Hotel - ibis Balikpapan
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Balikpapan Hotel

3.5/5 218 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
    • Internet access via Fiber Optics
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • AIRPORT SEPINGGAN
    • SEPINGGAN AIRPORT (Paying)
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Other sports activities
    • Billiards/Snooker
    • Darts

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

BAKER HUGHES20 km / 12 mi BP MIGAS14 km / 8 mi HALLIBURTON20 km / 12 mi SCHLUMBERGER20 km / 12 mi TOTAL10 km / 6 mi
BANPU10 km / 6 mi CHEVRON INDONESIA5 km / 3 mi PERTAMINA10 km / 6 mi THIESS INDONESIA20 km / 12 mi TRAKINDO15 km / 9 mi

Exhibition centre

DOME10 km / 6 mi

Your meetings and events

Ibis Balikpapan shares its ballroom and 7 meeting rooms with Novotel Balikpapan and is able to cater for business and social events ranging from 10 to 1200 persons. Its modern function rooms are fitted with the latest AV equipment.

ibis Balikpapan Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
KARIANGAU 56 m2 2 m 50 15 20 20 25
BEKAPAI 56 m2 2 m 50 15 20 20 25
MERANTI 64 m2 2 m 60 20 28 25 28
BENGKIRAI 80 m2 3 m 80 25 40 30 40
BORNEO A 320 m2 7 m 300 45 50 140 150
BORNEO BALLROOM 960 m2 7 m 1200 0 0 400 550
    • Flipchart
    • Videoconferencing
    • Podium
    • WIFI access
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 155 rooms

Our restaurants and bars

See all our restaurants and bars
4.0/5 AccorHotels Rating 1,581 reviews

Our guest reviews for
ibis Balikpapan

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 218 reviews
Yc. L. Solo - 17/05/2019 AccorHotels certified review
« An average stay in an ordinary hotel. »

Room okay, bed OK. Toilet has insets crawling around. Towel smell like not properly dried in sun. Not good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yoke Cheow L., Thank you for choosing our hotel and for taking the time to write a review. I am sorry to hear about your experience and I regret that we provided you with bad service and a poor customer experience. We hope that we will have another opportunity to serve you better in the future. Kind regards, Wulan Indah Guest Relation Supervisor

Suci Business - 05/05/2019 AccorHotels certified review
« neighbor upstairs was very very noisy »

overall ok stay. but neighbor above my room was super noisy. chatting laughing moving things around. i couldn't sleep all nite.. breakfast was ok for 3* hotel. free pick up from airport. will i stay in this hotel again ? yes. please handle your noisy customer

Jerry Business - 20/04/2019 AccorHotels certified review
« Nice stay »

Small but comforting with a friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mapaliey J., Waremest greeting from Ibis Balikpapan Hotel, We very much appreciate your comments regarding your stay at the ibis Balikpapan. Thank you for you are still stay with Accor and stay at Ibis Balikpapan, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yuliusa Faizal Assistant Front Office Manager

Belly Couples - 18/04/2019 AccorHotels certified review
« one night »

We start from the room, overall is good but the towels give a bad smell. The price is quite affordable. During breakfast, this is the important thing that did not disappoint us, so delicious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Belly L., Thank you for taking the time to tell us about your experience at the ibis Balikpapan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yulius Faizal Assistant Front Office Manager

Faisal Business - 15/04/2019 AccorHotels certified review
« Great experience »

Room is clean and comfort, staff have a great service, the breakfast menu is good but requires an increase in menu variations. and after staying there are no points entered even though i have registered as members

Our hotel has responded to the review
Our hotel has responded to the review

Dear F., Warmers greeting from Ibis Balikpapan Hotel, We very much appreciate your comments regarding your stay at the ibis Balikpapan. Thank you for still loyalty member Accor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulius Faizal Assistant Front Office Manager

Agus J. Business - 12/04/2019 AccorHotels certified review
« Short biz trip »

It was okay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Agus J., We very much appreciate your comments regarding your stay at the ibis Balikpapan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulius Faizal Assistant Front Office Manager

N. S. Business - 05/04/2019 AccorHotels certified review
« Good »

Comfortable; meet my expectation as a budget hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S. N., We very much appreciate your comments regarding your stay at the ibis Balikpapan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dewi Ningsih Duty Manager

Cecep Couples - 05/04/2019 AccorHotels certified review
« Hospitality »

Very warm welcome from front office

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Cecep R., We appreciate your time for sharing your experience with us and giving us a good score. We are glad to see that our service met your expectation. We hope next visit, will be as pleasant as the previous one. Warm regards, Dewi Ningsih Duty Manager

W. W. Business - 03/04/2019 AccorHotels certified review
« Stay in go green hotel »

Good experience with this hotel. Mineral water bottle can change by water jar and dispenser. Good staff tp serve me

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W. W., We very much appreciate your comments regarding your stay at the ibis Balikpapan. We have a program to preserve the environment by reducing the use plastic. We are glad that our guest understand about it and take part in this program. May our small efforts bring huge impact to our beloved earth. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dewi Ningsih Duty Manager

Paul W. Couples - 02/04/2019 AccorHotels certified review
« Our Prefered Hotel »

We find the Ibis Hotel is our reliable friend, always clean, everything works, great breakfast and friendly staff. The location is very handy and central, with the extra attraction of the food market in the Garden Park, less than 100 Meters away. And last but not least is the permission to use the Novatel Swimming Pool and towel facilities I like to swim, and the pool is long enough to get some decent laps in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Paul W., We very much appreciate your comments regarding your stay at the ibis Balikpapan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dewi Ningsih Duty Manager

Trimanto Business - 29/03/2019 AccorHotels certified review
« Proses check in/out »

Proses check in dan check out sangat cepat, petugas front office sangat ramah

Our hotel has responded to the review
Our hotel has responded to the review

Dear T., Salam hangat dari Ibis Balikpapan, Kami mengucapkan terima kasih karena Anda sudah memilih Ibis Balikpapan untuk tempat beristirahat selama berada di Kota Balikpapan.Kami berterima kasih karena Anda sudah memberikan penilaian yang positive Umpan Balik ini akan kami sampaikan ke pada staff dan management.Kami berharap pelayanan yang kami berikan dapat memenuhi expektasi Anda. Sekali lagi kami ucapkan terima kasih karena sudah meluangkan waktu menyampaikan pengalaman Anda selama di Ibis Balikpapan. Hormat kami, Wulan Indah Guest Relation Spv

I. T. Business - 28/03/2019 AccorHotels certified review
« Fair »

I have not see loyalty points from my stay at Ibis balikpapan

Our hotel has responded to the review
Our hotel has responded to the review

Dear T. I., Terima kasih atas rating yang baik mengenai hotel kami namun kami memohon maaf yang setulusnya karena masih belum bisa memberikan pelayanan yang sempurna bagi Anda. Untuk kedepannya kami akan berusaha memberikan pelayanan yang terbaik bagi Anda. Kami berharap bisa menyambut Anda kembali dalam waktu dekat. Hormat kami, Wulan Indah Spv.Guest Relation Officer

Tjahyadi Business - 18/03/2019 AccorHotels certified review

I liked the idea about no mineral plastic bottle in the room.

Sardjono C. Solo - 27/02/2019 AccorHotels certified review
« Pleasantly surprised »

It was a nice surprise to have a welcome concoction of chocolate cookies and avocado drink specially made and waiting for me in the room when I checked in. It came with a nice card handmade by your FNB team. Nice touch.

Lu L. G. Solo - 24/02/2019 AccorHotels certified review
« Convenience stay and friendly staff »

Everything is good and in order. The staffs are friendly and helpful. Perhaps can check the syampoo container of toilet, not function smoothly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Lu Lian G., We very much appreciate your comments regarding your stay at the Ibis Balikpapan. Thank you for your constructive feedback related our shampoo container. We have delivered your review to our HK department for further consideration and action. Hopefully you will give us the opportunity to better serve you in the near future. Sincerely, Dewi Ningsih Duty Manager

S. A. Business - 24/02/2019 AccorHotels certified review

Thank you so much & very appreciated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A. S., Thank you for 4 rating for us, we are delighted to see that your visit met your expectation. We hope to see you again at Ibis Balikpapan. Best regards, Dewi Ningsih Duty Manager

Jasmine P. Business - 24/02/2019 AccorHotels certified review
« Value for Money! »

The staffs were friendly, the room is quite spacious and the bed is comfortable. Unfortunately, i found some stains on the bed sheet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Jasmine P., Thank you for taking the time to tell us about your experience at the Ibis Balikpapan. Your feedback is very valuable to us, as we strive to improve with each and every stay. I am sorry to hear about your experience and I regret that we provided you with bad service and a poor customer experience. Please know that steps are being taken to fix and improve the service of our company so that such an event will never happen again. Sincerely, Dewi Ningsih Duty Manager

Cecep Couples - 23/02/2019 AccorHotels certified review
« Excellent hospitality »

Verygood and warm welcoming from front desk officer

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Cecep R., Ibis Balikpapan team would like thank you for the wonderful 5-stars rating. We are very happy to have exceeded your expectations and proud to read that our whole team provided you with an exceptional service, it was our pleasure. We look forward to welcoming you back soon. Best regards, Dewi Ningsih Duty Manager

Anna Business - 21/02/2019 AccorHotels certified review
« Because of Ibis Brand »

Since accor hotels has a premium standard that's why I always choose Ibis Family Hotel for Business

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Anna K., Thank you for taking time for giving us review during your stay. We hope that we can give a better stay experience in your next arrival. See you again at Ibis Balikpapan. Sincerely, Dewi Ningsih Duty Manager

Rony Solo - 17/02/2019 AccorHotels certified review
« Overall Good »

Overall Good, fast check in & check out, welcoming fruit as a member of accor club

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Rony A., Thank you for your loyalty as our Le Club Member and taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Dewi Ningsih Duty Manager

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