Hotel - ibis Singapore Novena
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Singapore Novena Hotel

3.5/5 1,561 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • CHANGI AIRPORT
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat (Paying)
  • Currency exchange

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

MNSTR HOME AFFAIRS0.3 km / 0.19 mi PROCTOR GAMBLE0.5 km / 0.31 mi
NOVENA MEDICL CTR0.5 km / 0.31 mi

Congress centre

MBS CONV CENTER8.5 km / 5.28 mi SUNTEC CITY5.1 km / 3.17 mi

Our rooms

The new ibis bedding offers you the ultimate comfort of sleeping experience by providing bedding that is wonderfully comfortable on every level: microfiber pillows and bolsters, soft large duvet and comfy topper.

  • 241 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 11 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Baby bed
    • Automatic temperature control
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.1/5 AccorHotels Rating 5,401 reviews

Our guest reviews for
ibis Singapore Novena

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,561 reviews
Business - 16/09/2019 TripAdvisor review
« Good place to stay for business »

Great place, across a supermarket and a small food court. Internet is also really fast but the annoying this is that the plug has a power button and if your power adapter is big, then you might have a hard time charging your time. No USB charging in the hotel room.

Anonymous Friends - 09/09/2019 AccorHotels review
« functuinal stay »

I enjoyed my stay in your hotel for 9 nights. The bfast was good. The room clean. I used the laundry machines but i found them to be dirty. Please check your machines and have the serviced.

Bal K. Families - 09/09/2019 AccorHotels review

Overall every things is ok

T. C. C. Families - 09/09/2019 AccorHotels review
« Booked for a return home stay »

Booked for a return home stay. Chose Ibis Novena because of the location next to PIE and its price. Improvements from past stay at breakfast with more food

Emmanouil Business - 08/09/2019 AccorHotels review
« Nice location, helpful staff »

Everything was great, only the room size was small

Anonymous Business - 05/09/2019 AccorHotels review
« Great »

The room was comfortable, and clean.

Sarita Couples - 04/09/2019 AccorHotels review
« Too Crowded and hot »

When I arrive, the lobby full with students and their belongings. Its so full and hot. But the room and others met my expectation for Ibis Hotel. Very clean and quite.

Anonymous Solo - 02/09/2019 AccorHotels review
« Great place to stay »

The staff is very helpful. The hotel giving a birthday cake on my the day of my birth date.

Erwin Families - 01/09/2019 AccorHotels review
« Fine »

Just fine

Kelvin P. Families - 30/08/2019 AccorHotels review
« Mr »

good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. We very much appreciate your comments regarding your stay at the ibis Singapore Novena. It is always a pleasure to receive positive feedback. I will share your comments with our team and we work on the areas that can be improved which was highlighted in your feedback as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Yen Operations Manager

Ness Business - 30/08/2019 AccorHotels review
« The room was clean and the room were friendly »

The staff were friendly and able to attending to all my enquires as it was my first day in Singapore. The room cleaning services was excellent .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ness, We very much appreciate your comments regarding your stay at the ibis Singapore Novena. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Yen Operations Manager

R.r. Families - 29/08/2019 AccorHotels review
« We had comfortable stay with pleasing hospitality »

Food is good Hospitality is good Reception and allotting room in no time Hotel appearance is good Definitely next time we will stay in your hotel with family and friends

Our hotel has responded to the review
Our hotel has responded to the review

Dear R.R., We very much appreciate your comments regarding your stay at the ibis Singapore Novena. It is always a pleasure to know that you had a comfortable stay. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Yen Operations Manager

Yunita Families - 29/08/2019 AccorHotels review
« Mrs »

Being an Accor member, I was welcomed with fresh fruit and flowers, a small gesture that was highly appreciated.. The room size was just nice and everything you need inside was available.. Esp the nespresso machine was an added bonus.. The shuttle was also very helpful, altho the latest return timing was pretty early.. I also received free breakfast during the stay, I have to say the menu was average taste wise, could do better, only the butter croissant was so good that my picky eating little girl had 2 of them :) Thanks for the wonderful experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. We very much appreciate your comments regarding your stay at the ibis Singapore Novena. We are delighted to read that you had a wonderful experience with us. It is always encouraging to learn that guests are satisfied with our services as it is what we strive for every day. I will share your comments with our team and we will work on the areas that can be improved, which was highlighted in your feedback as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Yen Operations Manager

Noeline L. Friends - 26/08/2019 AccorHotels review

nice and comfort

Our hotel has responded to the review
Our hotel has responded to the review

Dear Noeline l., We very much appreciate your comments regarding your stay at the ibis Singapore Novena. It is always a pleasure to know that you had a nice and comfortable stay with us. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Yen Operations Manager

Anonymous Friends - 25/08/2019 AccorHotels review
« Nice hotel »

I like the simple and friendly service. And the use of filled drinking bottles is a very creative idea.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest We very much appreciate your comments regarding your stay at the ibis Singapore Novena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Yen Operations Manager

Ankit S. Families - 24/08/2019 AccorHotels review
« Satisfactory experience »

Satisfactory experience The hotel is at a good location where taxis are available 24x7 and it doesn't take long to the main points of the city The rooms were cozy but a bit small. The AC was not working properly in one of the rooms. This was my first ever hotel experience where no water bottles were provided despite booking 2 rooms for 4 days and we were asked to arrange for our own water or use a water dispenser on the floor which was on the other side of the floor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ankit S, We very much appreciate your comments regarding your stay at the ibis Singapore Novena. It is always a pleasure to receive positive feedback. I will share your comments with our team. Please allow me to explain in more detail pertaining to the water bottle. We are actively promoting environmental friendly to all our guests, as such we do not provide plastic mineral water to all guests. We do loan glass bottles to all guest to use during their stay with us. In this incident, the team had failed to communicate with you.Please accept my sincerest apologies for the inconvenience caused to you. We will definitely work on this area as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Yen Operations Manager

Alan Business - 23/08/2019 AccorHotels review
« A property that surpasses the Ibis Brand expectations! »

Rooms are small and basic, however the room inclusions and breakfast variety surpasses the Ibis brand to be on par with more prestigious hotel brands. Staff were friendly and helpful, however there was little to no recognition of returning customers, nor membership of the Le Club membership. Overall a comfortable and good value stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan, We very much appreciate your comments regarding your stay at the ibis Singapore Novena. It is always a pleasure to receive positive feedback. I will share your comments with our team and we will definitely work on the areas that can improved, which was highlighted in your feedback as an as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Yen Operations Manager

Anonymous Couples - 23/08/2019 AccorHotels review
« Not nice »

I requested high floor, queen bed. You ignore me without looking at my request nor explanation. As if your specification on the website is for show only. Your check in counter staff are laid back, not polite, long face, no smile, no initiative, as if you are a motel grade. You don’t have spacious room I can understand. At least your staff should make up for your disadvantage by showing their passion for work. Overall, disappointed.

Wanlapa N. Friends - 22/08/2019 AccorHotels review
« Very nice hotel »

Hope to stay there again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wanlapa N., We very much appreciate your comments regarding your stay at the ibis Singapore Novena. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Yen Operations Manager

Kanokwarin K. Business - 22/08/2019 AccorHotels review
« Good service with nice staffs. »

Nice hotel, very comfortable and clean. Easy and fast check-in & check-out which I really appreciate.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kanokwarin K. We very much appreciate your comments regarding your stay at the ibis Singapore Novena. It is always a pleasure to know that you had a comfortable stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Yen Operations Manager

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