Hotel - Hotel Mercure President Biarritz Plage
Mercure Hotel Mercure Hotel

Hotel Mercure President Biarritz Plage

4.0/5 749 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 13  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing

Leisure and activities

  • Massage  (Nearby)
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf practice facilities
    • Golf lessons
  • Tennis  (Nearby)
    • Clay tennis court
    • Indoor tennis court
    • Outdoor tennis court
    • Tennis
  • Beach and water sports  (Nearby)
    • Boat excursions
    • Deep sea fishing/Sea fishing
    • Jet skiing (Nearby)
    • Kayaking
    • Rafting
    • Sailing facilities
    • Wind surfing facilities
  • Bowling  (Nearby)

Catering

  • Breakfast
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-12:00
    • Opening hours : Week-end 06:30-12:00

Business services

  • 3 meeting room(s)
  • Copy/print service available
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Hotel location

Your meetings and events

Do you want to hold a meeting in a contemporary setting? Our 226 sq. ft room will comfortably hold up to ten people and has all the modern facilities such as a free Wi-Fi connection. Different meeting packages are available, including dining nearby.

Hotel Mercure President Biarritz Plage Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MILADY AU PLAZA 20 m2 2 m 20 12 12 12 0
BOARDROOM 25 m2 2 m 0 0 10 0 0
COTE DES BASQUES AU PLAZA 50 m2 2 m 60 30 30 30 0
    • Flipchart
    • Audio and video equipment
    • WIFI access
    • Airconditioned meeting room
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 69 rooms
4.2/5 AccorHotels Rating 1,829 reviews

Our guest reviews for
Hotel Mercure President Biarritz Plage

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 749 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Anonymous Couples - 16/07/2019 AccorHotels certified review
« Very well located hotel »

The hotel is extremely well located and is very practical. It is frustrating that sometimes the Reception desk is left unmanned. On arrival at the hotel we didn't know where to park - my husband waited in the car in the middle of the road whilst I went inside to check but there was nobody there for several minutes. The rooms are very small, even when we upgraded to a superior room. The towels need to be renewed - they are like paper!

Kim S. Couples - 07/07/2019 AccorHotels certified review
« Emergency Booking »

Unfortunately my husband was taken ill at the airport & taking to hospital, hence we missed our flight home and had to stay an extra night, obviously there was a limited number of hotel rooms available, fortunately this hotel could accommodate us and the staff were very friendly & extremely supportive & helpful

François V. Families - 22/06/2019 AccorHotels certified review
« Very good Choice »

Excellent location, confortable,, quiet Good service We really enjoyed our stay

Robert Solo - 19/06/2019 AccorHotels certified review
« Great hotel, comfortable and clean in a great location. »

The staff were really friendly and spoke good English. Room was clean and comfortable. Breakfast was excellent.

Anonymous Couples - 18/06/2019 AccorHotels certified review
« Lovely hotel »

Friendly reception staff, helpful, clean room & good facilities

Elaine Couples - 14/06/2019 AccorHotels certified review
« Ideal location »

Rooms very modern and well equipped. Very clean and quiet. Would have liked a bar and room service but there are plenty of cars and restaurants nearby.

Assia Friends - 11/06/2019 AccorHotels certified review
« Very pleasant »

Very pleasant

William Friends - 05/06/2019 AccorHotels certified review
« Great location, only a night stop but a real flavor of Biarittz »

Welcome reception and lovely staff to assist. Short stop but managed to see much of Biarittz. Car Parking next to hotel good. Room and Foos also excellent.

Édouard Couples - 21/05/2019 AccorHotels certified review
« Awesome stay in Biarritz President plage »

Very nice and friendly crew, room are comfortable and cosy offering a very nice view on the ocean. Perfect location

Our hotel has responded to the review
Our hotel has responded to the review

Chers Clients, Encore merci de nous avoir fait part de votre ressenti suite à votre dernier séjour au sein de l’Hotel Président à Biarritz. Nous sommes ravis que vous ayez passé un excellent séjour et que notre établissement a répondu à vos attentes et nous espérons pouvoir vous accueillir de nouveau très bientôt. Si nous pouvons abuser, je vous remercie de partager votre expérience sur le site TRIP ADVISOR afin de nous permettre d’accroître notre notoriété, de continuer à encore mieux vous accueillir et de valoriser les équipes ! En vous remerciant une nouvelle fois et en espérant avoir le plaisir de vous accueillir de nouveau, Veuillez recevoir, Chers clients, nos sincères remerciements Armel de LAAGE Directeur Général

B. Couples - 13/05/2019 AccorHotels certified review
« Short stay in Biarritz »

Relaxing with central location

Evan B. Solo - 11/05/2019 AccorHotels certified review
« Excellent »

Friendly staff - great location

Our hotel has responded to the review
Our hotel has responded to the review

Chers Clients, Encore merci de nous avoir fait part de votre ressenti suite à votre dernier séjour au sein de l’Hotel Président à Biarritz. Nous sommes ravis que vous ayez passé un excellent séjour et que notre établissement a répondu à vos attentes et nous espérons pouvoir vous accueillir de nouveau très bientôt. Si nous pouvons abuser, je vous remercie de partager votre expérience sur le site TRIP ADVISOR afin de nous permettre d’accroître notre notoriété, de continuer à encore mieux vous accueillir et de valoriser les équipes ! En vous remerciant une nouvelle fois et en espérant avoir le plaisir de vous accueillir de nouveau, Veuillez recevoir, Chers clients, nos sincères remerciements Armel de LAAGE Directeur Général

Willem P. Couples - 05/05/2019 AccorHotels certified review
« Thé hôtel is what to expect from its classification »

Every thing was fine until the Irish rugby team arrived They were extremely noisy and we had to ask them to shut up but the noise and banging of doors did not stop until the early hours THÉ MANAGEMENT SHOULD NOT LET POEPLE LIKE THIS INTO A GOOD HOTEL

Matthieu B. Couples - 25/04/2019 AccorHotels certified review
« Very enjoyable stay in a lovely city »

Very well located hotel, in very good conditions of cleanliness. Very helpful and courteous staff.

Jonathan Couples - 23/04/2019 AccorHotels certified review
« Air conditioning not available as advertised, noisy room with window open »

Stayed for 2 nights over the warm Easter weekend. When we arrived we found that our room's air conditioning would not turn on. The reception staff explained that the hotel was currently "in heat mode" and this meant no air conditioning was available throughout the hotel, only heating. We were offered a small fan but found this was very loud and the room remained warm and stuffy. The hotel faces a busy main road with bars next door and opposite, and with the window open we did not sleep well. The staff and manager were very friendly and eventually offered a 20% discount on our stay because of the lack of air conditioning. It is just a shame that the Accor website advertises air conditioning as a feature of the hotel when this is clearly not always available, even in warm weather. Otherwise, the hotel was very clean and modern, and our impression would have been different if the air conditioning had worked as advertised.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dir, Thank you for taking the time to tell us about your experience at the Hôtel Mercure President Biarritz Plage. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I asked the reception staff to give you a discount but the experience still remain the same for you and I do unserstand that. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Armel de Laage General Manager

Annabel Friends - 15/04/2019 AccorHotels certified review
« Lovely »

The room was lovely and warm, no issues there. One of your reception staff Carolie was particularly very kind and patient. She just went out of her way to help, nothing seemed too much for her. So thank you.

Anne C. Couples - 02/04/2019 AccorHotels certified review
« Nice room, nice view »

Room was very pleasant and clean. Bedding and mattress very comfortable. Staff welcoming and accommodating.

M.math Couples - 11/03/2019 AccorHotels certified review
« Perfect »

From welcoming to departure, everything was perfect. The staff is outstanding (especially at the bar or breakfast). Rooms are nice and very clean - Design is good. Location in city center is perfect !

Mai Couples - 28/01/2019 AccorHotels certified review
« Great location and comfortable room. »

It is a very impressive hotel from their staff to the cleanliness of the hotel. It is in a great location for easy accessibility.

Jan J. Couples - 17/01/2019 AccorHotels certified review
« An exceptional experience »

We were warmly received, and a confusion on our on-line booking form was graciously overcome. We were even upgraded on our room, which helped make our stay very special. The accommodation was very clean and comfortable, and we were treated with great courtesy and warmth by all staff. The buffet breakfast was extremely good, plentiful and fresh, including great coffee.

Couples - 14/01/2019 TripAdvisor review
« A nice stay in the center of town »

Centrally located hotel within easy walking distance to most things. Breakfast was good and had a large selection and range. The hotel does not have a restaurant, but has an arrangement with a local nearby restaurant for evening room service. Car parking is next to hotel at 17€ a day. We had a pleasant stay.

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