Mercure Lyon Centre - Gare Part Dieu hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 2,055 reviews

Mercure Lyon Centre - Gare Part Dieu hotel - Image 1
Mercure Lyon Centre - Gare Part Dieu hotel - Image 2
Mercure Lyon Centre - Gare Part Dieu hotel - Image 3
Mercure Lyon Centre - Gare Part Dieu hotel - Image 4
50 rue de la Villette, 69003 LYON, France

Description

Hotel extras

  • Direct access to the Part Dieu TGV train station and 25 minutes from the airport

  • Close to public transport links (bus, metro, tram, Rhônexpress)

  • Family Rooms for up to 4 people

  • Smart TV

  • Easy access: LDLC Arena & Groupama Stadium for concerts & sporting events.

Our accommodation(s)

Hotel location

Mercure Lyon Centre - Gare Part Dieu hotel

50 rue de la Villette
69003 LYON
France

GPS:45.759757, 4.861475

Telephone
Fax +33 4 72 68 25 29

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Room service

LE VIN GOURMAND

Wine bar with simple, homemade, fresh and quality food. Cozy and pleasant atmosphere. Menus of the day, à la carte menu and glasses of fine wine accompanied by luxury tapas

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,055 reviews

TripAdvisor Rating  4.5/5  1,937 reviews

Certificate of excellence 2023

2 minute walk to train station which was perfect for ys

Customer review rating 4.0/5

Jacquue Couples - Confirmed reviews ALL

Warm welcome . Nice room comfy bed!

Dear Mrs F., Thank you for taking the time to send us your comments following your recent stay with us. We are delighted to hear that you appreciated our location in the heart of the business district, just a few steps from the Lyon Part-Dieu SNCF train station, as well as the quality of our services. We look forward to welcoming you back soon. Kinds regards, The Mercure Lyon Part Dieu team

Good location

Customer review rating 5.0/5

Eileen W. Families - Confirmed reviews ALL

Location very good, we took train next door, Rhône express right across street. Breakfast is very good, good quality , well presented . Staff friendly

Dear XIAOJUN W., We are touched by your kind words about our hotel, and thank you warmly for sharing your impressions of your stay. We are delighted that you enjoyed your stay with us. All our teams do their utmost every day to offer you special moments, and your satisfaction is our greatest reward. We look forward to welcoming you back to Lyon. Regards, The Mercure Lyon Gare Part-Dieu Team

Mostly met expectations

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Only issue to report is room was extremely warm and stuffy. Room temperature could not be reduced with air conditioning as it was not apparently active. Some relief by opening window but noise from adjacent train terminal was bothersome. Colleagues staying here reported the same issue.

Dear, Thank you for taking the time to share your feedback regarding your stay at our hotel. We are sorry to see the inconvenience caused by air conditionner and noise caused by the station. But we are happy to see that you still had a pleasant stay at our hotel! My team and I are very sensitive to your assessments, they encourage us to maintain our efforts so that the service we provide best meets your expectations. We hope to have the pleasure of welcoming you again for a future stay in Lyon. Best regards, Team Mercure !

Like a sauna

Customer review rating 1.5/5

Tony Families - Confirmed reviews ALL

Whilst the hotel is well situated and well decorated the air conditioning wasn't working. The rooms were impossibly warm and the air conditioning controls were ineffective.

Dear ANTONY B., Thank you for your comment. we had abnormally high outside temperatures for this winter period. Our air conditioning is not working yet. I'm sorry you were hot during your stay. I hope to have the opportunity to welcome you again in order to regain your trust. Sincerely, The Management.

Satisfactory but room was too hot and air conditioning not available

Customer review rating 3.5/5

Luke Business - Confirmed reviews ALL

Room was good and surprisingly quiet despite being near a lift and next to the train station. Breakfast good and appreciated the water dispenser in the lobby. However, temperature was far too warm in the rooms and "air conditioning" only made it worse. I understand this is because my stay was in March and the air con was not switched on, however I had to make the decision between warm room or external noise. Additionally, there was no gym, which I was surprised by considering this was a 4 star hotel.

Dear LUKE H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre - Gare Part-Dieu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Mercure !

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Other web-users rate our hotel

  • 813 reviews 9.2/10 Location
  • 1,201 reviews 8.4/10 Room
  • 1,036 reviews 9/10 Service
  • 12 reviews 8.1/10 WiFi
  • 769 reviews 8.6/10 Comfort
  • 435 reviews 8/10 Breakfast
  • 305 reviews 8.7/10 Cleanliness
  • 34 reviews 8.6/10 Bar

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