Hotel - Mercure Bordeaux Centre Gare Saint-Jean Hotel
Mercure Hotel Mercure Hotel

Mercure Bordeaux Centre Gare Saint-Jean Hotel

3.5/5 878 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 8  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:00-21:45
    • Opening hours : Week-end FERME VENDREDI

Business services

  • 4 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Your meetings and events

The Mercure Bordeaux Gare St Jean offers three meeting rooms for up to 120 people. Decorated in muted colors and benefiting from natural light, they provide the perfect venue for all types of meeting.All our rooms are equipped with the latest technology and offer free Wi-Fi access.

Mercure Bordeaux Centre Gare Saint-Jean Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MONTAIGNE 1 35 m2 0 m 30 15 0 15 18
MONTAIGNE 2 35 m2 0 m 30 15 0 15 18
MONTAIGNE 3 35 m2 0 m 30 15 0 15 18
MONTAIGNE 1+2+3 105 m2 0 m 0 0 0 0 0
    • Videoconferencing
    • Audio and video equipment
    • Day light
    • WIFI access
    • Slide projector
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Video equipment
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 99 rooms

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 3,606 reviews

Our guest reviews for
Mercure Bordeaux Centre Gare Saint-Jean Hotel

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating 878 reviews
Terry Solo - 12/07/2019 AccorHotels certified review
« Very good apart from slow check-in. »

On arrival I was tired after a long hot day travelling. I had to wait 15 minutes to get my room key. This is not good enough service.

Couples - 04/07/2019 TripAdvisor review
« Well past its best »

The Breakfast is excellent, good large bed and helpful staff but in all other aspects this hotel does not come near a 4* rating - shoddy and poor amenities. The glasses provided were totally inadequate - broke in trying to open the packaging and paper cups for tea are not acceptable in a 4* hotel. Room was dingy with a broken sofa.

Peter M. Couples - 03/07/2019 AccorHotels certified review
« The Bed and Breakfast were up to par but everything else was well below par for a 4* hotel »

Seamless check-in and out - a comfortable bed - and a very good breakfast ( the scrambled eggs were superb) BUT 1: The bathroom and toilet were not up to scratch. 2: Very thin plastic glasses - one was broken when trying to open the packet were inadequate as were paper cups for tea 3: The decor and carpets give the hotel a dingy feel as did the broken sofa/bed in the room. These aspects would be acceptable in a 2* hotel but one feels exploited when the hotel is advertised as 4*.

Cline Families - 02/07/2019 AccorHotels certified review
« Convenient location »

Pleasant experience Not great breakfast ,

Anonymous Families - 01/07/2019 AccorHotels certified review
« satisfied »

pleasent, quick service, the room was clean. the staff neglected to tell us we deserve free breakfast.

Alison W. Families - 29/06/2019 AccorHotels certified review

The staff were extremely kind and helpful ...especially Marion, as my son was taken ill and had to be admitted to hospital during our stay .

J. B. Couples - 28/06/2019 AccorHotels certified review
« Satisfied »

Nice hotel, we got an upgraded room. Unfortunately, air conditioning was broken and because it was a holiday weekend we didn't have air conditioning for the entire stay. Hotel staff was very nice and gave us a fan to help with the heat.

Lassi K. Couples - 24/06/2019 AccorHotels certified review
« Super days in this hotel! »

LOVE the recepnionist whom helped all the questions, etc. in all our visited days!!! Room with balcony was SUPER. Love the bathrobe and personal slippers. That carpet was really nice under your feet. Thats a BIG plus. Bed with memory foam mattress was a new experience. for me as i roll constantly it was totally new thing. Enough pillows. thats an big plus! The bed was HUGE! Breakfast was really good and multiple choises available. Love that the minibar with softdrinks was free for Privilege customers. And tee/coffee making possibilities too! Clean pot and enough tea/coffees. That is a huge plus! The best part was the sparrows! Loved to see flock coming in the evening and tsirping for an hour. then like knive cut, came the silence. Same in the mornings, when they decide who will fly with whom and to where. again 1 hour and then compleatly silent. we slept the balcony door open so heard well. Love to wake up with that chirping. makes me feeling really good first thing in the morning. a great start for the day. Please, provide a water fountain for them in the garden. its gonna be HOT summer. SAFE neighbourhood. and the Gare was only in 10 min walk. We are coming back to this hotel, for sure and next time we want that same room too !

Duncan B. Business - 21/06/2019 AccorHotels certified review
« Great service. Clean. Nice room »

Good price and great service

Paul R. Couples - 15/06/2019 AccorHotels certified review
« Friendly, helpful staff, comfortable room, good breakfast - all good. »

As we arrived we were made welcome and given useful info on travel and Citypass. The room was nice, we were always greeted at reception as we passed and we had a really comfortable and relaxing stay.

Stephen S. Solo - 13/06/2019 AccorHotels certified review
« Overall a good experience. »

I had no issues staying in your hotel. I’m not sure if I had a cheaper room or not (can’t remember). The only thing I missed compared to stays in your other hotels was a mini fridge. All else was fine and comfortable thank you.

Amelia Families - 11/06/2019 AccorHotels certified review
« Helpful staff »

Lamna at the front desk was extremely helpful and made our stay wonderful.

Christine M. Couples - 09/06/2019 AccorHotels certified review
« Consistent High Standard Mercure (Accor Hotels)! »

We stayed at the Hôtel Mercure Bordeaux Centre Gare Saint-Jean, and the hotel is very nice, the food is very good, staff is friendly/efficient, and of course so convenient to the Train Station. The Mercure Hotel, part of ACCOR, meets all expectations of the Accor high standards.

Jim Couples - 08/06/2019 AccorHotels certified review
« Very good hotel, convenient location »

Reception staff were very friendly. Location was great, easy to walk around city.

Margaret M. Couples - 05/06/2019 AccorHotels certified review
« Friendly and efficient »

Your staff member Alyssa was amazing. The restaurant was closed but she made a cheese and charcuterie platter and brought it to our room. We watched her handling problems quickly and in a friendly manner

G. Business - 10/05/2019 AccorHotels certified review

agreable

Lyn M. Couples - 02/05/2019 AccorHotels certified review
« A little gem »

Very comfortable and caring staff. Superb breakfast and well situated. The only criticism was that the trams were not running and the hotel staff did not tell us how to get into town. I suppose we should have asked. We dined in on two nights and had excellent food and service. P

Amy R. Couples - 02/05/2019 AccorHotels certified review
« A whirlwind trip to Bordeaux »

The staff were very pleasant and could not do enough for you. The room was lovely and clean aside from the toilet, it smelt of urine. The terrace was a lovely touch.

Jk Couples - 30/04/2019 AccorHotels certified review
« Nothing Special »

I had higher expectations for this hotel than were actually delivered. The room was smaller than expected given that we paid for a larger room with terrace. The terrace itself was very neglected and in need of refurbishment along with the furniture and fencing. The air conditioning was practically nonexistent leaving the room very Warm. There was only one person on duty at night looking after the front desk and the bar which was not ideal. I won’t be returning as there are many other options available closer to the town center. I say this as a Accord Hotel’s loayalty card holder.

Laura Couples - 28/04/2019 AccorHotels certified review
« Comfortable stay with lovely staff »

Comfortable hotel with lovely staff. The staff were fantastic and helpful with all queries. The hotel is a little tired and could do with some updating. The bed seems like it needs replacing - incredibly soft, saggy mattress and rickety bed frame. The aircon did not seem to work either (we made sure the windows were closed)

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