Hotel - Novotel Manado Golf Resort & Convention Center
Novotel Hotel Novotel Hotel

Novotel Manado Golf Resort & Convention Center Hotel

4.0/5 699 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • SAM RATULANGI
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Cash machine
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Outdoor unheated pool
    • Natural swimming pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • Golf
    • Golf (Paying)
    • Golf course 18 holes
    • Golf course 9 holes
    • Golf courses (Paying)
    • Golf practice facilities (Paying)
    • Golf lessons (Paying)
  • Tennis
    • Grass tennis court
    • Outdoor tennis court
  • Other sports activities
    • Bicycles rental (Paying)
    • Bike rack facilities (Paying)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 8 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

ASTRA GROUP5 km / 3.11 mi COCA COLA5 km / 3.11 mi SOPUTAN MINING45 km / 27.96 mi
BIMOLI45 km / 27.96 mi PT HM SAMPOERNA6 km / 3.73 mi

Congress centre

GRAND KAWANUA0.1 km / 0.06 mi

Your meetings and events

Novotel Manado Golf Resort & Convention Center Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
GRAND KAWANUA 1 742 m2 8 m 700 350 0 450 625
GRAND KAWANUA 2 742 m2 8 m 700 350 0 450 625
GRAND KAWANUA 3 742 m2 8 m 700 350 0 450 625
GRAND KAWANUA BALLROOM 2,226 m2 8 m 2000 900 0 1100 1700
BANGKOK 140 m2 4 m 135 95 95 100 90
PARIS 140 m2 4 m 135 95 95 100 90
SINGAPORE 140 m2 4 m 135 95 95 100 90
SYDNEY 140 m2 4 m 135 95 95 100 90
    • Screen
    • Flipchart
    • TV with VCR
    • Meeting room
    • Videoconferencing
    • Audio and video equipment
    • Office
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Slide projector
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Hotel connected to conv. centre
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 176 rooms
  • 17 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Pulse air
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Spa/Jacuzzi in bathroom
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • TV with VCR
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.1/5 AccorHotels Rating 1,092 reviews

Our guest reviews for
Novotel Manado Golf Resort & Convention Center

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 699 reviews
Marten Families - 25/03/2019 AccorHotels certified review
« EXCELLENT SERVICES »

Very nice experience, all staff from security , reception, waiter at restaurant, bell boy, all are very helpfull. especially the reception, who give us an upgrade, gives a surprise for our family for the stay. the pool and the view are relaxing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking your valuable time to share your stay experience with us. We are glad to know that you had a pleasant stay at our hotel. Thank you for your compliments on our services and products and we will always maintain our quality for our guest Thank you again for your feedback and we wish to welcome you again at Novotel Manado Golf Resort & Convention Center Sincerely, Sabar Sitompul Executive Assistant Manager

Ps. A. Business - 22/03/2019 AccorHotels certified review
« excellent ! »

good room condition good breakfast good atmosphere good services

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for choosing our hotel and shared your stay experience with us. We are glad to learn that you had a great experience at our hotel. We wish to welcome you again at Novotel Manado Golf Resort & Convention Center in the near time Sincerely, Sabar Sitompul Executive Assistant Manager

William B. Families - 10/03/2019 AccorHotels certified review
« I like it so much »

I always stay here if I visit Manado and I love the atmosphere, environment, services and the staffs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Manado Golf Resort & Convention Center and thank you for your trust to our hotel. We glad to know that you had a great experience at our hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabar Sitompul Executive Assistant Manager

Anonymous Business - 04/03/2019 AccorHotels certified review
« My stay was predominately for work therefore only needed minimal requirements »

Hotel staff friendly and cordial. Restaurant menu requires overhaul . Had been there for 2nd time in 3 weeks both week stay. Menu suggestions limited. I was not interested in Western food on the menu. The T Bone special was there for almost a month and I suspect did not attract main people. Only complaint Water to shower on Rm1351 was cold . Was unable to have a hot shower after a day at MSM.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking your valuable time to share your recent stay experience with us. We are sorry for not able to provide the food product which was not meet with your expectation. We have shared your feedback to our Executive Chef and we will take immediate improvement action. We thank you for your compliments towards the service from our staff Thank you again for your valuable comments and we hope you will give us other opportunity to serve you better in the future at Novotel Manado Golf Resort & Convention Center Sincerely, Sabar Sitompul Executive Assistant Manager

M. A. R. Business - 23/02/2019 AccorHotels certified review
« Overall from Booking, Check in process, Stay, Breakfast, and Check out, All is Smooth Process. »

Nice and Recommended Place for stay and take a Rest after a day activity, Good Service and Menu while Breakfast, Near to the Airport and Easy Access to reach the Hotel from business district (Manado City).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Moch Agus R., We very much appreciate your comments regarding your stay at the Novotel Manado Golf Resort & Convention Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabar Sitompul Executive Assitant Manager

R. Couples - 21/02/2019 AccorHotels certified review
« Extremely customer centrist experience. »

The hotel was extremely helpful (especially Kathleen) in helping to re-unite us with our delayed luggage! They contacted the airline and confirmed arrival time. The breakfast is magnificent and the accommodations are very nice. Overall an excellent experience!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shahan R., Thank you for staying with us and taking your valuable time to share your stay experience with us. It is a pleasure for us to have you in our hotel and knowing that the products and services were met with your expectation. We will share your feedback to our team this is will be a new spirit for us to maintain the quality of our services and products Thank you again for your review and we wish to welcome you back at Novotel Manado Golf Resort & Convention Center Sincerely, Sabar Sitompul Executive Assistant Manager

Juandu J. Families - 17/02/2019 AccorHotels certified review
« Quit happiness in A green field »

Stay just for one day have made me feel like my own home because of the benefit of gold member by getting an early check in and loved for free late check out. Super hotel's breakfast in town - no best for others. Mostly beautifull infinity swimming pool in a greeny area by golf yard and direct scenery to Klabat mountain becomes two things which can't be forgotted.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for choosing our hotel and become our Gold Member. We are very glad to have you in our hotel and love to know that you had a great stay with us. We believe your comments will motivate us to maintain the quality of our products and services Thank you again for your comments regarding your stay and we wish to welcome you again at Novotel Manado Golf Resort & Convention Center in the near future Sincerely, Sabar Sitompul Executive Assistant Manager

Akhmad Y. Business - 13/02/2019 AccorHotels certified review

Good Food and good location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Manado Golf Resort & Convention Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabar Sitompul Executive Assistant Manager

Ravin Business - 12/02/2019 AccorHotels certified review
« Great place to stay »

Since my stay was very short, I am unable to give full evaluation. Despite my short, it is commendable On the facilities and service level rendered to me. A cozy place with warmth service staffs. Generally it is a good choice for its location and facilities

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for sharing this stay experience with us and it is a pleasure for us to read your comments. We believe your valuable feedback will boost the spirit of our team to provide high quality of products and services Thank you again for your comments and we wish to welcome you again at Novotel Manado Golf Resort & Convention Center Sincerely, Sabar Sitompul Executive Assistant Manager

Nadia I. Business - 30/01/2019 AccorHotels certified review
« cozy »

this is my second time staying in this hotel. it's clean, the staff are friendly, and quiet. i like that it's close from airport and not that far from center of city, although it's not walking distance but there are malls & convenience store available around hotel, so it's fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking your valuable time to share your stay experience with us and we are glad to learn that you had a great stay. We will share your comments to our team and we believe your valuable feedback will motivate us to maintain our services and products Once again, thank you for your feedback and wish to welcome you back at our beautiful resort Sincerely, Sabar Sitompul Executive Assistant Manager

Adhi Y. W. Business - 23/01/2019 AccorHotels certified review
« Great and superior customer service »

I was left behind from my airlines because they dont notified that they cancel the flight. When i was arrived in airport it was night already. Its is really horrible experience in my birthday day. Then i chose novotel as the nearest hotel there. Luckly the staff talk to me and he understand my experience. He also upgraded the room for mine and i really appreciated. I ask help to put some klapertaart in the refregerator and they are very agile in helping me

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking your valuable time to share your stay experience with us and recommend our hotel. We are glad to learn that you had a pleasant experience and thank you for your compliment towards our services. We have shared your feedback to our team and we believed this will boost the spirit of the team to provide excellent services and products to all guest Once again, thank you for your comments and we wish to welcome you again at Novotel Manado Golf Resort & Convention Center in the near time Sincerely, Sabar Sitompul Executive Assistant Manager

Retno D. W. Business - 15/01/2019 AccorHotels certified review
« Director »

Great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Manado Golf Resort & Convention Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabar Sitompul Executive Assistant Manager

N. Business - 12/01/2019 AccorHotels certified review
« Service ok food no ok »

Service in recepcionist was good/fast. Room is dirty. Food is not fresh. Service at breakfast was bad.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you taking your valuable time to share your stay experience with us. We are sorry to learn the stay was not meet with your expectation. Please rest assured we are taking improvements action to the areas . In other side thank you for your compliments on the service from our Front Office staff Once again, thank you for your comments and we hope you will give other opportunity to deliver better services on your next visit to Novotel Manado Golf Resort & Convention Center Sincerely, Sabar Sitompul Executive Assistant Manager

Benny Business - 11/01/2019 AccorHotels certified review
« Very good »

Comfort, clean, good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for shared with us your stay experience. We are glad to learn that you had a pleasant experience with us. We have shared your feedback to our team and we believed that this will boost the spirit of our team to deliver excellent products and services to our guest We wish to welcome you again at Novotel Manado Golf Resort & Convention Center Sincerely, Sabar Sitompul Executive Assistant Manager

Hancock Couples - 05/01/2019 AccorHotels certified review
« Friendly, relaxing but terrible food »

Our 2nd stay with the lovely staff on the beautiful grounds of this hotel. There were a couple of maintenance issues quickly rectified by friendly staff. Unfortunately on both occasions the dinners were hardly edible with small portions, extremely over cooked meat & fish and soup too salty to eat. We observed other guests bringing going out and bringing in food from the street which we will do next time. Also mosquitoes are bad at night eating outside, maybe some coils can be lit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking your valuable time to share your stay experience with us. We are sorry for the dinner which was not meet with your expectation. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sabar Sitompul Executive Assistant Manager

Sumiaty Business - 16/12/2018 AccorHotels certified review
« So so »

Last time is nice, because we got a free upgrade, very comfort, but not this time, no upgrade and bad things is water heater under maintenance so we only got cold water for shower. Room also not too fresh smell. Breakfast is ok and hotel staff is polite.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Manado Golf Resort & Convention Center. We are very sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sabar Sitompul Executive Assistant Manager

Zaniaji Business - 06/12/2018 AccorHotels certified review
« Overall good »

Service is satisfactory, rooms are comfortable, but rubbish should be cleaned every day

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest We very much appreciate your comments regarding your stay at the Novotel Manado Golf Resort & Convention Center. We glad to know that you enjoyed the service and found the room was cleaned. In other side we do apologize for the service of our room attendant. We will ensure this will be taken care by our Executive Housekeeper Thank you again for sharing your experience, and we hope to welcome you again at Novotel Manado Golf Resort & Convention Center Sincerely, Sabar Sitompul Executive Assistant Manager

Couples - 05/12/2018 TripAdvisor review
« Ants in the bed »

Nice place and I’ve stayed there twice in the past on my way scuba diving to Raja Ampat. Spent 2 hrs at 2 am killing about 50 ants on top and between the sheets. I think some kind of compensation might be in order! It certainly disrupted our sleeping arrangements.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PleistoceneFoundatio, Thank you for taking your valuable time to share your stay experience. We are very sorry to learn that the stay was not meet with your expectation. I have checked this issues and rectified the problems with our pest control. I have sent you separate email as following up your review. Once again we do apologize for this matter, and we hope this will not impair your trust to our hotel and you will give us other chance to welcome you again at Novotel Manado Golf Resort & Convention Center Sincerely, Sabar Sitompul Executive Assistant Manager

Isya M. Couples - 26/11/2018 AccorHotels certified review
« Very Good, staff humble and helpful »

I feel so comfort in novotel manado and the view is so good. The staff very helpful and humble

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for your review on your recent stay at our hotel. Its a pleasure for us to know that the stay was met with your expectation. Thank you for your compliments on our services and products. We will share your feedback to our team We wish to welcome you again at Novotel Manado Golf Resort & Convention Center Sincerely, Sabar Sitompul Executive Assistant Manado

Yudi I. Business - 24/11/2018 AccorHotels certified review

Room cleanliness, hospitality, room services and great meals

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking your time to share your stay experience with us. We are glad to learn that you had a pleasant stay with us. We will share your feedback to our team and we believe your valuable feedback will boost the spirit of our team We wish to welcome you again at Novotel Manado Golf Resort & Convention Center in the nearest future Sincerely, Sabar Sitompul Executive Assistant Manager

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