Hotel - Novotel Manado Golf Resort & Convention Center
Novotel Hotel Novotel Hotel

Novotel Manado Golf Resort & Convention Center Hotel

4.0/5 752 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • SAM RATULANGI
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Cash machine
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Outdoor unheated pool
    • Natural swimming pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • Golf
    • Golf (Paying)
    • Golf course 18 holes
    • Golf course 9 holes
    • Golf courses (Paying)
    • Golf practice facilities (Paying)
    • Golf lessons (Paying)
  • Tennis
    • Grass tennis court
    • Outdoor tennis court
  • Other sports activities
    • Bicycles rental (Paying)
    • Bike rack facilities (Paying)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 8 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

ASTRA GROUP5 km / 3.11 mi COCA COLA5 km / 3.11 mi SOPUTAN MINING45 km / 27.96 mi
BIMOLI45 km / 27.96 mi PT HM SAMPOERNA6 km / 3.73 mi

Congress centre

GRAND KAWANUA0.1 km / 0.06 mi

Your meetings and events

Novotel Manado Golf Resort & Convention Center Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BANGKOK 140 m2 4 m 135 95 95 100 90
PARIS 140 m2 4 m 135 95 95 100 90
SINGAPORE 140 m2 4 m 135 95 95 100 90
SYDNEY 140 m2 4 m 135 95 95 100 90
GRAND KAWANUA 1 742 m2 8 m 700 350 0 450 625
GRAND KAWANUA 2 742 m2 8 m 700 350 0 450 625
GRAND KAWANUA 3 742 m2 8 m 700 350 0 450 625
GRAND KAWANUA BALLROOM 2,226 m2 8 m 2000 900 0 1100 1700
    • Screen
    • Flipchart
    • TV with VCR
    • Meeting room
    • Videoconferencing
    • Audio and video equipment
    • Office
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Slide projector
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Hotel connected to conv. centre
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 176 rooms

Our restaurants and bars

See all our restaurants and bars
4.1/5 AccorHotels Rating 1,118 reviews

Our guest reviews for
Novotel Manado Golf Resort & Convention Center

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 752 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Diana Couples - 15/06/2019 AccorHotels certified review
« Our long stay (28 nights) at the Novotel Golf & Resort in Manado. »

We have had a wonderfull stay at the hotel. The staff was very friendly. Roomservice and housekeeping was okay. The breakfast was extraordinary, especially the breakfast team behind the egg unit. Two names I know, Anita and Ari.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Manado Golf Resort & Convention Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you for your compliments on our staff Anita and Ari Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bilal Chamsine General Manager

Patricia Business - 27/05/2019 AccorHotels certified review
« Perfect place and view but dirty »

I really love the view and the place, really quiet and peacefull place. But what I didn’t like because the hotel room and breakfast pretty dirty. Dust everywhere, the floor already change colour, the wall paint too, the bathtub colour, the spoon and glass still dirty. My door room also broken and hard to close. The room service and bell boy also really slow.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience of your recent stay at our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sabar Sitompul Executive Assistant Manager r

Kevin Solo - 25/05/2019 AccorHotels certified review
« Nice hotel »

Clean & comfort

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest. Thank you for taking your valuable tme to share your stay experience at our hotel. We glad to know the stay was meet with your expectation. We have shared your feedback to our team Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabar Sitompul Executive Assistant Manager

Ron Business - 22/05/2019 AccorHotels certified review
« Outstanding service! »

The staff at Novotel Manado is very friendly and genuinely wants you to have a wonderful experience. James at the front desk always checks to see whether you need anything, and always manages the situation well. The folks in the restaurant greet you like friends and provide outstanding food and service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Manado Golf Resort & Convention Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you for your compliments to Mr. Jems Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabar Sitompul Executive Assisant Manager

Ernest M. Families - 20/05/2019 AccorHotels certified review
« good service but less satisfied with the room »

The room is spacious but the bed smells maybe because of the bed cover, the food is good and quite recommended, the water in the pool is not clear enough, the service is good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking your valuable time to share your stay experience with us. We are sorry for the bed smell and we will take immediate action to prepare better quality in our guestroom and the pool. We are glad to know that you like our food and the service We wish to welcome you again at Novotel Manado Golf Resort & Convention Center in the near future Sincerely, Sabar Sitompul Executive Assistant Manager

Charles Couples - 11/05/2019 AccorHotels certified review
« Beautiful hotel in a great location »

We really enjoyed our stay. The pool area was beautiful and our room was spacious with all the amenities we needed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charles S., Thank you for taking your valuable time to share your stay experience with us and recommend us on Tripadvisor. We are glad to know that you had a great experience at our hotel. We will share your feedback to all our team and we believe this will boost the spirit of our team to maintain the quality of our services and products to our guest. Thank you again for your review and we wish to welcome you back at Novotel Manado Golf Resort & Convention Center Sincerely, Sabar Sitompul Executive Assistant Manager

Business - 06/05/2019 TripAdvisor review
« Could have been a nicer stay »

The hotel, although not that old, could have been kept in better condition. The room and bath towels were dirty. There was a fly in my room that never left during my 5 days stay. My top priority is that the room is clean but it wasn't.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ann K, First and foremost thank you for taking your valuable time to share your stay experience at Novotel Manado. We are sorry to learn that the stay was not meet with your expectations. Please rest assured that we are taking improvement action to provide better products to our guest Thank you again for your review and we hope to have other chance to welcome you again at Novotel Manado Golf resort & Convention Center Sincerely, Sabar Sitompul Executive Assistant Manager

Anonymous Business - 03/05/2019 AccorHotels certified review
« Below expectation. »

Service throughout is slow and at times sloppy. Staff are friendly but don't appear to be efficient. Room cleaning staff lacks initiative e.g. toilet roll almost exhausted but not replaced and I had to call and wait for a new roll. Breakfast was chaotic during peak time because of uncleared tables - needs to be more organised so that guests don't have to walk about hunting for an unoccupied seat. I was fortunate to have a room at level 3 as my colleagues in levels 1 and 2 had weak wireless connectivity.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking your valuable time to complete our online review and share your stay with us. We are sorry to hear the experience was not meet with your expectations. Please rest assure I have shared your comments to our team and we surely will take immediate improvement action. You feedback is very valuable for us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sabar Sitompul Executive Assistant Manager

O. Business - 29/04/2019 AccorHotels certified review
« Good »

Good staff, room overall good however the room floor seems a little bit old and the door hard to close

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking your valuable time to share your stay experience with us. We are glad to know that you enjoyed the stay and we are sorry for the room condition and the door. We have shared your feedback to our team and we will take immediate action to improve the quality of our products Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabar Sitompul Executive Assistant Manager

Herke S. K. Families - 24/04/2019 AccorHotels certified review
« Wonderful place for quality time with beloved family. »

We was happy during staying at the hotel. Such a beatifull landscape surrounding the structure and homy & comfortable cabin were leads to perfect sleeps. Accumulated with assorted food & beverages during breakfast makes us can not chewing and enjoying the meals.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Manado Golf Resort & Convention Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabar Sitompul Executive Assistant Manager

Daniel L. Couples - 18/04/2019 AccorHotels certified review
« best like usually »

everything is good, little bit error with door lock, but staff follow up repair quickly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Manado Golf Resort & Convention Center. We are sorry for the door lock issue and our IT manager is taking immediate action to ensure same issue wont happen in the future Thank you again for sharing your experience, and we wish to welcome you again at Novotel Manado Golf Resort & Convention Center Sincerely, Sabar Sitompul Executive Assistant Manager

Edward H. Business - 18/04/2019 AccorHotels certified review
« Great experience »

The staff is very helpfull and so generous. We have an upgraded room even we come with a small group. They have very comfortable and clean room. Overall it was a very good stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking your valuable time to share your feedback regarding your recent stay at our hotel. We are glad to know that you had a pleasant experience with us. We believed your feedback will boost the spirit of our team to maintain the quality of our products and services Thank you again and we wish to welcome you again at Novotel Manado Golf Resort & Convention Center Sincerely, Sabar Sitompul Executive Assistant Manager

Marten Families - 25/03/2019 AccorHotels certified review
« EXCELLENT SERVICES »

Very nice experience, all staff from security , reception, waiter at restaurant, bell boy, all are very helpfull. especially the reception, who give us an upgrade, gives a surprise for our family for the stay. the pool and the view are relaxing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking your valuable time to share your stay experience with us. We are glad to know that you had a pleasant stay at our hotel. Thank you for your compliments on our services and products and we will always maintain our quality for our guest Thank you again for your feedback and we wish to welcome you again at Novotel Manado Golf Resort & Convention Center Sincerely, Sabar Sitompul Executive Assistant Manager

Ps. A. Business - 22/03/2019 AccorHotels certified review
« excellent ! »

good room condition good breakfast good atmosphere good services

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for choosing our hotel and shared your stay experience with us. We are glad to learn that you had a great experience at our hotel. We wish to welcome you again at Novotel Manado Golf Resort & Convention Center in the near time Sincerely, Sabar Sitompul Executive Assistant Manager

William B. Families - 10/03/2019 AccorHotels certified review
« I like it so much »

I always stay here if I visit Manado and I love the atmosphere, environment, services and the staffs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Manado Golf Resort & Convention Center and thank you for your trust to our hotel. We glad to know that you had a great experience at our hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabar Sitompul Executive Assistant Manager

Anonymous Business - 04/03/2019 AccorHotels certified review
« My stay was predominately for work therefore only needed minimal requirements »

Hotel staff friendly and cordial. Restaurant menu requires overhaul . Had been there for 2nd time in 3 weeks both week stay. Menu suggestions limited. I was not interested in Western food on the menu. The T Bone special was there for almost a month and I suspect did not attract main people. Only complaint Water to shower on Rm1351 was cold . Was unable to have a hot shower after a day at MSM.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking your valuable time to share your recent stay experience with us. We are sorry for not able to provide the food product which was not meet with your expectation. We have shared your feedback to our Executive Chef and we will take immediate improvement action. We thank you for your compliments towards the service from our staff Thank you again for your valuable comments and we hope you will give us other opportunity to serve you better in the future at Novotel Manado Golf Resort & Convention Center Sincerely, Sabar Sitompul Executive Assistant Manager

M. A. R. Business - 23/02/2019 AccorHotels certified review
« Overall from Booking, Check in process, Stay, Breakfast, and Check out, All is Smooth Process. »

Nice and Recommended Place for stay and take a Rest after a day activity, Good Service and Menu while Breakfast, Near to the Airport and Easy Access to reach the Hotel from business district (Manado City).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Moch Agus R., We very much appreciate your comments regarding your stay at the Novotel Manado Golf Resort & Convention Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabar Sitompul Executive Assitant Manager

R. Couples - 21/02/2019 AccorHotels certified review
« Extremely customer centrist experience. »

The hotel was extremely helpful (especially Kathleen) in helping to re-unite us with our delayed luggage! They contacted the airline and confirmed arrival time. The breakfast is magnificent and the accommodations are very nice. Overall an excellent experience!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shahan R., Thank you for staying with us and taking your valuable time to share your stay experience with us. It is a pleasure for us to have you in our hotel and knowing that the products and services were met with your expectation. We will share your feedback to our team this is will be a new spirit for us to maintain the quality of our services and products Thank you again for your review and we wish to welcome you back at Novotel Manado Golf Resort & Convention Center Sincerely, Sabar Sitompul Executive Assistant Manager

Juandu J. Families - 17/02/2019 AccorHotels certified review
« Quit happiness in A green field »

Stay just for one day have made me feel like my own home because of the benefit of gold member by getting an early check in and loved for free late check out. Super hotel's breakfast in town - no best for others. Mostly beautifull infinity swimming pool in a greeny area by golf yard and direct scenery to Klabat mountain becomes two things which can't be forgotted.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for choosing our hotel and become our Gold Member. We are very glad to have you in our hotel and love to know that you had a great stay with us. We believe your comments will motivate us to maintain the quality of our products and services Thank you again for your comments regarding your stay and we wish to welcome you again at Novotel Manado Golf Resort & Convention Center in the near future Sincerely, Sabar Sitompul Executive Assistant Manager

Akhmad Y. Business - 13/02/2019 AccorHotels certified review

Good Food and good location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Manado Golf Resort & Convention Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabar Sitompul Executive Assistant Manager

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