Hotel - Mercure Kangaroo Island Lodge
Mercure Hotel Mercure Hotel

Mercure Kangaroo Island Lodge

4.0/5 566 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Outdoor playground for children  (Nearby)
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • KINGSCOTE AIRPORT
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundromat
  • Boutiques/shopping  (Nearby)
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Well-being
    • Massage (Nearby)
    • Sauna
  • Outdoor playground for children  (Nearby)
  • Tennis
    • Hard tennis court
    • Outdoor tennis court
  • Beach and water sports  (Nearby)
    • Boat excursions (Nearby)
    • Deep sea fishing/Sea fishing (Nearby)
    • Kayaking (Nearby)
    • Snorkelling/Scuba diving center (Nearby)
  • Other sports activities
    • Billiards/Snooker
    • Table tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 1 meeting room(s)
  • Business center with support staff
  • Copy/print service available
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Hotel location

Your meetings and events

The combination of a versatile unobstructed space and a pristine "bush meets bay" environment ensures this meeting room provides a unique venue whether it be for a conference, team building event, wedding or to celebrate that special occasion.

Mercure Kangaroo Island Lodge Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CONFERENCE ROOM 77 m2 2 m 80 50 40 60 40
    • Flipchart
    • Audio and video equipment
    • Lectern
    • WIFI access
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 38 rooms

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 600 reviews

Our guest reviews for
Mercure Kangaroo Island Lodge

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 566 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Couples - 03/05/2019 TripAdvisor review
« quiet location ideal for birds lover »

We stayed 1 night before taking the ferry next morning. Room was clean, bed comfortable. Very quiet location. We had dinner: food was very good. In the morning the cook feeds the pelican in front of the hotel (beach) and gives a lot of information about the birds. Very interesting. Leaflets are available for walks. In the evening you can look the walabies with a torch.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to review Mercure Kangaroo Island Lodge, your comments are appreciated. We are glad you enjoyed your 1 night with us and we look forward to welcoming you back the next time you are on the Island. regards Ian

Couples - 22/04/2019 TripAdvisor review
« Great experience on KI »

We thoroughly enjoyed the friendly warm reception from the staff who were wonderful especially David, Victor and Kim. They served our every need with smiles and commitment to our enjoyment. We were both

Our hotel has responded to the review
Our hotel has responded to the review

Dear Byron Thank you for your review and your comments in regards to how you were looked after. I will certainly pass them on to the team. We look forward to welcoming you back to the Lodge when you next make it to Kangaroo Island. regards Ian

Couples - 09/04/2019 TripAdvisor review
« A relaxing escape »

The Mercure Kangaroo Island provides a relaxing escape with great facilities onsite including a pool and restaurant. It is a 25 minute drive to get to the ferry. Well appointed room and friendly helpful staff. The serving size of the fish was very small for main course.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to review the Mercure Kangaroo Island Lodge, your comments are important to us. I have passed your comment about the main course size onto the chef. We look forward to welcoming you back to KI Lodge when you next visit the Island regards Ian

Family - 29/03/2019 TripAdvisor review
« Fantastic Service »

Loved our stay! An amazing view of American River from our spacious room with comfortable king bed & kitchenette. Delicious dinners at Reflections restaurant with fantastic service during our stay from David & Victor

Our hotel has responded to the review
Our hotel has responded to the review

Hi Deborah Thank you for reviewing Mercure KI Lodge. We are glad that you enjoyed your stay with us and I'll pass your comments onto the staff, in particular David & Victor. Hopefully we can welcome you back again soon regards Ian

Couples - 26/01/2019 TripAdvisor review
« Not value for money »

This hotel is not value for money nor is it an Accor standard. The manger was very accommodating with refunding our money. The room was filthy and was just very basic and we had been upgraded. Not my ideal place to stay.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Disappointed to see this review given our talk, both on the night offering another room, and when you were checking out. As we discussed, you were tired when you got back to the hotel on the night and didn't want to move rooms though one was offered. Once again, I apologise for the break down in our normal procedures and measures have been put in place that it doesn't happen again. regards Ian

Couples - 21/07/2018 TripAdvisor review
« KI magic »

My wife and I had our first visit to KI staying 3nights in a water view room. Very comfortable although a bit dated & some areas in need of repair which we understand is happening soon. We were very warmly welcomed by management James and Leica. Other staff were fantastic (special mention for Anna & Cecilia for providing friendly and helpful service). Food in the restaurant is excellent & a great initiative to stock a large range of KI wines which are good quality. Looking forward to returning again.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Dnk4162, Thanks for choosing to stay at Mercure Kangraroo Island Lodge. we also thank you for your warm review, we do hope we will see you again soon and you can enjoy some of the improvements made. Kind regards, James

Couples - 01/05/2018 TripAdvisor review
« Mercure Kangaroo Island Lodge »

Fantastic staff, very helpful, great food and service. Location a little out of the way but great area for exploring the tiny township of American River. Easy enough to get around to the other tourist sights.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karen S, Thank you for your review. It is pleasing to hear that our location being 'a little out of the way' still suited your needs, we pride ourselves in American River as being away from the 'hustle and bustle'. A True Escape. It is always great to hear our staff are helpful and you enjoyed your food. We hope when you are next due for a relaxing holiday you come back and see us. Kind regards, James

J. B. Solo - 05/03/2018 AccorHotels certified review

found it very friendly and very welcoming would go back again

Couples - 04/03/2018 TripAdvisor review
« Great place to stay »

A great place to stay on Kangaroo Island. Friendly, helpful service, good food breakfast and dinner, rooms are fine and lots of local wildlife to see. Ask about the local evening walk, to see wallabies, possums and etchinada

Our hotel has responded to the review
Our hotel has responded to the review

Hi Geoff, Thank you for taking the time to review Kangaroo Island Lodge Mercure. It pleases me to hear you enjoyed your stay and were fortunate enough to see some of our marsupial friends!!! We look forward to welcoming you back one day in the near future. Kind regards, James

S. Families - 28/02/2018 AccorHotels certified review
« Nice »

The rooms were adequate, and had nice balconies. Loved going on our night walk with torches the hotel provided! Dinner in the restaurant was fantastic!

Anonymous Friends - 24/02/2018 AccorHotels certified review
« Enjoyable and comfortable »

Staff were excellent, room lovely. Bathroom floor wasn't cleaned the first morning & could have provided clean towels. Towels were provided when requested without hesitation. Breakfast was everything you could wish for except it could be kept hotter. Evening meals were good except expensive

J. S. Couples - 23/02/2018 AccorHotels certified review
« Very well located, staff very friendly & helpful. »

Felt welcome, good advice on visits, handy parking given my mobility problem. Restaurant & bar quality was excellent & consistent. Great view from room.

A.m. D. Couples - 22/02/2018 AccorHotels certified review
« Not the usual Accor standard that we are accustomed to. »

The rooms are very tired. The rooms were superficially clean. If u moved chairs it was apparent that cleaning missed the wild life behind them Cobwebs hung from above the bed. Breakfast concluding at 9am is not conducive to rest when one is holidaying. Not hotels give you till at least 10am. The continental breakfast should have included pastries. What was on offer was very basic and not up to the standartd of other Accor hotels we have stayed in. However, the evening meals were very good and of a high standard.

Eliza Couples - 20/02/2018 AccorHotels certified review
« A tranquil place to stay »

We have a quiet night staying in the hotel, enjoy the beautiful scenery of the lagoon.

Anonymous Couples - 20/02/2018 AccorHotels certified review
« Lovely setting, comfortable room and good restaurant »

Interesting nature trail and a very quiet spot to contemplate nature. Good food and a comfortable room.

Anonymous Couples - 19/02/2018 AccorHotels certified review
« Short staffed / expensive / limited menu »

Facilities were OK, but took a long time to get two coffees at the bar & book a table for dinner as only one staff member answering phone, checking guests in & running the bar. Nowhere else to eat in American River so we tried the restaurant, limited choice of meals & very expensive, food was nothing special, quite tasteless. Breakfast was the same & the coffee was terrible, milk was off we think. Disappointed as lots of overseas visitors there, (we are locals from SA) they would leave with the impression we overcharge for mediocre food in Australia. Staff were friendly & nice but we felt sorry for them, they were understaffed & given ordinary food to hand out.

B. G. Couples - 19/02/2018 AccorHotels certified review
« good location, food and hotel were excellent »

The staff were all very obliging and happy. Chris and David went out of their way to help us, nothing was a problem. This made our stay enjoyable and relaxing. The breakfasts were presented well and above standard. There were plenty of choices for the dinner menu. The ones we tried were all very tasty and fresh. A most enjoyable dinning experience. We both had a lovely five night stay at your hotel. Have been recommending it to all our friends and relatives as a place to stay on Kangaroo Island..

A. M. Couples - 18/02/2018 AccorHotels certified review
« Friendly GEM »

It is always nice to be greeted by a smile!! and you room ready. The advice we obtained from the staff was ALWAYS correct and useful. Dinner was a dream - Fig salad followed by the eye steak RARE is a must. Perfect breakfast - ALL the various taste were as they should be. Well done to all.

J. H. Friends - 18/02/2018 AccorHotels certified review
« Satisfactoion »

My stay at the Mercure Kangaroo Island Lodge was was very satisfying. I would recommend the lodge to others travelling to the Island. Thanking you.

Annette H. Couples - 18/02/2018 AccorHotels certified review
« A great break »

We had a great 3 night break at Kangaroo Island Lodge. It is ideally situated to travel right round the island. The food is excellent and the staff very helpful and friendly.

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