Hotel - Mercure Letchworth Hall Hotel
Mercure Hotel Mercure Hotel

Mercure Letchworth Hall Hotel

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4.0/5 1,426 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Private outdoor parking
  • Reduced mobility rooms
  • Pets allowed 0  GBP
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Beauty salon

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Sauna
  • Golf course 18 holes  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Copy/print service available
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Hotel location

Your meetings and events

Letchworth Hall"s purpose-built conference suites can cater for all of your meeting and event needs - from informal interviews to exhibitions.All guests have complimentary use of the on-site Nuffield Health & Wellbeing Centre, which includes a fully equipped gym, 20m pool, sauna and steam room.

Mercure Letchworth Hall Hotel Meeting Room 3 photos
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
ALINGTON 1 120 m2 2.5 m 140 36 40 120 100
ALINGTON 2 96 m2 2.5 m 80 20 26 70 60
ALINGTON SUITE 216 m2 2.5 m 240 80 70 160 170
BARRINGTON SUITE 36 m2 2.2 m 30 16 16 10 16
MARSTON 1 60 m2 2.5 m 70 50 40 60 50
MARSTON 2 40 m2 2.5 m 48 18 20 24 30
MARSTON SUITE 100 m2 2.5 m 120 70 60 90 70
    • Flipchart
    • Indoor and Outdoor facilities
    • WiFi access
    • High speed transmission line
    • Day light
    • Slide projector
    • Overhead projector
    • Fine Cuisine
    • Accommodation
    • Wedding co-ordinator
    • Wedding ceremony

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

The 87 bedrooms offer guests a range of accommodation options including spacious suites, interconnecting rooms, classic and executive rooms. All rooms are fully air conditioned and have complimentary WiFi and Freeview.All bedrooms are in line with 4-star standards and many rooms have wonderful views overlooking the Hall's grounds. All guests have complimentary use of our on-site Nuffield Health & Wellbeing Centre and can access Letchworth Golf Club (a fee applies).

  • 87 rooms
  • 85 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 2 family rooms
  • 2 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Air Cooling System
    • Radio in room
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Telephone
    • Direct dial telephone
    • DDI - Direct Dialing In
    • Baby bed
    • Printer
    • High speed transmission line
    • Fax machine
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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4.0/5 AccorHotels Rating Based on 3,312 reviews

Our guest reviews for Mercure Letchworth Hall Hotel

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 1,426 reviews
AccorHotels certified review
L. D. Business - 18/06/2018
« Pleasant stay with excellent food »

We had a very pleasant stay. Dietary requirements were catered for, which was very much appreciated as my friend did not feel like the 'outcast' as she normally does. There was plenty on the menu she was able to eat and the staff were helpful in providing answers to questions about ingredients etc. The staff were helpful and friendly. The food was DELICIOUS!! Apart from the champagne sorbet - that was TO DIE FOR!!! The room was spacious enough and the beds were very comfortable. The bathroom was in deed of a 'tidy up'; paint was flaking on the ceiling and the bath surround/mastic was in need of replacing.

AccorHotels certified review
Stephen M. Couples - 18/06/2018
« Will never book with this hotel chain again »

I never went because my brother died and I was attending his funeral so rebooked another Mercure hotel ( the Madely Court hotel Telford) and despite a couple of emails no refund just the offer of a rebook which is useless as I do not go to Letchworth.

AccorHotels certified review
Chris Business - 14/06/2018
« Enjoyable - comfy bed and nice hotel and staff »

Ok but annoying that no plug sockets by the bedside and TV is a little small

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chris W., We very much appreciate your comments regarding your stay at the Mercure Letchworth Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Theobald

AccorHotels certified review
John Business - 13/06/2018
« Bad stay »

Room very bad and was messed about with food and booking

AccorHotels certified review
Matthew R. Solo - 12/06/2018
« Fantastic »

Price was good value, breakfast was fantastic, room was great, shower was a proper shower. I was very impressed.

AccorHotels certified review
Glyn B. Couples - 12/06/2018
« Perfect this time »

Excellent food great service clean comfortable room.... staff very helpful and friendly as always

Our hotel has responded to the review
Our hotel has responded to the review

Dear Glyn b., We very much appreciate your comments regarding your stay at the Mercure Letchworth Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Theobald

AccorHotels certified review
Sharon G. Couples - 12/06/2018
« Lovely relaxing stay »

Very relaxing and lovely food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sharon G., We very much appreciate your comments regarding your stay at the Mercure Letchworth Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Theobald

AccorHotels certified review
Anon Couples - 12/06/2018
« Good for Overnight stay »

Clean comfortable room. Bathroom fitting broken so couldn’t empty bath. No ventilation in bathroom and door on an automatic closure so far too hot. Had to wedge door open to be able to breathe!

Our hotel has responded to the review
Our hotel has responded to the review

Dear keith g., We very much appreciate your comments regarding your stay at the Mercure Letchworth Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Theobald

AccorHotels certified review
Caroline T. Families - 12/06/2018
« Wedding »

We were recently guests at a wedding at the hotel and the whole day from start to finish was perfect. The room was more than adequate

Our hotel has responded to the review
Our hotel has responded to the review

Dear Caroline T., We very much appreciate your comments regarding your stay at the Mercure Letchworth Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Theobald

AccorHotels certified review
Camilla A. M. Couples - 11/06/2018
« great place to stay treated as family rather than just a guest brillant locatin thanks »

pets welcome which is a real bonus great value for money and the staff treated us as if we were a VIP guest. welcoming drink a real way of showing how customer hospitality is a priority of the guests stay many thanks m. and Camilla the icing on the cake was being given a birthday card upon arrival as the stay was a birthday treat.

AccorHotels certified review
Ruth M. Solo - 11/06/2018
« Extremely enjoyable stay! »

I was only at the hotel for one night but my experience was extremely enjoyable.

AccorHotels certified review
Alex C. Business - 09/06/2018
« Alex C. »

Friendly staff, nice room, good location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alex C., We very much appreciate your comments regarding your stay at the Mercure Letchworth Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Theobald

AccorHotels certified review
Karen Families - 09/06/2018
« Miss k G. »

Was a lovely stay , we stayed one night for a wedding Breakfast was good and seemed a good selection however the fresh juices kept running out quick

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karen G., We very much appreciate your comments regarding your stay at the Mercure Letchworth Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Theobald

AccorHotels certified review
Paul W. Business - 09/06/2018
« Fantastic hotel and wonderful staff »

This is the first time I have stayed at this hotel and will not the last. The hotel has a lot of character and it is a bonus to have a gym and pool on site. The check in experience was wonderful, the dinner exquisite, and the breakfast choices great. The staff are very attentive and friendly.

TripAdvisor review
Stephen K Couples - 06/06/2018
« Weekend Break »

The hotel is in a lovely peaceful setting, with plenty of facilities and parking and is not the first time we have stayed. However this time we were in one of the older rooms in the old part of the hotel and it was a very comfortable room. The staff are welcoming but not obtrusive. The glorious weather over the weekend added to the stay. Letchworth is a short distance away and the village of Willan just 10 minutes with two pretty good pubs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen K, Thank you for taking the time to review the hotel. I was pleased when reading your comments, I have to agree with you, the hotel is lovely with a nice peaceful setting. I will pass your comments over to the staff who work really hard to provided excellent customer service, I know this will give the team real encouragement to keep on providing great service to you and all our guests. Kind Regards Mark Theobald

AccorHotels certified review
F L. Families - 05/06/2018
« Ms »

it has wedding party at night and it is too noisy to sleep! i think it is your responsibility to organize how to have a wedding party and still guarantee other clients good sleep!

AccorHotels certified review
Anonymous Families - 04/06/2018
« Friendly staff »

I had an issue with the air conditioning which wasn’t resolved during my stay , the room also had no menu if you wanted room service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amanda M., We very much appreciate your comments regarding your stay at the Mercure Letchworth Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Theobald

AccorHotels certified review
Tomas J. Business - 04/06/2018
« Hotel and staff was great but the background noise »

The hotel has quite a nice location even though it is located further from the city centre. The staff is very helpful and has great attitude towards the customer. The food I had was well done. This was really great but my sleep over the night was disturbed by a strange background noise. It was rather unheard noise under normal circumstances but when everything went silent it was not pleasant at all and it did not allow me to sleep properly. The noise is probably generated by some machine that resonated throughout the building. The experience is very simillar to a mosquito flying around you but it did not go off it is omnipresent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tomas J., We very much appreciate your comments regarding your stay at the Mercure Letchworth Hall Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mark Theobald

AccorHotels certified review
Mark Business - 02/06/2018
« Loud and tired »

Damp smell in the room and loud thumping music in the early morning and evening from the health centre.

AccorHotels certified review
Anonymous Families - 02/06/2018
« painfully pleasant »

the primary problem was the bed, much to soft and uncomfortable. WiFi and TV was not working properly. Staff was outstanding and made our stay more enjoyable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stuart B., Thank you for taking the time to tell us about your experience at the Mercure Letchworth Hall Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mark Theobald

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