Hotel - Novotel Suites Reims Centre
Novotel Suites Hotel Novotel Suites Hotel

Novotel Suites Reims Centre Hotel

4.0/5 1,574 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
See rates

Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private enclosed outdoor parking (Paying)
    • Public indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Suite for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
  • Boutique Gourmande

Leisure and activities

  • Fitness centre
  • Tennis  (Nearby)
    • Clay tennis court (Nearby)
    • Indoor tennis court (Nearby)
    • Outdoor tennis court (Nearby)
  • Other sports activities
    • Bicycles rental
    • Athletics stadium (Nearby)
    • Badminton (Nearby)
    • Billiards/Snooker (Nearby)
    • Bowling (Nearby)

Catering

  • Breakfast
  • 2 bar(s)
  • Room service
    • Opening hours : Week 06:00-11:00
    • Opening hours : Week-end 06:00-11:00
  • Snack & beverage machine

Business services

  • Web corner
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Exhibition and convention centre

CENTRE DES CONGRES1 km / 0.62 mi PARC DES EXPOSITIONS5 km / 3.11 mi

Our suites

  • 80 suites
  • 62 non-smoking suites
  • 3 suites for people with reduced mobility
  • 26 family suites
  • 2 connecting suites
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • RJ 45 outlet
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our suites fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.4/5 AccorHotels Rating 2,853 reviews

Our guest reviews for
Novotel Suites Reims Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,574 reviews
I. R. Couples - 08/10/2019 AccorHotels review
« Parking Issue »

Experience was marred by not being able to park in the onsite carpark, despite 4 places being available. These had been "booked" apparently. We were directed to the nearby railway carpark and given a ticket to use. This ticket did not work and we paid the carpark fee using the ticket issue on entry.

Marc Couples - 08/10/2019 AccorHotels review
« nice hotel with beatufil garden »

The room was a bit dusty and old fashioned, heating did not work (and it was rather cold). supplying two face towels (we were two) seemed to be an issue, it took 2 days to get that right (we stayed 3 days). The welcome bottle of chanpagne which I ordered when booking the room was of a sub par quality, sorry.

Anonymous Couples - 07/10/2019 AccorHotels review
« Quiet and easily accesible »

Only problem with the floating floor of the bathroom; sensitive to dizziness on this type of floor.

R &. J. H. Couples - 06/10/2019 AccorHotels review
« Modern, friendly, superbly equipped hotel. »

Check in good; parked in compound, though it was claimed to be full! We specified our request in November ‘18! Reception very good, as usual.

Wino47 Couples - 03/10/2019 AccorHotels review
« Michelin 4 »

Very nice hotel pleasant check in and out.Rooms was great,little out of town but excellent for train travelers.B-fast pleanty of choice and plenty of room.Parking was a slight problem since all parking spot were reserved and we have to parking next door in public parking.I didn't see option to reserve spot

danny r Couples - 03/10/2019 TripAdvisor review
« Michelin 3 »

Nice clean hotel,pleasant check in and out.B-fast with plenty choices and plenty room to sit down.Parking was with slight problem since hotel lot was reserved which I didn't see upon reservation but I was offered voucher.

Douglas L. Friends - 01/10/2019 AccorHotels review
« Great place to stay. »

Having stayed here before we were not disappointed with the room. It was clean comfortable and well appointed. We brought a friend with us this time, she too enjoyed the visit. The Breakfast was exceedingly delicious. Car parking was very convenient, this stay, we were in the multi-storey next door. Staff were very friendly and helpful. One negative would be, the room would benefit from more milk for the coffee maker, however, I'm sure if asked, the staff would have been happy to provide more.

Andy W. Couples - 30/09/2019 AccorHotels review
« Good location,parking, room, breakfast & staff »

Staff very helpful, location good for overnight stay. Parking a bonus

Adele Families - 26/09/2019 AccorHotels review
« Comfy »

A lovely hotel just by the station...but you cannot hear any trains. The room was very spacious even with our cot bed. The bed was big and very comfortable. Warm welcome on arrival and the room was all ready for us and the extra cot (was a last minute booking); breakfast was buffet style with many different things and fresh fruits which was lovely. Very good quality for the price.

Anna D. Friends - 25/09/2019 AccorHotels review
« Nice hotel »

A lovely hotel where everything you need is there. The staff was very helpful. Good and simple breakfast, just a hotel you need.

R T. Friends - 24/09/2019 AccorHotels review
« Great stay »

Clean room, great staff as slways.

Vter Friends - 22/09/2019 AccorHotels review
« Reasonable stay in town centre hotel »

Nice sized rooms. Very quiet considering next to train station. Buffet breakfast ok. Though expensive for what it was.

P. M. Families - 10/09/2019 AccorHotels review
« PMR room »

The room was well adapted to someone in a wheelchair, very good shower. The double bed was comfortable but could be swapped to a king size one. Breakfast was copious and of good quality.

Steph Families - 08/09/2019 AccorHotels review
« Well-located hotel »

We enjoyed our spacious rooms in this well-located hotel, and out buffet breakfast which was to Novotel's usual standard.

Thierry V. H. Families - 07/09/2019 AccorHotels review
« Modern and spacious room and wonderful service »

The rooms were modern and spacious. I love the separate toilet. I really didn't like the plastic and paper cups which give the hotel a cheap feel. I love the friendly and efficient service of the hotel staff

Friends getaway - 07/09/2019 TripAdvisor review
« CHAMPAGNE HOLIDAY »

For the last eleven years we have spent three or four days in the hotel in September, driving around in the Champagne area. It has been a part of the yealy cyclus. We have always stayed in Novotel Suites Reims Centre because it is just situated in a short distance from the city center in quiet surroundings. It is a very nice hotel. We only miss the crunchy crust on the baguette we have for breakfast, because the crust on the baguette served is not very crunchy, but this is not an important thing, it is just something we have spoke about that we don't get crunchy crust in France.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Customer, Thanks for your feedback. The customer reviews are sources of improvement and allow us to advance the services offered. I am disappointed that the breakfast did not please you, we make it evolve regularly for always more quality and freshness. In this approach we buy all our fruit at a scoop located near the hotel, bread and pastries are cooked on site and our other products come from suppliers known for their quality. Regarding the breakfast room, we are currently working on a project to modernize this space. Looking forward to welcoming you back to our establishment. The Novotel Suite team

Luca Families - 06/09/2019 AccorHotels review
« Good but could have been better »

Personnel always helpful and good standard of rooms We booked two rooms but one turned out to have a bathroom for disabled that was less practical for non disabled people. We asked to change but there was nothing equivalent in the same floor. Not great but not a disaster either.

A T. Families - 03/09/2019 AccorHotels review
« Fine »

Great staff Ok location Just average breakfast Poor bread

Anonymous Families - 02/09/2019 AccorHotels review
« Comfortable room and great breakfast »

Enjoyed our brief stay in Reims and the rooms and breakfast were great however we’d specifically booked here rather than the more central Mercure because the Novotel Suites was advertised as having a private car park; it has but it only accommodates ten cars so if the spaces are already occupied you have to park in the station car park next door. The duty receptionist said that car park was more secure than the on site car park - it didn’t look it to us! The duty receptionist on arrival wasn’t terribly helpful but other staff were and the lady organising breakfast was super efficient and helpful. We’d stay again on the basis of the rooms and despite the walk into town.

Couples - 02/09/2019 TripAdvisor review
« Well situated, helpful staff, pleasant accommodation. »

Easy walk to Cathedral, restaurants and shops . Staff professional and polite. Secure parking. Rooms clean and well equipped. Did not use bar or breakfast facilities. Checking in and checking out undertaken with minimum of fuss .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thanks alot for the comments we share them to the staff, we will improve again the facilities during the following year, we have a staff dedicated to the well being for your stay, we provide a free shuttle during the evening on week days and training session also organised every thursday. we hope that you will share your reims experience hope to see you again. regards

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
Le Club AccorHotels
Not participating hotel As a {{fidelityCard}} member Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates