Siefin is one of the staff I would like to recognize for her professionalism, I met her couple times during my stay, she always accommodates my requests and very helpful. Thanks for the great experience Novotel!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sandra A., Warmest Greetings from Novotel Tangerang! Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thank you for your kind words and we look forward to seeing you again. Always feel welcome at Novotel Tangerang! Regards, Windiarto General Manager

European B. T. Business - 31/07/2019 AccorHotels review
« a positive stay in overall »

I know the brand novotel from our cities/contries already and therefore my expectation was fully fullfiled. It was a stay in a nice place, with a proper decorated room and very well served breakfast the other day in the morning. Couldn´t done more proper in the outskirts of Jakarta this time :-)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andreas H. Warm Greetings from Novotel Tangerang! Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide an exceptional experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Always feel welcome at Novotel Tangerang! Sincerely, Windiarto General Manager

R. W. Families - 31/07/2019 AccorHotels review
« fun »

not dissapointed at all

Our hotel has responded to the review
Our hotel has responded to the review

Dear R., Warm Greetings from Novotel Tangerang! Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide an exceptional experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Windiarto General Manager

Rusdy Families - 30/07/2019 AccorHotels review
« Excellent hotel »

over all this hotel is amazing. here I want to give one input to the front office department. Front office quality must be improved. at check out time, FO staff should be available so there is no long queue. and the front office should be able to work faster and swiftly. thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear RUSDY S., Warm Greetings from Novotel Tangerang! We highly appreciate your comments regarding your stay at the Novotel Tangerang. It is always a pleasure to receive positive and constructive feedback from our guests. We are very sorry that our FO service did not meet your expectation. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for sharing your experience, and we hope that you will enjoy the experience that many of our guests have grown fond of on your next visit. Sincerely, Windiarto General Manager

Dylan Friends - 30/07/2019 AccorHotels review
« Awesome »

Awesomely

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dylan L., Warm Greetings from Novotel Tangerang! Thank you so much for staying and sharing your experience with us. We are very happy to receive feedback from our guest because it is very valuable for us. We use it as the monitor to control the quality of our service continuously. At Novotel, we are dedicated to provide and exceptional guest experience along with a clean and comfortable facilities. Therefore, we are very happy to hear that you had such a wonderful experience during your stay at our establishment. I believe this feedback will serve as an encouragement for all staff member to keep on providing the best service for all guest. Thank you once again for sharing your pleasant experience. We are looking forward to welcome you back in the near future. Regards, Windiarto General Manager

W. Friends - 30/07/2019 AccorHotels review
« wonderful stay at Novotel Tangerang »

Stay for one night, fast checkin & checkout, friendly staff both in reception & restaurant, restaurant little bit crowded during breakfast but everything is perfect plenty choices of food with good taste, excellent service thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rintis Eko W., Warmest Greetings from Novotel Tangerang! Thank you for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. It will serve as a great encouragement to keep doing what they are doing. We hope to see you again soon and let you enjoy another wonderful experience with us. Always feel welcome at Novotel Tangerang! Regards, Windiarto General Manager

Shiela Business - 30/07/2019 AccorHotels review
« All in one experience »

I’ve stayed for many times with Novotel Tangerang on my duty trip. They always welcome me back sincerely. The staff here, especially the front office staff are excellent. They are the reason Novotel Tangerang is one of my favorite amongst other branches . Fantastic people. You can see that they really care about their customers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shiela, Warmest Greetings from Novotel Tangerang! Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thank you for your kind words and we look forward to seeing you again. Always feel welcome at Novotel Tangerang! Regards, Windiarto General Manager

Nur Business - 30/07/2019 AccorHotels review
« Excellent service and hotel staff. »

It was an amazing trip. The staff were fantastic as always and my stay was really good. On the way to the hotel I realised that I had a torn in the sleeve of my jacket. I really needed to get it fix for my duty the next day. I went around looking for a seamstress or tailor nearby the hotel but couldn’t find any. At the reception, your front service desk Ms Ariata offered to have one of the laundry staff to see if they could fix it and they did. I was so impressed as your staff went above and beyond to the make sure guests enjoy their stay. Thank you so much to your amazing staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elly S., Greetings from Novotel Tangerang! Thank you for your review. It has been our pleasure helping to provide you with an exceptional experience. Reviews help our business build an online presence and helps others learn about us. We value your opinion. We are very pleased to hear that you enjoy your stay and look forward to welcoming you back in the near future. Regards, Windiarto General Manager

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