Hotel - Mercure Lyon Centre Brotteaux Hotel
Mercure Hotel Mercure Hotel

Mercure Lyon Centre Brotteaux Hotel

4.0/5 422 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking  (Nearby)
    • Public outdoor parking
    • Public indoor parking
  • Reduced mobility rooms
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing

Leisure and activities

  • Pedal boat  (Nearby)
  • Other sports activities
    • Bicycles rental (Paying)
    • Bowling
    • Jogging track (Nearby)

Catering

  • Breakfast
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:00-22:00
    • Opening hours : Week-end 07:00-12:00

Business services

  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

ALSTOM5 km / 3.11 mi BANQUE RHONE ALPES0.8 km / 0.5 mi CLUB MED0.1 km / 0.06 mi EGIS RAIL0.5 km / 0.31 mi INTERPOL2 km / 1.24 mi RHODIA0.5 km / 0.31 mi TRANSBORDER1.5 km / 0.93 mi
AREVA0.5 km / 0.31 mi CLASQUIN1.5 km / 0.93 mi EDF0.5 km / 0.31 mi ESKER0.5 km / 0.31 mi PANZANI1 km / 0.62 mi SOCIETE GENERALE0.7 km / 0.43 mi

Congress centre

CITE INTERNATIONALE2 km / 1.24 mi ESPACE TETE D OR1.2 km / 0.75 mi

Exhibition centre

EUREXPO13 km / 8.08 mi HALLE TONY GARNIER4 km / 2.49 mi

Our rooms

Relax and enjoy a perfect mix of elegance, modernity, and comfort in your fully renovated room. Choose a Standard Room or Privilege Room for access to a wider range of services.

  • 59 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 1 family rooms
  • 8 connecting rooms
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings
4.2/5 AccorHotels Rating 1,064 reviews

Our guest reviews for
Mercure Lyon Centre Brotteaux Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 422 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Anonymous Couples - 31/08/2019 AccorHotels review

Below expectations

Bert Families - 20/08/2019 AccorHotels review
« Childhood memories at this charming city hotel. »

It was a pleasant stay at this city Hotel. Due to the age of the building the quality is lacking a little. Air conditioning thermostat doesn't react on the temperature gage, so I just turned it down all the way to get cool enough, capacity of system is not enough. Maybe if possible it would be good to ad outside shades to the property, would keep the heat and light out. Some people complained about the heat in the room when in July it was 40C+ outside. We didn't experience that because it was a cool mid twenties (about 25C) temperature. The lift was slow and small but, I enjoyed it so much bringing back memories of the past when life had a different pace.

Ian Business - 27/07/2019 AccorHotels review
« Overnight stay »

Short stay for one day business trip. Larger room was nice, and quiet despite being near the lift. No bar and no restaurant but plenty close by. Nice breakfast.

M. Business - 17/07/2019 AccorHotels review
« one night in Lyon »

great!

Shaun C. Solo - 18/05/2019 AccorHotels review

Very nice

Anonymous Couples - 31/03/2019 AccorHotels review
« A good location in a quiet part of the city, where service is unobtrusive and efficient. »

Comfortable and very clean room provided an excellent base for our stay in Lyon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. F We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Brotteaux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paule DANIEL - General Manager

M. Business - 28/03/2019 AccorHotels review
« Good »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear SIDNEY M., We very much appreciate your comments regarding your stay at the hôtel Mercure Lyon Centre Brotteaux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paule DANIEL - Directrice

Jonathon Business - 25/03/2019 AccorHotels review
« My stay with Brotteaux »

I am happy with my stay in Brotteaux. For this stay, hotel were not able to recognize silver membership and my late checkout request is granted till 1pm, which I thought silver membership allows late checkout. Maybe it's good to explain the time for late checkout. All these mishaps did not affect my stay in this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. L. We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Brotteaux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paule DANIEL - General Manager

Mark Business - 24/03/2019 AccorHotels review
« Fine »

Please consider a “no cleaning” option where hotel rooms are left to the guest for the duration of the stay and are cleaned after we leave. I didn’t need new towels or floor vacuuming while I was stay there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. B, We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Brotteaux. Thank you for your excellent score of 10/10. It's always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paule DANIEL - General Manager

Christine Solo - 18/02/2019 AccorHotels review
« Very plaisant! »

Very nice welcome (with a flower and choclate), very nice room

Our hotel has responded to the review
Our hotel has responded to the review

Dear M.M, We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Brotteaux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, also with the chocolate :-) , and we hope your next visit will be as pleasant as the previous one. Sincerely, Paule DANIEL - General Manager

David Business - 24/01/2019 AccorHotels review
« Reliably good, nice and quiet »

It was a pleasant and calm stay. Staff very good. Happy enough with the room, some are much better than others. This one was average.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr T, We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Brotteaux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paule DANIEL - General Manager

Philippe Solo - 09/01/2019 AccorHotels review
« Tres bien »

Hotel bien place grande chambre agreable

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur M, Nous vous remercions pour votre commentaires suite à votre dernier séjour à l'Hôtel Mercure Lyon Centre Brotteaux. C’est avec plaisir que nous recevons vos compliments et espérons avoir le plaisir de vous accueillir de nouveau au cœur du quartier Brotteaux. Passez une Excellente Année 2019 ! Cordialement. Paule DANIEL - Directrice

Richard C. Families - 20/11/2018 AccorHotels review

It was very pleasant. We appreciated the fact we were give a room facing the front which we had asked for.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. C We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Brotteaux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Have a great end of 2018 ! Paule DANIEL - General Manager

Business - 14/11/2018 TripAdvisor review
« Nice hotel in a good location. Poor breakfast. »

The hotel rooms are very nice, clean and well organized. The staff is very kind and professional, except the woman who work in the breakfast room who was not very kind andand professional. The breakfast is very poor compared with the one offered in other accor hotels of the city (like mercure Lafayette, novotel part dieu, mercure charpenne).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Customers, We thank you for having taken time to send us your message on Tripadvisor . We are happy that you have a pleasant stay in our hotel. It's always with a real pleasure that my Team discover positive comments. They encourage us to maintain our efforts to satisfy always better our customers. It would be a pleasure to welcome you again for your next travel in Lyon. Best regards. Paule DANIEL General Manager

Rubén L. Business - 10/11/2018 AccorHotels review
« Nice staff and nice hotel »

Overall, the experience was very good. The room was big and clean, the staff was nice and respectful except the woman who work during the breakfast time, she was rude with me. I went to have breakfast on wednesday at 6.50 and she refused to give me hot milk for my breakfast, I had to ask three times! And finally she brought me it but it was water with a little milk and not only milk! She refused because she said she had just arrived, that I should ask to another person (but the only person who was in the breakfast room was her!).. it ia very frustatinfg to have this kind of experience. She finally gave me the milk when another guests arrived, and suddenly, she became very nice and educated ! An experience I would not like to repeat. During the weekend, the staff of the breakfast was much more better. They were very kind and prepared me real milk and not water like the woman on wednesday.

Richard Couples - 08/11/2018 AccorHotels review
« Good hotel near Part-Dieu station »

It was fine. Room was reasonably sized but not huge. Wifi worked effectively, but breakfast was a bit crowded and underwhelming. Staff friendly.

Anonymous Business - 02/11/2018 AccorHotels review
« lovely hotel, comfortable with kind and attentive staff »

terrific

Anonymous Business - 01/11/2018 AccorHotels review
« Quaint, charming hotel with attentive service and reasonable rates - very good breakfast »

Good location - close to park, zoo, subway and transit. Reasonable rates, charming hotel. Room 204 drains should be cleared as took long time to drain. Staff helpful.

Friends getaway - 29/10/2018 TripAdvisor review
« Local charm, attentive, helpful staff »

We loved the hotel, the balconies, the perfect breakfast croissants, and especially Marie and Clothilde and the rest of the reception staff. So helpful and friendly, they seemed truly interested in our enjoyment and comfort.

Anonymous Business - 10/10/2018 AccorHotels review
« good »

good

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