Hotel - Mercure Bordeaux Centre Gare Saint-Jean Hotel
Mercure Hotel Mercure Hotel

Mercure Bordeaux Centre Gare Saint-Jean Hotel

3.5/5 897 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:00-21:45
    • Opening hours : Week-end FERME VENDREDI

Business services

  • 4 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Your meetings and events

The Mercure Bordeaux Gare St Jean offers three meeting rooms for up to 120 people. Decorated in muted colors and benefiting from natural light, they provide the perfect venue for all types of meeting.All our rooms are equipped with the latest technology and offer free Wi-Fi access.

Mercure Bordeaux Centre Gare Saint-Jean Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
MONTAIGNE 1 35 m2 0 m 30 15 0 15 18
MONTAIGNE 2 35 m2 0 m 30 15 0 15 18
MONTAIGNE 3 35 m2 0 m 30 15 0 15 18
MONTAIGNE 1+2+3 105 m2 0 m 0 0 0 0 0
    • Videoconferencing
    • Audio and video equipment
    • Day light
    • WIFI access
    • Slide projector
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Video equipment
    • Catering available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Choose a Standard Room with a king-size bed or two twin beds, all stylishly decorated and offering the same level of comfort and range of services.

  • 99 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 3 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV with VCR
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Baby bed
    • Automatic temperature control
    • High speed transmission line
    • Fax machine
    • Minibar
    • Coffee/tea making facilities
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.3/5 AccorHotels Rating 3,767 reviews

Our guest reviews for
Mercure Bordeaux Centre Gare Saint-Jean Hotel

100% genuine reviews from our guests

Find out more
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3.5/5 TripAdvisor Rating 897 reviews
Alan C. Solo - 13/09/2019 AccorHotels review
« Evidence of deficiencies in management »

I found the foyer quite lively and welcoming. But where was the reception? Too casual, it nice to be able to visually locate the reception desk and readily identify the staff. I checked in online but my key still wasn't waiting for me. My room was OK, but would expect a coffee machine at this price. The shower grout was covered in mould, poor supervision of cleaning staff. The toilet was too small! Breakfast was a bit of an ordeal, they were no cereal bowls, the crispy bacon wasn't, the scrambled egg was watery, again I would put this down to lack of middle management.

Rob H. Couples - 09/09/2019 AccorHotels review
« Over-priced and not informed of tram disruption »

I booked through reservation centre as Accor member - the price went up considarbley between looking on the internet and then calling - we choose room with terrace- however our corner room 127 the terrace was small offered no view and due to high walls hardly any sunlight - was not worth spending the extra for. In addition we were not advised of the tram disruption - had we known that the walk to replacement bus stop involved crossing an extremely busy junction we would not have booked. Your reception staff were odd in their reaction to our conversation English - however we appreciated the help Karan gave us.

Susan Friends - 03/09/2019 AccorHotels review
« barely adequate »

Not up to the usual Mercure standards, AC in the bedroom was just really a fan, not good when the day time temperatures were in the 30’s. Stingy towels (more a rag than a towel and no face washer) and amenities. Efficient checkin, once the personnel arrived, as they were busy else where, same for the bar service. Each evening! Room was a good size for France and good to have a kettle, but only one creamer between two people, is this really Mercure standards? I think not!

Frank Couples - 28/08/2019 AccorHotels review
« Convenient location »

All was fine, but the hotel is more 3 star than 4

Steve Couples - 21/08/2019 AccorHotels review
« Good value for money hotel »

Fine. Only hiccup was being told on check in that breakfast on 15th was until 1100. (as it was a bank holiday). When we went down for breakfast on that day at 1015 it was closing and we only offered a limited choice which we declined.

Anonymous Families - 19/08/2019 AccorHotels review
« We were most satisfied with the friendly and helpful staff, selection of food and convenient location offering car parking »

We appreciated the service, we’re satisfied with the meal selections and front desk staff were helpful. Sometimes hot breakfast food ran low at peak times. Something to consider may be offering parking at a cheaper rate for consecutive nights or include it in a package at a cheaper rate?!

Gary H. Solo - 14/08/2019 AccorHotels review
« Overnight stop »

Stayed for one night only, reception was busy so took a while to check in. The staff spoke English and were very pleasant. Room was perfect for my stay and bed very comfortable. Overall enjoyed my stay and would recommend. Lived up to the Mercure Brand.

Gi… Families - 13/08/2019 AccorHotels review
« A nice surprise! »

Comfortable, friendly, quiet.

Brian Couples - 13/08/2019 AccorHotels review
« Very helpful and welcoming staff. »

Great location, really pleasant and clean rooms. The staff were incredibly helpful and informative with their advice and tips for Bordeaux. The key card wasn't working on the second day, but the staff fixed the issue in a timely manner and was very professional. I really enjoyed my three days in your hotel. Many Thanks Brian

Cathy Couples - 12/08/2019 AccorHotels review

Friendly welcome - very helpful reception staff. Lovely room. Great location.

Mark B. Couples - 09/08/2019 AccorHotels review
« Good quality accommodation in a convenient location »

It was like other Mercure’s I have stayed in. Reliably good quality. The hotel staf were friendly and very helpful.

Anonymous Couples - 07/08/2019 AccorHotels review
« Good hotel, excellent service »

Hotel room and corridors could perhaps be a bit more modern. First class service though. Very friendly welcome by all, and when there was a minor issue with 2 plug sockets this was rectified instantly. Great base for exploring Bordeaux.

E. Couples - 06/08/2019 AccorHotels review
« All ok »

Everything was ok

Fabienne T. Families - 03/08/2019 AccorHotels review

Very kind and helpful staff and good size, clean room. Excellent breakfast.

Marika A. Couples - 26/07/2019 AccorHotels review
« The hotel staff were excellent. »

We arrived to be welcomed by a very helpful, friendly and welcoming member of hotel staff. The staff we met when we visited the restaurant were also excellent, so welcoming, the overall level of customer service was superb. The food we enjoyed from the restaurant very much, the wine was delicious. The only issue for us was that the hotel room smelt of cigarette smoke, we did mention this to reception but there were no other rooms available. We do appreciate that this is a busy hotel and some customers will smoke in the room. The other thing to note was that the hot water from the shower in the evening was extremely cool, however we were in the middle of a heatwave so this was not a problem. The next day, in the morning the water was warm/hot.

Sennen G. Couples - 23/07/2019 AccorHotels review
« Relaxing stay »

We had a relaxing stay and all the staff we the the pleasure of meeting was very helpful. Special mention must be made to Laetitia, she took time and translated the menu to English & ensured we happy with all aspects of the meal and very quick to respond to any of our needs. Also, in the morning she made time to come to us to say bye. She indeed made our stay very pleasant. Also, mention to Tom who was very informative and quick to provide assiatance. One mention is the mattress, we didn't particular like the memory form on the bed as it didn't provide the comfort of a traditional and firm mattress. Apart from that we really our stay. The breakfast had a good spread to choices and the service was quick. Regards Sennen G.

Terry Solo - 12/07/2019 AccorHotels review
« Very good apart from slow check-in. »

On arrival I was tired after a long hot day travelling. I had to wait 15 minutes to get my room key. This is not good enough service.

Peter M. Couples - 03/07/2019 AccorHotels review
« The Bed and Breakfast were up to par but everything else was well below par for a 4* hotel »

Seamless check-in and out - a comfortable bed - and a very good breakfast ( the scrambled eggs were superb) BUT 1: The bathroom and toilet were not up to scratch. 2: Very thin plastic glasses - one was broken when trying to open the packet were inadequate as were paper cups for tea 3: The decor and carpets give the hotel a dingy feel as did the broken sofa/bed in the room. These aspects would be acceptable in a 2* hotel but one feels exploited when the hotel is advertised as 4*.

Cline Families - 02/07/2019 AccorHotels review
« Convenient location »

Pleasant experience Not great breakfast ,

Anonymous Families - 01/07/2019 AccorHotels review
« satisfied »

pleasent, quick service, the room was clean. the staff neglected to tell us we deserve free breakfast.

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