Hotel - Novotel Jakarta Gajah Mada
Novotel Hotel Novotel Hotel

Novotel Jakarta Gajah Mada Hotel

4.5/5 1,845 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Services for children
    • Babysitting on request
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • SOEKARNO HATTA
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Cash machine
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
  • Services for children
    • Babysitting on request
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

ASTRA2 km / 1.24 mi BANK DKI1 km / 0.62 mi BANK MANDIRI2 km / 1.24 mi BCA1 km / 0.62 mi CHAROEN POKHPAN2 km / 1.24 mi KEM KEHAKIMAN2 km / 1.24 mi KEMENTRIAN KEUANGAN1 km / 0.62 mi LAYAR SENTOSA1 km / 0.62 mi
BANK BTN1 km / 0.62 mi BANK KESAWAN1 km / 0.62 mi BANK UOB BUANA3 km / 1.86 mi BNI TRAINING CENTER1 km / 0.62 mi GAJAH TUNGGAL2 km / 1.24 mi KEMENTRIAN AGAMA1 km / 0.62 mi KEMENTRIAN L NEGERI1 km / 0.62 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network

Novotel Jakarta Gajah Mada Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BANGKOK 37 m2 2 m 60 21 24 24 30
EUREKA 45 m2 2 m 80 24 24 36 30
Hanoi 45 m2 2 m 0 0 30 0 30
SINGAPORE 45 m2 2 m 80 24 24 36 30
MANILA 75 m2 2 m 60 42 48 30 70
KUALA LUMPUR 116 m2 2 m 120 45 54 60 90
JAKARTA BALLROOM 437 m2 2 m 400 110 116 200 400
    • Screen
    • Flipchart
    • Meeting room
    • Videoconferencing
    • Podium
    • Day light
    • WIFI access
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

  • 230 rooms

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 4,094 reviews

Our guest reviews for
Novotel Jakarta Gajah Mada

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,845 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Oland Business - 18/06/2019 AccorHotels certified review
« One night at Novotel GM »

Luar biasa keren

Abdulaziz Couples - 17/06/2019 AccorHotels certified review
« Good »

The hotel is very nice, and staff is really good and helpful, I am enjoying stay at the hotel. But the rooms need more light inside.

Brian R. Families - 13/06/2019 AccorHotels certified review
« Satisfied »

It was quite satisfying, service was good. But sometimes, the sink's drain is stuck. The room is quite bright which is a good thing..noticed some light were added.

Alexander K. Families - 12/06/2019 AccorHotels certified review
« Got room upgrade certainty »

After i booked a room, i made call novotel gajahmada to make sure about my booking and ms. Aline help me and upgrade the room.. i really like the room.. thanks novotel gajahmada

Family - 12/06/2019 TripAdvisor review
« Lukman Family »

Nice short vacation with family... The rooms are spacious, breakfast is very varied, the swimming pool is pretty good only the water feels salty because of chlorine. Overall, the hotel is pleasant & the kids enjoy staying here. Unfortunately, the hotel card is often a mistake so we have to go back and forth to the receptionist to reset it.

Dwi C. C. Families - 11/06/2019 AccorHotels certified review
« Always understanding and always satisfying »

Best service from the team... Feel like my second home

Anonymous Families - 06/06/2019 AccorHotels certified review
« Good, but nothing special »

Wasn’t bad. But just nothing special like my last stays.

Kurniawan A. Families - 04/06/2019 AccorHotels certified review
« Nice place to spend vacation »

Novotel Jkt is a nice place to stay and spend time with family.

P. Solo - 02/06/2019 AccorHotels certified review
« Good Location »

Really appreciate the room upgrade, however I hope thw hotel operation can keep the room facilities monitored very carefully And thoroughly. First the room Air conditioning unit are not function properly or at least one of the ac should blow the desired temperature. Unfortunately ir happens to the both unit (Living room and bedroom. The HDMI, VGA, and the RCA input on the wall are Not functioning. At least you still keep the toilet Amenities clean

K. Couples - 31/05/2019 AccorHotels certified review
« outstanding »

thanks to Mr. handoko for you services, it was unexpected experience, really glad i choosed this Hotel. will come back for sure

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K. Kevin, We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christiaan JONES General Manager

Mp Friends - 31/05/2019 AccorHotels certified review
« The best »

Short and excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mip Y., We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christiaan JONES General Manager

Hartoyo Business - 31/05/2019 AccorHotels certified review
« Best accor properties in jakarta »

Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hartoyo d., We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christiaan JONES General Manager

Hazmi Business - 30/05/2019 AccorHotels certified review
« Annoyed with the reception staff guy »

Went down to grab some food, then found out that I need to extend my key for the late checkout. When I gave my key to the reception to extend it, the guy in the reception told me (after looking in the system) I have 3 keys in my possession. This took my by surprise, I told him I only have two. His respond was saying "Just dont forget to return the keys", and stated again the system log that i have 3 keys. I feel that im being accused that im going to steal the keys. This is the first time in years i've experienced something like this. Im totally annoyed with the guy. Definitely not going to return to this hotel for a while.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hazmi Abdun N., Thank you for taking the time to tell us about your experience at the Novotel Jakarta Gajah Mada. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christiaan JONES General Manager

T. Friends - 29/05/2019 AccorHotels certified review
« Excellent »

It was good to stay there. The services were nice. I might go back to the hotel sometimes.

Our hotel has responded to the review
Our hotel has responded to the review

Dear . Ms. T., We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christiaan JONES General Manager

H. S. Couples - 29/05/2019 AccorHotels certified review
« Service »

Excelent service, good service. Good fasilities

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. s. H., We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christiaan JONES General Manager

Sutriyudita S. Families - 28/05/2019 AccorHotels certified review
« Nice Hotel in the center of Jakarat »

The hotel located in strategic area, i am staying with my family and really feel welcome, thanks to Sayu in the front office and Helmy in the restaurant for the excellent services. the food during dinner especially really delicious especially the fresh fishs. The room really large and super clean. but i suggest to give better road mark to access the lobby because the basement parking is not connected with elevator, i have some difficulties to get to the lobby and drop my luggage. overall its satisfied stay and keep up the good work.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Sutriyudita S., We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christiaan JONES General Manager

B. Solo - 28/05/2019 AccorHotels certified review
« Good service »

Attendant nya ramah

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christiaan JONES General Manager

Andri H. Business - 26/05/2019 AccorHotels certified review
« Comfortable hotel »

I was staying here for 2 nights and i felt very satisfied with all accommodation in Novotel Gajah Mada.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Andri H., We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christiaan JONES General Manager

Ninik Families - 24/05/2019 AccorHotels certified review
« Lovely stay »

Everything was perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Nagawati S., We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christiaan JONES General Manager

Syaiful B. Business - 24/05/2019 AccorHotels certified review

That good experience except room design. I book suite room, it’s a large room but not effective to moving from one side to the other. Too many barrier that make room is look like small room. The services its very nice. The culinary is amazing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Syaiful B., We very much appreciate your comments regarding your stay at the Novotel Jakarta Gajah Mada. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christiaan JONES General Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
Your loyalty is rewarded
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates